1. RYAN CIRBO..... 720-291-4717 | rcirbo@gmail.com |
Responsible, customer focused and extremely depend able individual seeking employmen t that
will provide life experiences to expand knowledge gained in pursuit of a degree in Business
SPECIAL SKILLS AND CAPABILITIES
Devoted to achieve maximum customer satisfaction to meet
and exceed expectations
Hard worker, independent, organized and prompt
Consistently reach and exceed store sales goals
Cash handling
Customer Service
Microsoft Office
Data Entry
Communication
—WORK EXPERIENCE—
VALLEY BANK AND T RUST August 2014 to Present
Teller Two – (August 29 2014-Present):
Process customer transactions to include the following;
Deposits, withdrawals, loan payments, negotiable items, money orders, Cashier’s Checks, Cash Advances
Processes holds, CTR Reports, redeem savings bonds, stop payments, funds transfers, safe deposit boxes,
wire transfers, vault shipments
Responsible for securing teller drawer including cash/coin and following all bank security procedures.
Balance teller drawer in a timely and accurate manner and assist in balancing the vault, coin machine, ATM and
TCD as instructed
Responsible for vault, TCD, ATM and night-drop combinations and log in/out procedures
Succeed in a fast paced environment ensuring consistent excellent customer service
Work well under pressure and cross-sell bank products and referrals for new business
Follow all logging procedures for vault entry, night drop entry, deposit bags and envelopes, mail received, cash and
coin ordering, counter checks, and any other transaction which may require a logged entry.
Assist in assuring all reports are completed and submitted by the deadlines.
Maintain a clean, organized and safe work environment.
Possess strong communication and organizational skills and demonstrate solid understanding of banking
operations.
FAMOUS FOO TWEAR July 2012 to August 2014
Assistant Manager — (July 2013-Present)
Hired as a sales associate in July 2012, promoted in less than one year because of work ethic, attention to detail
and accuracy and commitment to providing customer service.
Take pride in maintaining accuracy in all facets of money handling including opening and closing register and
vault, and the preparation and completion of store deposits
EDUCATION
FrontRange Community College
2010-Present,Business Major
The Academy of Charter Schools
2010,Graduate
2. Conduct sales verification audits of sales associates and store managers
Conduct collections of cash, receipts, register tapes, checks, credit card receipts, coupons and supporting
documentation to ensure that all funds and transactions at the end of closing shifts
Inventory management, quality control and shipment verification
Supervision of five sales associates to include oversight and adherence to company standards of practice and
customer service, conflict resolution and coaching and development
Sales report and trend reviews and implementation
Sales Associate – (July 2012-July 2013)
Able to identify and resolve problems, remain organized and work well with little or no supervision
Understand the importance of providing excellent service to maintain customer satisfaction, create trust and
generate return business
Verified identification of for check and credit card purchases
Explained and sold promotions and products
General store cleanliness and maintenance
YM CA 2005-2013
Field and Gym Supervisor—(2010-2013)
Responsible for field and gym set up
Ensure activities followthe daily schedules
Manage referees to ensure they show up on time and know all leagues rules
Resolve conflict s among parents and coaches
Run basketball, baseball and soccer camps, instructing 20 to 30 kids at a time in basic skills of each sport
Referee—(2005-2010)
Referee basketball, baseball and soccer games to include conducting pre-game checks of facility and equipment,
and enforce rules and penalties
Resolve conflict s among parents and coaches
Understand rules and regulations for each sport