1. Duration: July 2011 – Till Date
Professional Profile and Value
Roshan Ann Sijin
Contact: 00971 50 9194289
Email: roshan.ann@gmail.com
Address: Mankhool, Bur Dubai
Versatile, accomplished inside sales professional offering more than 8
years’ experience with a reputed MNC, leading in distribution of
industrial valves and gaskets, globally.
Worked extensively in the Marine – MRO / International Projects
Division as a dynamic sales leader and customer-centric
professional, experienced in handling customer service in all aspects of
the sales activities from handling queries, order execution to dispatching
as per clients’ projects schedule. Expert at identifying client needs and
coordinating efforts to formulate tactical action plans to achieve results.
(mention some of the processes here)
Exceptionally good convincing power with solid communication,
interpersonal, decision-making, time management, multitasking,
analytical, organizational, and leadership skills..
Successfully completed an International Certification in Logistics and
Supply Chain Management and currently pursuing the study of the
Arabic language. Also, proficient in using ERP software and SAP MM.
Entrepreneurial worker proficient in handling jobs associated with
Inside Sales, Supply Chain & Operations, Customer Service &
Procurement being actively part of the job profile.
Areas of Expertise
 Inside Sales
 Specification Review, Product Selection &
Order Feasibility
 Order Execution & Follow Up
 Presenting, Negotiating and Closing Skills
 Building Alliances& Partnerships
 CRM
 Lead Qualification & Generation
 Solution Selling
 Teamwork & Collaboration
 Territory planning and layout
 Stock Planning & Management
 Continuous Improvement
 Strategic Planning
 Adaptability
 Problem Solving
 Powerful Presentations
 Preparing Quotations
 Technical Support
 Reviewing Contracts
Seeking a challenging and higher level position where I can apply my skills and offer my widespread expertise
towards supporting the objectives of an organization known for its industry-leading talent, unparalleled
portfolio and unmatched commitment to customer success.
Professional Career Objective

2. Occupational Contour
Feb2008 -Till Date
INSIDE SALES ENGINEER
ECONOSTO MIDEAST B.V.
Econosto Mideast is a subsidiary of Econosto N.V. in The Netherlands, a leading
manufacturer and supplier of industrial valves, instruments and pipeline related
materials, part of the Eriks Group, acquired by SHV Holdings in The Netherlands
in 2009.
Client Portfolio: Dubai Dry Docks World, Grandweld Shipyard, Goltens, Topaz
Engineering, Lamprell, Damen Shipyard, Dubai Aluminium& various other
companies handling MRO / Retail business
Job Responsibilities:
Sales Activities
 Providing a high level of customer service to assigned clients; giving
client support during all stages of a sale and keeping accurate records of
all sales and prospecting activities.
 Liaising with after sales service division to resolve customer complaints
and disputes
 Communicating with high profile clients.
 Growing existing business relationships and qualifying potential new
customers
 Maintaining professional working contact with key suppliers and third
parties.
 Providing customers with technical product information.
 Writing up email proposals in accordance to the client’s requirements.
 Stock planning & management in respect to the division.
 Actively involved in technical clarification, review and submission of
technical documents for client approval, orders execution till final
delivery to end Client.
 Prepare reports and update customers on the delivery schedule.
 Coordinating with contracts to review the scope of the job and ensuring
execution as per defined parameters and contracts requirements.
Purchase Activities
 Preparing and placing Purchase orders on vendors with agreed terms
and conditions for big value projects.
 Negotiating with approved vendors for best payment terms, discounts
and delivery schedule.
 Monitoring & following up with vendor on production status, order
status to check if the delivery is on schedule and keep the client always
informed.
Key Contributions:
 Generated & maintained yearly financial sales objective of 5 Million AED.
 Successfully generated leads, initiated cold calls to prospective
customers, followed up, performed pre-sales activities and closed
transactions.
 Constantly met monthly sales targets using lead-generating plan.
 Ensured that company policies were effectively implemented.
 Took part in all meetings, trainings and professional, skill-development
sessions.
 Handled cancellations and changes in orders and updating company
records.
 Ensured all deliveries were carried out as per customer agreement.

3. Academic Qualification
 Proficient in MS Office package 2010/2013
 Logistics & Supply Chain Management – Affiliated to LLA , UK.
 ERP – Oracle Based Orion 10.6
 SAP MM
Personal Profile
Date of Birth : 25/05/1985
Marital Status : Married
Nationality : Indian
Languages : English, Malayalam, Hindi, and Tamil
Driving License : Valid UAE Driving License
Passport No : J2095394
B.E IN ELECTRONICS & COMMUNICATION ENGINEERING
Karpagam Engineering College, Anna University, Coimbatore
IT Skills/Certifications
2007
Professional Training
CUSTOMER SERVICE SKILLS, NEGOTIATION SKILLS, BUSINESS COMMUNICATION SKILLS, TIME
MANAGEMENT
Personal Skills
 An unmatched desire to learn.
 Good teamwork & collaboration.
 Conflict Resolution and Negotiation
 Always punctual with a good work record.
 Dependable and able to work a flexible schedule.
 Good communication skills (written and verbal).
 'Whatever it takes' attitude and motivation to do whatever necessary to assist in closing a deal
 Highly self-motivated and ambitious in achieving goals.
 Ability to work both independently and as part of a team.
 Capable of thriving in a competitive environment.
 Positive, confident and determined approach.
 Honest, creative, assertive and accountable.