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Introducing Google Apps at Open University  in the Netherlands  Ron Helwig ICT director  Open Universiteit  28-9-2010 Meeting Dutch & Swedish CIO’s of higher education @ University of Linköping
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
Open Universiteit ,[object Object],[object Object],[object Object],[object Object],[object Object]
Student e-mail service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Technical aspects (1) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Technical aspects (2) ,[object Object],[object Object],[object Object],[object Object]
Legal aspects ,[object Object],[object Object],[object Object],[object Object]
Some final remarks (1) ,[object Object],[object Object],[object Object]
Some final remarks (2) ,[object Object],[object Object],[object Object],[object Object]
Some final remarks: SURFfederation (3) ,[object Object],[object Object]
Some final remarks (4) ,[object Object],[object Object],[object Object]
Thank you for your attention! Ron Helwig ICT director Open University  [email_address]

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Cio studiereis zweden google apps ou d.d. 28 9-2010

  • 1. Introducing Google Apps at Open University in the Netherlands Ron Helwig ICT director Open Universiteit 28-9-2010 Meeting Dutch & Swedish CIO’s of higher education @ University of Linköping
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. Thank you for your attention! Ron Helwig ICT director Open University [email_address]

Hinweis der Redaktion

  1. Meeting Dutch & Swedish CIO's of higher education @ University of Linköping on 28-9-2010 Meeting Dutch & Swedish CIO's September 2010
  2. Meeting Dutch & Swedish CIO's of higher education @ University of Linköping on 28-9-2010 Meeting Dutch & Swedish CIO's September 2010
  3. Meeting Dutch & Swedish CIO's of higher education @ University of Linköping on 28-9-2010 Meeting Dutch & Swedish CIO's September 2010
  4. Meeting Dutch & Swedish CIO's of higher education @ University of Linköping on 28-9-2010 Meeting Dutch & Swedish CIO's September 2010
  5. Meeting Dutch & Swedish CIO's of higher education @ University of Linköping on 28-9-2010 Congres Intranet 2010 d.d. 16-3-2010 Gmail heeft een 99,9% beschikbaarheidsgarantie (per maand). Google geeft aan dat wanneer het dit serviceniveau niet haalt, de klant op verzoek een aantal (afhankelijk van de hoeveelheid downtime in een maand tot en maximum van 15) gratis extra dagen service krijgt (zg. Service Credits).   Interessant is wat de door Google gehanteerde definitie van beschikbaarheid is. * Beschikbaarheid op maandbasis is het totaal aantal minuten per maand minus de totale "downtime periode" van diezelfde maand. * Van een "downtime periode" is sprake de service minstens 10 minuten "downtime" heeft. Een downtime van minder dan 10 minuten wordt niet meegerekend bij het bepalen van de "downtime periode" per maand. * Er is sprake van "downtime" wanneer sprake is van minstens 5% user error rate. Deze wordt door Google gemeten op serverbasis. De definitie hiervan heb ik overigens niet zo snel kunnen vinden.   Een maand met 31 dagen telt 31 * 24 * 60 = 44.640 minuten. 0,01% hiervan is dus 44,64 minuut per maand, maar kan in de praktijk wel degelijk veel meer onbeschikbaarheid betekenen.
  6. Meeting Dutch & Swedish CIO's of higher education @ University of Linköping on 28-9-2010 Congres Intranet 2010 d.d. 16-3-2010 Gmail heeft een 99,9% beschikbaarheidsgarantie (per maand). Google geeft aan dat wanneer het dit serviceniveau niet haalt, de klant op verzoek een aantal (afhankelijk van de hoeveelheid downtime in een maand tot en maximum van 15) gratis extra dagen service krijgt (zg. Service Credits).   Interessant is wat de door Google gehanteerde definitie van beschikbaarheid is. * Beschikbaarheid op maandbasis is het totaal aantal minuten per maand minus de totale "downtime periode" van diezelfde maand. * Van een "downtime periode" is sprake de service minstens 10 minuten "downtime" heeft. Een downtime van minder dan 10 minuten wordt niet meegerekend bij het bepalen van de "downtime periode" per maand. * Er is sprake van "downtime" wanneer sprake is van minstens 5% user error rate. Deze wordt door Google gemeten op serverbasis. De definitie hiervan heb ik overigens niet zo snel kunnen vinden.   Een maand met 31 dagen telt 31 * 24 * 60 = 44.640 minuten. 0,01% hiervan is dus 44,64 minuut per maand, maar kan in de praktijk wel degelijk veel meer onbeschikbaarheid betekenen.
  7. Meeting Dutch & Swedish CIO's of higher education @ University of Linköping on 28-9-2010 Congres Intranet 2010 d.d. 16-3-2010 Dit zijn privacy richtlijnen die in 2000 overeengekomen zijn tussen de Verenigde Staten en de Europese Commissie, bedoeld om Europese organisaties te verzekeren dat adequate maatregelen zijn getroffen om bij de geregistreerde bedrijven de bescherming van persoonsgegevens te garanderen, ook in landen die geen passend beschermingsniveau waarborgen zoals de Verenigde Staten. US - EU Safe Harbor is a streamlined process for US companies to comply with the EU Directive 95/46/EC on the protection of personal data . Intended for organizations within the EU or US that store customer data, the Safe Harbor Principles are designed to prevent accidental information disclosure or loss. US companies can opt into the program as long as they adhere to the 7 principles outlined in the Directive. The process was developed by the US Department of Commerce in consultation with EU.
  8. Meeting Dutch & Swedish CIO's of higher education @ University of Linköping on 28-9-2010 Congres Intranet 2010 d.d. 16-3-2010
  9. Meeting Dutch & Swedish CIO's of higher education @ University of Linköping on 28-9-2010 Congres Intranet 2010 d.d. 16-3-2010
  10. Meeting Dutch & Swedish CIO's of higher education @ University of Linköping on 28-9-2010 Congres Intranet 2010 d.d. 16-3-2010 SURF is the collaborative organization for higher education institutions and research institutes aimed at breakthrough innovations in ICT. SURF provides the foundation for the excellence of higher education and research in the Netherlands.
  11. Meeting Dutch & Swedish CIO's of higher education @ University of Linköping on 28-9-2010 Congres Intranet 2010 d.d. 16-3-2010
  12. Meeting Dutch & Swedish CIO's of higher education @ University of Linköping on 28-9-2010 Congres Intranet 2010 d.d. 16-3-2010