1. Robert Wade Scott
3101 Teakwood Drive, Bedford, TX 76021
817.614.6515 robertwadescott@gmail.com
Experienced, relatable, professional stock broker with over 10 years of industry experience
in both front and back-office environments of the brokerage industry.
Summary of Skills & Achievements:
Experienced back-office mutual funds rep
Strengths Finder Top 5 Themes: Context, Connectedness, Input, Learner, Intellection
Exceptional phone skills, customer service skills, financial and investing solution finding
skills
Knowledgeable in the LEAN model for financial services
Experienced at managing small groups
Experienced in various adult training methods in both small and large group settings
Licensed Stock Broker: Series 7, Series 63
Work History:
TD Ameritrade Mutual Funds Inquiries Rep 2013-Present
Experienced back-office rep in various kinds of operations level processing and problem
solving.
o Trade review, resolution and system auditing
o B-50 processing ad transfer review/follow-up
o Corrections
Reviewed processes and software for their potential to improve firm efficiency and risk
exposure.
Tracking and reporting
Working with other TD Ameritrade teams in a resource role.
Excelled at communications with teams inside of TD Ameritrade and with outside firms.
Received numerous accolades for fellow associates and departments.
Quantifiable knowledge areas:
o Fund relations, prospectus review
o Order review, fills and corrections across various trading platforms
o Transfer resolutions and BIN management
TD Ameritrade Institutional, Regional Relationship Manager 2010-2013
Managed high assets investment advisors in the northeastern United States
Oversaw matters dealing with compliance, new account transition, transfers, tax data
collection and asset gathering with a high focus on IRAs, qualified retirement plans and
trusts
Managed advisor and client escalations to solutions
Received numerous accolades including letters, calls and emails commending world-class
customer service delivered to clients
Quantifiable Metrics:
o 60-70 advisor/client interactions daily (phone, email, fax or a combination as
needs dictate)
2. o Daily workflow assignment and case for a team of 5-7 brokers
o Constant availability
TD Ameritrade, Stock Broker, Private Client Services 2007-2010
Managed over $300 million worth of the firm’s high-asset clients.
Dedicated point of contact for service needs, trading, and client escalations
Lead generation and identification
Quantifiable Metrics:
o 50-60 client calls daily
o 20-30 qualified leads for sales team per month
o Preservation of a book of over $300 million and accumulation of net new assets
quarterly
TD Ameritrade, RegisteredRepresentative 2006-2007
Trading floor broker.
Quantifiable Metrics:
o 70-100 telephone calls daily
o 90% phone availability
Sales and Marketing 2003-2006
Various sales and marketing for companies ranging from LASIK to publishing to print
production
McKessonCorporation, Client Liaison for Select large Vendors 1998-2003
Worked with “V.P.s of Technical Services” for both McKesson Automation and
Walgreens Co. as a “single point of contact” to make the relationship between the two
more profitable and efficient
Coordinated service needs, technology upgrades and automation system rollouts for the
McKesson Automation’s largest client
Education and Certifications:
BA, History/Anthropology, Northwestern University, Natchitoches, Louisiana
Licensed Stock Broker: Series 7, Series 63
Military History:
United States Army (Operation Desert Storm) 1989-1995
Community Involvement:
First Euless, Euless, Texas – Deacon, Bible Teacher, various committees
BSF International – Leadership in leading men’s motivational studies
Special Olympics – volunteer
Hobbies – Astrophotography and Art