1. Rita V. Olszewski
1087 Hoovertow n Road, Penfield, PA 15849
Home Phone (814) 637-5413
Cell Phone: 814-661-2450
Email: ritao3@yahoo.com
GOAL
To obtain a position that will enable me to use my experience and strengths to benefit their business, their
customers and their community.
STRENGTHS
Strong work ethic; fast learner; communications; team building; reliable and trustworthy; customer service excellence;
problem solving; process improvement; detail oriented; global vision; proactive, long-term goal planning approach.
EXPERIENCE
June 2015 –July 2015 Service Contract, Lighthouse Healthcare Advisors, LLC
I assisted a team in the observation of Western Maryland Health System’s hospital patient access points to determine the
utilization level and process efficiency of the Electronic Medical Record.
March 2014 – April 2015 Director, Penn Highlands DuBois, Physician Network Financial Services
My position with Penn Highlands focused on the Provider Enrollment and Medical Staff Credentialing processes for the
Penn Highlands Physician Network of over 300 physician and non-physician providers. My primary goal was to organize
and coordinate the two department’s processes to ensure: timely provider enrollment and Medical Staff active status;
optimize the ability of the billing department to submit and collect on provider claims; crease an accurate and current
physician information resource tool; resolution of enrollment issues that are impacting billing and payment; regulatory
compliance; staff oversight and skill-specific training.
During my tenure with Penn Highlands Dubois, I participated in the Six Sigma Green Belt training program and physic ian
practice quality enhancement project related to the Highmark Medicare Advantage Stars program.
January 2010 – March 2014 Administrator, Clear Med Provider Corporation, an affiliate of Clearfield Hospital
I was the administrator of the physician employment and clinic services branch of the health system. I was responsible for
the administrative oversight of 17 physicians, 3 physician assistants, 3 CRNPs, 75 FTE clinic employees, and 16 multi-
specialty clinics.
In addition to my administrative duties, I had administrative oversight over the payor enrollment process for new
physicians, created a new for-profit corporation for the health system, and was highly involved in facilitating ongoing
communication between our outsource billing company and our financial/business/information technology departments.
Special project involvement included: Pediatric spirometry program development; Initiation of an interactive, community
health and wellness fair; Promotion of involvement of the clinic staff within our various local communities; initiation of a
Clear Med Provider Corporation quarterly physician meeting; development of more organized and efficient physician on-
boarding guidelines.
I was an active participant of the following Clearfield Hospital committees: Leadership; Committed to Caring; Corporate
Compliance; Ambulatory Care Panel; Service Excellence; Suggestion Box; Ambulatory Care Department. During my
tenure at Clearfield, I was an active member of the Pennsylvania Mountain Healthcare Association Practice Administrator
Group, the VHA Practice Administrator Group, the Hospital Council of Western PA Practice Administrator Group, and the
PA Medical Society.

2. Resume – Olszewski, Rita V.
814-637-5413
ritao3@yahoo.com
March 1, 2009 – December 31, 2009 HealthSouth Unit Administrator for DuBois Regional Medical Center, Inpatient
Rehabilitation Unit
While with Health South, I held an administrative/advisory role between HealthSouth Altoona and DRMC; I was
responsible for managing, planning, and directing the operations of DRMC’s 29-bed inpatient rehabilitation unit to ensure
quality patient care and the financial integrity of the unit. I also served to ensure compliance with applicable laws and
regulations, as well as with all relevant policies and procedures. My responsibilities included, but were not limited to:
accountability for compliant facility operation; operational analysis and oversight; marketing strategy development; volume
growth; program development; expense control and revenue enhancement; policy and procedure development and
implementation; process development related to the assurance of regulatory compliance.
The management contract between Health South and DRMC expired December 31, 2009.
August 2007 – January 2009 ERHS Director of Business Development and Communications
It was my responsibility to coordinate and implement a system wide marketing and communications business plan,
incorporating all health system affiliates into a comprehensive, marketable continuum of health care delivery services. As
a member of the Elk Regional Health System senior management team, I took part in strategic, business, and financial
planning, and helped to ensure that the organization’s mission, vision, and values were integrated into all planning and
decision making processes. Key components of my position included the facilitation of the internal and external
communication processes, and the implementation of an organizational culture change/upgrade. I also participated in the
Kennametal Center of Operational Excellence networking group (out of St. Vincent University), which explored the lean
manufacturing concept with regard to health care operations.
November 2001 – August 2007 VP/Administrator, Elk Regional Professional Group, Inc.
I was responsible for the administration of the branch of Elk Regional Health System that employed physicians, as well as
administration of the physician billing department. My duties included working with members of the senior management
team on staffing, planning, budget development, physician recruitment and provider enrollment, physician billing
operations, and the overall operational activities of the employed physicians and their practices/staff. When I started,
ERPG employed eight physicians; when I left Elk Regional, ERPG employed over 30 physicians and 4 CRNAs and ERPG
practitioners contributed over $20,000,000 hospital net revenue annually to the bottom line of Elk Regional Health Center.
May 1999-November 2001 UPMC Community Medicine, Inc. Medical Practice Administrator
I worked with system-owned practices within outlying communities. It was my responsibility to monitor practice
compliance, facilitate system communications, and generate referrals to the UPMC tertiary care facility in Pittsburgh. My
priorities were to facilitate the growth of system referrals and to work with the practices to implement processes that
resulted in revenue enhancement, cost reduction, and improved charge capture practices. I also served on UPMC CMI
committees that reviewed: physician extender guidelines; practice/system/patient computerized interfacing; employee
orientation and video training tools; HIPPA regulations.
1997-1999 Self-Employed Consultant and Business Owner
During this time I planned, developed, and operated a family business that employed ten individuals. I also provided
administrative consultation services to health and human service organizations. My consulting projects included:
development and implementation of training programs for the PA Child Care program; development of administrative and
staffing guidelines (Full Circle, Inc.); provision of evaluative/review services, resulting in program recommendations for
improvement and growth (Full Circle, Inc.); provision of administrative services for programs in a transitional state (HOPE
for Victims of Violence, Transact Health Systems, and Clearfield County League on Social Services); provision of grant
and program development proposals (HOPE for Victims of Violence and Full Circle, Inc.).
1987-1997 Executive Director of Transact Health Systems of Central PA
It was my responsibility to work with the Monroeville-based parent group to implement the Transact model in the Central
PA area. Transact’s goal was to provide multi-disciplinary life and behavior management services to individuals of all
ages; our specialty was the management of Attention Deficit Disorder. During my tenure, our primary and secondary
service area expanded to a three-hour drive radius (approximately 125 to 150 miles); we were also able to attract patients
from Ohio and New York. Along with the administration of the program, I was involved in outreach and training programs,
which included lectures to groups as small as ten and as large as 300. During this time period, I was also contracted by
the state of PA to plan, organize, and implement certification training programs for day care providers operating within
Pennsylvania.

3. Resume – Olszewski, Rita V.
814-637-5413
ritao3@yahoo.com
1981-1987 Executive Director of the Bi-County Addictions Center
During my six years with this non-hospital based substance abuse program, my accomplishments included: improvement
of previous program licensing deficiencies in order to bring the site into State regulatory compliance and full licensure;
development of a jail based program for offenders; implementation of the Jefferson County Driving Under the Influence
(DUI) program; development and implementation of the DUI Intervention program; development of a family program;
relocation of the adolescent unit and outpatient services to a renovated facility, doubling the bed size of the facility from 10
to 20 beds; development and implementation of school prevention programs related to substance abuse and DUI;
facilitation of the development and implementation of a program for victims of domestic violence and sexual assault.
1978 – 1981 Homemaker and Part Time Copy Writer and Free Lance Writer
After our son was born, I took some time off to work from home. During this time period, I also worked for a local radio
station (WCED) writing advertisements and copy for them, as well as writing articles for a local resort magazine (Treasure
Lake).
1975 – 1978 Executive Director of the Clearfield County Family Day Care Program, League on Social Services,
Inc.
It was my responsibility to plan, implement, and administer a relatively new program concept at the time -- a county-wide
day care program utilizing area homes as day care settings. I began with a blank canvas, interviewed provider
candidates, had their homes licensed, set up the administrative team and office, and worked with the PA Department of
Welfare and the PA Department of Health to monitor state licensing compliance guidelines. My administrative duties were
all inclusive with regard to administrative and operational oversight: location and set-up of an administrative office;
purchasing; annual grant submission; governmental guidelines oversight; budgeting; financial oversight; staff recruitment
and management – hiring, training, firing; communications; outreach. I left this position after the birth of our son to
remain home during his first few years.
1974 – 1975 Public Relations Assistant for United Press International, NY, NY
Following college, I relocated to Manhattan to gain marketing and PR experience. I worked with the public relations
director of United Press International on writing, newspaper publisher communications and correspondence, editing,
maintaining up-to-date staff and writer biographies, working with the public, and entertaining editorial ideas.
EDUCATION
Pennsylvania State University, June 1974
BA in English/Communications - Graduated with Honors
Emphasis Courses in: Business/Accounting; Psychology/Sociology; Journalism; Marketing & PR
REFERENCES AVAILABLE UPON REQUEST