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Summary…
During the meeting, there was some
mistakes done by the Europe
Manager.
Shake hand
Too hard
Receiving business card
Use one hand to
received business card.
Use both hand when
received business card.
Eyes contact
Look directly to eyes
Look at face area but
not directly into the eyes
Chinese will not say “no” directly
Interpret directly Ask more to confirm
Maybe
…
She likes
my idea!
I should find
out more
about her
real feeling.
Maybe
…
Chinese focus on statutes
Provide only relevant
information
regarding own background.
Provide background
related to family member too
Her father is
CEO of ABC
Company!
Chinese Norms:
Say “no” when received gift
Take back when
the other say no
Continue presented
it even the other say no
First name is only used by close
friends and family
Address first name Use respectful address
Hi,
YiFang
Hi, Miss
Suo
Sit plan
Try to sit near or
beside CEO
Sit on the place
that the CEO
invited you to sit
Chinese are more pragmatism
Short-term goals Long-term goals
Three
months
profit
Three
years
profit
Tips for doing
business in China
#1 Prepare before departure
Find out their culture
Be aware of the Dos and Don’ts!
Three months’
profit or Three
years market
shares???
#2 Dress up yourself
 Dress in formal suit will be treated as
more professional
 Prepare business card with both side
 one side in English and the other side in
Chinese
#3 Prepare a small gift
 Present a small gift will be
treated polite
 A common custom in China
 Aware: Too expensive gift
may be treated as bribe!!
#4 Be patient to attend entertainment
 Entertainments is
important in China
business cycle
 To build relationship and
establish goodwill
#5 Learn some Chinese
 Learning Chinese definitely
will be an extra points for you
 Your Chinese’s partner will
feel themselves being care
 More easily to build up
relationship
Common and useful
Chinese Word in business meeting
Hello 你好
Nǐ hǎo
I am 我是
Wǒ shì
Nice to
meet you
很高兴
Hěn gāoxìng
见到您
jiàn dào nín
Bye Bye 再见
Zài jiàn
Yes
是
Shì
No 不
Bù
Sorry 对不起
Duì bù qǐ
OK 行
Xíng
Thank
You
谢谢
Xiè Xiè
You’re
welcome
不客气
Bù kè qì
Thank You
ANY QUESTION???

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