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National IT Apprenticeship System
http:www.nitas.us
IT Worker
Valuation
Timeline
IT advantage in organizations
has become one of THE critical
success factors in business…
From the
Basement
To the Boardroom
1990’s 2000’s 2010’s
Need To Have To
Survive
Nice to Have Gotta Have
NEED
VALUE
To the Cubicle
Education And Skill Requirements of the
Implementation Oriented IT Worker
EducationEducation
•Deep foundational knowledge; less
immediate practical skills
•Important to career advancement
•More than 2/3rds have
bachelor’s degrees
•Majority in science and engineering
Technical SkillsTechnical Skills
•Numerous and diverse
•Market-based
•Rapid advances drive new skill
demands, frequent skills upgrading
•Near term needs
ExperienceExperience
•Risk mitigator
•Validation of ability to apply
theoretical knowledge
•Value of hands-on,
work-study, internships
Business SkillsBusiness Skills
•IT ubiquity throughout company
•Centrality of IT to core business
functions
•Business-focused versus
tech-focused
•Career advancement, especially
to management
Source: Education and Training for the Information Technology Workforce.
Report to the U.S. Dept of Commerce. June 2003.
Trends
•Skills versus “expertise”
•Solution orientation
•Vendor / open / skill standards
•Technical versus job role certification
•Connect informal and formal education
•Collaboration of companies and
educational institutions – Mesa CC/DHL
Why NITAS?
“The most valuable assets of a 20th century
company was its production equipment. The
most valuable asset of a 21st century institution,
whether business or non-business, will be its
knowledge workers and their productivity.”
Peter Drucker
2010
Creating a 21st Century IT Professional
CERTIFICATION
SKILLVALIDATION
The Three Legged Stool of
Apprenticeship
Links job to
education
requirements
Creates
lifelong
education
process
Ties
employment
to educational
process
Delivers
foundational
knowledge and
concepts
EDUCATION
Validates
content
knowledge
NITAS is a Platform to Educate, Groom and Grow
IT Workers With Target Qualifications and
Credentials
• Industry skill standards
• Classroom instruction
• Structured on-the-job learning
• Competency validation on the job
• Documented experience
• Industry Certification
NITAS begins with the essential components of
Apprenticeship:
NITAS Delivers
Worker Productivity
Identify Gaps
Value Attainment
Training &
Coaching
Validation
Cost Savings
Traditional
Model
Identify skills
Student “Graduation
Readiness”
Classroom
Labs
Diploma/
Certification
Placement Employer Steps
Steps in the educational process
Student “Graduation
Readiness”
Worker Productivity
Employer Steps
Classroom
Labs
Diploma
Steps in the educational process
The
Employer
The
School
The NITAS Integrated Supply
Chain Model for Entry Level
Workers
Traditional
Model
Apprenticeship
Additions
Selection
Training
Individual
Task Performance
Work Group
Performance
Organizational
Performance
Individual
Task Performance
Work Group
Performance
Organizational
Performance
Steps in the educational process
Drive Value
Maps Classroom Curriculum to Industry
Standards
Provide Coaching & Skill Validation to
industry standards
On-the-Job Validation
Finishes
Diploma with NITAS Endorsement
NITAS/CompTIA
Admin Operations
Apprenticeship System
Outputs
Industry Skill Surveys
Create Skill Standards
Deploy Skill Standards to Industry & Education
Deploy Web-enabled Infrastructure
Structured Internships & Co-Ops
On-the-Job Validation
Starts
ApplicationDevelopment
InformationAssurance/Security
DatabaseServices
ProjectManagement
3
Level
2
1
BreadthBreadth
D
e
p
t
h
Helpdesk
NetworkInfrastructure/Devices
IT Generalist
Educational Institutions Mapping TheirEducational Institutions Mapping Their
Curriculum to NITAS Industry StandardsCurriculum to NITAS Industry Standards
Technical Specializations
IT Generalist consists of a broad horizontal level touching allIT Generalist consists of a broad horizontal level touching all concentrations.concentrations.
IT Generalist Starter Tracks are available for Help Desk, NetworIT Generalist Starter Tracks are available for Help Desk, Networking, andking, and
Applications.Applications.
All other concentrations have 3 levels describing competencies,All other concentrations have 3 levels describing competencies, critical work functionscritical work functions
and key activities for the technician;and key activities for the technician;
Level 1Level 1 -- Entry Level. Level 2Entry Level. Level 2 -- Full Working. Level 3Full Working. Level 3 –– Expert.Expert.
1. Identify and Counsel
(Schools, Workforce System) The Candidate
Experience
•NITAS™ = Roadmap for IT
Career Development
2. Educate and Train
(Educational Providers)
3. Place and Validate
(Employers)
Institutional Competency Coaching
Takes Burden of Skill Development
Validation Away From Employer
Training, practice of skill, and
coaching occurs within
education environment
Analyze the requirements for a
firewall entry, explain conclusions,
make the entry, and then apply it to
an interface.
Exit:
Security+Cert:
Internet Firewalls and E-Commerce
Security
ILT:
Ability to analyze the requirements
for a firewall entry, make the entry,
and apply it to an interface.
Do:
Advanced Firewall Management
Practices & Procedures
Know:
IA2
6.1
Sign off
Sheet
Information Assurance Specialization - Tools
(IA2 6.1)
Based on NITAS industry
standard and expectations
Reduces skills gap training cost
burden to Employer and links
education process to employer
requirements
Employer Management of Exit Criteria to
Complete Concentration and recognition
by the US Department of Labor
Training, practice of skill, and
coaching occurs within
education environment
Based on industry
standard and expectations
Security+Cert:
Internet Firewalls and E-Commerce
Security
ILT:
Ability to analyze the requirements
for a firewall entry, make the entry,
and apply it to an interface.
Do:
Advanced Firewall Management
Practices & Procedures
Know:
IA2
6.1
Sign off
Sheet
Information Assurance Specialization - Tools
(IA2 6.1)
Exit Criteria is validated
ONLY by Employer to
assure Employer Driven
Model
Analyze the requirements for a
firewall entry, explain conclusions,
make the entry,
Exit:
The Skills
Management
System
•NITAS™ uses a web based tracking
and validation system to manage the
process of IT apprenticeship
Apprentice Profile
Skill Qualification
Process
1 2
3 4
5
6
7
8
9
10
11
Baseline
Month 1
0
10
20
30
40
50
60
Apprentices
Competencies
Competency Progress
Baseline
Month 1
Progress Reports
&
Skills Gap Reports
Skills Concentrations
In Progress
Validated Certifications
Achieved
Continuing Education
Requirements
Permanent, Validated
eRESUME
Validate Skills in Work Environment
Skills Manangement System (SMS)
1 2
3 4
5
6
7
8
9
1 0
1 1
B a s e lin e
M o n th 1
0
1 0
2 0
3 0
4 0
5 0
6 0
A p p r e n tic e s
C o m p e te n c ie s
C o m p e te n c y P r o g r e s s
B a s e line
M o n th 1
SMS Progress & Skills
Inventory Reports
Program Benefits
•Less Skill Gap Training Burden to Employers
•Continuous Benchmarking
•Strong Linkage from Education to Work
•Early Access to Talent
•Increased Productivity Through Targeted Training
•Faster Ramp Up from New Hire to Productive Employee
•Continuous Career Roadmap for Employees
•Ability to Develop Custom Employer Education, Skill,
and Certification Programs, specifically a Help Desk
track and assistive technology training for both the
worker and employer
Prospective NITAS Apprentices
High School Student
College IT Student
WIA Funded Student
Career Changer
Current IT Worker in Organization
Colleges
Assisted and Empowered by the
Workforce Network:
Development of coordinated funding projects to place
apprentices into employment through
Source for employer contacts
Source for NITAS Apprentices
Assisted by NITAS to introduce program to employers
Use of the NITAS system to track apprenticeship
progress and deliver progress reports to employer
NITAS Produces:
Skills Validated, Educated, IT Professionals
Certificate of Completion by the DoL
More Competent, Productive, Workers
The NITAS
Apprenticeship
Process
NITAS Consultants
Providing:
Training to Apprentices
Management to NITAS Employers of
the Apprenticeship Process and
Skills Validation
IT Tech Centers
IT Career Development Solution
High School StudentsHigh School Students
Minority StudentsMinority Students
Undeclared IT StudentsUndeclared IT Students
IT StudentsIT Students
WIA CandidatesWIA Candidates
Incumbent WorkersIncumbent Workers
CandidatesCandidates PreparePrepare ProfileProfile
IT A p p re n tic e C o m p a ris o n to J o u rn e y W o rk e rs
N a va l U n d er s ea W a r far e C en ter , D ivis io n K e yp o r t
0 %
1 0 %
2 0 %
3 0 %
4 0 %
5 0 %
6 0 %
7 0 %
8 0 %
9 0 %
1 0 0 %
M a y - J u n 0 2 J u l- S e p 0 2 O c t - D e c 0 2 J a n - M a r 0 3 A p r- J u n 0 3 J u l- S e p 0 3
T im e P e r io d
Percentage
E sti m a te d % o f
A v e ra g e J o u rn e y
W o rk e r P ro d u c tiv ity
% o f A v e ra g e J o u rn e y
W o rk e r W a g e
EducateEducate Validate & CertifyValidate & Certify PerformPerform
National IT Apprenticeship System
http:www.nitas.us

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National IT Apprenticeship System Provides Career Pathway

  • 1. National IT Apprenticeship System http:www.nitas.us
  • 2. IT Worker Valuation Timeline IT advantage in organizations has become one of THE critical success factors in business… From the Basement To the Boardroom 1990’s 2000’s 2010’s Need To Have To Survive Nice to Have Gotta Have NEED VALUE To the Cubicle
  • 3. Education And Skill Requirements of the Implementation Oriented IT Worker EducationEducation •Deep foundational knowledge; less immediate practical skills •Important to career advancement •More than 2/3rds have bachelor’s degrees •Majority in science and engineering Technical SkillsTechnical Skills •Numerous and diverse •Market-based •Rapid advances drive new skill demands, frequent skills upgrading •Near term needs ExperienceExperience •Risk mitigator •Validation of ability to apply theoretical knowledge •Value of hands-on, work-study, internships Business SkillsBusiness Skills •IT ubiquity throughout company •Centrality of IT to core business functions •Business-focused versus tech-focused •Career advancement, especially to management Source: Education and Training for the Information Technology Workforce. Report to the U.S. Dept of Commerce. June 2003.
  • 4. Trends •Skills versus “expertise” •Solution orientation •Vendor / open / skill standards •Technical versus job role certification •Connect informal and formal education •Collaboration of companies and educational institutions – Mesa CC/DHL
  • 5. Why NITAS? “The most valuable assets of a 20th century company was its production equipment. The most valuable asset of a 21st century institution, whether business or non-business, will be its knowledge workers and their productivity.” Peter Drucker
  • 6. 2010 Creating a 21st Century IT Professional CERTIFICATION SKILLVALIDATION The Three Legged Stool of Apprenticeship Links job to education requirements Creates lifelong education process Ties employment to educational process Delivers foundational knowledge and concepts EDUCATION Validates content knowledge
  • 7. NITAS is a Platform to Educate, Groom and Grow IT Workers With Target Qualifications and Credentials • Industry skill standards • Classroom instruction • Structured on-the-job learning • Competency validation on the job • Documented experience • Industry Certification NITAS begins with the essential components of Apprenticeship:
  • 8. NITAS Delivers Worker Productivity Identify Gaps Value Attainment Training & Coaching Validation Cost Savings Traditional Model Identify skills Student “Graduation Readiness” Classroom Labs Diploma/ Certification Placement Employer Steps Steps in the educational process
  • 9. Student “Graduation Readiness” Worker Productivity Employer Steps Classroom Labs Diploma Steps in the educational process The Employer The School The NITAS Integrated Supply Chain Model for Entry Level Workers Traditional Model Apprenticeship Additions Selection Training Individual Task Performance Work Group Performance Organizational Performance Individual Task Performance Work Group Performance Organizational Performance Steps in the educational process Drive Value Maps Classroom Curriculum to Industry Standards Provide Coaching & Skill Validation to industry standards On-the-Job Validation Finishes Diploma with NITAS Endorsement NITAS/CompTIA Admin Operations Apprenticeship System Outputs Industry Skill Surveys Create Skill Standards Deploy Skill Standards to Industry & Education Deploy Web-enabled Infrastructure Structured Internships & Co-Ops On-the-Job Validation Starts
  • 10. ApplicationDevelopment InformationAssurance/Security DatabaseServices ProjectManagement 3 Level 2 1 BreadthBreadth D e p t h Helpdesk NetworkInfrastructure/Devices IT Generalist Educational Institutions Mapping TheirEducational Institutions Mapping Their Curriculum to NITAS Industry StandardsCurriculum to NITAS Industry Standards Technical Specializations IT Generalist consists of a broad horizontal level touching allIT Generalist consists of a broad horizontal level touching all concentrations.concentrations. IT Generalist Starter Tracks are available for Help Desk, NetworIT Generalist Starter Tracks are available for Help Desk, Networking, andking, and Applications.Applications. All other concentrations have 3 levels describing competencies,All other concentrations have 3 levels describing competencies, critical work functionscritical work functions and key activities for the technician;and key activities for the technician; Level 1Level 1 -- Entry Level. Level 2Entry Level. Level 2 -- Full Working. Level 3Full Working. Level 3 –– Expert.Expert.
  • 11. 1. Identify and Counsel (Schools, Workforce System) The Candidate Experience •NITAS™ = Roadmap for IT Career Development 2. Educate and Train (Educational Providers) 3. Place and Validate (Employers)
  • 12. Institutional Competency Coaching Takes Burden of Skill Development Validation Away From Employer Training, practice of skill, and coaching occurs within education environment Analyze the requirements for a firewall entry, explain conclusions, make the entry, and then apply it to an interface. Exit: Security+Cert: Internet Firewalls and E-Commerce Security ILT: Ability to analyze the requirements for a firewall entry, make the entry, and apply it to an interface. Do: Advanced Firewall Management Practices & Procedures Know: IA2 6.1 Sign off Sheet Information Assurance Specialization - Tools (IA2 6.1) Based on NITAS industry standard and expectations Reduces skills gap training cost burden to Employer and links education process to employer requirements
  • 13. Employer Management of Exit Criteria to Complete Concentration and recognition by the US Department of Labor Training, practice of skill, and coaching occurs within education environment Based on industry standard and expectations Security+Cert: Internet Firewalls and E-Commerce Security ILT: Ability to analyze the requirements for a firewall entry, make the entry, and apply it to an interface. Do: Advanced Firewall Management Practices & Procedures Know: IA2 6.1 Sign off Sheet Information Assurance Specialization - Tools (IA2 6.1) Exit Criteria is validated ONLY by Employer to assure Employer Driven Model Analyze the requirements for a firewall entry, explain conclusions, make the entry, Exit:
  • 14. The Skills Management System •NITAS™ uses a web based tracking and validation system to manage the process of IT apprenticeship Apprentice Profile Skill Qualification Process 1 2 3 4 5 6 7 8 9 10 11 Baseline Month 1 0 10 20 30 40 50 60 Apprentices Competencies Competency Progress Baseline Month 1 Progress Reports & Skills Gap Reports
  • 15. Skills Concentrations In Progress Validated Certifications Achieved Continuing Education Requirements Permanent, Validated eRESUME
  • 16. Validate Skills in Work Environment Skills Manangement System (SMS) 1 2 3 4 5 6 7 8 9 1 0 1 1 B a s e lin e M o n th 1 0 1 0 2 0 3 0 4 0 5 0 6 0 A p p r e n tic e s C o m p e te n c ie s C o m p e te n c y P r o g r e s s B a s e line M o n th 1 SMS Progress & Skills Inventory Reports
  • 17. Program Benefits •Less Skill Gap Training Burden to Employers •Continuous Benchmarking •Strong Linkage from Education to Work •Early Access to Talent •Increased Productivity Through Targeted Training •Faster Ramp Up from New Hire to Productive Employee •Continuous Career Roadmap for Employees •Ability to Develop Custom Employer Education, Skill, and Certification Programs, specifically a Help Desk track and assistive technology training for both the worker and employer
  • 18. Prospective NITAS Apprentices High School Student College IT Student WIA Funded Student Career Changer Current IT Worker in Organization Colleges Assisted and Empowered by the Workforce Network: Development of coordinated funding projects to place apprentices into employment through Source for employer contacts Source for NITAS Apprentices Assisted by NITAS to introduce program to employers Use of the NITAS system to track apprenticeship progress and deliver progress reports to employer NITAS Produces: Skills Validated, Educated, IT Professionals Certificate of Completion by the DoL More Competent, Productive, Workers The NITAS Apprenticeship Process NITAS Consultants Providing: Training to Apprentices Management to NITAS Employers of the Apprenticeship Process and Skills Validation IT Tech Centers
  • 19. IT Career Development Solution High School StudentsHigh School Students Minority StudentsMinority Students Undeclared IT StudentsUndeclared IT Students IT StudentsIT Students WIA CandidatesWIA Candidates Incumbent WorkersIncumbent Workers CandidatesCandidates PreparePrepare ProfileProfile IT A p p re n tic e C o m p a ris o n to J o u rn e y W o rk e rs N a va l U n d er s ea W a r far e C en ter , D ivis io n K e yp o r t 0 % 1 0 % 2 0 % 3 0 % 4 0 % 5 0 % 6 0 % 7 0 % 8 0 % 9 0 % 1 0 0 % M a y - J u n 0 2 J u l- S e p 0 2 O c t - D e c 0 2 J a n - M a r 0 3 A p r- J u n 0 3 J u l- S e p 0 3 T im e P e r io d Percentage E sti m a te d % o f A v e ra g e J o u rn e y W o rk e r P ro d u c tiv ity % o f A v e ra g e J o u rn e y W o rk e r W a g e EducateEducate Validate & CertifyValidate & Certify PerformPerform
  • 20. National IT Apprenticeship System http:www.nitas.us