Rupert Pattisson

Melbourne, Florida Area United States

Lead Technician, Florida Institute of Technology - Technology Support Center

Technology / Software / Internet

Since April 2010 I've worked for the Florida Institute of Technology Information Technology department, in the Technology Support Center, leading the onsite support and most recently the bench function. My personal ethos consists of a focus on doing the best I can to serve my client's tech needs and improving business processes to achieve the same outcome. I'm a customer advocate, searching for the best long term solution and process. Specifics: Information Technology Project Management / Planning Deployment of Windows Server Group Policies Asset and Software management via System Center 2012 Printer and print server management AD and Exchange Management Console for Moves/Adds/Change...