2. SILABUS
1. INTRODUCTION……………….
2. 7 TYPES OF EXTRAVAGANCE (WASTES)
3. WHY KAIZEN……………
4. 8 KEY ELEMENT OF KAIZEN CULTURE
5. KAIZEN MINDSET…………
6. BENEFIT & DIFFICULTY OF KAIZEN………..
7. HOW TO IMPLEMENT KAIZEN………..
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3. CHANGE
TO BE GOOD
改善 CHANGE FOR BETTER WITH CONTINUAL IMPROVEMENT
INTRO
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4. Kaizen, Japanese for "improvement" or "change for
the best", refers to philosophy or practices that focus
upon continuous improvement of processes in
manufacturing, engineering, and business
management. It has been applied in healthcare,[7]
psychotherapy,[8] life-coaching, government, banking, and other industries. Imai (1986)
acknowledged, that Kaizen starts with detection of needs and problem definition:
The starting point for improvement is to recognize the need. This comes from recognition of
a problem. If no problem is recognized, there is no recognition of the need for improvement.
Complacency is the archenemy of KAIZEN.[9]
Ishikawa (1985)[10] and Imai (1986) both defined the Seven Basic Tools of Quality. Looking
back on the impact of Kaizen, Imai (1997) stated:
'Kaizen' means ongoing improvement involving everybody, without spending much money.
When 'Kaizen' was first published here in 1986, many U.S. products were of poor quality, and
Japanese-made products were gaining market share. Since then, American companies have
made great strides in improving product quality, and much of that is attributable to their
implementation of kaizen principles, which incorporate TQM.
About KAIZEN
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7. DEMINGS CYCLE or SHEWART CYCLE or PSDA
CYCLE found by EDWARDS DEMINGS AND WALTER
SHEWART
It is a continuous quantity improvement model
consisting of a logical sequence of four repetition
steps for continuous improvement and learning
PLAN ► PLAN AHEAD FOR CHANGE. ANALYSE & PREDICT RESULTS
DO ► EXCUTE THE PLAN TAKING SMALL STEPS.
STUDY ► CHECK AND STUDY THE RESULTS
ACT ► TAKE ACTION TO STANDARDIZE
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11. 1. To eliminate waste in organization.
2. To increase productivity.
3. To improve quality
4. Customer satisfaction.
5. Growth of the organization.
6. To eliminate any abnormalities & stopping of limits
7. Developing self personality.
WHY KAIZEN
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13. 1. KAIZEN MINDSET
2. CUSTOMER ORIENTATION
3. QUALITY CONTROL CIRCLES
4. SUGGESTION SYSTEM
5. DISCIPLINE IN WORKPLACE
6. SMALL GROUP ACTIVITIES
7. CO-OPERATIVE RELATIONS
8. TOTAL QUALITY MANAGEMENT.
8 KEY ELEMET OF KAIZEN
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14. 1. EVERYTHING CAN & SHOULD BE IMPROVED
2. NOT A SINGLE DAY SHOULD GO WITHOUT SOME KIND
OF IMPROVEMENT.
3. IMAGINE THE IDEAL CUSTOMER EXPERIENCE AND
STRIVE TO PROVIDE IT.
4. DON’T JUST CRITICIZE,SUGGEST AN IMPROVEMENT.
5. THINK OF HOW TO IMPROVE IT INSTEAD OF WHY IT
CANT.
6. SET TARGET AND MOTIVATE YOURSELF TO ACHIVE IT.
7. USE COMPTETION TO AROUSE INTEREST.
8. DON’T LOOK FOR REWARDS.
9. GENERATE MORE QUESTIONS.
10. SAY YOURSELF I CAN DO IT
KAIZEN MINDSET
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22. 1. Kaizen reduces waste - like inventory waste, time waste and
workers motion.
2. Kaizen improves space utilization and product quality.
3. Results in higher employee moral and job satisfaction.
4. Teaches workers how to solve everyday problems.
BENEFIT OF KAIZEN
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23. 1. Resistance to change.
2. Lack of proper procedure to implement.
3. Too much suggestion may lead to confusion and
time wastage.
4. Difficult to implement in large scale process, where
analyzing requires a lot of time.
DIFFICULTY OF KAIZEN
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24. HOW TO IMPLEMENT in
MANUFACTURE
Employee develops an
improvement Idea & discuss
with Supervisor
Supervisor review this
improvement Idea &
encourages immediately
action
Implements
By Employee
Result
PUBLISHES this KAIZEN
And reward given
This Improvement
Written upon a
simple KAIZEN
SHEET
Employee
Identify problem, waste or
opportunity for improvement
and write it down
Good
Poor
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