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SCALING AGILE: SAI
APRIL: 2016
1
2
THE STORY : UK FINANCIAL INVESTMENT ADVISORY
• Total assets now exceeding £8 bn
• Extensive coverage of the investment and tax wrapper market
• Integrated fund supermarket, stockbroking and cash management
solutions
• 3 vendors working on same application.
• Globally distributed teams.
• Scrum of Scrum.
Enhance existing OCS (Online Client Setup) application which interacts with legacy system with new business capabilities
with integrations to a 3rd party application
Business Model
4
All scrum ceremonies religiously
followed in project.
 Proper well-defined and scoped
Sprint backlog.
 Sprint refinement and grooming
session.
 Sprint Demo & refinement.
 Devop’s environment to support
quicker and faster deliverables .
 Working product delivered, signed
off and accepted by product owner.
Approach Followed
Initial 10 sprints, everything seems to be
in accordance with client expectations.
 No major concerns had been
highlighted by client.
 Client was happy with the
deliverables and velocity.
 Product was getting released to
UAT environment on time.
 Product owner also being happy with
the working product available at its
disposal.
Results till Sprint 10
INGREDIENTS FOR GOOD SPRINT REVIEW
5
Working software is the primary measure of progress.
Hence a few key factors need to be focused during a Sprint Demo, like:
 Focus on Sprint Goal.
 Keep acceptance criteria in mind.
 Cover all user stories completed.
 Team to give demo of working product, scrum master only moderates the
session.
 Provide code quality metrics overview towards end of demo.
THE SMOKE THAT ROSE
In CSAT survey, client raise concerns
about the delivered product.
Quality of code written by our team
was questioned.
Architectural stability was
questioned by client. Overall
technical competency of our team
was under surveillance .
Annual CSAT Survey Annual CSAT Survey
Account
Retrospection
Need to capture sprint review
effectiveness objectively.
HUNGRY TRAVELERS
Annual CSAT Survey
How Satisfied they are ?
Were They really
Satisfied ??
MEASURE SPRINT EFFECTIVENESS
Annual CSAT Survey
SAI = (∑ (User story rating * Number
of Story Points) / Total Story Points in
current sprint.)
% of Stories rated 4&5 = (Number of
user stories rated 4&5) / Total
number of user stories.
 Ask PO to rate user stories on
scale of 1-5 during Sprint Demo.
 5 representing highly satisfied
customer.
Sprint Acceptance Index (SAI)
SD-Cube = Cumulative demo
comments weightage / Number of
story points delivered.
 Capture all the comments
provided by PO during demo.
 Categorize these comments into 4
types and assign weightage..
Sprint Demo Defect Density (SD-Cube)
Comment Type Weightage
Change Request 0.5
Defect-Minor 1
Defect-Major 2
Defect-Critical 3
9
 Higher SAI: More satisfied customer is with product Demo
 Lower the value of SD-Cube more bug free software had been available to go live
environment.
 Help us in stabilizing the trend how are we performing sprint wise.
 Provide an actual measure which helps us in capturing our grey areas in product
where we may to focus more.
KEY SUCCESS FACTORS
THANK YOU
10

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Measuring Sprint review

  • 2. 2
  • 3. THE STORY : UK FINANCIAL INVESTMENT ADVISORY • Total assets now exceeding £8 bn • Extensive coverage of the investment and tax wrapper market • Integrated fund supermarket, stockbroking and cash management solutions • 3 vendors working on same application. • Globally distributed teams. • Scrum of Scrum. Enhance existing OCS (Online Client Setup) application which interacts with legacy system with new business capabilities with integrations to a 3rd party application Business Model
  • 4. 4 All scrum ceremonies religiously followed in project.  Proper well-defined and scoped Sprint backlog.  Sprint refinement and grooming session.  Sprint Demo & refinement.  Devop’s environment to support quicker and faster deliverables .  Working product delivered, signed off and accepted by product owner. Approach Followed Initial 10 sprints, everything seems to be in accordance with client expectations.  No major concerns had been highlighted by client.  Client was happy with the deliverables and velocity.  Product was getting released to UAT environment on time.  Product owner also being happy with the working product available at its disposal. Results till Sprint 10
  • 5. INGREDIENTS FOR GOOD SPRINT REVIEW 5 Working software is the primary measure of progress. Hence a few key factors need to be focused during a Sprint Demo, like:  Focus on Sprint Goal.  Keep acceptance criteria in mind.  Cover all user stories completed.  Team to give demo of working product, scrum master only moderates the session.  Provide code quality metrics overview towards end of demo.
  • 6. THE SMOKE THAT ROSE In CSAT survey, client raise concerns about the delivered product. Quality of code written by our team was questioned. Architectural stability was questioned by client. Overall technical competency of our team was under surveillance . Annual CSAT Survey Annual CSAT Survey Account Retrospection Need to capture sprint review effectiveness objectively.
  • 7. HUNGRY TRAVELERS Annual CSAT Survey How Satisfied they are ? Were They really Satisfied ??
  • 8. MEASURE SPRINT EFFECTIVENESS Annual CSAT Survey SAI = (∑ (User story rating * Number of Story Points) / Total Story Points in current sprint.) % of Stories rated 4&5 = (Number of user stories rated 4&5) / Total number of user stories.  Ask PO to rate user stories on scale of 1-5 during Sprint Demo.  5 representing highly satisfied customer. Sprint Acceptance Index (SAI) SD-Cube = Cumulative demo comments weightage / Number of story points delivered.  Capture all the comments provided by PO during demo.  Categorize these comments into 4 types and assign weightage.. Sprint Demo Defect Density (SD-Cube) Comment Type Weightage Change Request 0.5 Defect-Minor 1 Defect-Major 2 Defect-Critical 3
  • 9. 9  Higher SAI: More satisfied customer is with product Demo  Lower the value of SD-Cube more bug free software had been available to go live environment.  Help us in stabilizing the trend how are we performing sprint wise.  Provide an actual measure which helps us in capturing our grey areas in product where we may to focus more. KEY SUCCESS FACTORS