Robert Roff has over 30 years of experience in data processing, including technical support, programming, quality assurance, and computer operations. He has extensive experience with IBM mainframe systems like ZOS, MVS, VM, and DOS/VSE. He is proficient in many mainframe tools, languages, and applications such as COBOL, JCL, VSAM, DB2, CICS, and Infopac. Roff has held roles as a technical analyst, technical leader, and senior IT engineer providing support for various document management systems.

1. Robert Roff
129H Amberly Dr, Manalapan,NJ07726
Phone: 732.682.3417 Email:RobertRoff@gmail.com
EXPERIENCE:
Thirty years of Data Processing experience including: Technical Support, Customer/Product Support, Production
Control, Quality Assurance, Programming, Change Control, Scheduling, Disaster Recovery, and Computer
Operations.
IBM Mainframe: ZOS, MVS, VM, DOS/VSE, JES2, JES3, JCL/Utilities, TSO/ISPF, SDSF, SYSVIEW, DFSORT, SYNSORT,
VSAM/RLS, VSAM UTIL, TLMS, SMS, DFSMS, FDR/ABR, File-Aid, VTAM, CICS, DB2, Mobius ViewDirect For MVS
(Infopac), INFOPAC-ABS, INFOPAC-JCL, VDRNET, DocumentDirect, Application Suite, ChangeMan, CA-Dispatch, CA-
View(SAR), CA-Librarian, CA-ENDEVOR, CA-7/11, CA1, RACF, TOPSECRET, ACF2, FTP, TCP/IP, Connect Direct(NDM),
XEROX, AFP, ACIF
COBOL, Mobius Command Procedures, SQL, CLIST, and REXX
Windows: Microsoft Office, Visio, PowerPoint, SQL, Lotus Notes, Visual Basic
WORK HISTORY:
3/15 Texas Department of Criminal Justice P.O. Box 99,Huntsville,Texas
To 7/15 ImageSoft Inc. 25900 W. 11 MileRd. Southfield, MI
Technical Analyst
 Convert ViewDirect For MVS (Infopac) to OnBase
 Move existing data from ViewDirect For MVS (Infopac) to OnBase
7/10 TIAA-CREF 8500 Andrew Carnegie Blvd., Charlotte, NC
To 3/14 COMSYS/Experis 128 Tyron St Charlotte, NC
Senior IT Engineer
 Upgrade ViewDirect For MVS (Infopac) from 6.3 to 6.4
 Replace Batch REPTPROC with REPTPROC Started Task
 Implement ARCMOVER
 Implement Migration to Worm Tape
 Design & Modify Mobius COBOL User Exits
 Code Command Procedures for Topic & Section Indexing
 Modify JCL & Scheduling (CA-7) for Batch & Online Processing
 Resolve all ABENDS for ViewDirect (Infopac) Batch & Online processing
 Reduced DASD & Tape Storage by 30%
 Support ViewDirect For MVS (Infopac) and VDRNET
10/08 Progressive Insurance, Inc. 300 N. Commons Blvd., Cleveland, Ohio
To 07/09 Sapphire Technologies 6100 Oak Tree Blvd., Independence, Ohio
Technical Analyst
 Upgrade ViewDirect For MVS (Infopac) from 6.2 to 6.3
 Modify JCL
 Resolve all ABENDS for ViewDirect (Infopac) processing
 Support ViewDirect For MVS (Infopac)
 Train staff
6/99 Mobius Management Systems, Inc. 120 Old Post Rd., Rye, New York
To 9/07 Technical Leader – Customer/Product Support
Provide Technical Support for:
ViewDirect For MVS (Infopac), INFOPAC-ABS, INFOPAC-JCL, DocumentDirect
 Installation & Product Use
 Customization
 ABEND Resolution
 Train Support personnel & customer base
 Identify & recreate problems requiring product change
 Write and debug, Command Procedures used for Topic/Section Indexing, and ABS balancing
 Write and debug COBOL User Exits

2. Robert Roff
Page 2
6/93 Steve Roff Abstracting, LLC 150 South St., Annapolis, Maryland
To 5/99 Partner/General Manager
 Set-up new Title Search Company
 Install and maintain all computer hardware/software
 Design, code, and install a relational database, used to automate the ‘Title Search” process
 Oversee day-to-day operations of a small business with ten employees
12/87 First Data Corporation (formerly American Express, PPC) 6200 S. Quebec St., Englewood, Colorado
To 6/93 Technical Analyst
 Provide technical support to all M.I.S. departments
 Provide training to operations personnel
 First call on all production ABENDS
 Schedule batch production using CA-7
 System Administrator for CA-7, CA-1, and CA-Dispatch
 Set-up Backup/Restore procedures using DMS (Disk Management System)
 Review and modify disk allocation
 Member of Disaster Recovery Team
 Member Conversion Team: Relocated Cable Service Group to F.D.C.
Quality Assurance Analyst
 Assist in setting up new Quality Assurance department
 Responsible for all production change control
 Create and maintain standards manual
 Review program code, JCL, documentation and test results to ensure standards
 Member Conversion Team (DOS to MVS)
 Design and create reports using COBOL
 System administrator for LMF (Used to maintain production JCL)
 System Administration for CA-Librarian(Used to maintain source code)
 System administration for APCDOC (Used to maintain documentation)
Lead Computer Operator
 Operate IBM Mainframe, under DOS/VSE
 Schedule batch production, resolve production ABENDS, and perform tape and printer functions
5/86 K.N. Energy Lakewood, Colorado
To 12/87 Lead Computer Operator
 Operate IBM Mainframe, under DOS/VSE
 Schedule batch production, resolve production ABENDS, perform tape and printer functions
 Perform IPL
9/79 Jones Data Service Bergenfield, New Jersey
To 3/86 Lead Computer Operator
 Operate IBM Mainframe, under DOS/VSE
 Schedule batch production, resolve production ABENDS, and perform tape and printer functions
 Perform IPL
EDUCATION:
1991-1992 Columbia College Aurora, Colorado
Computer Science Business
1989-1991 University of Denver Denver, Colorado
Computer Science Business
1979-1981 Bergen Community College Paramus, New Jersey
Computer Science Business
REFERENCES AVAILABLE UPON REQUEST