1. Ryan Westhoff
Email: ryanwesthoff13@gmail.com
WORK EXPERIENCE
Front End Manager May 2015 – August 2016
Lueken’s Village Foods Bemidji, MN
§ Uphold the highest level of customer service
§ In charge of the operation of the store in the absence of the store director or operations manager
§ Resolve till and financial discrepancies during shift hours
§ Communicate with higher management and other departments through end of shift reports and other documents
§ Maintain and monitor thousands of dollars through a safe and cash registers
§ Train and lead a diverse group of employees into a variety of different jobs
Shift Manager/Delivery Driver September 2012 – May 2015
Pizza Hut Winona, MN
§ Managed a team of 4 to 20 people in the operation of the restaurant and delivery services
§ Listened to and resolved all customer concerns
§ Assisted new and current employees with questions or concerns about Pizza Hut policy
§ Handled all cash management and security tasks to safely open and close restaurant
Program Director/Service Coordinator May 2012 – August 2012
YouthWorks! Eagle Butte, SD
§ Built meaningful and powerful relationships with weekly guests and local community members
§ Produced, developed, and executed evening activities and services for groups of 40+ adults and children
§ Led small teams of people on work projects throughout the area
§ Organized outreach groups to provide services and help the local community
EDUCATION
Winona State University May 2015
Bachelor of Arts, English – Writing Option; Minor: Film Studies Winona, MN
§ Studied various aspects of communication, ranging from technical to creative writing skills
§ Analyzed world and English literature from the classical era to contemporary writing
§ Major GPA: 3.34; Minor GPA: 3.57
LEADERSHIP AND VOLUNTEER EXPERIENCE
Staff Writer September 2016 – Present
Natus Vincere Online
§ Create eSport game recaps in a quick and timely manner
§ Serve the community by writing guides and analysis to improve personal gameplay
§ Use multimedia to create the most effective and entertaining content
§ Cooperate with writers and editors to produce the highest quality content
Vice President August 2013 – May 2014
Winona State University Rubik’s Cube Club Winona, MN
§ Taught club members about how to solve various types of puzzle cubes
§ Planned an official World Cubing Association competition on the WSU campus
§ Competed in and represented our school in competitions across the country
§ Marketed and promoted club activities to the campus