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Things That Would Be Helpful to Know in My New Position as
 In-House Counsel of a Medical Professional Liability Insurer
                     Robert L. Wortelboer Jr., Esq.
            General Counsel, Vice President, & Secretary,
             First Professionals Insurance Company, Inc.
                 PIAA Corporate Counsel Workshop
                            Hotel Solamar
                         San Diego, California
                           November 4, 2010
                           10:45 a.m. – Noon
1. KNOW (AND DEVELOP) YOUR ROLE WITHIN YOUR COMPANY

  A. Look Beyond Your Formal Job Description

  B. Make A List of Key Duties And Develop Your Knowledge In Those Areas

  C. Are There Exclusions To Your Responsibilities?
           Example: Employment Matters, Coverage Issues,
           Reinsurance

  D. Don’t Be Afraid Take On New Responsibilities Where There Are Gaps
           Example: Handling Letters of Credit
2. INTERACTING WITH MANAGEMENT AND STAFF IN YOUR
   ROLE AS GENERAL COUNSEL

 A. Sit Down With Each Department Head
          i. Find out what each would like to see in the way of legal support
          ii. Identify immediate and long term issues
          iii. Identify pending issues already being worked on
          iv. Develop an overall plan to address issues raised in such meetings

 B. Establish Good Relationship With Your Predecessor In-House Counsel
C. Work As A Team NOT Independently
   i. Private Practice – May Have Operated Independently
       (Without Much Input Except For Your Client Contact)
   ii. In House Counsel – Must Work As A Team (Considering
       The Perspectives and Insight Of All Relevant Management
       and Staff)
Example: Make Sure IT Department Can Produce Data Required
Pursuant To A Proposed Reporting Requirement Related To A
New Business Relationship

D. Market Yourself And Your Role To The Rest Of The Company.

E. Attitude
3. WHAT WORK SHOULD I ASSUME AND WHAT SHOULD I SEND
   OUT?

 A. Common Sense Judgment
        i. Small Bridge (Small Knowledge Gap To Close)
        ii. Large Bridge (Large Knowledge/Experience Gap To Close)

        Large bridge Examples:
                   Antitrust Issues
                   Intellectual Property Issues
                   Bankruptcy Issues
                   Tax Issues
                   Litigation

 B. Can It Be Done Timely?

 C. Is It Non-Legal Work That Can Or Should Be Done By Someone Else In The
 Company?
4. WHERE CAN I TURN TO FIND OUTSIDE COUNSEL?

  A. Federation Of Regulatory Counsel

  www.forc.org

  The Federation of Regulatory Counsel is a nation-wide association of attorneys
  specialized in the arena of insurance regulatory law. In order to be considered
  for membership, an applicant must be a lawyer in good standing, with at least
  seven years of experience in insurance regulatory law, and must bill more than
  fifty percent of his or her time to insurance regulatory matters. Each member is
  recommended in writing by three insurance industry executives from unrelated
  companies who have attested to their skill and competency.

  B. Fellow In-House Counsel of PIAA Companies
5. HOW CAN I LEARN MORE ABOUT THE MPL INSURANCE
   INDUSTRY?

   A. PIAA Newsbriefs (Weekly Email)
      PIAA Physician Insurer Magazine
      www.piaa.us

   B. Crittenden’s Medical Insurance News Newsletter
      www.crittendenonline.com

   C. Medical Liability Monitor
      www.mlmonitor.com
D. Annual Med Mal Reports Produced By State Regulators
   Example: See State Insurance Regulator Web Sites
    (Florida)
   www.floir.com/pressreleases/viewmediarelease.aspx?id=3299
    (Missouri)
    http://insurance.mo.gov/reports/medmal/
   (Connecticut)
    http://www.ct.gov/cid/lib/cid/MedicalMalpractice2010Report.pdf
   (West Virginia)
    http://www.wvinsurance.gov/LinkClick.aspx?fileticket=KHt9sy2Fod4%
    3D&t%20abid=207&mid=798
   (Washington)
   http://www.insurance.wa.gov/legislative/reports/medmal2010.pdf

E. United States General Accounting Office (GAO Reports)
          Example: Medical Malpractice Insurance, Multiple Factors Have
          Contributed to Increased Premium Rates
          http://www.gao.gov/new.items/d03702.pdf
F. Review The Websites Of MPL Company’s

G. Learn About The Interesting And Creative Projects Of Other MPL
   Companies

Example: 3R Program (COPIC)
Programs Dedicated to Mental Health of Physician Involved in Suit
Mandatory Orientation for New Physicians

H. Learn Basics Of Insurance Related Tax And Accounting Issues
         i. GAPP vs Statutory Accounting
         ii. Tax Issues Relevant to Insurance Industry

Example: Deductibility of Reserves
How Premium Tax Is Collected
Application of Municipal Tax
6. HOW CAN I LEARN MORE ABOUT MY OWN COMPANY?

      A. Review Key Documents
               i.      Articles of Incorporation and any amendments
               ii.     Bylaws
               iii.    Audit Committee Charter (Other Committees)
               iv.     Description of Risk Factors Affecting Business
                       (MD&A)
               v.      Key Employment Contracts
               vi.     Press Releases for last three to five years
               vii.    Litigation Report
               viii.   Code of Ethics and Conflicts of Interest Policies
               ix.     Key Reinsurance Agreements
               x.      Model Insurance Agency Agreement
               xi.     Endorsement and Sponsorship Agreements
               xii.    Managing General Agency Agreements
               xiii.   Confidentiality and Non-Compete Agreements
               xiv.    Related Party Transactions
                                  -Management Agreements
                                  -Tax Allocation Agreements
                                  -Intercompany Pooling Agreements
                                  -Cost Sharing Agreements
B. Review Your Company’s Web Site

C. Where Does Your Company Derive Its Revenue?
                 Example
                    Solo Doctors
                    Large Physician Group Practices
                    Facilities
                    Excess and Surplus Lines
                    Non-Standard Physicians
                    Fronting Arrangements
                    Insurance Management Fees
                    What States or States Make Up 80% of Your Premium

D. Direct Writer vs. Writing Business Through Agents
                     Example
                        Can be Both or One or the Other Depending Upon the State

E. Talk to Your President to Get an Understanding of Your Company’s Goals
   as well as the Key Issues Facing the Company
                    Example
                         Viability of Tort Reform in a key Revenue State
                         Competitive Forces
                         Regulatory Environment
7. SOME HELPFUL WEBSITES (Develop Your List of Favorites)

        A. Summary of Medical Malpractice Laws In United States and Territories
           http://www.mcandl.com/introduction.html

        B. Brokers & Reinsurance Markets Association
           www.brma.org
           (Reinsurance Agreement Provisions Accepted within Insurance Industry)
           (White Papers – Example: 9 Month Rule)

        C. American Tort Reform Association
           www.atra.org
           (Wealth of Information Regarding Past and Future Tort Reform)
           (Judicial Hellhole Report)

        D. Federal and State Government Information
           www.gov.com

        E. The Health Insurance Portability and Accountability Act of (HIPAA)
           www.hhs.gov/ocr/privacy/index.html

        F. Link to All State Insurance Departments
           http://www.naic.org/state_web_map.htm
H. Overview of All Patient Compensation Funds
   http://www.markelshand.com/Brokers/Industry/Documents/Patient_
   Compensation_FundsProcedures.doc

I. National Practitioner Data Bank
   www.npdb-hipdb.com

J. Glossary of Reinsurance Terms
   www.findalink.net/reinsurance/def-a.php

K. State Web Pages Dedicated to Form and Rate Filings
   www.floir.com/edms (Florida)

L. State Web Pages Dedicated to Corporate Records
   www.sunbiz.org (Florida)

M. Phone Numbers and Addresses
  www.zabasearch.com

N. American Corporate Counsel Association
   www.acca.com
8. THE BENEFITS OF MODEL CONTRACTS

      A. Do Not Reinvent The Wheel

      B. Develop Model Agreements Of Your Own
               Example
                 Agency Agreements
                 Endorsement Agreements
                 Confidentiality Agreements
                 Model Managing General Agent Agreements
                 Model Reinsurance Agreements

      C. Develop A Database Of Model Contract Provisions
               Example
                  Non-Compete Clauses
                  Ownership of Business
                  Arbitration Causes
                  Confidentiality Obligations
                  Indemnification Requirements
Model Letter of Credit
                                              [Letter Head of Issuing Financial Institution]
                                                                                                 DATE:_______

CLEAN, IRREVOCABLE & UNCONDITIONAL
LETTER OF CREDIT No. _________________________

Beneficiary:    Your Insurance Company Name Here
Letter of Credit Amount:

Dear Sir or Madam,

We hereby establish this clean, irrevocable and unconditional Letter of Credit in favor of Your Insurance Company Name Here, as
Beneficiary, for drawings up to U.S. $_______________, effective immediately. This Letter of Credit is issued, presentable and
payable at our office at ____________________________, and expires with our close of business on ____________, 20____. Except
when the amount of this Letter of Credit is increased, this Credit cannot be modified or revoked without your consent.

The term “Beneficiary” includes any successor by operation of law of the named Beneficiary, including, without limitation, any
liquidator, rehabilitator, receiver or conservator. Drawings by any liquidator, rehabilitator, receiver or conservator shall be for the
benefit of all of the Beneficiary’s policyholders.

We hereby undertake to promptly honor your sight draft(s) drawn on us, indicating our Credit number ___________, for all or any
part of this Credit upon presentation of your draft drawn on us at our office specified in paragraph one, on or before the expiration
date hereof, or any automatically extended expiry date.

Except as expressly stated herein, this undertaking is not subject to any agreement, requirement or qualification. The obligation of
_______________________(issuing financial institution) under this Credit is the individual obligation of ___________________
(issuing financial institution) and is in no way contingent upon reimbursement with respect thereto, or upon our ability to perfect
any lien, security interest or any reimbursement.

This Letter of Credit is deemed to be automatically extended without amendment for one year from the expiration date or any future
expiration date, unless (60) sixty days prior to such expiration date, we notify you by registered mail that this Letter of Credit will
not be renewed for any such additional period.

This Letter of Credit is subject to and governed by the Laws of the State of Florida and the 1993 Revision of the Uniform Customs and
Practice for Documentary Credits of the International Chamber of Commerce (Publication 500) and, in the event of any conflict, the Laws of
the State of Florida will control. It this Credit expires during an interruption of business as described in Article 17 of said Publication
500, ______________ (issuing financial institution) hereby specifically agrees to effect payment if this Credit is drawn against within
thirty days after the resumption of our business.
9. GIVING EMPLOYEES LEGAL ADVICE ABOUT PERSONAL
   PROBLEMS

   A. Academic Articles Say Don’t Do It, Even On Behalf Of Friends
   B. Want to Be Helpful – But Your Not An Expert in Family Law, Real Estate
      Criminal
      Law etc.
   C. May Not Be Covered By Legal Malpractice Insurance Carrier
   D. May Not Be Covered By Indemnification Provisions Of Your Company Bylaws
   E. Express Genuinely Want To Help – But May Be In Best Interest To Simply
      Help Them Find Counsel
   F. Keep List Of Lawyers
                 i.       Wills
                 ii.      Real Estate
                 iii.     Family Law (Especially Divorce)
                 iv.      Criminal Matters
                 v.       Traffic Violations
                 vi.      Drunk Driving
   G. Make Clear You Are Companies Lawyer – Not Their Lawyer (e.g. Departing
      Employee Wants To Know About Contractual Duties Under Employment
      Agreement)
10. Communicating Legal Advice

  A. Short, Plain Spoken, and to the Point

  B. Identify the Issue, Answer the Question, Give Supporting Details

  C. Don’t Tell Them What They Want to Hear (Remain Objective)

  D. Distinguish Between Business Decisions and Legal Decisions
11. ADVICE FOR BOARD MEETINGS

A. Put Together Contact List Of Board of Directors
    i. Identify Communication Preferences of Individual Board Members
    ii. Develop a Process to Effectively Communicate with the Board

B. Establish A Simple Meeting Routine That Works (And Stick To It)
    i. Keep the Same General Format for Preparing for the Meeting
    ii. Keep the Same General Format for the Meetings
    iii. Pre-Draft Board Minutes So You Can Concentrate on the
         Meeting and then Finish them Immediately Thereafter
    iv. Look Over the Minutes for Routine Items and Be Sure To
         Include Such Matters in Future Meetings
                      Example: Approval of Independent Auditor Each March
    v. Keep Tracking of Prior Open Actions Items
C. Prepare, Prepare, Prepare

D. Not The Time To Bring Up New Issues

E. Maintain The Corporate Seal And Books

F. Develop Committee Charters (Define The Purpose And Scope of The Committee)

G. Common Resolutions or Board Unanimous Written Consents
                i. Approval of Bank Signatories
                ii. Approval of Investment Transactions
                iii. Approval of Directors and Officers
                iv. Approval of Actuarial Services
                v. Approval of Independent Auditor
                vi. Approval of Dividends
                vii. Approval of Contracts Above Certain Monetary
                      Threshold
                viii. Approval of Changes to Corporate Documents
                           -Articles and Bylaws
                           -Committee Charters
12. DEVELOP A FILING SYSTEM

      A.   Filing System Should be Logical, Organized, Updated and
           Understandable by Anyone Accessing the System

      B.   Legal Issues Will Reoccur – Archive Should Enable You to
           Quickly Revisit Old Work Product for Guidance
13. MANAGING LITIGATION

      A. Make Reasonable Estimate Of Costs And Risk Of Litigation Up
         Front

      B. Agree In Advance About Cost, Fees And Payments With
         Litigation Counsel

      C. Do You Need To Invoke A Litigation Hold?

      D. Make Sure You Are The Designated Person To Receive Legal Papers
         With All State Regulators And With The Secretary of State

      E. You Can Sue Anyone for Anything at Any Time – Winning Is
         another Matter, But, Just Because Your Right Doesn’t Mean You Will
         Win

      F. Develop Process For Handling Subpoenas
14. COORDINATE THE KNOWLEDGE AND EXPERIENCE OF
OUTSIDE COUNSEL

      A. Annual Med Mal Defense Counsel Meeting

      B. Annual Administrative Defense Counsel Meeting
15. INTELLECTUAL PROPERTY

      A. Hire And Consult With An Experienced Intellectual Property Law
        Firm

      B. Make Sure Your Company Name(s), Servicemarks and
         Slogans Are Protected

      C. Create Chart Showing Renewal Deadlines For Registration
         Renewals

      D. Before Using Any New Name in Business Perform An
         Intellectual property Search

      E. Domain Names

      F. Patents - Business Processes

      G. Copyrights
16. GENERAL LAWS (OUTSIDE THE INSURANCE CODE AND
REGULATIONS) THAT HAVE AN IMPACT ON INSURANCE
COMPANIES
      A. OFAC Office Of Foreign Asset Control Rules (Federal)
         www.treas.gov/offices/enforcement/ofac

      B. Violent Crime Control And Law Enforcement Act (Federal)

      It is a federal crime for “any individual who is engaged in the business of
      insurance whose activities affect interstate commerce and who willfully permits
      the participation”, of another individual to engage in the business of
      insurance or otherwise to participate in such business, if such an individual has been
      “convicted of any criminal felony involving dishonesty or a breach of trust”.

      C. Minimum Requirements For Medical Professional
         Liability Insurance (State by State)

      D. Three Strikes Law (Florida)

      E. Soldiers And Sailors Civil Relief Act
17. “DESK DRAWER RULES” AND HOW TO DEAL WITH
     THEM”

      A. What Is A “Desk Drawer Rule”?

      B. Steps For Dealing With Desk Drawer Rules

        i.     First Option - Try to Reason with the Regulator
        ii.    Second Option - Look For Compromises That Will Still
               Give You What You Need
        iii.   Third Option - Go Above The Person To Argue The
               Issue
        iv.    Fourth Option - Take Legal Action (Rare)
18. USE THE NAIC AS A RESOURCE

      A. Role Of The NAIC
B. UCAA State Charts (www.naic.org/industry_ucaa.htm)

        i.       Addresses for Submission of Application
        ii.      Amended Articles-Bylaws
        iii.     Change in Control of Foreign (Non-Domestic) Insurers
        iv.      Communication Between Applicant and Agency
        v.       Deleting Lines of Business
        vi.      Filing Fees – Corporate Amendments
        vii.     Filing Fees Matrix – Corporate Amendments
        viii.    Filing Fees – Primary or Expansion Application
        ix.      Fingerprints and Biographical Affidavit Requirements
        x.       Lines of Business Matrix
        xi.      Minimum Capital and Surplus
        xii.     Name Approval
        xiii.    Public Records Package
        xiv.     Redomestication
        xv.      Reports of Examination
        xvi.     Seasoning Requirements
        xvii.    Signature Requirements – Biographical Affidavits and
                 Uniform Consent to Service of Process
        xviii.   Statutory Deposits
        xix.     Statutory Membership
        xx.      Use of Fictitious Names
(UCAA) Uniform Certificate Of Authority Application Forms
        (www.naic.org/industry_ucaa.htm)
        i.     1P Primary Checklist
        ii.    1E Expansion Checklist
        iii.   1C Corporate Amendments Checklist
        iv.    2P Primary Application
        v.     2E Expansion Application
        vi.    2C Corporate Amendments Applications
        vii.   3 Lines of Insurance
        viii.  6 Certificate of Compliance
        ix.    7 Certificate of Deposit
        x.     8 Questionnaire (Primary and Expansion)
        xi.    8C Questionnaire (Corporate Amendments)
        xii.   11 NAIC Biographical Affidavit
        xiii.  12 Uniform Consent to Service of Process (Expansion and
               Corporate Amendments Only)
        xiv.   13 ProForma Financial Statements(Property/Casualty
               Companies)
        xv.    14 Change of Address/ Contact Notification Form
        xvi.   15 Affidavit of Lost Certificate of Authority
        xvii.  16 Statement of Voluntary Dissolution
        xviii. 17 Statement of Withdrawal
D. Other Important Reference Information
   (www.naic.org/industry_ucaa.htm)
       i.      Training Guides
               Market Conduct Examiners Handbook
               Financial Analysis Handbook
               Company Licensing Best Practices Handbook
       ii.     Third Party Vendors for Background Reports
       iii.    FAQ – Various Topics
19. MANAGING YOUR LEGAL DEPARTMENT

      A. Go Paperless (Except For Original Signed Documents)
      B. Schedule Time For Projects
      C. Implement A Contract Review And Signature Policy (All Contracts
         Go Through the Legal Department)
      D. Train Managers To Return All Original Signed Contracts To The
         Legal Department for Archiving
      E. Lay Out A Daily, Weekly, Monthly Or Annual Plan - Communicate
         It To Your Staff - Instruct Them As To How To Meet the Goals
      F. Don’t Just Be A Problem Identifier – Be A Problem Solver
      G. Budgets
20. TIPS FOR DRAFTING POLICY FORMS

               A. Develop a Policy Numbering System that is Logical
                  Example: FPIC MPL-100 - FL (10/10) and FPIC MPL-106-FL (10/10)

               B. Use The NAIC Product Requirements Locator
                  https://eapps.naic.org/prl/do/search/home
          Property and Casualty Search Results

                       Product Requirements Search Results
                                  Date: 10/08/2010

Product Name        Requirement      Jurisdictio   Requireme       Referenc     Form      Rate, Rule
                     Category        n                 nt             e       Indicator   Indicator
                                                     Item          Citation
  Medical       Applications         Arizona       Fraud Must      ARS §         Y           N
 Malpractice                                       Be Material
                                                   Statements in   20-463
(Commercial)                                                       (A)
                                                   the
                                                   Application
                                                   that would
                                                   Preclude
                                                   Recovery for
                                                   Fraudulent
                                                   Activity Must
                                                   Restrict
Product Name        Requirement   Jurisdictio     Requirement   Reference   Form    Rate,
                         Category     n                  Item        Citation   Indic   Rule
                                                                                 ator   Indicator
                                                    STATEMENTS AS
                                                    REPRESENTATIO
Medical Malpractice                                                 ARS 20-
                      Applications    Arizona       NS, NOT                      Y          N
(Commercial)                                                          1109
                                                    WARRANTIES
                                                    (04/28/2010)
                                                                    ARS 20-
                                                    REFERENCED IN
Medical Malpractice                                                  398(A)
                      Applications    Arizona       POLICY                       Y          N
(Commercial)                                                        ARS 20-
                                                    (04/28/2010)
                                                                      1102
                                                    INVALIDATION
Medical Malpractice                                                 ARS § 20-
                      Countersignature Arizona      OF THE POLICY                Y          N
(Commercial)                                                         229(C)
                                                    (04/29/2010)
21. MAKE A REPORTING REQUIREMENTS CHECKLIST
        (Exclusive from Financial Reporting)

      A. Form “B” Filings
         (Review Your Applicable Holding Company Registration
          Statute)
                i.        Changes in Corporate or Capital Structure
                ii.       Changes in Directors or Officers
                iii.      Changes in Ownership of More than 10%
                iv.       Payment of Dividends
                v.        Related Party Transactions
                vi.       Certain Defined Business Transactions
                vii.      Certain Defined Legal Actions

      B. Withdrawal From A Line or State
               i.      How is it Triggered and What is Generally
                       Required?
                ii.    Formal Plan vs Minor or No Requirements
C. Unclaimed Property (Escheat Laws)

D. Annual Med Mal Filing

E. Other

           i.      Changes to Articles and Bylaws
           ii.     Medical Professional Liability Closed
                   Claims
           iii.    Reporting to Board of Medicine
           iv.     NPDB Reporting
           v.      Material Transactions
           vi.     Individually Rated Risks (A-Rating)
           vii.    Lobbyists Disclosure Regulation
           viii.   OFAC Compliance
           ix.     Computer Security Breaches
           x.      Medicare Beneficiary Reporting to CMS
22. ROUTINE ELECTRONIC DOCUMENTS THAT PROVE TO BE
    USEFUL

  A. Write a History of Your Company

       FPIC was formed and incorporated on October 10, 1985 by the conversion
       of Florida Physicians Insurance Reciprocal (FPIR) into a stock company.
       FPIR was organized in 1976 as a Florida insurance reciprocal through the
       conversion of the FMA-PLI Trust, which was formed in 1975 to provide
       professional liability insurance to members of the Florida Medical
       Association (FMA). Because of financial difficulties, FPIR was placed in
       receivership in 1984. The receivership was terminated on January 3, 1985.
       FPIR was recapitalized by policyholders and merged into FPIC, a
       policyholder owned stock company on January 1, 1986. FPIC and FPIR
       were managed by Physicians Management Company (PMC) from October
       1984 to May 1988. On May 1, 1988, the contract with PMC was canceled
       and the PMC employees were hired by FPIC. A reorganization was
       approved by the shareholders on June 11, 1996, and a holding company
       was formed under the name FPIC Insurance Group, Inc. (FIG). On May 8,
       2001, FPIC's name (Florida Physicians Insurance Company, Inc.) was
       changed to First Professionals Insurance Company, Inc.
B. Other Electronic Documents to Have At Your Fingertips

        i.      Signatures of Your President and Yourself
        ii.     Current Bios On All Directors and Officers
        iii.    Company Related Servicemarks & Logos
        iv.     Updated Corporate Chart
        v.      Master List of All Your Passwords and User Names
        vi.     File For All Travel Related Information
        vii.    Contact Info for Insurance Industry Professionals
        viii.   Insurance Policies Covering Your Own Company
        ix.     Disaster Recovery Plan
23. LICENSURE IS DEFINED DIFFERENTLY FROM STATE TO STATE

                     A. States Vary In How They Define Licensure (See UCAA (NAIC) Form 3)

                     B. Broad Definitions Have Unintended Consequences
                       i. Roped into Paying Things You Never Expected
                                Example – (AIPSO) Auto Insurance Plan Service Office Annual Fee
                      ii. Licensed to Do Things You Never Intended to Write


Alabama                                                      Authorized to Transact   Currently Transacting   Applying
                                                                                                                for
Life (Sec. 27-5-2)

Disability (Sec. 27-5-4)

Property (Sec. 27-5-5)                                                 X

Miscellaneous Casualty (Sec. 27-5-6, 27-5-7, 27-5-8, 27-5-             X
9)
Title (Sec. 27-5-10)
Florida                                  Authorized to Transact   Currently Transacting   Applying
                                                                                            for

Property & Casualty Insurers

 0010 Fire
 0020 Allied Lines
 0030 Farmowners Multi Peril

 0040 Homeowners Multi Peril

 0050 Commercial Multi Peril

 0080 Ocean Marine
 0090 Inland Marine
 0100 Financial Guaranty
* 0106 Auto Warranties
 0110 Medical Malpractice                          X                       X
 0120 Earthquake
 0160 Workers' Compensation
 0170 Other Liability                              X                       X
* 0173 Prepaid Legal
 0192 Private Passenger Auto Liability
 0194 Commercial Auto Liability
0211 Private Passenger Auto Physical
Damage
 0212 Commercial Auto Physical Damage

 0220 Aircraft

 0230 Fidelity

 0240 Surety

* 0245 Bail Bonds

 0250 Glass

 0260 Burglary and Theft

 0270 Boiler and Machinery

 0280 Credit

* 0285 Title (Title Companies Only)

* 0290 Livestock

 0300 Industrial Fire

* 0310 Mortgage Guaranty

 0441 Credit Disability

* 0450 Accident and Health
* 0520 Industrial Extended Coverage

* 0540 Mobile Home Multi Peril

* 0550 Mobile Home Physical Damage

* 0570 Crop Hail

* 0607 Home Warranties

* 0608 Service Warranties

* 0610 Other Warranty

* 0620 Miscellaneous Casualty

Property & Casualty Insurers (Reinsurance Only)

 R010         Fire

 R020         Allied Lines

 R030         Farmowners Multi Peril

 R040         Homeowners Multi Peril

 R050         Commercial Multi Peril

 R080         Ocean Marine

 R090         Inland Marine
R100    Financial Guaranty

* R106   Auto Warranties

 R110    Medical Malpractice

 R120    Earthquake

 R160    Workers' Compensation

 R170    Other Liability

* R173   Prepaid Legal

 R192    Private Passenger Auto Liability

 R194    Commercial Auto Liability

 R211    Private Passenger Auto Physical
Damage
 R212    Commercial Auto Physical
Damage
 R220    Aircraft

 R230    Fidelity

 R240    Surety

* R245   Bail Bonds
R250    Glass

 R260    Burglary and Theft

 R270    Boiler and Machinery

 R280    Credit

* R285   Title (Title Companies Only)

* R290   Livestock

 R300    Industrial Fire

* R310   Mortgage Guaranty

 R441    Credit Disability

* R450   Accident and Health

* R520   Industrial Extended Coverage

* R540   Mobile Home Multi Peril

* R550   Home Physical Damage

* R570   Crop Hail

* R607   Home Warranties

* R608   Service Warranties
* R610           Other Warranty

* R620           Miscellaneous Casualty

Life, Accident and Health Insurers

0400 Ordinary Life

         Endowment

         Term Life

         Industrial Life

         Individual Annuities

         Universal Life

0405 Individual Variable Annuities

         Group Variable Annuities

0410 Group Life and Annuities

0420 Variable Life

0425 Fraternal Life

0430 Fraternal Health

0440 Credit Life
0441 Credit Disability

0450 Accident and Health

R400 Reinsurance - Ordinary Life and Annuity

R405 Reinsurance - Individual/Group Variable
Annuities
R410 Reinsurance - Group Life and Annuity

R420 Reinsurance - Variable Life

R440 Reinsurance - Credit Life

R441 Reinsurance - Credit Disability

R450 Reinsurance - Accident and Health
24. CONTRACTS AND TRANSACTIONS THAT REQUIRE
    REGULATORY COUNSEL

      A. Related Party Agreements
                i.       Management Agreements
                ii.      Reinsurance Agreements
                iii.     Cost Sharing Agreements

      B. Managing General Agency Agreements

      C. Custodial Agreements
         Will Need Approval or Will Be Review at Time of Financial
         Exam

      D. Acquisition of 5% or 10% of Controlling Stock of Insurer
               i.        Form A - (Disclaimer of Control May Avoid
                         Filing)
               ii.       Material Transactions Involving Exchange of
                         Assets
25. PREMIUM RATES

      A. File and Use vs. Use and File

      B. Cannot Deviate From Your Approved Rates/Underwriting Guidelines
               Exception - Individually Rated or “A” Rated Accounts
               Exception - Consent to Rate or Excess Rated Accounts
                         -Each Generally Have Filing and Limitation Requirements
                         -Some States Don’t Allow these Exceptions
26. PUBLIC RECORDS REQUESTS

      A. Generally Can Be Done Via E-mail
               i. Centralized Process (Florida)
               ii. Decentralized Process (Texas)

      B. Protection of Proprietary Information (Trade Secrets)
                 i. Laws May Require You to Label Info Propriety and Confidential
                 ii. Label Triggers Notice to Filer if Requested Via Public Records Request
                 iii. Filer Then Seeks Protection From the Courts

      C. Is A Public Records Requests Necessary?
                Example: Access to Filed Forms and Rates www.floir.com/edms
                (Florida)
27. PAYMENT OF DIVIDENDS

      A. Seek and Document the Approval of Your Board
         (Approval May be Contingent Upon Regulator Approval)

      B. Dividends Paid Without Approval (Ordinary Dividend)
               i. Qualitative Analysis – e.g.10% or less of Surplus
               ii. May Require Notice (even though approval is not necessary)
               iii. May Require Notice and/or Approval from Third Parties (Lenders)

      C. Dividends Paid With Approval (Extraordinary Dividend)
               i. Based Upon Subjective Analysis
               ii. May Require Notice and/or Approval from Third Parties (Lenders)
28. CONSUMER COMPLAINTS

      A. List Your Name With All Government Agencies As The Contact
         Person to Receive Consumer Complaints

      B. Timely Respond to All Complaints and Keep a Permanent
         Record

      C. Develop A Complaint Log by Year For Regulator Review
29. CONTRACT DRAFTING AND NEGOTIATION TIPS

      A. The Less Pages the Better (from Management’s Perspective)

      B. Always be Courteous In Contract Negotiations

      C. Look for Win-Win and Work Toward Clarity of Intent

      D. Use Charts and Table Instead of Long Narrative Language

      E. Don’t Over-Lawyer it

      F. Avoid Rewriting Language without Substantive Changes

      G. Pick and Choose Your Battles

      H. Always have the Support of Boss Before Taking A Position

      I. Identify Objectives (Make Sure You Clearly Achieve These
         Goals)
J. Identify Deal Breakers and Make Known Up Front

K. How Long Should A Contract be? Answer: Long Enough

L. Anticipate Problems and Build in Ability to Ward Off Such
   Harm

M. Include Ability to Terminate in Addition to Remedies
    Example: Temporary Injunction, Liquidated Damages

N. Rights that Survive Termination of Contract

O. Avoid Ambiguities by Spelling Out Intent of the Parties
30. FINAL THOUGHTS

      A. Use The Unofficial PIAA Corporate Counsel Section
         Email Hotline

      B. Be Friendly To Your Assigned Regulatory Analyst

      C. If The Plaintiff’s Bar Hates It, You Will Love It!

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Things That Would Be Helpful To Know In My New Position As In-House Counsel Of A Medical Liability Insurer - By Robert Wortelboer

  • 1. Things That Would Be Helpful to Know in My New Position as In-House Counsel of a Medical Professional Liability Insurer Robert L. Wortelboer Jr., Esq. General Counsel, Vice President, & Secretary, First Professionals Insurance Company, Inc. PIAA Corporate Counsel Workshop Hotel Solamar San Diego, California November 4, 2010 10:45 a.m. – Noon
  • 2. 1. KNOW (AND DEVELOP) YOUR ROLE WITHIN YOUR COMPANY A. Look Beyond Your Formal Job Description B. Make A List of Key Duties And Develop Your Knowledge In Those Areas C. Are There Exclusions To Your Responsibilities? Example: Employment Matters, Coverage Issues, Reinsurance D. Don’t Be Afraid Take On New Responsibilities Where There Are Gaps Example: Handling Letters of Credit
  • 3. 2. INTERACTING WITH MANAGEMENT AND STAFF IN YOUR ROLE AS GENERAL COUNSEL A. Sit Down With Each Department Head i. Find out what each would like to see in the way of legal support ii. Identify immediate and long term issues iii. Identify pending issues already being worked on iv. Develop an overall plan to address issues raised in such meetings B. Establish Good Relationship With Your Predecessor In-House Counsel
  • 4. C. Work As A Team NOT Independently i. Private Practice – May Have Operated Independently (Without Much Input Except For Your Client Contact) ii. In House Counsel – Must Work As A Team (Considering The Perspectives and Insight Of All Relevant Management and Staff) Example: Make Sure IT Department Can Produce Data Required Pursuant To A Proposed Reporting Requirement Related To A New Business Relationship D. Market Yourself And Your Role To The Rest Of The Company. E. Attitude
  • 5. 3. WHAT WORK SHOULD I ASSUME AND WHAT SHOULD I SEND OUT? A. Common Sense Judgment i. Small Bridge (Small Knowledge Gap To Close) ii. Large Bridge (Large Knowledge/Experience Gap To Close) Large bridge Examples: Antitrust Issues Intellectual Property Issues Bankruptcy Issues Tax Issues Litigation B. Can It Be Done Timely? C. Is It Non-Legal Work That Can Or Should Be Done By Someone Else In The Company?
  • 6. 4. WHERE CAN I TURN TO FIND OUTSIDE COUNSEL? A. Federation Of Regulatory Counsel www.forc.org The Federation of Regulatory Counsel is a nation-wide association of attorneys specialized in the arena of insurance regulatory law. In order to be considered for membership, an applicant must be a lawyer in good standing, with at least seven years of experience in insurance regulatory law, and must bill more than fifty percent of his or her time to insurance regulatory matters. Each member is recommended in writing by three insurance industry executives from unrelated companies who have attested to their skill and competency. B. Fellow In-House Counsel of PIAA Companies
  • 7. 5. HOW CAN I LEARN MORE ABOUT THE MPL INSURANCE INDUSTRY? A. PIAA Newsbriefs (Weekly Email) PIAA Physician Insurer Magazine www.piaa.us B. Crittenden’s Medical Insurance News Newsletter www.crittendenonline.com C. Medical Liability Monitor www.mlmonitor.com
  • 8. D. Annual Med Mal Reports Produced By State Regulators Example: See State Insurance Regulator Web Sites (Florida) www.floir.com/pressreleases/viewmediarelease.aspx?id=3299 (Missouri) http://insurance.mo.gov/reports/medmal/ (Connecticut) http://www.ct.gov/cid/lib/cid/MedicalMalpractice2010Report.pdf (West Virginia) http://www.wvinsurance.gov/LinkClick.aspx?fileticket=KHt9sy2Fod4% 3D&t%20abid=207&mid=798 (Washington) http://www.insurance.wa.gov/legislative/reports/medmal2010.pdf E. United States General Accounting Office (GAO Reports) Example: Medical Malpractice Insurance, Multiple Factors Have Contributed to Increased Premium Rates http://www.gao.gov/new.items/d03702.pdf
  • 9. F. Review The Websites Of MPL Company’s G. Learn About The Interesting And Creative Projects Of Other MPL Companies Example: 3R Program (COPIC) Programs Dedicated to Mental Health of Physician Involved in Suit Mandatory Orientation for New Physicians H. Learn Basics Of Insurance Related Tax And Accounting Issues i. GAPP vs Statutory Accounting ii. Tax Issues Relevant to Insurance Industry Example: Deductibility of Reserves How Premium Tax Is Collected Application of Municipal Tax
  • 10. 6. HOW CAN I LEARN MORE ABOUT MY OWN COMPANY? A. Review Key Documents i. Articles of Incorporation and any amendments ii. Bylaws iii. Audit Committee Charter (Other Committees) iv. Description of Risk Factors Affecting Business (MD&A) v. Key Employment Contracts vi. Press Releases for last three to five years vii. Litigation Report viii. Code of Ethics and Conflicts of Interest Policies ix. Key Reinsurance Agreements x. Model Insurance Agency Agreement xi. Endorsement and Sponsorship Agreements xii. Managing General Agency Agreements xiii. Confidentiality and Non-Compete Agreements xiv. Related Party Transactions -Management Agreements -Tax Allocation Agreements -Intercompany Pooling Agreements -Cost Sharing Agreements
  • 11. B. Review Your Company’s Web Site C. Where Does Your Company Derive Its Revenue? Example Solo Doctors Large Physician Group Practices Facilities Excess and Surplus Lines Non-Standard Physicians Fronting Arrangements Insurance Management Fees What States or States Make Up 80% of Your Premium D. Direct Writer vs. Writing Business Through Agents Example Can be Both or One or the Other Depending Upon the State E. Talk to Your President to Get an Understanding of Your Company’s Goals as well as the Key Issues Facing the Company Example Viability of Tort Reform in a key Revenue State Competitive Forces Regulatory Environment
  • 12. 7. SOME HELPFUL WEBSITES (Develop Your List of Favorites) A. Summary of Medical Malpractice Laws In United States and Territories http://www.mcandl.com/introduction.html B. Brokers & Reinsurance Markets Association www.brma.org (Reinsurance Agreement Provisions Accepted within Insurance Industry) (White Papers – Example: 9 Month Rule) C. American Tort Reform Association www.atra.org (Wealth of Information Regarding Past and Future Tort Reform) (Judicial Hellhole Report) D. Federal and State Government Information www.gov.com E. The Health Insurance Portability and Accountability Act of (HIPAA) www.hhs.gov/ocr/privacy/index.html F. Link to All State Insurance Departments http://www.naic.org/state_web_map.htm
  • 13. H. Overview of All Patient Compensation Funds http://www.markelshand.com/Brokers/Industry/Documents/Patient_ Compensation_FundsProcedures.doc I. National Practitioner Data Bank www.npdb-hipdb.com J. Glossary of Reinsurance Terms www.findalink.net/reinsurance/def-a.php K. State Web Pages Dedicated to Form and Rate Filings www.floir.com/edms (Florida) L. State Web Pages Dedicated to Corporate Records www.sunbiz.org (Florida) M. Phone Numbers and Addresses www.zabasearch.com N. American Corporate Counsel Association www.acca.com
  • 14. 8. THE BENEFITS OF MODEL CONTRACTS A. Do Not Reinvent The Wheel B. Develop Model Agreements Of Your Own Example Agency Agreements Endorsement Agreements Confidentiality Agreements Model Managing General Agent Agreements Model Reinsurance Agreements C. Develop A Database Of Model Contract Provisions Example Non-Compete Clauses Ownership of Business Arbitration Causes Confidentiality Obligations Indemnification Requirements
  • 15. Model Letter of Credit [Letter Head of Issuing Financial Institution] DATE:_______ CLEAN, IRREVOCABLE & UNCONDITIONAL LETTER OF CREDIT No. _________________________ Beneficiary: Your Insurance Company Name Here Letter of Credit Amount: Dear Sir or Madam, We hereby establish this clean, irrevocable and unconditional Letter of Credit in favor of Your Insurance Company Name Here, as Beneficiary, for drawings up to U.S. $_______________, effective immediately. This Letter of Credit is issued, presentable and payable at our office at ____________________________, and expires with our close of business on ____________, 20____. Except when the amount of this Letter of Credit is increased, this Credit cannot be modified or revoked without your consent. The term “Beneficiary” includes any successor by operation of law of the named Beneficiary, including, without limitation, any liquidator, rehabilitator, receiver or conservator. Drawings by any liquidator, rehabilitator, receiver or conservator shall be for the benefit of all of the Beneficiary’s policyholders. We hereby undertake to promptly honor your sight draft(s) drawn on us, indicating our Credit number ___________, for all or any part of this Credit upon presentation of your draft drawn on us at our office specified in paragraph one, on or before the expiration date hereof, or any automatically extended expiry date. Except as expressly stated herein, this undertaking is not subject to any agreement, requirement or qualification. The obligation of _______________________(issuing financial institution) under this Credit is the individual obligation of ___________________ (issuing financial institution) and is in no way contingent upon reimbursement with respect thereto, or upon our ability to perfect any lien, security interest or any reimbursement. This Letter of Credit is deemed to be automatically extended without amendment for one year from the expiration date or any future expiration date, unless (60) sixty days prior to such expiration date, we notify you by registered mail that this Letter of Credit will not be renewed for any such additional period. This Letter of Credit is subject to and governed by the Laws of the State of Florida and the 1993 Revision of the Uniform Customs and Practice for Documentary Credits of the International Chamber of Commerce (Publication 500) and, in the event of any conflict, the Laws of the State of Florida will control. It this Credit expires during an interruption of business as described in Article 17 of said Publication 500, ______________ (issuing financial institution) hereby specifically agrees to effect payment if this Credit is drawn against within thirty days after the resumption of our business.
  • 16. 9. GIVING EMPLOYEES LEGAL ADVICE ABOUT PERSONAL PROBLEMS A. Academic Articles Say Don’t Do It, Even On Behalf Of Friends B. Want to Be Helpful – But Your Not An Expert in Family Law, Real Estate Criminal Law etc. C. May Not Be Covered By Legal Malpractice Insurance Carrier D. May Not Be Covered By Indemnification Provisions Of Your Company Bylaws E. Express Genuinely Want To Help – But May Be In Best Interest To Simply Help Them Find Counsel F. Keep List Of Lawyers i. Wills ii. Real Estate iii. Family Law (Especially Divorce) iv. Criminal Matters v. Traffic Violations vi. Drunk Driving G. Make Clear You Are Companies Lawyer – Not Their Lawyer (e.g. Departing Employee Wants To Know About Contractual Duties Under Employment Agreement)
  • 17. 10. Communicating Legal Advice A. Short, Plain Spoken, and to the Point B. Identify the Issue, Answer the Question, Give Supporting Details C. Don’t Tell Them What They Want to Hear (Remain Objective) D. Distinguish Between Business Decisions and Legal Decisions
  • 18. 11. ADVICE FOR BOARD MEETINGS A. Put Together Contact List Of Board of Directors i. Identify Communication Preferences of Individual Board Members ii. Develop a Process to Effectively Communicate with the Board B. Establish A Simple Meeting Routine That Works (And Stick To It) i. Keep the Same General Format for Preparing for the Meeting ii. Keep the Same General Format for the Meetings iii. Pre-Draft Board Minutes So You Can Concentrate on the Meeting and then Finish them Immediately Thereafter iv. Look Over the Minutes for Routine Items and Be Sure To Include Such Matters in Future Meetings Example: Approval of Independent Auditor Each March v. Keep Tracking of Prior Open Actions Items
  • 19. C. Prepare, Prepare, Prepare D. Not The Time To Bring Up New Issues E. Maintain The Corporate Seal And Books F. Develop Committee Charters (Define The Purpose And Scope of The Committee) G. Common Resolutions or Board Unanimous Written Consents i. Approval of Bank Signatories ii. Approval of Investment Transactions iii. Approval of Directors and Officers iv. Approval of Actuarial Services v. Approval of Independent Auditor vi. Approval of Dividends vii. Approval of Contracts Above Certain Monetary Threshold viii. Approval of Changes to Corporate Documents -Articles and Bylaws -Committee Charters
  • 20. 12. DEVELOP A FILING SYSTEM A. Filing System Should be Logical, Organized, Updated and Understandable by Anyone Accessing the System B. Legal Issues Will Reoccur – Archive Should Enable You to Quickly Revisit Old Work Product for Guidance
  • 21. 13. MANAGING LITIGATION A. Make Reasonable Estimate Of Costs And Risk Of Litigation Up Front B. Agree In Advance About Cost, Fees And Payments With Litigation Counsel C. Do You Need To Invoke A Litigation Hold? D. Make Sure You Are The Designated Person To Receive Legal Papers With All State Regulators And With The Secretary of State E. You Can Sue Anyone for Anything at Any Time – Winning Is another Matter, But, Just Because Your Right Doesn’t Mean You Will Win F. Develop Process For Handling Subpoenas
  • 22. 14. COORDINATE THE KNOWLEDGE AND EXPERIENCE OF OUTSIDE COUNSEL A. Annual Med Mal Defense Counsel Meeting B. Annual Administrative Defense Counsel Meeting
  • 23. 15. INTELLECTUAL PROPERTY A. Hire And Consult With An Experienced Intellectual Property Law Firm B. Make Sure Your Company Name(s), Servicemarks and Slogans Are Protected C. Create Chart Showing Renewal Deadlines For Registration Renewals D. Before Using Any New Name in Business Perform An Intellectual property Search E. Domain Names F. Patents - Business Processes G. Copyrights
  • 24. 16. GENERAL LAWS (OUTSIDE THE INSURANCE CODE AND REGULATIONS) THAT HAVE AN IMPACT ON INSURANCE COMPANIES A. OFAC Office Of Foreign Asset Control Rules (Federal) www.treas.gov/offices/enforcement/ofac B. Violent Crime Control And Law Enforcement Act (Federal) It is a federal crime for “any individual who is engaged in the business of insurance whose activities affect interstate commerce and who willfully permits the participation”, of another individual to engage in the business of insurance or otherwise to participate in such business, if such an individual has been “convicted of any criminal felony involving dishonesty or a breach of trust”. C. Minimum Requirements For Medical Professional Liability Insurance (State by State) D. Three Strikes Law (Florida) E. Soldiers And Sailors Civil Relief Act
  • 25. 17. “DESK DRAWER RULES” AND HOW TO DEAL WITH THEM” A. What Is A “Desk Drawer Rule”? B. Steps For Dealing With Desk Drawer Rules i. First Option - Try to Reason with the Regulator ii. Second Option - Look For Compromises That Will Still Give You What You Need iii. Third Option - Go Above The Person To Argue The Issue iv. Fourth Option - Take Legal Action (Rare)
  • 26. 18. USE THE NAIC AS A RESOURCE A. Role Of The NAIC
  • 27. B. UCAA State Charts (www.naic.org/industry_ucaa.htm) i. Addresses for Submission of Application ii. Amended Articles-Bylaws iii. Change in Control of Foreign (Non-Domestic) Insurers iv. Communication Between Applicant and Agency v. Deleting Lines of Business vi. Filing Fees – Corporate Amendments vii. Filing Fees Matrix – Corporate Amendments viii. Filing Fees – Primary or Expansion Application ix. Fingerprints and Biographical Affidavit Requirements x. Lines of Business Matrix xi. Minimum Capital and Surplus xii. Name Approval xiii. Public Records Package xiv. Redomestication xv. Reports of Examination xvi. Seasoning Requirements xvii. Signature Requirements – Biographical Affidavits and Uniform Consent to Service of Process xviii. Statutory Deposits xix. Statutory Membership xx. Use of Fictitious Names
  • 28. (UCAA) Uniform Certificate Of Authority Application Forms (www.naic.org/industry_ucaa.htm) i. 1P Primary Checklist ii. 1E Expansion Checklist iii. 1C Corporate Amendments Checklist iv. 2P Primary Application v. 2E Expansion Application vi. 2C Corporate Amendments Applications vii. 3 Lines of Insurance viii. 6 Certificate of Compliance ix. 7 Certificate of Deposit x. 8 Questionnaire (Primary and Expansion) xi. 8C Questionnaire (Corporate Amendments) xii. 11 NAIC Biographical Affidavit xiii. 12 Uniform Consent to Service of Process (Expansion and Corporate Amendments Only) xiv. 13 ProForma Financial Statements(Property/Casualty Companies) xv. 14 Change of Address/ Contact Notification Form xvi. 15 Affidavit of Lost Certificate of Authority xvii. 16 Statement of Voluntary Dissolution xviii. 17 Statement of Withdrawal
  • 29. D. Other Important Reference Information (www.naic.org/industry_ucaa.htm) i. Training Guides Market Conduct Examiners Handbook Financial Analysis Handbook Company Licensing Best Practices Handbook ii. Third Party Vendors for Background Reports iii. FAQ – Various Topics
  • 30. 19. MANAGING YOUR LEGAL DEPARTMENT A. Go Paperless (Except For Original Signed Documents) B. Schedule Time For Projects C. Implement A Contract Review And Signature Policy (All Contracts Go Through the Legal Department) D. Train Managers To Return All Original Signed Contracts To The Legal Department for Archiving E. Lay Out A Daily, Weekly, Monthly Or Annual Plan - Communicate It To Your Staff - Instruct Them As To How To Meet the Goals F. Don’t Just Be A Problem Identifier – Be A Problem Solver G. Budgets
  • 31. 20. TIPS FOR DRAFTING POLICY FORMS A. Develop a Policy Numbering System that is Logical Example: FPIC MPL-100 - FL (10/10) and FPIC MPL-106-FL (10/10) B. Use The NAIC Product Requirements Locator https://eapps.naic.org/prl/do/search/home Property and Casualty Search Results Product Requirements Search Results Date: 10/08/2010 Product Name Requirement Jurisdictio Requireme Referenc Form Rate, Rule Category n nt e Indicator Indicator Item Citation Medical Applications Arizona Fraud Must ARS § Y N Malpractice Be Material Statements in 20-463 (Commercial) (A) the Application that would Preclude Recovery for Fraudulent Activity Must Restrict
  • 32. Product Name Requirement Jurisdictio Requirement Reference Form Rate, Category n Item Citation Indic Rule ator Indicator STATEMENTS AS REPRESENTATIO Medical Malpractice ARS 20- Applications Arizona NS, NOT Y N (Commercial) 1109 WARRANTIES (04/28/2010) ARS 20- REFERENCED IN Medical Malpractice 398(A) Applications Arizona POLICY Y N (Commercial) ARS 20- (04/28/2010) 1102 INVALIDATION Medical Malpractice ARS § 20- Countersignature Arizona OF THE POLICY Y N (Commercial) 229(C) (04/29/2010)
  • 33. 21. MAKE A REPORTING REQUIREMENTS CHECKLIST (Exclusive from Financial Reporting) A. Form “B” Filings (Review Your Applicable Holding Company Registration Statute) i. Changes in Corporate or Capital Structure ii. Changes in Directors or Officers iii. Changes in Ownership of More than 10% iv. Payment of Dividends v. Related Party Transactions vi. Certain Defined Business Transactions vii. Certain Defined Legal Actions B. Withdrawal From A Line or State i. How is it Triggered and What is Generally Required? ii. Formal Plan vs Minor or No Requirements
  • 34. C. Unclaimed Property (Escheat Laws) D. Annual Med Mal Filing E. Other i. Changes to Articles and Bylaws ii. Medical Professional Liability Closed Claims iii. Reporting to Board of Medicine iv. NPDB Reporting v. Material Transactions vi. Individually Rated Risks (A-Rating) vii. Lobbyists Disclosure Regulation viii. OFAC Compliance ix. Computer Security Breaches x. Medicare Beneficiary Reporting to CMS
  • 35. 22. ROUTINE ELECTRONIC DOCUMENTS THAT PROVE TO BE USEFUL A. Write a History of Your Company FPIC was formed and incorporated on October 10, 1985 by the conversion of Florida Physicians Insurance Reciprocal (FPIR) into a stock company. FPIR was organized in 1976 as a Florida insurance reciprocal through the conversion of the FMA-PLI Trust, which was formed in 1975 to provide professional liability insurance to members of the Florida Medical Association (FMA). Because of financial difficulties, FPIR was placed in receivership in 1984. The receivership was terminated on January 3, 1985. FPIR was recapitalized by policyholders and merged into FPIC, a policyholder owned stock company on January 1, 1986. FPIC and FPIR were managed by Physicians Management Company (PMC) from October 1984 to May 1988. On May 1, 1988, the contract with PMC was canceled and the PMC employees were hired by FPIC. A reorganization was approved by the shareholders on June 11, 1996, and a holding company was formed under the name FPIC Insurance Group, Inc. (FIG). On May 8, 2001, FPIC's name (Florida Physicians Insurance Company, Inc.) was changed to First Professionals Insurance Company, Inc.
  • 36. B. Other Electronic Documents to Have At Your Fingertips i. Signatures of Your President and Yourself ii. Current Bios On All Directors and Officers iii. Company Related Servicemarks & Logos iv. Updated Corporate Chart v. Master List of All Your Passwords and User Names vi. File For All Travel Related Information vii. Contact Info for Insurance Industry Professionals viii. Insurance Policies Covering Your Own Company ix. Disaster Recovery Plan
  • 37. 23. LICENSURE IS DEFINED DIFFERENTLY FROM STATE TO STATE A. States Vary In How They Define Licensure (See UCAA (NAIC) Form 3) B. Broad Definitions Have Unintended Consequences i. Roped into Paying Things You Never Expected Example – (AIPSO) Auto Insurance Plan Service Office Annual Fee ii. Licensed to Do Things You Never Intended to Write Alabama Authorized to Transact Currently Transacting Applying for Life (Sec. 27-5-2) Disability (Sec. 27-5-4) Property (Sec. 27-5-5) X Miscellaneous Casualty (Sec. 27-5-6, 27-5-7, 27-5-8, 27-5- X 9) Title (Sec. 27-5-10)
  • 38. Florida Authorized to Transact Currently Transacting Applying for Property & Casualty Insurers 0010 Fire 0020 Allied Lines 0030 Farmowners Multi Peril 0040 Homeowners Multi Peril 0050 Commercial Multi Peril 0080 Ocean Marine 0090 Inland Marine 0100 Financial Guaranty * 0106 Auto Warranties 0110 Medical Malpractice X X 0120 Earthquake 0160 Workers' Compensation 0170 Other Liability X X * 0173 Prepaid Legal 0192 Private Passenger Auto Liability 0194 Commercial Auto Liability
  • 39. 0211 Private Passenger Auto Physical Damage 0212 Commercial Auto Physical Damage 0220 Aircraft 0230 Fidelity 0240 Surety * 0245 Bail Bonds 0250 Glass 0260 Burglary and Theft 0270 Boiler and Machinery 0280 Credit * 0285 Title (Title Companies Only) * 0290 Livestock 0300 Industrial Fire * 0310 Mortgage Guaranty 0441 Credit Disability * 0450 Accident and Health
  • 40. * 0520 Industrial Extended Coverage * 0540 Mobile Home Multi Peril * 0550 Mobile Home Physical Damage * 0570 Crop Hail * 0607 Home Warranties * 0608 Service Warranties * 0610 Other Warranty * 0620 Miscellaneous Casualty Property & Casualty Insurers (Reinsurance Only) R010 Fire R020 Allied Lines R030 Farmowners Multi Peril R040 Homeowners Multi Peril R050 Commercial Multi Peril R080 Ocean Marine R090 Inland Marine
  • 41. R100 Financial Guaranty * R106 Auto Warranties R110 Medical Malpractice R120 Earthquake R160 Workers' Compensation R170 Other Liability * R173 Prepaid Legal R192 Private Passenger Auto Liability R194 Commercial Auto Liability R211 Private Passenger Auto Physical Damage R212 Commercial Auto Physical Damage R220 Aircraft R230 Fidelity R240 Surety * R245 Bail Bonds
  • 42. R250 Glass R260 Burglary and Theft R270 Boiler and Machinery R280 Credit * R285 Title (Title Companies Only) * R290 Livestock R300 Industrial Fire * R310 Mortgage Guaranty R441 Credit Disability * R450 Accident and Health * R520 Industrial Extended Coverage * R540 Mobile Home Multi Peril * R550 Home Physical Damage * R570 Crop Hail * R607 Home Warranties * R608 Service Warranties
  • 43. * R610 Other Warranty * R620 Miscellaneous Casualty Life, Accident and Health Insurers 0400 Ordinary Life Endowment Term Life Industrial Life Individual Annuities Universal Life 0405 Individual Variable Annuities Group Variable Annuities 0410 Group Life and Annuities 0420 Variable Life 0425 Fraternal Life 0430 Fraternal Health 0440 Credit Life
  • 44. 0441 Credit Disability 0450 Accident and Health R400 Reinsurance - Ordinary Life and Annuity R405 Reinsurance - Individual/Group Variable Annuities R410 Reinsurance - Group Life and Annuity R420 Reinsurance - Variable Life R440 Reinsurance - Credit Life R441 Reinsurance - Credit Disability R450 Reinsurance - Accident and Health
  • 45. 24. CONTRACTS AND TRANSACTIONS THAT REQUIRE REGULATORY COUNSEL A. Related Party Agreements i. Management Agreements ii. Reinsurance Agreements iii. Cost Sharing Agreements B. Managing General Agency Agreements C. Custodial Agreements Will Need Approval or Will Be Review at Time of Financial Exam D. Acquisition of 5% or 10% of Controlling Stock of Insurer i. Form A - (Disclaimer of Control May Avoid Filing) ii. Material Transactions Involving Exchange of Assets
  • 46. 25. PREMIUM RATES A. File and Use vs. Use and File B. Cannot Deviate From Your Approved Rates/Underwriting Guidelines Exception - Individually Rated or “A” Rated Accounts Exception - Consent to Rate or Excess Rated Accounts -Each Generally Have Filing and Limitation Requirements -Some States Don’t Allow these Exceptions
  • 47. 26. PUBLIC RECORDS REQUESTS A. Generally Can Be Done Via E-mail i. Centralized Process (Florida) ii. Decentralized Process (Texas) B. Protection of Proprietary Information (Trade Secrets) i. Laws May Require You to Label Info Propriety and Confidential ii. Label Triggers Notice to Filer if Requested Via Public Records Request iii. Filer Then Seeks Protection From the Courts C. Is A Public Records Requests Necessary? Example: Access to Filed Forms and Rates www.floir.com/edms (Florida)
  • 48. 27. PAYMENT OF DIVIDENDS A. Seek and Document the Approval of Your Board (Approval May be Contingent Upon Regulator Approval) B. Dividends Paid Without Approval (Ordinary Dividend) i. Qualitative Analysis – e.g.10% or less of Surplus ii. May Require Notice (even though approval is not necessary) iii. May Require Notice and/or Approval from Third Parties (Lenders) C. Dividends Paid With Approval (Extraordinary Dividend) i. Based Upon Subjective Analysis ii. May Require Notice and/or Approval from Third Parties (Lenders)
  • 49. 28. CONSUMER COMPLAINTS A. List Your Name With All Government Agencies As The Contact Person to Receive Consumer Complaints B. Timely Respond to All Complaints and Keep a Permanent Record C. Develop A Complaint Log by Year For Regulator Review
  • 50. 29. CONTRACT DRAFTING AND NEGOTIATION TIPS A. The Less Pages the Better (from Management’s Perspective) B. Always be Courteous In Contract Negotiations C. Look for Win-Win and Work Toward Clarity of Intent D. Use Charts and Table Instead of Long Narrative Language E. Don’t Over-Lawyer it F. Avoid Rewriting Language without Substantive Changes G. Pick and Choose Your Battles H. Always have the Support of Boss Before Taking A Position I. Identify Objectives (Make Sure You Clearly Achieve These Goals)
  • 51. J. Identify Deal Breakers and Make Known Up Front K. How Long Should A Contract be? Answer: Long Enough L. Anticipate Problems and Build in Ability to Ward Off Such Harm M. Include Ability to Terminate in Addition to Remedies Example: Temporary Injunction, Liquidated Damages N. Rights that Survive Termination of Contract O. Avoid Ambiguities by Spelling Out Intent of the Parties
  • 52. 30. FINAL THOUGHTS A. Use The Unofficial PIAA Corporate Counsel Section Email Hotline B. Be Friendly To Your Assigned Regulatory Analyst C. If The Plaintiff’s Bar Hates It, You Will Love It!