Design & Development For The 2020s
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Digital employee experiences have changed dramatically in the past five years. We’ve seen portals and marketing-only sites give way to ubiquitous access, responsive design, and fresh content. But where will we go in the next five years? What trends emerging today will keep you ahead of the game and ensure your intranet is a key part of your employees’ lives? How can your intranet continue to mature into a vital communication platform? In this presentation during Denver SharePoint Fest 2016 we visited the past, present, and future of intranets. Discussing the importance of user-centered design for strategy and development, sharing how to craft a sustainable intranet with a low total cost of ownership, and explored best practices and trends in design that matter.
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Design & Development For The 2020s
- 1. © 2016 Rightpoint. All Rights Reserved. Design & Development for the 2020s PAUL MC ALEER & STEVE TONKIN SHAREPOINT FEST DENVER 2016
- 2. © 2016 Rightpoint. All Rights Reserved. Introductions Paul McAleer Denver UX Lead Steve Tonkin Denver SharePoint Lead
- 3. We are a design and technology company.
- 4. Our business model is simple: We hire designers and developers to solve problems and make things.
- 5. © 2016 Rightpoint. All Rights Reserved. 5 INDUSTRIES SERVED • Health and Life Sciences • Retail • Insurance • Consumer Packaged Goods • Professional Services O F F I C E S CHICAGO DETROIT DENVER 200 Makers
- 6. © 2016 Rightpoint. All Rights Reserved. What can we learn from the past and present to apply to the future in order to make the very best products possible?
- 7. © 2016 Rightpoint. All Rights Reserved. Our Guide to Time Travel 1. Looking into the Past: 2006 2. Today: 2016 3. Back to the Future: 2026 4. The connections & what we’ve learned
- 8. © 2016 Rightpoint. All Rights Reserved. 2006
- 9. © 2016 Rightpoint. All Rights Reserved.
- 10. © 2016 Rightpoint. All Rights Reserved.
- 11. © 2016 Rightpoint. All Rights Reserved.
- 12. © 2016 Rightpoint. All Rights Reserved.
- 13. © 2016 Rightpoint. All Rights Reserved. Web 2.0 and AJAX More interactivity on the frontend Wikis and folksonomies Design beyond the browser Communities APIs
- 14. © 2016 Rightpoint. All Rights Reserved. The early days of social News Corp bought MySpace Yahoo! (with the “!”) bought flickr & delicious
- 15. © 2016 Rightpoint. All Rights Reserved. RSS was the new hotness Google Reader had launched in 2005 Apple incorporated RSS support into Safari
- 16. © 2016 Rightpoint. All Rights Reserved. Tagging was everywhere Building on the theme of user content A precursor to hashtags Folksonomies Flickr set the standard
- 17. © 2016 Rightpoint. All Rights Reserved. Seeds of responsive design Target screen size was 1024x768 Scrolling and long pages were weird Breakpoints starting to grow and shift
- 18. © 2016 Rightpoint. All Rights Reserved.
- 19. © 2016 Rightpoint. All Rights Reserved. RSS was the new hotness Area Sites were STILL the hotness Primary tool for collaboration in the corporate world
- 20. © 2016 Rightpoint. All Rights Reserved. Tagging was EVERYWHERE The beginnings of metadata in SharePoint were available but difficult to use and adopt
- 21. © 2016 Rightpoint. All Rights Reserved. Important changes SP 2007 would introduce: • Active Directory Integration • PowerShell • RSS/Blog/Wiki • Enterprise Search/Content Management
- 22. © 2016 Rightpoint. All Rights Reserved. Custom code To get around limitations, lots of custom development was needed to make collaboration possible
- 23. © 2016 Rightpoint. All Rights Reserved. 2016
- 24. © 2016 Rightpoint. All Rights Reserved.
- 25. © 2016 Rightpoint. All Rights Reserved.
- 26. © 2016 Rightpoint. All Rights Reserved.
- 27. © 2016 Rightpoint. All Rights Reserved. Expectations are higher than ever Consumer tech sets the standard Enterprise tech is viewed as outdated “We want to be like Apple!”
- 28. © 2016 Rightpoint. All Rights Reserved. Mobile & responsive is a given No excuse for a laptop-only site No excuse for a limited feature mobile site The rise of the “mobile only” class, both in the US and globally
- 29. © 2016 Rightpoint. All Rights Reserved. Content matters most User-generated content Curated content Contextually-aware content (what matters most when)
- 30. © 2016 Rightpoint. All Rights Reserved. UX is hot… and actually drives value “Bad UX” is a common shorthand “Good UX” is measurable UX must include research UX is not UI
- 31. © 2016 Rightpoint. All Rights Reserved. Content-first development Delivery Mechanism Content Foundational Technology User Input, Taxonomies SQL, SP, BI, CRM RSS, Newsfeeds, CQWP, CSWP
- 32. © 2016 Rightpoint. All Rights Reserved. Moving to the cloud Leveraging Azure storage for servers Single-Tenant Global Storage CSOM, PowerShell for AzureAD, Exchange, SharePoint Online, and Skype
- 33. © 2016 Rightpoint. All Rights Reserved. Mobile-first development Technical design with mobile at forefront Mobile with ‘Out of the Box’ functionality iOS, Android, Windows
- 34. © 2016 Rightpoint. All Rights Reserved. 2026
- 35. © 2016 Rightpoint. All Rights Reserved.
- 36. © 2016 Rightpoint. All Rights Reserved. Devices go away IoT gives rise to just Things… but everything is connected We truly break free of today’s screen constraints Designing is going to be a blast
- 37. © 2016 Rightpoint. All Rights Reserved. Virtual assistants carry the burden Voice interfaces Managing rudiments of the day for us Always available everywhere
- 38. © 2016 Rightpoint. All Rights Reserved. Augmented reality grows Technology becomes cheaper, more available First practical applications appear Highly useful for work
- 39. © 2016 Rightpoint. All Rights Reserved.
- 40. © 2016 Rightpoint. All Rights Reserved. Where do we even start? Look to the past for help…
- 41. © 2016 Rightpoint. All Rights Reserved. SharePoint Release Stats 0 13 21 0 14 27 0 3 3 0 5 7 0 6 10 0 4 4 2007 2010 2013 Added Features Over Time Collaboration Content Management External Connections Farm Management Mobile Integration User Interface
- 42. © 2016 Rightpoint. All Rights Reserved. What about features we lost? 0 8 10 0 12 9 0 3 3 0 0 2 0 6 10 0 2 0 2007 2010 2013 Net Features Over Time Collaboration Content Management External Connections Farm Management Mobile Integration User Interface
- 43. © 2016 Rightpoint. All Rights Reserved. Inferring Stats The rise of mobile Focusing on content and enablement of collaboration The difference made with Office 365
- 44. © 2016 Rightpoint. All Rights Reserved.
- 45. © 2016 Rightpoint. All Rights Reserved. The Connections
- 46. © 2016 Rightpoint. All Rights Reserved. Features and functionality must be driven by an understanding of users’ needs and desires. And, these will change over time.
- 47. © 2016 Rightpoint. All Rights Reserved. A sound digital strategy provides a successful foundation for a well- designed experience.
- 48. © 2016 Rightpoint. All Rights Reserved. Keep up with what’s happening today, but separate the trends from the fundamentals.
- 49. Thank you! rightpoint.com | @rightpoint
Hinweis der Redaktion
- Steve takes over
- Setting the stage: the Sony Ericsson K800i was brand new in 2006, and was c|net’s #1 phone of the year. 3MP camera 2.0” screen 64MB internal memory WAP 2.0 browser
- Setting the stage: apple.com in 2006. A few things of note: Still Aqua, “lickable” UI, but transitioning to brushed metal The Mac line had just transitioned to Intel chips The iPod Hi-Fi was discontinued in 2007 due to poor sales RSS headlines – Apple was pushing this new thing hard
- Setting the stage: microsoft.com in 2006. VS 2005 was new IE was still very much alive – IE7 was released with Vista and XP service packs Windows Mobile had a 37% marketshare in the US (per Gartner)
- Setting the stage: Amazon.com in 2006 Still an old-fashioned, store-based structure EC2 was announced in August 2006, beta Alexa wasn’t a command for an Echo – it was still based on alexa.com, a ranking engine Amazon had acquired
- High degree of interactivity on page (and AJAX!) Wikis, folksonomy were growing Started to hint of design beyond the browser (which matters in 2016 & 2026) Communities were a big push APIs started to open up services (GMaps, flickr)
- MySpace bought by News Corp. Yahoo! bought flickr & delicious
- Flickr, delicious, folksonomies….
- MS Collaboration limited to SharePoint 2003, very very limited beginnings
- Area sites ruled the landscape
- Had to hack SP to have MEANINGFUL metadata, difficult to get people to put data into the system without coding
- 2007 was the MAJOR beginning of where we are now for development.
- C#, Visual Basic, etc. Had to toss this as platforms evolved
- Setting the stage: the iPhone 6s/6s plus. 16% marketshare globally, 33.6% in US. Samsung Galaxy still leads the pack for Android devices. (S7 coming out late February, so numbers TBD).
- Setting the stage: Facebook is the social platform. Netflix is the streaming service. Amazon is the store.
- Setting the stage: more technology in the “real world”. Drones! Fitness trackers! Smart water bottles (what!)
- Foundational tech, sql, sp, back end ways data is stored and called Content (input) determines how the backend comes together with consuming and collaboration Delivery Mechanisms change- RSS, CQWP, CSWP, Search,
- Single ten global, lets international corp determine storage location, without needing to license and have different tenants CSOM allows for so many connections and custom development options and automation
- Starting with mobile in mind, cutting development that will not translate Full functionality in mobile, not restricted experience Competition with mobile not going away, bootstrap, other methods of responsive without being specific to tech
- Setting the stage: ubiquitous technology. Self-driving, fully connected cars (IDEO idea/concept shown here). Shoes (Under Armour Gemini 2 – you can buy these). Bathroom mirror (Android DIY job – exists today.) This will continue.
- Google Reader launched in 2005
- Samsung licensing agreement madness ( in 2016) – listening always
- Google Reader launched in 2005
- Cool pictures about the future right? The future of development… still code.
- These amazing designs, voice assist, augmented reality, etc. We start with content in mind, transactional data, metadata, search, etc. Content becomes more important. The underlying foundation will still need to be there. Delivery methods will be the change.
- Starting in 2007, what features have been added to new releases, collaboration and content management lead, but then mobile!
- This really illustrates the separation between content, collaboration and mobile Point out the cloud difference (esp with external connections)
- How to apply these stats to future planning Highlighting mobile and content Moving from a tiered release…
- Now we’re going from phased release, to continual, its going to be a faster shot to the top
- Biff + manure in BTTF 1. If you’re not paying attention…