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Robert Wade Scott
3101 Teakwood Drive, Bedford, TX 76021
817.614.6515  robertwadescott@gmail.com
Experienced, relatable, professional stock broker with over 10 years of industry experience
in both front and back-office environments of the brokerage industry.
Summary of Skills & Achievements:
 Experienced back-office mutual funds rep
 Strengths Finder Top 5 Themes: Context, Connectedness, Input, Learner, Intellection
 Exceptional phone skills, customer service skills, financial and investing solution finding
skills
 Knowledgeable in the LEAN model for financial services
 Experienced at managing small groups
 Experienced in various adult training methods in both small and large group settings
 Licensed Stock Broker: Series 7, Series 63
Work History:
TD Ameritrade Mutual Funds Inquiries Rep 2013-Present
 Experienced back-office rep in various kinds of operations level processing and problem
solving.
o Trade review, resolution and system auditing
o B-50 processing ad transfer review/follow-up
o Corrections
 Reviewed processes and software for their potential to improve firm efficiency and risk
exposure.
 Tracking and reporting
 Working with other TD Ameritrade teams in a resource role.
 Excelled at communications with teams inside of TD Ameritrade and with outside firms.
 Received numerous accolades for fellow associates and departments.
 Quantifiable knowledge areas:
o Fund relations, prospectus review
o Order review, fills and corrections across various trading platforms
o Transfer resolutions and BIN management
TD Ameritrade Institutional, Regional Relationship Manager 2010-2013
 Managed high assets investment advisors in the northeastern United States
 Oversaw matters dealing with compliance, new account transition, transfers, tax data
collection and asset gathering with a high focus on IRAs, qualified retirement plans and
trusts
 Managed advisor and client escalations to solutions
 Received numerous accolades including letters, calls and emails commending world-class
customer service delivered to clients
 Quantifiable Metrics:
o 60-70 advisor/client interactions daily (phone, email, fax or a combination as
needs dictate)
o Daily workflow assignment and case for a team of 5-7 brokers
o Constant availability
TD Ameritrade, Stock Broker, Private Client Services 2007-2010
 Managed over $300 million worth of the firm’s high-asset clients.
 Dedicated point of contact for service needs, trading, and client escalations
 Lead generation and identification
 Quantifiable Metrics:
o 50-60 client calls daily
o 20-30 qualified leads for sales team per month
o Preservation of a book of over $300 million and accumulation of net new assets
quarterly
TD Ameritrade, RegisteredRepresentative 2006-2007
 Trading floor broker.
 Quantifiable Metrics:
o 70-100 telephone calls daily
o 90% phone availability
Sales and Marketing 2003-2006
 Various sales and marketing for companies ranging from LASIK to publishing to print
production
McKessonCorporation, Client Liaison for Select large Vendors 1998-2003
 Worked with “V.P.s of Technical Services” for both McKesson Automation and
Walgreens Co. as a “single point of contact” to make the relationship between the two
more profitable and efficient
 Coordinated service needs, technology upgrades and automation system rollouts for the
McKesson Automation’s largest client
Education and Certifications:
BA, History/Anthropology, Northwestern University, Natchitoches, Louisiana
Licensed Stock Broker: Series 7, Series 63
Military History:
United States Army (Operation Desert Storm) 1989-1995
Community Involvement:
First Euless, Euless, Texas – Deacon, Bible Teacher, various committees
BSF International – Leadership in leading men’s motivational studies
Special Olympics – volunteer
Hobbies – Astrophotography and Art

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Robert Scott Resume 12-20-2016

  • 1. Robert Wade Scott 3101 Teakwood Drive, Bedford, TX 76021 817.614.6515  robertwadescott@gmail.com Experienced, relatable, professional stock broker with over 10 years of industry experience in both front and back-office environments of the brokerage industry. Summary of Skills & Achievements:  Experienced back-office mutual funds rep  Strengths Finder Top 5 Themes: Context, Connectedness, Input, Learner, Intellection  Exceptional phone skills, customer service skills, financial and investing solution finding skills  Knowledgeable in the LEAN model for financial services  Experienced at managing small groups  Experienced in various adult training methods in both small and large group settings  Licensed Stock Broker: Series 7, Series 63 Work History: TD Ameritrade Mutual Funds Inquiries Rep 2013-Present  Experienced back-office rep in various kinds of operations level processing and problem solving. o Trade review, resolution and system auditing o B-50 processing ad transfer review/follow-up o Corrections  Reviewed processes and software for their potential to improve firm efficiency and risk exposure.  Tracking and reporting  Working with other TD Ameritrade teams in a resource role.  Excelled at communications with teams inside of TD Ameritrade and with outside firms.  Received numerous accolades for fellow associates and departments.  Quantifiable knowledge areas: o Fund relations, prospectus review o Order review, fills and corrections across various trading platforms o Transfer resolutions and BIN management TD Ameritrade Institutional, Regional Relationship Manager 2010-2013  Managed high assets investment advisors in the northeastern United States  Oversaw matters dealing with compliance, new account transition, transfers, tax data collection and asset gathering with a high focus on IRAs, qualified retirement plans and trusts  Managed advisor and client escalations to solutions  Received numerous accolades including letters, calls and emails commending world-class customer service delivered to clients  Quantifiable Metrics: o 60-70 advisor/client interactions daily (phone, email, fax or a combination as needs dictate)
  • 2. o Daily workflow assignment and case for a team of 5-7 brokers o Constant availability TD Ameritrade, Stock Broker, Private Client Services 2007-2010  Managed over $300 million worth of the firm’s high-asset clients.  Dedicated point of contact for service needs, trading, and client escalations  Lead generation and identification  Quantifiable Metrics: o 50-60 client calls daily o 20-30 qualified leads for sales team per month o Preservation of a book of over $300 million and accumulation of net new assets quarterly TD Ameritrade, RegisteredRepresentative 2006-2007  Trading floor broker.  Quantifiable Metrics: o 70-100 telephone calls daily o 90% phone availability Sales and Marketing 2003-2006  Various sales and marketing for companies ranging from LASIK to publishing to print production McKessonCorporation, Client Liaison for Select large Vendors 1998-2003  Worked with “V.P.s of Technical Services” for both McKesson Automation and Walgreens Co. as a “single point of contact” to make the relationship between the two more profitable and efficient  Coordinated service needs, technology upgrades and automation system rollouts for the McKesson Automation’s largest client Education and Certifications: BA, History/Anthropology, Northwestern University, Natchitoches, Louisiana Licensed Stock Broker: Series 7, Series 63 Military History: United States Army (Operation Desert Storm) 1989-1995 Community Involvement: First Euless, Euless, Texas – Deacon, Bible Teacher, various committees BSF International – Leadership in leading men’s motivational studies Special Olympics – volunteer Hobbies – Astrophotography and Art