1. RODERIC M. QUINN
2104 Country Park Drive • Smyrna, GA 30080 • (404) 210-4402 quinn_rod@yahoo.com
ExpressJet Airlines, Atlanta, GA
Manager, Dangerous Goods, Environmental Programs and Emergency Response
3/3/2014 – present
• Implement strategies to comply with Dangerous Goods regulations and Environmental
policies.
• Responsible for managing the emergency response manual, training, Go Team and ECC
personnel. Deputy Incident Commander on-site for emergency response.
• Responsible for responding to all Letters of Investigation from the FAA, EPA, DNR.
• Develop and manage programs to ensure all divisions comply with applicable, published
dangerous goods and environmental regulations.
• Maintain representation on behalf of ExpressJet with each mainline partner (Delta, United,
American) to verify compliant Dangerous Goods processes and Emergency Response procedures.
• Review, approve and teach training associated with the Dangerous Goods program to flight
attendants, stores and maintenance personnel.
• Aircraft Potable Water (ADWR) program management, implementation, training and
reporting, 325 aircraft.
• Maintain the waste minimization plan for nine base maintenance locations to ensure waste
reductions are documented and all RCRA obligations are met.
• Complete comprehensive knowledge regarding inflight and emergency procedures.
• Complete and comprehensive knowledge regarding first aid and inflight medical emergencies.
• Complete ability to pre-flight and operate emergency equipment effectively.
• Demonstrated ability to use superior judgment to conduct safe and efficient flights.
XGL-Air, Dallas, TX
VP, Safety /Security, Operations Manager, DG Manager 6/1/2003 – 3/1/2014
• Responsible for aircraft charter sales, emergency preparedness sales and disaster relief
services.
• On site Team Lead for freight forwarding and charter services. Managed inbound / outbound
cargo delivery or storage. Arranged all ground handling service in overseas markets, fueling,
security, offload of cargo and delivery to final destination.
• Develop and manage programs to ensure all divisions comply with applicable, published
dangerous goods and environmental regulations.
• Trained in Hazardous Materials recognition and refusal in accordance with 49 CFR in all nine
classifications.
• Coordinated and integrated foreign airlines HazMat and Dangerous Goods programs and ensured
compatibility with XGL.
• Responsible for records and license tracking, federal compliance and educational reminders.
• Introduced and developed new opportunities in Asian market in 2011.
• Introduced and developed new opportunities on east coast with electric and gas companies.
• On site team lead for helicopter placement for power companies in Connecticut during hurricane
Irene, 2011, hurricane Sandy, 2012.
• Responsible for aircraft Safety and Security department and staff
• Responsible for the development and implementation of strategic security protocols.
• Developed safety program to integrate foreign companies’ security programs.
American Equity Mortgage, Atlanta, GA
Senior Loan Officer / Finance Associate 2/1/2001 –10/02/2005
• Sold mortgage loans from incoming calls and outside sources. Sold FHA, conforming and non-
conforming loans.
• Developed and implemented the “Tsunami Relief Effort” for all Atlanta branches.
• Sold an average of $40,000 in company revenue per month.
• Attended and completed Manager in Training modules and coursework.
2. • Authored and instructed new sales strategies and techniques theories.
• Delivered monthly sales and revenue meetings to sales and senior management staff.
• Instructor for training focus groups on new products and services introduced into the market.
World Wide Financial, Atlanta, GA
Loan Officer / Finance Associate 3/1/1999 –2/1/2001
• Sold mortgage loans for home purchase and refinance transactions. Products included FHA,
conforming and non-conforming loans.
• Averaged thirty thousand in sales revenue per month and achieved highest producing loan officer
award in second month of employment.
• Converted 80% of inbound sales calls to applications.
• Responsible for credit determination of applicants ability to repay a mortgage loan by qualifying
through standard underwriting procedures.
• Mitigated future mortgage payment problems for customers by instilling a quality lead evaluation
program; Three Strike determiner.
• Determined customers application approval using standard financial calculations regarding debt
ratio, asset retention, future earnings and credit valuation.
World Airways, Reston, VA
Manager, Inflight Training / Training Facility 3/1/1997 –4/1/1999
• Managed flight attendant training department in all aspects of safety, security, training, in-flight
service, recurrent training for World Airways and numerous international airlines during wet lease
operations.
• Authored and instructed initial flight attendant training and recurrent training.
• Implemented in-flight service mandates for training, quality of service and service expectations
for flight attendant training department.
• Authored, developed and implemented flight attendant training manual, bulletins and revisions.
• Developed, built and designed Pilot and Flight Attendant Training facility in northern Virginia.
• Authored, developed and implemented training modules for training programs internationally;
Malaysia, Israel, United Kingdom, Indonesia, South Africa, Brazil, Ireland for numerous airline
wet leasing programs.
• Instructed department of estimated 1200 flight attendants at numerous airlines in addition to staff
at World Airways; including, Malaysia Air, Garuda International Air, Monarch, El Al, CityBird,
Aer Lingus, PAL, and VASP.
• Managed staff of ten instructors nationally and ten instructors internationally based in Australia,
Philippines and Malaysia.
Sun Jet International, St. Petersburg, FL
Director, Inflight Services / Director Safety and Security 5/1/1994 –2/27/1997
• Managed flight attendant department in all aspects of safety, security, training, in-flight service,
recurrent training.
• Authored and instructed initial flight attendant training, recurrent training, safety and security
training modules for flight attendants and pilots.
• Implemented in-flight service mandates, quality of service and service expectations for flight
attendant department.
• Authored, developed and implemented flight attendant manual, bulletins and revisions.
• Authored and developed Safety and Security manual, bulletins and revisions. Managed Safety
and Security staff.
• Instructed flight attendants and pilots in hazardous materials recognition.
• Authored bulletins and revisions regarding transporting of Oxygen Generators onboard
commercial aircraft and all updates issued from the FAA post 1996.
• Authored and instructed emergency procedures for handling hazardous materials for inadvertent
acceptance and leakage or spills, ie. Wheelchair liquid battery spillage.
• Assisted in startup operations for this new airline. Introduction of new aircraft, manuals being
FAA approved, security procedures approved, ground handling, fuel set up and acquiring gate
• Managed airline scheduling, flight attendant and station manager-training departments.
• Expertly trained on MD-80 aircraft.
3. UltrAir, Queens, NY and Houston, TX Airline of the Americas, Fort Lauderdale, FL
Manager, Inflight and Training Departments 3/1/1993 – 4/30/1994
• Managed flight attendant department in all aspects of safety, security, catering, training, in-flight
service, recurrent training.
• Authored and instructed initial flight attendant training, recurrent training, safety and security
training modules for flight attendants and pilots.
• Implemented in-flight service mandates, quality of service and service expectations for flight
attendant department.
• Authored, developed and implemented flight attendant safety manual, bulletins and revisions.
• Main point of contact for the Federal Aviation Administration (FAA) regarding the
implementation of all federal regulations pertaining to the inflight department.
• Started operations for this airline at three different locations: Houston Intercontinental, Smyrna,
Tennessee and JFK International. Responsibilities included acquiring office space at all three
locations, acquiring and negotiating ground handling services, acquiring gates, acquiring
approvals from the FAA, approving new aircraft for the certificate.
• Managed in-flight services for White House Press Charters during the George Bush Presidency
and Bill Clinton Presidency.
• Expertly trained on MD-80 and 727 aircraft.
Airline of the Americas, Fort Lauderdale, FL
Manager, Inflight and Training Departments, 6/1/1992 – 2/28/1993
• Managed flight attendant department in all aspects of training, in-flight service, recurrent training.
• Authored and instructed initial flight attendant training, recurrent training, safety and security
training modules for flight attendants.
• Implemented all federal aviation regulations regarding cabin crew.
• Responsible for emergency evacuation for aircraft certification.
• Supervised Initial Operating Experience for flight attendants.
• Implemented in-flight service mandates, quality of service and service expectations for flight
attendant department.
• Authored, developed and implemented flight attendant safety manual, bulletins and revisions.
• Expertly trained on Boeing 727 aircraft.
Pan American World Airways, Queens, NY
Purser / Flight Attendant / 5/5/1988 –12/4/1991
• Managed flight attendant teams on board international flights.
• Trained in emergency evacuation, emergency planning and commanding evacuation and safety
and security procedures, international and domestic.
• Responsibilities included accounting for aircraft stores, alcohol sales, in-flight theatre sales and
duty free sales. International reporting of all inbound alcohol reports.
• Recipient of Gulf War Desert Storm / Desert Shield civilian medal for voluntary service.
• Responsible for “money back guarantee” of excellent customer service in First Class.
• Responsible for excellent customer service for upwards of 400 customers per flight.
• Liaison between Pilots, Ground staff, catering, safety and security to coordinate arrival and
departure times and mitigate circumstances that would interfere with an excellent customer
traveling experience.
• Responsible for food quality and in-flight presentation equal to that of a 5 star restaurant.
• Expertly trained on Boeing 747, 737, 727, Airbus A300 and A310 aircraft.
Education
University of Pittsburgh, Bachelor of Arts, Pittsburgh, PA
NTSB, Accident Investigation Orientation for Aviation Professionals, Ashburn, VA
NTSB, Transportation Disaster Assistance – Family Assistance, Ashburn, VA
HJIA, Human Trafficking Awareness Forum, Atlanta, GA
FEMA, Large Scale Aviation Accident Response Exercise, Atlanta, GA
Department of Transportation, Cabin Safety Investigation Course 00379, Oklahoma City, OK
Assn. of Threat Assessment Professionals, Active Shooters: Behavioral Strategies, NY, NY
Cabin Safety Symposium, Southern California Safety Institute, Oklahoma City, OK
COSTHA, Safe and Compliant Transportation of Batteries by Ground and Air, San Diego, CA
4. ExpressJet Airlines, Dangerous Goods Shipping, Houston, TX
ExpressJet Airlines, Performance Development for Managers, Atlanta, GA
American Airlines, Deployable Care Team Training, Train the Trainer, Dallas, TX
Delta Airlines, Care Team Training, Atlanta, GA
United Airlines, Special Assistance Team Training, Dallas, TX
Pan American World Airways, Flight Attendant Training Academy, Miami, FL
ExpressJet Airlines, Flight Attendant Training, Cert. number 3744168, Atlanta, GA
Airline of the Americas, Flight Attendant Training, Miami, FL
UltrAir, Flight Attendant Training, Houston, TX
Sun Jet International, Flight Attendant Training, St. Petersburg, FL
World Airways, Flight Attendant Training, Dulles, VA
Environmental Management and Compliance, Georgia Tech University, Atlanta, GA
Storm Water Pollution Prevention Program, Phoenix Sky Harbor Airport, Phoenix, AZ
Blood borne Pathogen Training, Department of Transportation, Oklahoma City, OK
Customer Service Skill Training, American Airlines, Dallas, TX
Train the Trainer, The Training Clinic, Seal Beach, CA
Internal Evaluator Training, QMI, Mississauga, Ontario, Canada
Ground Security Coordinator Training, ATA, Indianapolis, IN
Loan Originator Training, United States
Loan Originator Training, California, Georgia, Alabama, Virginia
Associate Member International Society of Air Safety Investigators
Mentor, United States National Guard, Youth Challenge Program
Civilian Desert Shield and Desert Storm Medal Recipient, United States Air Force