Rose E. Milligan has over 30 years of experience working in administrative assistant and clerical roles. She has strong organizational, customer service, and Microsoft Office skills. Her current role is as an assistant at Texas Waterboys, Inc. where she processes invoices, schedules appointments, and handles customer service calls.

1. Rose E. Milligan
206 Willow Bend Court, Allen, Texas 75002
Phone: (cell) 210-215-0303
Professional Summary:
Proactive team player whoapplies a strong work ethic, vast knowledge as an Administrative Assistant with the abilityto multi-task and perform
under pressure.
Core Qualifications:
 Strong organizational skills
 Excellent interpersonal andcustomer service skills
 Ability to workwith confidentialinformation
 Deadlinedriven
 Fast learner
 Self-motivated
 Microsoft Office
 Excel Spreadsheets
 Dedicated Team Player
 Professional& Mature
Experience
Texas Waterboys, Inc.
Assistant 2014 -Present
 Process invoices
 Scheduleappointments for managers to giveestimates andtechnicians for service
 Filing
 Handle customer servicecalls
AT&T
Assistant-Vice President 2009 -2013
 Finance
Scheduled meetings and preparedconference rooms
Made copies, sent faxes and handledall incoming and outgoing correspondence
Receivedand distributed faxes and mail in a timely manner
Managed the day-to-day calendar for supervisor byscheduling meetings andmaking travel arrangements
Typing letters and preparing presentations for meetings
Prepared reimbursement vouchers
Provided phoneand clericalsupport for other executives
Assistant 1995 -2009
 External Affairs
Prepared vouchers to non-profit organizations,
Prepared vendor and travel reimbursement vouchers
Reviewed bills for accuracy which lead to resolving any discrepancies by coordinating with staff
Prepared consultant vouchers, contribution vouchers from contributions budget
Prepared monthly force report for upper managements’ review
Prepared and assigned 50 data requests
Provided clerical assistance for the PUC staffin the Arkansas audit
Provided clerical support for other managers
Prepared and assigned over 250 data requests for five-state area and the FCC.
Typed and edited entire SBC Cost Allocation Users’ Guidelines before deadline
Specialist
 Regulatory Support 1989 -1995
Completed over 800stateandfederaldata request responses
Initiatedtheuse ofnew softwaresystem intheworkgroup, whichhandled theprocessing ofstate regulatoryrequests, servedas a
major contactfor trouble shooting problems associatedwith this process
Temporary Assignment at SBC-Corporate Services at Reception desk at the hangar
Prepared vouchers and typed letters
Prepared conference rooms for meetings
Greeted executivelevelemployees and offered beverages and refreshments; kept supplies available andarea clean for passengers
throughout the day
Temporary secretarial role for division manager while assistant was on disability for three months.
 Typist 1984 -1989
Re-typed articles that were sent in to include in company magazines; Update and Enterprise
Typed speeches onto index cards for Chairman ofthe Board
Prepared vouchers

2. Education (St. Louis, MO)
Miss Vanderschmidt’s Secretarial School 1980 -1981
Riverview Gardens Senior High School 1966 -1970