2. IT Worker
Valuation
Timeline
IT advantage in organizations
has become one of THE critical
success factors in business…
From the
Basement
To the Boardroom
1990’s 2000’s 2010’s
Need To Have To
Survive
Nice to Have Gotta Have
NEED
VALUE
To the Cubicle
3. Education And Skill Requirements of the
Implementation Oriented IT Worker
EducationEducation
•Deep foundational knowledge; less
immediate practical skills
•Important to career advancement
•More than 2/3rds have
bachelor’s degrees
•Majority in science and engineering
Technical SkillsTechnical Skills
•Numerous and diverse
•Market-based
•Rapid advances drive new skill
demands, frequent skills upgrading
•Near term needs
ExperienceExperience
•Risk mitigator
•Validation of ability to apply
theoretical knowledge
•Value of hands-on,
work-study, internships
Business SkillsBusiness Skills
•IT ubiquity throughout company
•Centrality of IT to core business
functions
•Business-focused versus
tech-focused
•Career advancement, especially
to management
Source: Education and Training for the Information Technology Workforce.
Report to the U.S. Dept of Commerce. June 2003.
4. Trends
•Skills versus “expertise”
•Solution orientation
•Vendor / open / skill standards
•Technical versus job role certification
•Connect informal and formal education
•Collaboration of companies and
educational institutions – Mesa CC/DHL
5. Why NITAS?
“The most valuable assets of a 20th century
company was its production equipment. The
most valuable asset of a 21st century institution,
whether business or non-business, will be its
knowledge workers and their productivity.”
Peter Drucker
6. 2010
Creating a 21st Century IT Professional
CERTIFICATION
SKILLVALIDATION
The Three Legged Stool of
Apprenticeship
Links job to
education
requirements
Creates
lifelong
education
process
Ties
employment
to educational
process
Delivers
foundational
knowledge and
concepts
EDUCATION
Validates
content
knowledge
7. NITAS is a Platform to Educate, Groom and Grow
IT Workers With Target Qualifications and
Credentials
• Industry skill standards
• Classroom instruction
• Structured on-the-job learning
• Competency validation on the job
• Documented experience
• Industry Certification
NITAS begins with the essential components of
Apprenticeship:
8. NITAS Delivers
Worker Productivity
Identify Gaps
Value Attainment
Training &
Coaching
Validation
Cost Savings
Traditional
Model
Identify skills
Student “Graduation
Readiness”
Classroom
Labs
Diploma/
Certification
Placement Employer Steps
Steps in the educational process
9. Student “Graduation
Readiness”
Worker Productivity
Employer Steps
Classroom
Labs
Diploma
Steps in the educational process
The
Employer
The
School
The NITAS Integrated Supply
Chain Model for Entry Level
Workers
Traditional
Model
Apprenticeship
Additions
Selection
Training
Individual
Task Performance
Work Group
Performance
Organizational
Performance
Individual
Task Performance
Work Group
Performance
Organizational
Performance
Steps in the educational process
Drive Value
Maps Classroom Curriculum to Industry
Standards
Provide Coaching & Skill Validation to
industry standards
On-the-Job Validation
Finishes
Diploma with NITAS Endorsement
NITAS/CompTIA
Admin Operations
Apprenticeship System
Outputs
Industry Skill Surveys
Create Skill Standards
Deploy Skill Standards to Industry & Education
Deploy Web-enabled Infrastructure
Structured Internships & Co-Ops
On-the-Job Validation
Starts
10. ApplicationDevelopment
InformationAssurance/Security
DatabaseServices
ProjectManagement
3
Level
2
1
BreadthBreadth
D
e
p
t
h
Helpdesk
NetworkInfrastructure/Devices
IT Generalist
Educational Institutions Mapping TheirEducational Institutions Mapping Their
Curriculum to NITAS Industry StandardsCurriculum to NITAS Industry Standards
Technical Specializations
IT Generalist consists of a broad horizontal level touching allIT Generalist consists of a broad horizontal level touching all concentrations.concentrations.
IT Generalist Starter Tracks are available for Help Desk, NetworIT Generalist Starter Tracks are available for Help Desk, Networking, andking, and
Applications.Applications.
All other concentrations have 3 levels describing competencies,All other concentrations have 3 levels describing competencies, critical work functionscritical work functions
and key activities for the technician;and key activities for the technician;
Level 1Level 1 -- Entry Level. Level 2Entry Level. Level 2 -- Full Working. Level 3Full Working. Level 3 –– Expert.Expert.
11. 1. Identify and Counsel
(Schools, Workforce System) The Candidate
Experience
•NITAS™ = Roadmap for IT
Career Development
2. Educate and Train
(Educational Providers)
3. Place and Validate
(Employers)
12. Institutional Competency Coaching
Takes Burden of Skill Development
Validation Away From Employer
Training, practice of skill, and
coaching occurs within
education environment
Analyze the requirements for a
firewall entry, explain conclusions,
make the entry, and then apply it to
an interface.
Exit:
Security+Cert:
Internet Firewalls and E-Commerce
Security
ILT:
Ability to analyze the requirements
for a firewall entry, make the entry,
and apply it to an interface.
Do:
Advanced Firewall Management
Practices & Procedures
Know:
IA2
6.1
Sign off
Sheet
Information Assurance Specialization - Tools
(IA2 6.1)
Based on NITAS industry
standard and expectations
Reduces skills gap training cost
burden to Employer and links
education process to employer
requirements
13. Employer Management of Exit Criteria to
Complete Concentration and recognition
by the US Department of Labor
Training, practice of skill, and
coaching occurs within
education environment
Based on industry
standard and expectations
Security+Cert:
Internet Firewalls and E-Commerce
Security
ILT:
Ability to analyze the requirements
for a firewall entry, make the entry,
and apply it to an interface.
Do:
Advanced Firewall Management
Practices & Procedures
Know:
IA2
6.1
Sign off
Sheet
Information Assurance Specialization - Tools
(IA2 6.1)
Exit Criteria is validated
ONLY by Employer to
assure Employer Driven
Model
Analyze the requirements for a
firewall entry, explain conclusions,
make the entry,
Exit:
14. The Skills
Management
System
•NITAS™ uses a web based tracking
and validation system to manage the
process of IT apprenticeship
Apprentice Profile
Skill Qualification
Process
1 2
3 4
5
6
7
8
9
10
11
Baseline
Month 1
0
10
20
30
40
50
60
Apprentices
Competencies
Competency Progress
Baseline
Month 1
Progress Reports
&
Skills Gap Reports
16. Validate Skills in Work Environment
Skills Manangement System (SMS)
1 2
3 4
5
6
7
8
9
1 0
1 1
B a s e lin e
M o n th 1
0
1 0
2 0
3 0
4 0
5 0
6 0
A p p r e n tic e s
C o m p e te n c ie s
C o m p e te n c y P r o g r e s s
B a s e line
M o n th 1
SMS Progress & Skills
Inventory Reports
17. Program Benefits
•Less Skill Gap Training Burden to Employers
•Continuous Benchmarking
•Strong Linkage from Education to Work
•Early Access to Talent
•Increased Productivity Through Targeted Training
•Faster Ramp Up from New Hire to Productive Employee
•Continuous Career Roadmap for Employees
•Ability to Develop Custom Employer Education, Skill,
and Certification Programs, specifically a Help Desk
track and assistive technology training for both the
worker and employer
18. Prospective NITAS Apprentices
High School Student
College IT Student
WIA Funded Student
Career Changer
Current IT Worker in Organization
Colleges
Assisted and Empowered by the
Workforce Network:
Development of coordinated funding projects to place
apprentices into employment through
Source for employer contacts
Source for NITAS Apprentices
Assisted by NITAS to introduce program to employers
Use of the NITAS system to track apprenticeship
progress and deliver progress reports to employer
NITAS Produces:
Skills Validated, Educated, IT Professionals
Certificate of Completion by the DoL
More Competent, Productive, Workers
The NITAS
Apprenticeship
Process
NITAS Consultants
Providing:
Training to Apprentices
Management to NITAS Employers of
the Apprenticeship Process and
Skills Validation
IT Tech Centers
19. IT Career Development Solution
High School StudentsHigh School Students
Minority StudentsMinority Students
Undeclared IT StudentsUndeclared IT Students
IT StudentsIT Students
WIA CandidatesWIA Candidates
Incumbent WorkersIncumbent Workers
CandidatesCandidates PreparePrepare ProfileProfile
IT A p p re n tic e C o m p a ris o n to J o u rn e y W o rk e rs
N a va l U n d er s ea W a r far e C en ter , D ivis io n K e yp o r t
0 %
1 0 %
2 0 %
3 0 %
4 0 %
5 0 %
6 0 %
7 0 %
8 0 %
9 0 %
1 0 0 %
M a y - J u n 0 2 J u l- S e p 0 2 O c t - D e c 0 2 J a n - M a r 0 3 A p r- J u n 0 3 J u l- S e p 0 3
T im e P e r io d
Percentage
E sti m a te d % o f
A v e ra g e J o u rn e y
W o rk e r P ro d u c tiv ity
% o f A v e ra g e J o u rn e y
W o rk e r W a g e
EducateEducate Validate & CertifyValidate & Certify PerformPerform