1. RUEL F. NUÑEZ
TEL:
email: ruelrf@icloud.com/ruelnunez2020@outlook.com
002B Unit C Roma Street Centraza, Villages
Pamplona 1 Las Piñas City Metro Manila
Position Desired IT Client Support Analyst
OBJECTIVE Seeking an entry-level I.T. position where 3 years IT Client Support Analyst and 7 years of I.T.
Computer hardware and Software experience can be applied in order to meet the company’s needs.
SKILS
IT Client Services Analyst South East Asia
Laptop Expert Repair, Hardware & Software all brand & Model Including MAC Laptop
Perform Board Level Problem, hinges, Diagnosing Hardware & Software & PC Assembling
PC Networking and CCTV Installation & Configuration
PERSONAL DATA
Age 35 Height 5’6 Weight 130 lbs
Date of Birth December 10, 1980 Nationality Filipino Civil Status Married
Place of Birth Pioduran, Albay Dialect Tagalog, English, Bicol, Sign Language
Gender Male Religion Jehovah’s Witnesses
EDUCATIONAL BACKGROUND
Name of School /Address Year Attended Course/Degree
College APTECH Computer Education
Parañaque,Pasay City
2000-2004 Bachelor of Computer Science
Information Technology
Vocational LAS PIÑAS TESDA
Las Piñas City
2001-2003 Consumer Electronics and
Computer Technician
Secondary San Lorenzo Academey
Caratagan Pioduran, Albayl
1996-1999
Primary PSCS Pioduran South Central School
Zone 2 Pioduran , Albay
1991-1996
TESDA NC2 Passer: Certificate No.: 0213020418675 Date Issued : July 2010 Valid: July 2018
PASSPORT NO: EC0988517 Issued May 01, 2014 Valid: May 02, 2018
WORK EXPERIENCE
Position : IT Associate Operations Analyst
Year : May 2013-Oct 2016
Company : ECOLAB PHILIPPINES INC.
Location : 18F, W FIFTH AVENUE BLDG., 5TH
AVE., BONIFACIO GLOBAL CITY, TAGUIG 1634 PHILIPPINES
Job Nature : Manufacturing and Services– CLEAN WATER, SAFE FOOD, ABUNDANT ENERGY, HEALHTY INVIRONMENT
Responsibilities: •End User Client Support Analyst South East Asia
• Reviews, troubleshoots and operational quality desktops, notebooks, printers, and
associated peripherals.
• RMA Coordinator to the Vendor HP and Lenovo
• Purchasing B2B process HP and LENOVO
• Network 3rd Party PLDT Coordinator on site
• Installs, maintains and optimizes desktop /notebook Computer Laptop configurations at
customer sites.
• Diagnoses and resolves Computer performance problems,
• Performs maintenance and repair Laptop and services.
• Ensures customer satisfaction by advising customers on preventive maintenance and
configurations which may impact Product performance.
• Instructs customers in the operation and maintenance of the Computer System.
• Knowledge of a wide range of policies and procedures for the work area.
2. Position : Technical Head / Laptop Division
Year : June 2011- December 2013
Company : SSN COMPUTER REPAIR SERVICES
Location : 300 Marcos Alvarez Las Piñas City
Job Nature : COMPUTER MOBILE GADGET Sales Parts & Services
Responsibilities: Laptop Repair, Hardware and Software, Replace Hard Disc Drive,
LCD and LED Panel, RAM, DVD ROM, Keyboard Home Service
PC Desktop Networking, PC Office Maintenance, PC Assembling
Data Recover, Operating System XP, W7, W8 and Application Software
MS Office, Installation Program. CCTV Installation and Configuration
Position : Technical Supervisor
Year : February 2006-March 2011
Company : Applesource Computer Repair Trading & Services
Location : 200c Alabang Zapote Road Las piñas City
Job Nature : Laptop Specialist & Computer Services
Responsibilities: PC Desktop Networking, PC Office Maintenance, PC Assembling
Data Recover, Operating System and Application Software
MS Office Installation Program
Laptop Repair, Hardware and Software, Replace Hard Disc Drive,
LCD and LED Panel, RAM, DVD Drive,
VIDEO Transfer and Editing: VHS, MINI DV, VIDEO 8 to DVD MPEG4
Position : Technical Support
Year : June 2002-April 2005
Company : ANZCOM Electronics Computer Incorporation Services
Location : 365 West Service Road Alabang, Muntinlupa
Job Nature : Appliances & Computer Electronics Spare Parts & Services
Responsibilities: PC Desktop Networking, PC Office Maintenance, PC Assembling
Data Recover, Operating System and Application Software Installation
Monitor Repair CRT,LCD LED, Power Tools Technician
Warehouseman, Inventories, Showroom Assistance.
Position : Production Technician
Year : 2000-2001
Company : Philips Electronics & Lightning ,Inc. Consumer Electronics Factory
Location : RSTI Compound, Pamplona 1 Las Piñas City 1740
Job Nature : SIMI Conductor
Responsibilities: Perform TV Mother Board Trouble Shooting and Repair,
Assembling, Touch up Soldering, JIG Computerized Machine Operator
3. Training Accomplishment
NALCO/BFP EDUPRO
September 22-23, 2016 August 3-5,2016
Calamba Laguna Legaspi Street Makati City
Basic First Aid CPR Training ITIL V3 Foundation Workshop
TESDA/UPTECH AMD
January 2, 2012 June 15,2007
Pasay City MALL OF ASIA
Essential Networking AMD Processor Developing Progress
TESDA PHILIPS
October 18, 2004 April 20,2000
Las Piñas City Las Piñas City
5’S/ Cellphone Repair/Audio Video Troubleshot Pruduction Management
REFERENCES
Name: Mira Mitch Ecangelista
Company: ECOLAB PHILIPPINES INC.
Position: Senior IT Business Analyst
Address: 18F W fifth Building 5th
. Ave Bonifacio Global City Taguig
Contact No. +632 9173005673
Name: Mario Dalangin
Company: CHINA BANK (Manuela)
Position: Manager
Address: Philamlife Ave.cor. Alabang Zapote Road Las PiñasCity
Contact No.: +632 9165333340
I hereby certify that the above information is true and correct to the best of my knowledge and beliefs.
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Signature