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IT is crucial to innovation @ bol.com
Superior
reliability
Long tail with
complex product
database
Market place
concept
Belgium
450K visitors
p/day
50,000
products sold
7.5 million
products,
3 million
customers
Available
everywhere
where demand is
created
2nd hand
proposition
Matches demand
perfectly with
supply
Efficient &
scalable
operation
Category
expansion
Payment
processing &
fraud
prevention
Multi channel
customer
service
Bol.com
De winkel van ons allemaal
Agenda
A short history
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2 11 18 26 35
51
71
107
171
224
268
304
355
Revenues bol.com in Mio EUR
Omzet in Mio Euro
Born in 1999
Grown very fast
Our mission
Part of Ahold
since 2012
Question 1: Bol.com homepage
How does the recent bol.com homepage look like?
Variant A Variant B
From media to department store
1999 2000-2003 2004-2008 2009-2010 2011 2012
Books
Entertainment
Electronics
Toys
2nd hand Digital reading
Small
Appliances
Appliances
Plaza
Baby
Cooking
& Dining
Belgium
Newbusiness
&channels
Newcategories
Mobile 2.0
Health
& Beauty
International
expansion
Question 2: Total number of employees
How many people does bol.com employ?
A) 0-100
B) 101-200
C) 201-300
D) 301-400
E) 401-500
F) >501
E-commerce according to bol.com
IT
180 employees
Business
330 employees
+
Question 3: Releases at bol.com
How often does bol.com release new functionality?
A) Daily
B) Weekly
C) Monthly
D) Quarterly
E) Every six months
F) Annually
Question 4: Scrumteams at bol.com
How many Scrumteams are working within bol.com?
A) 5
B) 10
C) 15
D) 20
E) 25
IT Business
SBE
Shared
understanding
Test
Documentation
Example
20
Waarom binnen bol.com?
Active
attitudeFlipover /
Smartboard
Business
goals
Team +
stakeholders
Scoping
Key examples
(test cases)
Purpose
user-stories
Prepare
examples
(test cases)
Poker
Examples in
user-stories
Adding examples
(test cases)
Specification by Example process
Team +
stakeholders
Brainstorm
session
Prepare
marketplace
Marketplace

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Presentatie TU Eindhoven

Hinweis der Redaktion

  1. Menno Vis (Manager IT software Development)Nelitza Oduber (Recruiter)intension…An hour-sheets…Reassure… = gerusttellenI realised I had some questionsRemember/understand 2 things- Why I work for bol.com- The culture of bol.com (How it works whitin)Assignment at schoolIt’s easy but not simpleSolutionCompare it with Henry FordOpportunities within a dynamic and independent organizationYou can make the difference and have influenceUitdagend= defiant
  2. quarter of a yearNew products are avalable
  3. Growing organizationComplex but scalable IT landscapeLogistics is even outsourced to an external party
  4. Division between business and ITIsn’t strange
  5. Sprints van 2 weken, maar releasenelke 4 weken.Testomgeving 2x per dag releasenWe zijnbezig met de implementatie van continuous delivery (elke dag releasennaar de productieomgeving).
  6. Ieder scrumteam focustzich op 1 onderwerp (logistiek, checkout etc.) Elke team bestaatuiteencombincatie van tester, ontwikkelaar, informatieanlistScrumteam is verantwoordelijkvoorzijneigenapplicaties en/of services.
  7. Physical (solids) to softwareBanks,airlines and schools
  8. DeviceConnectTo respondVeranderingenelke dag en allesgaat door de techniekveelsnellerPlannen maken
  9. Founder of the PINJohn Shepherd-BarronFour numbersFeedback is very valuableQuickly build a feature into production so we can get feedback
  10. Star testAnglesLineAid/tool
  11. ResearchPeople who are blindElephant
  12. CandleCollaborateHe call it examples because…..
  13. Player: 19Bank 17Whats next?Player 21Bank 21Whats next?Business decision: FB or Casino
  14. Load of informationInformation is lost when you use words (game)Different interpretationsTo technicalNa hetbespreken van deze slide:- Teken op een flip-over: “the theory of constrains”