1. RioClark
629 N 9th
St., Lompoc, CA 93436
C: (805) 717-9085 E: rdezeraec92@yahoo.com
Summary
Creative and innovative product specialist. Experienced with product and problem solving. Someone
who maintains a high level of professionalism, patience and efficiency to minimize customer
dissatisfaction and increase customer loyalty. One who prioritizes responsibilities and professionalism
in a fast paced environment.
 Great Communication Skills
 Works well in a faced paced environment
 Computer Programing Skills
 Training new on-coming employees
 Product Knowledge
 Energetic work attitude
 Telecommunication skills
 Adaptive team player
 Multi-tasking
 Research
 Active listening skills
 Sharp problem solver
 Strong organizational skills
 Invoice process
 Self-directed
 Microsoft
 PowerPoint
 Excel
 Data Entry
Denmat Holdings, LLC. Lompoc, CA
Customer Service Representative April, 2014 – Present
 Worked with company systems such as live support and diligently completed all assigned tasks, working
overtime as needed.
 Researched, calmed and rapidly resolved clients conflicts to prevent loss of key accounts on a day to day
basis.
 Achieved in winning Customer Service Rookie of the Year of 2014.
 Assisted in creating customer service training binder for on-coming employees
 Contact customers back in regards to follow-up and resolutions to unsolved issues
 Reach out to other departments to ensure that our customers are assisted at the very fullest

2. InShape Health Clubs, Lompoc, CA
Front Desk Representative March 2013 – April 2014
 Greeted customers upon entrance and handled all cash and credit transactions.
 Assisted customers over the phone regarding storeoperations, customer accounts, products and promotions.
Helped organized customer appreciation
 Completed daily tasks
Subway Deli, Lompoc, CA
Sandwich Artist April 2012 – March 2013
 Greeted customers upon entrance
 Assisted in making the customer’s desired food from beginning to end
 Handled register transactions. Making sure there was $150.00 in the register at all times
Volunteer Experience
Goodwill Industries
Overall help
 Sort through drop off material
 Stocked the front with clothing and other miscellaneous items
 Greeted new and in coming customers