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China’s Pragmatic Path to
                                   Cloud Computing
                                   Allan E. Alter, Research Fellow
Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
Accenture Institute for High Performance: a
 “Think and Act” research organization
• Bold ideas, actionable insights, client relevance
• Rigorous research, cited and published in top media


                         London
                                                             Beijing                                         Chicago

                                                                                                                            Boston
                                               Delhi




 Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                                      2
China cloud survey respondents
By company size                                                                            By job title
                             2%                                                                1% 2%
   4%                                                                                         2%
                  11%                                                                              5%
  4%

                                                                                                                            36%




                                    83%                                                          55%


      70 billion RMB or more                                                                   IT executive                   Chairman, president, CEO
       3.5 billion – 69 billion RMB                                                            CIO or CTO                     Academic researcher
      1 billion – 3.5 billion RMB                                                              Chief IT architect or strategist
      Less than 1 billion RMB                                                                  CFO, COO, Chief Strategy Officer
Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                                                       3
Survey questions
                                                                                    • Adoption
                                                                                    • Spending
                                                                                    • Sources
                                                                                    • Use
                                                                                    • Concerns
                                                                                    • Accelerators and
                                                                                      inhibitors
                                                                                    • Variances

Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                             4
Cloud use is growing in China
In the next two years, many more large Chinese organizations will start
to use, test or experiment with cloud computing.


                                                                                                            12%


 Not using clouds                                  57%



                                                                                                            88%


 Using clouds                                      43%



                                                Now                                                   In two years
Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                            5
Adoption in China is slower
than in the U.S. and other
countries.
Software as a service                                    Infrastructure as a service                                   Platform as a service
                     94%             94%                                        88%             92%                        91%                    93%
     88%                                                                                                                              89%
                     29%             32%                        68%                             34%                                               37%
                                                                                32%                                                   35%
     75%
                                                                49%                                                        83%
                     65%             62%                                                        58%                                               56%
                                                                                56%                                                   54%

     13%                                                        19%                                                         8%
    China            USA           Outside                    China             USA          Outside                       China      USA       Outside
                                    China                                                     China                                              China

Process as a service                                     Private cloud platforms
                                     92%                       95%             94%             94%
     86%             86%
                                     30%                                       33%             31%
                     28%
                                                               54%
     71%
                     58%             62%                                       61%             63%
                                                               41%
                                                                                                                             Testing, piloting or investigating
     15%
    China            USA           Outside                    China            USA          Outside                          Using
                                    China                                                    China
Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                                                                    6
Private cloud adoption will move faster
than public clouds in the next two years.
China                                                                                      Other Nations
                                                                                                                               3%
      1%                                                                                                         16%                2%
                    10%

      13%
                                                   40%                                                                          27%


                                                                                                  50%
               36%



                                     Private cloud                Private and public cloud                      Public cloud

                                     Not planning to use clouds                     Do not know

Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                                           7
Many drivers for cloud computing
activity in China
 Percentage responding “very important” or “important”
Reduce upfront IT costs                                                                                                                        49%

Exchange data more efficiently with outside organizations                                                                                     47%

Establish uniform processes in different regions                                                                                           46%

Enable processes that are not otherwise cost effective                                                                                   43%

Improve analytical capabilities                                                                                                         42%

Reduce or avoid cost of maintaining own IT infrastructure                                                                               42%

Provide IT services where IT infrastructure, resources or labor
is limited                                                                                                                         39%
Improve communications and collaboration between
individuals                                                                                                                       38%

Provide platforms for standardized, efficient business
processes                                                                                                                        36%

Develop new or improved services/products more quickly                                                                     32%

Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                                                       8
Putting clouds to work: platforms,
operations, collaboration
Uses for cloud computing in next 18 months
Provide an IT platform for business processes involving
                                                                                                                                        44%
multiple organizations

Run e-business or e-government web sites                                                                                         34%

Run CRM, ERP, or supply chain applications                                                                                        34%

Provide personal productivity and collaboration tools to
                                                                                                                                 33%
employees

Back up data                                                                                                               24%

Analyze data for research and development                                                                                  23%

Process and store applications or other forms                                                                         21%

Meet spikes in demand on our web site or internal systems                                                             21%

Develop and test software                                                                                             21%

Analyze customer or operations data                                                                               19%

Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                                                9
Long term benefits: savings, speed and
flexibility
Cloud computing’s greatest potential in next five years
                                                                                                                                          70%
Enable speed, flexibility and
                                                                                                                                  59%
responsiveness                                                                                                                   57%
                                                                                                                                        66%
Permanently and significantly                                                                                                     58%
lower operating costs                                                                                                      51%
                                                                                               31%                          33%
Enable new, innovative                                                                                               48%
processes                                                                                                             49%
                                                                                               31%
Support product/service                                                                                     41%
innovation                                                                                                   42%
                                                                                                   21%
                                                                                          28%
Improve decision making                                                                 26%
                                                                                                    35%
                                                                              18%                  21%
Expand operations to new                                                                 27%
markets                                                                                             35%

      China           USA             Outside China
Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                                                  10
Characteristics of Chinese cloud
 computing leaders
• See cloud computing’s potential for
  innovation and process improvement.
• Exploring many potential benefits from
  cloud computing.
• Further along in deploying
  virtualization; more likely to outsource
  IT.
• Believe cloud computing is important
  for China.
• More open to using foreign cloud
  providers.
 Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                             11
Reasons for caution
    Lack of knowledge about cloud computing
•   21 percent of Chinese IT executives describe their level of
    knowledge as either advanced or expert.
    Security concerns
•   89 percent express a high degree of concern about data security,
    privacy and confidentiality.
    State of the cloud market
•   56 percent would consider obtaining cloud services from their
    current IT or telecommunications vendors, and only 14 percent
    would definitely or probably do so.
    Technical constraints
•   14 percent of Chinese companies in our study had extensively or
    moderately virtualized their servers.
    Government guidelines
•   51% say unclear policies on cloud computing are a major
    impediment.
    Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
    Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                             12
Recommendations
    Government Leaders:
•   Support: Continue establishing local cloud computing centers and partnerships, and
    encouraging new cloud providers.
•   Improve: Increase the speeds and availability of China’s broadband infrastructure.
•   Regulate: Establish clear guidelines and standards for cloud security, reliability, and
    service provider certification.
•   Use: Set example for industry by using cloud services in government.

    Senior IT Executives:
•   Learn: Become well educated about cloud computing technology, requirements, risks
    and benefits.
•   Influence: Win executive support by presenting evidence about cloud benefits and ROI.
•   Solve: Identify technical and security issues, and develop plans to resolve them.
•   Innovate: Seek out and develop innovative ways to use clouds.


    Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
    Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                             13
Recommendations
    Senior Business Executives:
•   Analyze: Conduct a careful analysis of costs, savings and benefits.
•   Assign: Decide who should be involved in cloud computing decisions, and what their
    responsibilities are.
•   Lead: Make sure cloud computing receives focused thinking, planning and follow-
    through from IT and business executives.
•   Sponsor: Provide necessary financial, management and human resources support.
•   Choose: Carefully select and evaluate cloud providers.

    Cloud Computing Industry Leaders
•   Assure: Gain trust through service level agreements, stringent security standards, and
    studying clients’ business requirements.
•   Offer: Provide a broader range of cloud services,.
•   Cooperate: Participate in establishing industry clouds.
•   Publicize: Provide the public with examples of successful cloud computing adoption in
    China and other nations.
    Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
    Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                             14
The world is beginning to use cloud
computing
China                                                                                       Other Nations
Private cloud           15% 12% 21%             26%         26%
                                                                                            Private cloud             22%    25%    19%    24%   10%
platforms                                                                                   platforms


Process                                                                                     Process
                       9% 21%           29%             41%                                                           21%    26%    17%   20%    16%
services                                                                                    services
                                                         41%

Software               9% 15%          36%              41%                                 Software                  22%    24%    20%    21%   13%
Services                                                                                    services
                         1%
                          6%                            41%
Infrastructure             15%      27%               51%                                   Infrastructure          16%     25%    18%    24%    17%
services                                                                                    services
                         1%
                          3%
Platform                   22%            44%               31%
                                                                                            Platform
                                                                                                                    16%     24%    19%    26%    15%
services                                                                                    services


      Using for critical applications              Using for less important applications                   Testing or piloting

      Investigating            Not using or investigating
Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                                                         15
A critical mass of executives believe
cloud computing will affect strategy
                                                                                               Level of agreement
Cloud computing could provide my
company with a lasting competitive                                      15%                   28%                           32%           16%         9%
advantage
Cloud computing will make it
easier for established companies
                                                                       12%                 27%                         29%          17%          16%
to enter our market and compete
against us
Cloud computing could make our
company vulnerable to competition                                      14%                 23%                     26%            16%           22%
from small or start-up companies

My organization will need to adopt
cloud computing, whether or not it                                     12%              23%                           31%           20%          14%
provides competitive advantage


      To a very large extent               Substantially              Somewhat               Slightly          Not at all

Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                                                             16
How “cloud experts” are using cloud
computing and services
                                                                                                                           Advanced/
 Uses of cloud computing within next 18 months                                                                             Expert    China
 Backing up data                                                                                                           47%       24%
 Providing an IT platform for processes involving                                                                          45%       44%
 multiple organizations
 Running CRM, ERP, or supply chain management                                                                              42%       34%
 applications
 Providing personal productivity and collaboration tools 41%                                                                         33%
 to employees
 Developing and testing software                                                                                           40%       21%
 Storing and archiving large files (e.g., video or audio)                                                                  37%       14%
 Analyzing customer or operations data                                                                                     34%       19%
 Supporting projects (e.g., conducting surveys,                                                                            34%       9%
 engineering prototypes, etc.)
Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                                               17
How “cloud experts” are using cloud
computing and services (cont.)
                                                                                                                           Advanced/
 Uses of cloud computing within next 18 months                                                                             Expert    China
 Running e-business or e-government web sites                                                                              33%       34%
 Analyzing data for research and development                                                                               32%       23%
 Meeting spikes in demand on our web site or internal
 systems                                                                                                                   32%       21%
 Processing and storing applications or other forms                                                                        32%       21%
 Running data intensive batch applications (e.g., data
 conversion, risk modeling,                                                                                                28%       10%
 Sharing information with the government or regulators 24%                                                                           7%
 Providing consumer entertainment, information (e.g.,
 music, social networks)                                                                                                   20%       16%


Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                                               18
Users seek government action
  Steps government must take if cloud computing is to Outside
  be widely adopted                                   China                                                                      China
  Establish cloud security and data privacy standards                                                                      54%   69%
  Establish technical standards for cloud computing                                                                        48%   64%
  Certify cloud service providers                                                                                          44%   66%
  Establish and enforce minimum requirements on uptime,
  recovery time, etc.                                                                                                      42%   53%
  Collaborate with other governments and reduce the
  complexity of compliance requirements                                                                                    34%   39%
  Provide incentives for replacing existing systems with
  cloud-based systems                                                                                                      33%   23%



Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                                           19
Users seek government action (cont.)
  Steps government must take if cloud computing                                                                            Outside
  is to be widely adopted                                                                                                  China     China
  Offer an accessible national cloud (a cloud built by the
  government for use by companies and agencies)                                                                            31%       27%
  Loosen restrictions on customer or employee data
  crossing borders                                                                                                         31%       23%
  Subsidize cloud infrastructure build out                                                                                 30%       31%
  Provide free access to broadband Internet                                                                                30%       25%




Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                                               20
A tipping point




Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                             21
Thank you
                                                                         Allan E. Alter
                                                                         allan.e.alter@accenture.com

                                                                         Yali Peng
                                                                         yali.peng@accenture.com

                                                                         Lin Runhua
                                                                         Lin_runhua@ciecloud.org.cn

                                                                         Jeanne G. Harris
                                                                         jeanne.g.harris@accenture.com

Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009
Copyright © 2010 Accenture Institute for High Performance All Rights Reserved.                                             22

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Keynote 中国云计算调查报告 alter 埃森哲

  • 1. China’s Pragmatic Path to Cloud Computing Allan E. Alter, Research Fellow Copyright © 2010 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  • 2. Accenture Institute for High Performance: a “Think and Act” research organization • Bold ideas, actionable insights, client relevance • Rigorous research, cited and published in top media London Beijing Chicago Boston Delhi Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 2
  • 3. China cloud survey respondents By company size By job title 2% 1% 2% 4% 2% 11% 5% 4% 36% 83% 55% 70 billion RMB or more IT executive Chairman, president, CEO 3.5 billion – 69 billion RMB CIO or CTO Academic researcher 1 billion – 3.5 billion RMB Chief IT architect or strategist Less than 1 billion RMB CFO, COO, Chief Strategy Officer Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 3
  • 4. Survey questions • Adoption • Spending • Sources • Use • Concerns • Accelerators and inhibitors • Variances Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 4
  • 5. Cloud use is growing in China In the next two years, many more large Chinese organizations will start to use, test or experiment with cloud computing. 12% Not using clouds 57% 88% Using clouds 43% Now In two years Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 5
  • 6. Adoption in China is slower than in the U.S. and other countries. Software as a service Infrastructure as a service Platform as a service 94% 94% 88% 92% 91% 93% 88% 89% 29% 32% 68% 34% 37% 32% 35% 75% 49% 83% 65% 62% 58% 56% 56% 54% 13% 19% 8% China USA Outside China USA Outside China USA Outside China China China Process as a service Private cloud platforms 92% 95% 94% 94% 86% 86% 30% 33% 31% 28% 54% 71% 58% 62% 61% 63% 41% Testing, piloting or investigating 15% China USA Outside China USA Outside Using China China Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 6
  • 7. Private cloud adoption will move faster than public clouds in the next two years. China Other Nations 3% 1% 16% 2% 10% 13% 40% 27% 50% 36% Private cloud Private and public cloud Public cloud Not planning to use clouds Do not know Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 7
  • 8. Many drivers for cloud computing activity in China Percentage responding “very important” or “important” Reduce upfront IT costs 49% Exchange data more efficiently with outside organizations 47% Establish uniform processes in different regions 46% Enable processes that are not otherwise cost effective 43% Improve analytical capabilities 42% Reduce or avoid cost of maintaining own IT infrastructure 42% Provide IT services where IT infrastructure, resources or labor is limited 39% Improve communications and collaboration between individuals 38% Provide platforms for standardized, efficient business processes 36% Develop new or improved services/products more quickly 32% Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 8
  • 9. Putting clouds to work: platforms, operations, collaboration Uses for cloud computing in next 18 months Provide an IT platform for business processes involving 44% multiple organizations Run e-business or e-government web sites 34% Run CRM, ERP, or supply chain applications 34% Provide personal productivity and collaboration tools to 33% employees Back up data 24% Analyze data for research and development 23% Process and store applications or other forms 21% Meet spikes in demand on our web site or internal systems 21% Develop and test software 21% Analyze customer or operations data 19% Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 9
  • 10. Long term benefits: savings, speed and flexibility Cloud computing’s greatest potential in next five years 70% Enable speed, flexibility and 59% responsiveness 57% 66% Permanently and significantly 58% lower operating costs 51% 31% 33% Enable new, innovative 48% processes 49% 31% Support product/service 41% innovation 42% 21% 28% Improve decision making 26% 35% 18% 21% Expand operations to new 27% markets 35% China USA Outside China Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 10
  • 11. Characteristics of Chinese cloud computing leaders • See cloud computing’s potential for innovation and process improvement. • Exploring many potential benefits from cloud computing. • Further along in deploying virtualization; more likely to outsource IT. • Believe cloud computing is important for China. • More open to using foreign cloud providers. Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 11
  • 12. Reasons for caution Lack of knowledge about cloud computing • 21 percent of Chinese IT executives describe their level of knowledge as either advanced or expert. Security concerns • 89 percent express a high degree of concern about data security, privacy and confidentiality. State of the cloud market • 56 percent would consider obtaining cloud services from their current IT or telecommunications vendors, and only 14 percent would definitely or probably do so. Technical constraints • 14 percent of Chinese companies in our study had extensively or moderately virtualized their servers. Government guidelines • 51% say unclear policies on cloud computing are a major impediment. Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 12
  • 13. Recommendations Government Leaders: • Support: Continue establishing local cloud computing centers and partnerships, and encouraging new cloud providers. • Improve: Increase the speeds and availability of China’s broadband infrastructure. • Regulate: Establish clear guidelines and standards for cloud security, reliability, and service provider certification. • Use: Set example for industry by using cloud services in government. Senior IT Executives: • Learn: Become well educated about cloud computing technology, requirements, risks and benefits. • Influence: Win executive support by presenting evidence about cloud benefits and ROI. • Solve: Identify technical and security issues, and develop plans to resolve them. • Innovate: Seek out and develop innovative ways to use clouds. Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 13
  • 14. Recommendations Senior Business Executives: • Analyze: Conduct a careful analysis of costs, savings and benefits. • Assign: Decide who should be involved in cloud computing decisions, and what their responsibilities are. • Lead: Make sure cloud computing receives focused thinking, planning and follow- through from IT and business executives. • Sponsor: Provide necessary financial, management and human resources support. • Choose: Carefully select and evaluate cloud providers. Cloud Computing Industry Leaders • Assure: Gain trust through service level agreements, stringent security standards, and studying clients’ business requirements. • Offer: Provide a broader range of cloud services,. • Cooperate: Participate in establishing industry clouds. • Publicize: Provide the public with examples of successful cloud computing adoption in China and other nations. Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 14
  • 15. The world is beginning to use cloud computing China Other Nations Private cloud 15% 12% 21% 26% 26% Private cloud 22% 25% 19% 24% 10% platforms platforms Process Process 9% 21% 29% 41% 21% 26% 17% 20% 16% services services 41% Software 9% 15% 36% 41% Software 22% 24% 20% 21% 13% Services services 1% 6% 41% Infrastructure 15% 27% 51% Infrastructure 16% 25% 18% 24% 17% services services 1% 3% Platform 22% 44% 31% Platform 16% 24% 19% 26% 15% services services Using for critical applications Using for less important applications Testing or piloting Investigating Not using or investigating Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 15
  • 16. A critical mass of executives believe cloud computing will affect strategy Level of agreement Cloud computing could provide my company with a lasting competitive 15% 28% 32% 16% 9% advantage Cloud computing will make it easier for established companies 12% 27% 29% 17% 16% to enter our market and compete against us Cloud computing could make our company vulnerable to competition 14% 23% 26% 16% 22% from small or start-up companies My organization will need to adopt cloud computing, whether or not it 12% 23% 31% 20% 14% provides competitive advantage To a very large extent Substantially Somewhat Slightly Not at all Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 16
  • 17. How “cloud experts” are using cloud computing and services Advanced/ Uses of cloud computing within next 18 months Expert China Backing up data 47% 24% Providing an IT platform for processes involving 45% 44% multiple organizations Running CRM, ERP, or supply chain management 42% 34% applications Providing personal productivity and collaboration tools 41% 33% to employees Developing and testing software 40% 21% Storing and archiving large files (e.g., video or audio) 37% 14% Analyzing customer or operations data 34% 19% Supporting projects (e.g., conducting surveys, 34% 9% engineering prototypes, etc.) Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 17
  • 18. How “cloud experts” are using cloud computing and services (cont.) Advanced/ Uses of cloud computing within next 18 months Expert China Running e-business or e-government web sites 33% 34% Analyzing data for research and development 32% 23% Meeting spikes in demand on our web site or internal systems 32% 21% Processing and storing applications or other forms 32% 21% Running data intensive batch applications (e.g., data conversion, risk modeling, 28% 10% Sharing information with the government or regulators 24% 7% Providing consumer entertainment, information (e.g., music, social networks) 20% 16% Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 18
  • 19. Users seek government action Steps government must take if cloud computing is to Outside be widely adopted China China Establish cloud security and data privacy standards 54% 69% Establish technical standards for cloud computing 48% 64% Certify cloud service providers 44% 66% Establish and enforce minimum requirements on uptime, recovery time, etc. 42% 53% Collaborate with other governments and reduce the complexity of compliance requirements 34% 39% Provide incentives for replacing existing systems with cloud-based systems 33% 23% Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 19
  • 20. Users seek government action (cont.) Steps government must take if cloud computing Outside is to be widely adopted China China Offer an accessible national cloud (a cloud built by the government for use by companies and agencies) 31% 27% Loosen restrictions on customer or employee data crossing borders 31% 23% Subsidize cloud infrastructure build out 30% 31% Provide free access to broadband Internet 30% 25% Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 20
  • 21. A tipping point Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 21
  • 22. Thank you Allan E. Alter allan.e.alter@accenture.com Yali Peng yali.peng@accenture.com Lin Runhua Lin_runhua@ciecloud.org.cn Jeanne G. Harris jeanne.g.harris@accenture.com Source: Accenture Institute for High Performance/Chinese Institute of Electronics Cloud Computing Survey, Nov.-Dec. 2009 Copyright © 2010 Accenture Institute for High Performance All Rights Reserved. 22