short form

1. Mystery Guest Questionnaire
1. What did you see when you first pulled up as far as signage being clear?
Excellent Good So/so More bad than good Terrible
2. What did you see when you walked in the doors?
Excellent Good So/so More bad than good Terrible
3. Were you greeted right away?
Excellent Good So/so More bad than good Terrible
4. Did you feel welcome – like an honored guest?
Excellent Good So/so More bad than good Terrible
5. Were you shown where to go and what to do?
Excellent Good So/so More bad than good Terrible
6. Did anyone attempt to make conversation before, during or after the service?
Excellent Good So/so More bad than good Terrible
7. How would you rate the cleanliness of the facility?
Excellent Good So/so More bad than good Terrible
8. How would you rate the appearance of the facility?
Excellent Good So/so More bad than good Terrible
9. Was the bulletin clear on order of service and did it provide information on the church?
Excellent Good So/so More bad than good Terrible
10. Was the worship service uplifting?
Excellent Good So/so More bad than good Terrible
11. Was the music portion uplifting?
Excellent Good So/so More bad than good Terrible
12. Was there time for prayer?
Excellent Good So/so More bad than good Terrible
13. Did the message seemwell prepared, biblical and practical?
Excellent Good So/so More bad than good Terrible
14. How did the Sabbath school teachers treat parents and their children?
Excellent Good So/so More bad than good Terrible
15. Were announcements short, clear and informative?
Excellent Good So/so More bad than good Terrible

2. 16. Were the visitors invited back?
Excellent Good So/so More bad than good Terrible
17. Did you feel comfortable enough to ask questions?
Excellent Good So/so More bad than good Terrible
18. Did anyone sit by you during service and try to make you feel welcome?
Excellent Good So/so More bad than good Terrible
19. Were you invited to lunch?
Excellent Good So/so More bad than good Terrible
20. How was the signage throughout the building, restrooms, classes, etc?
Excellent Good So/so More bad than good Terrible
21. How full was the building?
Excellent Good So/so More bad than good Terrible
22. Did everyone seemglad to be there or were they so “reverent” that it seemed like a funeral
home?
Excellent Good So/so More bad than good Terrible
23. Did anything distract you?
Excellent Good So/so More bad than good Terrible
24. What one thing will you remember about this in seven days’ time?
Excellent Good So/so More bad than good Terrible
25. Would you return?
Excellent Good So/so More bad than good Terrible

3. Grade:
5 Excellent ___________
4 Good ___________
3 So/so ___________
2 More bad than good _________
1 Terrible _________
Total _________