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Continuity of Experience
Establish presence across
channels to enable continuity of
experience
Customer
Fulfillment
Create every app, digital
tool, & shopping venue to
serve as a fulfillment point for
customers
Centralize &
Consolidate
Centralize & consolidate
all your marketing and
technical product
information
Emphasize on
Interaction
Place special emphasis on
customer interaction at
every touch point
Real Time
Shopping
Adopt all applicable cutting
edge technology to cater to
customers in real time
Rich Digital
Experiences
Put your customers
first. Create rich digital
experiences for all output
channels simultaneously
Customer
Relationships
Develop long-term
customer relationships
through seamless
consistency
7 STEPS TO SUCCEED IN
MULTI CHANNEL RETAIL

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Here's How To Succeed in Multi-channel Retail: Follow These 7 Steps

  • 1. Continuity of Experience Establish presence across channels to enable continuity of experience Customer Fulfillment Create every app, digital tool, & shopping venue to serve as a fulfillment point for customers Centralize & Consolidate Centralize & consolidate all your marketing and technical product information Emphasize on Interaction Place special emphasis on customer interaction at every touch point Real Time Shopping Adopt all applicable cutting edge technology to cater to customers in real time Rich Digital Experiences Put your customers first. Create rich digital experiences for all output channels simultaneously Customer Relationships Develop long-term customer relationships through seamless consistency 7 STEPS TO SUCCEED IN MULTI CHANNEL RETAIL