1. Rob Brown
63 Saddleback Rd, Camberley, Surrey GU15 4DA / 27 Turpin Way, Chippenham, Wiltshire SN14 0UF
07796 35 45 15 • 01249 655839 • robbiebrown63@yahoo.co.uk
Personal Statement
I am a Design & Project Mgr with in excess of 20 years experience and very successful track record in “High End” retail and
commercial fit out & refurbishment projects across UK, EU & North America, often simultaneously. I have worked Client Side
and as PM for Main Contractors alike, putting me in the enviable position of delivering projects from “both sides”.
Typically having key design & production input, usually involved from conception through to finalised in depth detailed designs
& plans ensuring end products are delivered in the most visually and financially effective manner. Usually taking the lead role as
chief liaison officer between stake holders and Main Contractors.
I am extremely analytical in thought and implementation of work processes ensuring designs, Quality Assurance and budgets are
fully adhered, while being able to provide immediate and decisive decisions ensuring projects are completed within agreed time
scales to a previously agreed quality standard and within budget.
Three of my designs / projects have won “Best fit out / refurbishment package” in Europe’s highest award ceremony held in Park
Lane, London. A fourth has just won a National reception design of the year award.
In addition to retail environments, I have been privileged to work for numerous senior members of the Royal Family & VIP’s, this
will give you an indication to the standard of quality I expect and deliver on projects I am involved with. Having this level of
experience, I am very comfortable in communicating confidently and effectively at all levels from unskilled trades through to the
most “determined” stake holder.
Clients have included:
Retail / High Street – Costa Coffee, Blackwells, Oddbins, Pets at Home, Marie Curie Cancer Care, CocaCola, Lloyds Bank,
Virgin Media, BT, BBC, Vision Express & Spec Savers
Sports - Williams F1, Toyota F1, Minardi F1
Catering – Olympia Exhibition Hall, Autologic, Bevan Ashford, Virgin Media, BT Sport HQ
Public Sector – Frimley Health, BHFT, John Radcliffe Hospital, Brompton Hospital, Bristol Royal Infirmary (child intensive
care) & Child Support HQ.
Education – Queens College Oxford, Bath Universities, Plymouth University & U.W.E.
Defence – Sandhurst Military Academy, numerous MoD bases, Command Centre USNavy, Aldermaston & Porton Down., MHS.
Commercial – Lloyds TSB, British Gas HQ, Microsoft UK HQ, Autologic, (transport) KPMG, Pearl Assurance, Norwich Union,
Bevan Ashford (Legal), Alterion (call centre), TOTE (racecource bookmakers),
Key Skills
25yrs experience of Design, Project & Contract Management.
18 years experience Client Side of projects.
20yrs experience of Refurbishment and complete Fit Out Management within client facing projects.
25yrs experience of Planned and Reactive maintenance & rebranding programmes.
Extensive customer / end user facing experience.
Experience of managing large and small S/E & PAYE teams.
Design and presentation experience.
20 years Surveying and Estimating skills.
Production of tenders / quotation packages.
Health & Safety site & workshop management
Computer literate with CAD experience.
Education / Training
RICS – on going programme.
Advanced City & Guilds in Carpentry & Joinery.
CITB trained in Health & Safety both for UK and USA inc Fire / H&S Risk Assessments & CDM regulations.
PRINCE2
I.I.M. (Degree in Management Studies specialising in Project Management and Business Studies)
Quality Assurance
Quality Management
Numerous H&S courses attended in relation to site / office management.
Work Experience
Design / Project Mgr – (September 2013 – Present) NHS Trusts, Frimley Health, HWPH, Berkshire Health Foundation Trust –
Designer, Project Manager and more recently working as Capital Project Mgr / Designer across hospitals in Slough, Windsor,
Ascot and Frimley. Working client side ensuring projects are designed to provide optimum value and longevity giving value for
money, whilst ensuring designs are kept current by use of alternate materials, colours and methods. Motivating, controlling and
directing sub-contractors and other NHS external design agencies ensuring financial controlled and respected. Motivating people
to move away from non-commercial methods used throughout the NHS for many years.
Key Achievements:

2. Ensuring Contractors who have worked across numerous NHS Trusts produced designs which are fit for the end user requirements
rather than installations which suited the designer more than the end users. This included the painful experience of educating
historic NHS design departments the importance and necessity of project managing with commercial influences paramount across
all levels.
Project Manager – Companion Care Veterinary Company. April 2011 – July 2013). Full Design, budgetary and site
management responsibilities. (Solely owned by Pets at Home) Sole responsibility for design, specification requirements, tender,
planning, installation of medical equipment and ongoing remedial and maintenance works. Helped CC become the UK’s largest
Veterinary company while at the same time reducing installation timescales & refurbishment costs.
Key Achievements:
Reduction of refurbishment costs in excess of £300,000 pa.
Designing vet surgery which won “Best Reception throughout United Kingdom”
Motivation & team building within Property Dept staff and Contractor workforces.
Training other PM’s to alternate practice methods.
Design & implementation of staff training relating to H&S legal duties.
Project management across UK on freelance basis. (Dec 2009 – March 2011) Working for many retail and domestic
refurbishment projects throughout the South West of England often as consultant challenging existing practises within the
organisation.
Project / Property Surveyor - Marie Curie Cancer Care, Nationwide (July 2004 to Dec 2009). I had sole project management
responsibilities within my region, having full responsibility of refurbishment designs / rebranding & remedial sections alongside
implementing planned maintenance programmes. I would be initial point of contact between all stake holders. I would be
undertake full design responsibilities and production of estimating and tender packages for refurbishment, selection and
management of Sub Contractors. Budget planning, Capital project management, ensuring H&S legislation is implemented
throughout all properties. Production of Management reports & implementation of report findings. Building maintenance of retail
units, offices, call centres and numerous Hospices Nationwide. Implementation of closures where required. Reason for leaving -
redundancy.
Key Achievements:
Motivation & team building within Property Dept staff and Contractor workforces.
Implementation of new concept within Charity retail units.
Design & implementation of staff training relating to H&S legal duties.
Implementation of Capital works throughout Hospice environments.
Production of project, H&S and Fire Risk assessments Nationwide.
Project / Contracts Mgr, Lympany Ltd Nationwide (May 2002 to July 2004). Project Mgr - Designing, Surveying, full PM for
complete fit out packages and producing building maintenance / refurbishment programmes.
I was the primary point of contact for End User departments & Site staff throughout all refurbishment exercises. Additional duties
included the planning of contracts and workloads. I had full budgetary responsibility, including estimating and production and
presentation of quotation packages. Reason for leaving – Company became insolvent.
Key Achievements:
Training existing staff to use Autocad software.
Reduction of installation costs by £200,000 pa using alternate installation methods & products.
Reduction of quality issue related complaints by 90%.
First Time Fit rate increased to 98%
Project / Contract Mgr, Claremont Business Environments, (May 2000 to May 2002) Project / Contracts Mgr in commercial
refurbishment packages including surveying, production of tender packages, Budget control, planning and on site & remote
Project management. Blue chip client base including Coca Cola and Camelot. Report production. Reason for leaving – Head
hunted.
Key Achievements:
Being Project manager on site at the U.S. Navy’s Command HQ in Central London, during the period immediately following
“9/11”. Managing site and office staff through extremely difficult conditions, often involving members of NATO at the highest
level.
Ensuring the full cooperation and management of on site self employed tradesmen working long hours 7 days a week with
extremely hostile US marine presence a constant threat to team motivation and safety of welfare.
Production and implementation of new UK wide strategy for increasing revenue & decreasing customer complaints.
Man management & team building of previously unruly PAYE & Self Employed tradesmen at all levels of the refurbishment
industry.
Design and implementation of nationwide staff & management training / retraining.
Hobbies & Interests
One of my main passions is cooking. As one who enjoys challenges, I produced a 4 course sit down dinner for 130 guests – on the
day of my own wedding!
I enjoy trying to play Golf as well as most water sports, travelling, design & music.
My other passion, being motor sports, where I achieved 2nd place in the European championship series of races two years
running.
I have a beautiful wife, Jennifer, a 19 year old son, Timothy & an 8 year old daughter, Ellena.

3. References are available on request.