2. 2
“Robert was a key member of the Digital Services
Team within the Customer Support Department.
As a Digital Services Representative he continually
impressed both me and our customers with
his innovative, out-of-the-box thinking and his
resourcefulness. He was an effective client and
team advocate. I would hire Bobby again in an
instant!.”
Jim Sampson
Manager of Customer Support
PennySaver USA
“A true Client Services and Account Management
professional, Bobby demonstrates true passion,
dedication, team work, and resourcefulness. From
day one, Bobby was an immediate contributor.
Highly personable, cool under pressure, and
patient, Bobby was always quick to respond to
his digital media clients and swiftly resolve any
requests with the utmost care. It was a pleasure
working with and getting to know Bobby and I would
welcome the opportunity to work with him again.”
Drew Fortin
Vice President, Marketing & Digital
PennySaver USA
3. 3
RACER REPORT
“BOBBY” KIMBALL
GEARING UP
IT’S BEEN A LONG JOURNEY of school, jobs,
an internship, and numerous trips to the desert,
track, and stadium that inspired Bobby to pursue
a career in sports marketing. Born and raised in
southern California, there isn’t a time you won’t
find him enjoying the sand, surf, or sun. As a
graduate from Cal Poly Pomona with a bachelor’s
degree in Entertainment Marketing, Bobby
strives to enter the marketing industry with fresh
ideas, persistence, and a willingness to learn
from those around him.
When did you first realize you wanted to get
into entertainment marketing?
Good question! I remember many years ago
when I was around five or six years old I attended
my first AMA supercross race at the LA Coliseum
and watched my favorite racer, Jeremy McGrath,
take the championship title. Witnessing the
excitement on everyone’s face around me, I
found the path I wanted to pursue in life. Last
year, I had the opportunity to meet and shake
hands with McGrath himself, which is something
I had always dreamt about as a kid. My career
goal is to instill into others the same feeling I
had, shaking his hand, smiling from ear to ear.
What activities are you interested in yourself?
I spend most of my free time outside, whether it’s
visiting the nearest golf course or taking a ride
on my mountain bike. Although, what I enjoy
most is to pack up for the weekend with my
family and head to the desert for uninterrupted
memorable moments.
With all those individual sports, how did you
learn the skills necessary to become such a
team player?
Thanks to my father enrolling me in Boy Scouts,
I learned to be a team player at a young age.
Working together with my scoutmaster and
patrol leader, I learned all the skills I needed to
achieve the rank myself. Throughout college,
I worked on multiple teams. This included
executive council in my fraternity, various
class projects, and working with associates
during my contracting job in the summer.
What would you say is your greatest
achievement?
When I was younger I earned the rank of Eagle
Scout, and only 2% of those who join scouts
achieve this honor. For years I earned merit
badges, climbed to the top of Mt. Whitney
and helped with countless community service
projects, including one I organized myself
with over 40 volunteers and a combined 600
hours of service. This was not only my greatest
achievement because of the badge I earned, but
because the of person I became from it.
Off the track, what are some areas you could
improve on?
As an ambitious new graduate and with not
much professional work experience, I may
tend to take on too many tasks at once. This is
something I will continue to work on throughout
my career. Well that, and my dancing abilities!
...and what areas do you excel in?
From past work experience, I learned to work
in a fast paced environment, gained excellent
communication skills, can keep myself organized,
work diligently, and get along great with others.
5. 5
SUMMARY
Six years of sales and customer service experience in the marketing field, including account management, digital media and
market research in various settings including large, small, and self-start businesses. Proven proficiency in social media, retail,
and customer relations with knowledge of budgeting and expenses. Clientele included SMBs and individual buyers. Marketing
professional with excellent initiative, diligence, problem solving, and multitasking skills in a fast paced environment.
AREAS OF EXPERTISE
• Digital media
• Organization & analytical skills
• Marketing strategy
• Workflow management
• Account management
• Market research
• Demographic / psychographic analysis
• Project prioritizing
• Basic web site design
• Client relations
• Marketing plans
• Customer complaint handling
• Microsoft Office
• Photoshop / InDesign / Illustrator
EXPERIENCE
DIGITAL SERVICES REPRESENTATIVE
PennySaver USA Publishing L.L.C.| Brea, CA 10/2014 – 5/2015
• Managed over 600 accounts with various online marketing campaigns including: SEO, social media, web
design, SEM, & online business directory listings for SMBs.
• Conducted market research for digital product customers and established strategies by analyzing traffic to web
sites and call tracking numbers while following a strict budget.
• Evaluated inquiries via email and phone within a call-center environment and routed to appropriate team,
individual, and/or workflow queue for swift resolution.
EBAY PROJECT
Podium Brothers | Huntington Beach, CA 6/2014– Current
• Co-founded an online store for motorsports memorabilia resulting in revenue of over $6,500 in the first year.
• Perform various office and administrative functions, including product listing, data entry, client
correspondence, shipping, and basic bookkeeping.
MARKETING INTERN
Nutek Forged Wheels | Orange, CA 2/2013 – 6/2013
• Assisted the marketing director in creating advertising designs for social media and events.
• Co-branding: car enthusiasts blogs, trade shows, high-end aftermarket products.
• Increased company’s presence on social media platforms by 5000 fans.
SALES ASSOCIATE
Blockbuster Video L.L.C. | Monrovia, CA 2008 – 2012
EDUCATION
California State Polytechnic University Pomona Graduated June 2013
• Bachelor of Science in Business Administration – Marketing Management
ORGANIZATIONS
• District 37
• American Motorcyclist Association
131 E. HERMOSA DR. • FULLERTON, CALIFORNIA 92835
(626) 831-0737 • BOBBYKIMBALL2@PACBELL.NET
ROBERT J. KIMBALL
