A seasoned Microsoft Systems Administrator.

1. Robert M. Wagner
165 E. Timberlane Drive
Palatine, IL 60067
(847) 809-4189
linkedin.com/in/rmwagner53
rmwagner53@gmail.com
SUMMARY:
● A Microsoft Certified Professional with experience in all aspects of Enterprise technologies, Windows
Server, Systems Administration, engineering, desktop user support, project management.
● Experienced in server and workstation builds and imaging, data migration, installation,
decommission and support for server/desktop systems in physical and virtual environments
globally.
● Well-versed in working with Windows Server 2003/2008/2012R2/2016, Windows 7/10, VMWare
5.0/6.0, Altiris Deployment Solutions, Ghost Solution Suite, Windows Deployment Services and
Microsoft SCCM & SCOM.
● Led various IT projects at several client companies.
TECHNICAL SUMMARY:
● Microsoft System Center 2012 Operations Manager, Microsoft Windows Deployment Services,
Hyper-V technology, Microsoft Office 2000 – 2016, Office 365, Microsoft Project, Symantec
NetBackup, Enterprise AntiVirus, Ghost Solution Suite, BMC Remedy, Robocopy / RichCopy,
PowerShell v5.Operating Systems: Windows 3.x to Windows 10 Workstations, Windows NT to
Windows Server 2016, VMWare 5.0/6.0, Apple IOS, Red Hat Linux
● Hardware: IBM, HP, Intel, and Dell rack mount/blade/tower servers with iLO, desktops, laptops,
and other peripherals by various manufacturers including Apple hardware
● Protocols: TCP/IP, DNS, DHCP
● Topologies: LAN, WAN, Ethernet, Wireless
● Major Applications/Utilities: Windows Hyper-V, VMWare 4.0/6.x, Active Directory Administration,
PROFESSIONAL EXPERIENCE:
TEK Systems – outsourced to Hollister Incorporated, Libertyville, IL
12/2017 – 1/2018
Sr. Systems Administrator
● Active Directory, VMWare and Windows Administration
● Improved datacenter hardware decommission procedures
● Restructured & updated scheduling for server patching via SCCM; Server monitoring via
SCOM
● Technical Platform: Windows Server 2003, 2008R2, 2012R2, 2016, SCOM, SCCM
Apex Systems – outsourced to US Cellular Corporation, Chicago, IL
10/2017 – 12/2017
Systems Technician
● Imaging and reimaging HP laptops and desktops for US Cellular refresh project using Ghost
Solution Suite for new users
● Installed desktop systems for new users
● Technical Platform: Windows 7, Symantec Ghost Solution Suite 3.0, Active Directory 2012,
BMC Remedy

2. TEK Systems - outsourced to Plibrico Corporation, Northbrook, IL
7/2017 – 9/2017
Server Engineer/Systems Administrator
● Built physical Windows 2016 servers and Windows 10 desktops using images in WDS for
deployment nationwide.
● Exceptional desktop support, new hardware setup, OS rebuilds, Active Directory administration for
entire company
● Technical Platform: Windows Server 2016, Windows 10, Windows Deployment Services, Office
365.
CompuCom / Randstad - outsourced to Robert Bosch Tool Corporation, Mt. Prospect, IL
4/2014 – 4/2017
Senior Windows Server Administrator/Project Manager
● Led the Server 2003 decommission of over 850+ local and remote physical and virtual servers in
North America
● Database/Active Directory Administration, onsite infrastructure support, upgrades and patching.
● Server Team Lead for all office onsite installations, decommissions, infrastructure and various
break/fix projects
● Technical Platform: Windows Server 2003, 2008, 2012R2, VMWare 5.0/6.x, Altiris/Symantec
Deployment Solutions, BMC Remedy, SCOM, SCCM
CDI Business Solutions – outsourced to IBM Global Services at CNA Insurance, Apple Vacations,
State of Georgia, Chicago, IL (REMOTE)
8/2010 – 3/2014
Windows Server Engineer/Systems Administrator
● Built virtual and physical servers for production environment per customer specifications remotely
using IBM methods via Altiris Deployment Solutions including imaging, patch management,
clustering, data migration
● Built, configured, and installed VMs via vCenter and moved to other VLANs per client specs.
● Project Engineering Lead for Field Office Refresh that encompassed building Windows 2008 Cluster
servers, ensuring successful data copy over the WAN, and user support after migration.
● Technical Platform: Windows Server 2003/2008/2008- R2/2012/2012-R2, Hyper-V, VMWare
4.0/5.1, Remedy, Altiris Deployment Solutions. Microsoft Project, Red Hat Linux
PREVIOUS EXPERIENCE: 1990 – 2010:
Thomson-Reuters - Windows Network Administrator (2010), Freeway Enterprises - Freelance IT
Consultant (2008-2010), BP - IT Consultant (2008),The Talbott Hotel - Information Technology
Director (2007-2008), IBM Global Services/ABN-AMRO - Systems Server Administrator/Lead Build
Engineer (2005-2007), IBM Global Services/Exelon Corporation - Systems Analyst, Server
Operations/Design Administrator (2004-2005), BP - Migration Lead Support Technician (2004),
Pearson Education - Product Support Specialist (2004), Nalco Chemical Company - Windows Network
Administrator/Project Manager (2003), AT&T Broadband - Senior Network Operations Project
Management Technician (2002-2003), Citadel Investment Group, LLC - Project Manager/Lead Desktop
Deployment Engineer (2002), Blue Capital Group LLC – Network Administrator/Help Desk Manager
(2000-2001), Synectics, Inc. – Project Manager, Network Administrator, Help Desk Management
Consultant (1999-2000), Aluminum Coil Anodizing Co. – IT Manager (1998-1999), Arthur Andersen,
LLP – Help Desk Supervisor (1996-1998), Midland Business Systems – Configuration Manager (1994-
1996), Northbrook Computers – Configuration Manager / Technician (1990-1994).
EDUCATION AND CERTIFICATIONS:
● MCP: Windows NT 4.0 Server; Server in the Enterprise
● MCSA: Windows Server 2016 (in progress)
● Microsoft Virtual Academy: Courses include Server Administration & Virtualization, Networking,
Azure, SCCM & SCOM, Active Directory, Windows 10
● DePaul University, Chicago, IL: Bachelor of Arts, Music Education