1. 1
Rita McCarty-Miller 813-966-2200
Plant City, FL 33566 ritamccartymiller@gmail.com
https://www.linkedin.com/in/rita-mccarty-miller
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PROFILE
Highly effective, organized, and detailed oriented Senior Administrative Assistant with extensive experience
providing executive support to senior executives and their teams at a Fortune 500 IT company. Independent, self-
motivated professional with excellent analytical problem solving skills while continually exercising a high-level of
confidentiality. Communication specialist with a high degree of success and efficiency excelling from office
management to logistics duties including space planning. Well respected and considered the “Go To” resource for
senior executives, directors, managers, and peers. Possess an extensive knowledge of expense vouchering
systems, space planning, communications, logistics and wireless device management.
TECHNICAL KNOWLEDGE
 Expert proficiency in Microsoft Office Suite, Outlook and Calendar, and Internet Explorer
 Expert proficiency in Pegas Travel and Logistical Supply ordering systems
 Expert proficiency in V1V and PeopleSoft AP expense vouchering systems
 Hands-on logistics expert which includes: PC, printer, scanner, multi-line phone, fax
PROFESSIONAL EXPERIENCE
Senior Executive Assistant 2009 – 2016
Verizon Communications Corporation/Consumer & Mass Business
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Provided Executive support to the Consumer & Mass Business organization with over 400 employees throughout
the Verizon footprint as well offshore.
 Logistics expert managing all communications and hardware devices used by each and every employee.
 Managed all wireless devices including, but not exclusive to:
o Consolidation of over 100 individual wireless bills to a single bill for processing which resulted in
a savings of over $5,000 per year.
o Managed and audited wireless billing plans, making updates, as appropriate, lower cost plans.
 Efficiently approved expense vouchers for Vice President for his executive directors, directors and
managers meeting corporate guidelines with 100% accuracy and timeliness.
 Managed real estate space planning for over 15 locations.
 Created and maintain equipment inventory spreadsheet for all employees in the organization.
 Singly managed and coordinated annual equipment upgrade process within budget, timeline and
guidelines.
 Established as the “Go To’ point of contact for all non-technical business issues, HR or payroll related.
 Created step-by-step “How To” documents, with actual screen shots, to assist all employees with
processes such as: How To Submit your Expense Report, Book Travel, Request a Corporate Credit Card,
Book a Teleconference, Request Access and Photo ID Badges. These documents have been shared with
over 4000 employees in the IT organization.

2. 2
Rita McCarty-Miller 813-966-2200
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Coordinator 2006 –2009
Verizon Communications Corporation/Consumer & Mass Business
Provided executive level support to Vice President, 3 directors, and their teams of over 200 management
employees nationwide. Acted as point of contact for problem resolution and policy / procedural questions.
Inputted and submitted executive expense reports on a monthly basis. Managed complex calendars for senior
level executives to include scheduling appointments, meetings and travel itineraries.
 Achieved 100% accuracy and timely management and distribution of organizational charts, memoranda,
agendas, as well as 5 weekly and 5 monthly reports.
 Timely coordination and management of executive director’s complex Outlook calendar, meetings, and
travel arrangements.
 Accurately prepared and processed bi-weekly expense vouchers for executive director and audited his
direct reports expense vouchers meeting Accounts Payable and Finance objectives with100% accuracy
and timeliness.
 Planned and coordinated projects, meetings, and large conferences for on-site and off-site events under
demanding deadlines.
 Acted as liaison between team and Human Resources/Payroll/Benefits questions to ensure proper
communication and resolution.
 Created Guidelines Reference Handbooks to assist management employees with entering their expense
vouchers and developed an auditing procedure which brought the team to 100% finance/auditing
compliance.
Staff Specialist 1997 – 2006
Verizon Communications Corporation/Consumer & Mass Business
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Provided Executive support to managers and 40 plus management employees
 Timely management of manager’s calendar, email, meetings and travel arrangements.
 Prepared and processed expense vouchers for managers and teams, meeting corporate guidelines with
100% accuracy.
 Created, maintained and distributed departmental contact/information directory with 100% accuracy.
 Prepared and distributed correspondence, memoranda, agendas, and organizational announcements.
 Maintained personal and confidential records to include personnel files, grievance files, and sensitive
correspondence.
 Interacted daily with all levels of executives, managers and management employees.
 Planned and coordinated projects, meetings, and large conferences for both on-site and off-site events.
Previous Experience
James W. Gay, MD
Toco Hills Internal Medicine
Walter Little, MD & Donald Ball, MD
EDUCATION
DeKalb Community College – Medical Office Assistant