Ross Howard is seeking a new position and has over 10 years of experience in customer service and legal support roles. He holds a B.B.A. in Accounting from Sam Houston State University and an A.S. in Business from Lone Star College. His most recent role was as a Customer Sales Associate at Lowe's, where he averaged over $100k in monthly sales. He also interned for 5 summers at a law firm, assisting attorneys with various tasks. Howard has excellent communication and relationship building skills as well as proficiency in Microsoft Office, Excel, QuickBooks, and SAP.
1. Ross H. Howard
13302 Fawcett Dr. Houston, TX 77069
Cell: (281)757-6911 | rhoward25@hotmail.com
EDUCATION Sam Houston State University December 2016 Graduate
B.B.A., Accounting
Lone Star College January 2012 – December 2014
A.S., Business
EMPLOYMENT EXPERIENCE
Customer Sales Associate | Lowe’s | Houston, Texas February 2016 – November 2016
Work as a salesperson in appliances and home décor, averaging over $100k in sales monthly
Special order appliances, blinds, and shutters
Close relationships with installers to coordinate timing and cost of projects for customers
Work as a team to accomplish high levels of customer service
Intern | Tindall & England Law Firm P.C. | Houston, Texas Summers of 2008 – 2012
Conducted special projects for Harry Tindall
Summarized cases and briefs
Assisted with day-to-day activities involved in running the firm, such as purchasing office supplies,
answering phones, billing, and delivering documents
Interacted with clients and attorney for high-profile cases
Assisted with problem-solving for specific issues
RELATED SKILLS
General
Excellent interpersonal, communication, and relationship-building skills
Listen attentively and follow-through diligently
Software
Microsoft Office: Excel, Outlook, Word, PowerPoint
Excel – VLOOKUP, HLOOKUP, Pivot Tables
SAP
QuickBooks
Volunteer Work:
Star of Hope Women’s Shelter
Champion Forest Baptist Church
YMCA Little League T-Ball and 7th Grade Basketball Coaching Staff
*References Available Upon Request