Rosangela Cunha is seeking a career opportunity where she can apply her diverse background and skills, including being fluent in Portuguese, Spanish, and English. She has experience in customer service, administration, management, and fundraising. Her resume highlights her skills in areas such as Microsoft Office, Cisco CCNA, sales, troubleshooting, problem solving, and organization.
Experienced Bilingual Customer Service Professional Seeking New Opportunity
1. ROSANGELA CUNHA
8110 Skillman st #1071, Dallas, TX 75231
Home: 682-553-0880
rotgbr@gmail.com
Fluent in Portuguese and Spanish. Highly organized, skilled communicator, efficient in fast-paced multitasking
environments, versed in customer service. To obtain a career opportunity in an organization where I can apply my
diversified background, knowledge and skills.
Fluent in Portuguese, Spanish and English
Microsoft Office Applications, Excel, Word, Power
Point, Outlook 2007/2010
Cisco CCNA
Sales
Customer Service expert
Detail oriented
Active listening skills
Troubleshooting skills
Strong problem solving ability
Strong organization skills
Positive and energetic work attitude.
Fundraiser management
Telecommunication skills
07/2002 to Current
KATHERINE DAVIS
Grand Prairie, TX
Personal Assistant
Oversee financial decisions, make appointments and organize schedule, supervise and train other employees, help with
fundraising organization and execution, maintain daily tasks list, manage all important telephone
calls, collect and sort mail, screen and initiate telephone calls, personal care.
08/2000 to 06/2002
JOE'S PASTA AND PIZZA
Tyler, TX
Assistant Manager
Interviewed and hired waitstaff, worked with waitstaff to resolve problems and maintain an optimal level of customer
satisfaction. Supervised kitchen and storage supplies. Maintained knowledge on food and all liquor regulations. Helped
waiters as needed.
12/1998 to 05/2000
IMPACTO ASSESSORIA EMPRESARIAL
Anapolis, Goias Brazil
Adminstrative Secretary
Organized schedules and follow ups, received telephone calls and directed as necessary. Collected, compiled, arranged
and retained reports, records, files and data. Customer service. Arranged conference meetings.
ASSOCIATE OF SCIENCE: SCIENCE, MATHEMATICS AND TECHNOLOGY
Dallas Community College, Dallas, TX, USA
Sixty hours of completed coursework, including Business Computer Application, Principles of Management, Speech,
Office Technology Typing.
Spiritist Society of Dallas
Volunteer as a children's Bible School teacher. Substitute teacher for the adult Christian Studies. Help organize and run
fundraising events.
Souls Feeding Souls
Organize and run the food preparation crew for Christmas dinner for the Austin Street Shelter.
SUMMARY
HIGHLIGHTS
EXPERIENCE
EDUCATION
VOLUNTEER WORK