Building a positive culture in the workplace, part 3

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BUILDING A POSITIVE
CULTURE
TIPS FOR A BETTER WORKPLACE

BUILDING A POSITIVE
CULTURE
Martin Seligman, positive psychologist and author of the
2011 book Flourish, developed the PERMA model, which
details the five elements that must be in place for us to
experience lasting well-being.

BUILDING A POSITIVE
CULTURE
The five elements of the PERMA model are:
P: Positive Emotion
E: Engagement
R: (Positive) Relationships
M: Meaning
A: Accomplishment/Achievement

BUILDING A POSITIVE
CULTURE
In this third installment of our PERMA model series, we'll
discuss the third element in the model, which is
Relationships.

BUILDING A POSITIVE
CULTURE
Human beings are social beings, which means that we
crave healthy, empowering relationships the way we
crave air, food, and water. Relationships are essential to
our well-being. In fact, many studies have been
conducted showing that people with a larger support
network often outlive those without it by 22%!

BUILDING A POSITIVE
CULTURE
Given how essential relationships are to our success
and happiness, it makes sense to work toward
improving our relationships at work as well, all toward
the end goal of creating a more positive and productive
culture.

BUILDING A POSITIVE
CULTURE
After all, good working relationships mean more
enjoyable work, more innovation and creativity (since
we're in a zone of 'flow' as opposed to a zone of conflict
with others), more collaboration, and more focus on
new ideas and opportunities (and less time wasted on
conflict resolution and overcoming social problems).

BUILDING A POSITIVE
CULTURE
Relationships take engagement and hard work, though,
and they’re often strengthened only when we make an
effort to connect with other people. So how can you
make a more concerted effort of establishing healthy
and happy relationships at the workplace? Here are just
6 ways that can be incredibly effective.

BUILDING A POSITIVE
CULTURE
Schedule Time to Build Relationships
Devote at least 20-30 minutes a day toward relationship building.
This can look like a variety of things. Visit a colleague’s office during
lunch, reply to people’s postings on LinkedIn, or ask a colleague
out for a quick cup of coffee. These little interactions help build the
foundation of positive and fruitful relationships.

BUILDING A POSITIVE
CULTURE
Show Appreciation
We thrive when we’re validated and when we feel that our
contribution to the overall ‘big picture’ is well-received, it brings us
a sense of well-being. Whenever you can, compliment the people
around you when they do something well. This will foster positivity
in the workplace and make people that much more committed to
continually producing exceptional work.

BUILDING A POSITIVE
CULTURE
Focus on Your Emotional Intelligence
It’s always important to spend time developing your emotional
intelligence (EI). The level of your emotional intelligence informs
your ability to monitor your emotions as well as the emotions of
others in addition to labeling emotions appropriately and using
emotional information to guide your thinking and behaviour.

BUILDING A POSITIVE
CULTURE
Focus on Your Emotional Intelligence
People with higher EI have greater mental health and exemplary
leadership skills. With a high EI, you can more easily manage
relationships effectively to move people in a desired direction or
redirect disruptive emotions when it comes to adapting to change.

BUILDING A POSITIVE
CULTURE
Listen Actively
Active listening is a communication technique used in counselling,
training and conflict resolution, which requires the listener to feed
back what they hear to the speaker, by way of re-stating or
paraphrasing what they have heard in their own words, to confirm
what they have heard and moreover, to confirm the understanding
of both parties.

BUILDING A POSITIVE
CULTURE
Listen Actively
Practice active listening when you talk to your customers and
colleagues to limit misunderstanding and to build stronger and
more open relationships.

BUILDING A POSITIVE
CULTURE
Avoid Gossiping
Never gossip. Gossip, along with dreaded office politics, is an
absolute relationship killer. If you’re experiencing conflict with
someone in your group, it’s absolutely crucial that you speak with
them directly about the problem. Gossiping about the situation
with other colleagues will only exacerbate the situation. It will also
cause mistrust and animosity between you.

BUILDING A POSITIVE
CULTURE
Identify Your Relationship Needs
Take a hard look at your relationship needs. What do you need
from others? What do others need from you? Is there a disconnect
between what you need and what you’re receiving or between
what others need and what you’re giving? Understanding these
needs can be instrumental in building better relationships and
opening the channels of communication between you and others.

BUILDING A POSITIVE
CULTURE
We hope you enjoyed this presentation!
Visit www.shapingchange.com.au for more resources on
leadership development, change management,
emotional intelligence, and more!

Building a positive culture in the workplace, part 3

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Building a positive culture in the workplace, part 3