Personal Information
Unternehmen/Arbeitsplatz
Raleigh-Durham, North Carolina Area United States
Beruf
Founder LIFT PhD > I help companies make better decisions > Strategy Advisor @liftphd_RNS
Branche
Apparel / Fashion
Info
INSIGHT, STRATEGY & ACTION
I have worked directly in accounting, consulting and high tech. I have consulted in manufacturing, finance & insurance, healthcare, food, sports & recreation and all types of services. I have worked with over 50 major companies as clients. And just to keep myself out of trouble I have started several businesses and have advised and invested in start-ups.
The constant thread throughout my diverse career is a quest for getting the model right – figuring out how to satisfy customers and deliver exceptional value. I have learned, at times the hard way, that the only defensible business objective is the continuous pursuit of value creation for the customer.
I als.
Tags
expert network
consulting
market research
analytics
big data
customer satisfaction
service recovery
services
customer loyalty
decision making
improving decision making
executive education
marketing
data analyis
statistics
market analysis
analysis
customer service
service
service quality
liftphd
insights
professors
professional development
evidence-based
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Präsentationen
(3)Infografiken
(2)Personal Information
Unternehmen/Arbeitsplatz
Raleigh-Durham, North Carolina Area United States
Beruf
Founder LIFT PhD > I help companies make better decisions > Strategy Advisor @liftphd_RNS
Branche
Apparel / Fashion
Info
INSIGHT, STRATEGY & ACTION
I have worked directly in accounting, consulting and high tech. I have consulted in manufacturing, finance & insurance, healthcare, food, sports & recreation and all types of services. I have worked with over 50 major companies as clients. And just to keep myself out of trouble I have started several businesses and have advised and invested in start-ups.
The constant thread throughout my diverse career is a quest for getting the model right – figuring out how to satisfy customers and deliver exceptional value. I have learned, at times the hard way, that the only defensible business objective is the continuous pursuit of value creation for the customer.
I als.
Tags
expert network
consulting
market research
analytics
big data
customer satisfaction
service recovery
services
customer loyalty
decision making
improving decision making
executive education
marketing
data analyis
statistics
market analysis
analysis
customer service
service
service quality
liftphd
insights
professors
professional development
evidence-based
Mehr anzeigen