1. Brinks Hofer Gilson & Lione was founded in
1917. Our headquarters are atop Chicago's
preeminent NBC Tower. We have 6 office
across the United States and clients across the
globe. Brinks specializes in Intellectual
Property Law with over 180 attorneys and
supported by a full complement of scientific
advisors, patent agents and paralegals.
As one of the largest firms in the country in its
specialty, Brinks is at the cutting edge of
intellectual property law…..and Technology.
We litigate, counsel and prosecute in patent,
trademark, copyright, trade secret, unfair
competition, Internet and related areas of law.

2.  Avaya UC solutions that we are using
 Practical examples of how UC is
revolutionizing the way the Brinks team
communicates.
 How we got the business case up to go
down this route
 Returns we are realizing, especially in light
of current financial crisis
 Future directions
What we will be
covering and
discovering today !

3.  Avaya VoIP Network Foundation/Topology
 VoIP 8710 Series switch solution with
redundant switches and gateways
 Dedicated links across all offices
 Fully integrated stand-alone and
disaster recovery modes.
 EC 500 Extension to Cellular
 Meet Me Conferencing
 IP Softphone
 Integration with UM and Video Conferencing
Avaya UC solutions
that we are using !

4.  Exceptional Client Service !! - Keep in-touch
with our clients at all times, both for live
communications and immediate response time
to client messaging requests.
 Ability to communicate electronically at a
global level between each other and with clients.
 Complete Virtual Enhanced Technologies
 The ability to combine all types of internal
and external communications that would
allow them to always be proactive, instead
of reactive, in regards to servicing our
clients.
 Making sure we have the means from a
technology standpoint to not just meet our
client’s expectations, but to consistently
exceed them.
How UC is
'revolutionizing’ the
way the Brinks team
communicates!

5. Three Words (or acronyms, your choice?)
 ROI (Return on Investment)
 Existing Travel Expenses
 Long Distance
Phone/Conferencing/Video Charges
 Converged Office/Client Collaboration
 Client Satisfaction
 TCO (Total Cost of Ownership)
 Plan to show reduced TCO, MACs, Admin,
Servers, Reliability, Stability
 PECS (Productivity Enhancement Cost
Savings)
 Time is Money
How we got the
business case up to
go down this route.

6.  Existing Travel Expenses
 Much Less Travel between offices
 Less client travel to and from Brinks locations
 International Savings
 Travel
 Phone
 Video
 Long Distance Phone/Conferencing/Video Charges –
Major Reduction
 Approx. $25,000 Monthly Savings
 Between office Local LD and LD
 800 Conferencing
 Video Conferencing
 Converged Office/Client Collaboration – Ability to Meet
with any user in any office completely virtual and launch
impromptu into a conference with a client.
 Client Satisfaction
Returns we are
realizing, especially in
light of current
financial crisis.

7.  The Future is NOW !
 By EOY 2009
 Firm-wide AES RCC integration with third party
apps
 Elimination of desktop Handset phones for
incoming attorneys
 Mobile Device Enhanced One-X solutions
 Integrated Touch Screen Technologies for
dialing via Softphones
 Continued Higher Level Technology education
to users
 In 2010 and Beyond
 Elimination of more existing user Handset
phones and all incoming users
 Added Value Integrated Technology Solutions
 Virtual Enhanced Hologram Technology
FUTURE DIRECTION…