Rowena Ibana Motilla is seeking an executive or administrative role drawing on her experience in sales, customer service, and secretarial work. She holds a BSci in Computer Secretarial and has over 10 years of experience in roles such as executive secretary, sales consultant, and purchaser for furniture, automotive, consumer goods, and tableware companies in the Philippines and UAE. Her skills include communication, organization, problem solving, and proficiency in Microsoft Office programs.
1. ROWENA IBANA MOTILLA
Al Satwa, Dubai, UAE
+97156 399 8433
wena2129@gmail.com
OBJECTIVES
Seeking for a challenging position as an Executive Secretary/Personal Assistant/Administrative
Assistant/Customer Service Representative/Sales Representative/HR Staff
To be able to work in a company or institution that would help me practice my knowledge and skills and to
be able to hone my talents and unleash my highest potential for personal growth, thus, exercising a great
influence to be a vital effective member of the society.
SUMMARY OF QUALIFICATIONS
Strong verbal communications, high volume, high stress workload skills;
Excellent interpersonal skills;
Excellent customer service skills;
Expert knowledge of regulations such as data protection, etc;
Excellent sales and negotiation skills;
Strong organizational skills and attention to details;
Natural ability to work both alone and as part of a team;
Strong analytical and problem-solving skills;
Strong multi-tasking skills;
Computer literate (Windows environment, Microsoft)
EDUCATIONAL & PERSONAL BACKGROUND
BSci. in Computer Secretarial
Bulacan Polytechnic College (2006)
Malolos City, Bulacan, Philippines
Date of Birth: 30 May 1987
Nationality: Filipino
Civil Status: Single
Visa Status: Employment Visa
PROFESSIONAL EXPERIENCE
MASTER TOP FURNITURE FACTORY & DÉCOR was incorporated in Dubai, UAE in the year 1993 with the
objective of manufacturing and Marketing of Office Furniture, Home Furniture, Hotel Furniture, Office Chairs,
and Interior Decoration (Turn Key Projects).
Duties and Responsibilities as Sales Consultant/ Executive Secretary
Al Quoz Industrial 4, Dubai, UAE February 2014 up to PRESENT
Handles incoming telephone calls, voicemail or email from customers and prospects.
Preparing Quotations as per the Client’s requirement
Creates and inputs weekly sales forecasts, and updates customer contact information.
Receive, direct and relay telephone messages and fax messages
Direct the general public to the appropriate staff member
Maintain the general filing system and file all correspondence
Assist in the planning and preparation of meetings, conferences and conference telephone calls
2. Respond to public inquiries
Reports directly to the Managing Director and CEO and is responsible for providing senior level
secretarial services.
EMICOR INC. is a solution provider for automotive services and the downstream oil industry with over 37
years of experience in the automotive services industry and with over 33 years of experience in fuel
measurement solutions.
Duties and Responsibilities as Executive Secretary
SFDM, Quezon City, Philippines Feb 2012 –Jan 2014
Quality checks automotive service department and reporting the clients demands such as supply of
upgrades for their cars and spare parts replacements, responsible in importation.
Collates and analyzes monthly reports for special service offers that aim to delight return clients who
avails the preventive maintenance car check.
Handles VIPs (local and foreign) during their visits. Assists them if they have requests and complaints
Take, type and distribute minutes of meetings and implement/ maintain office systems.
Handle incoming and outgoing telecommunications as well as answering emails.
UNILEVER PHILIPPINES is a leading manufacturer of home, personal care and dairy products. It has been a
leader in introducing new technologies into the country since the early days of its existence.
Duties and Responsibilities as Purchaser
UN Avenue, Paco Manila, Philippines May 2011 to January 2012
Responsible for ordering inventory, supplies, equipment and services of all departments and divisions.
Responsible for securing the best price of all purchases without jeopardizing quality.
Must also maintain files and records, answer phones, respond to callers and schedule meetings with
vendors
Monitoring and inventory of supplies of all departments and responsible in Purchase Order, Delivery
Receipts, Invoices and releasing of checks.
MELAWARES MANUFACTURING CORP. is the leading brand of choice for quality melamine tableware in
the Philippines. Over the last 30 years, we have produced thousands of plates, bowls, trays, tumblers, and
other tableware products.
Duties and Responsibilities as Sales Coordinator
University Avenue, Malabon, Philippines March 2010 to March2011
Ensuring that the data recorded on the data collection forms is entered onto the specific database
completely and accurately.
Identifying any problems with the database and taking appropriate action in discussion with the line
Manager.
Ensuring that the on-going sales reports are kept up- to-date.
Maintaining adequate records, keeping an up to date filing system.
Ensuring that appropriate security measures are taken to prevent unauthorized access to data, in
accordance with the Data Protection Act.
Coordinates Marketing and Sales departments regarding deliveries, prepares delivery schedule,
checking Delivery Receipts and Invoices, and prepares Daily and Monthly Sales Report.
3. SKILLS AND TRAININGS ATTENDED
COMPUTER LITERACY:
Computer Literate in MS Word, MS Excel, MS Power Point and INTERNET
DARWIN INTERNATIONAL SCHOOL
Sta. Maria, Bulacan, Philippines
Position: Secretary/ Data Encoder/ Substitute Teacher
From May 2006 to July 2008
SEMINARS ATTENDED:
Orientation: What makes a good leader:
January 7, 2007 at Darwin International School
Orientation: An Educated Person
June 1 & 2, 2008 at Baguio City with Teachers and Staff