The correlation between the Thomas-Kilmann conflict model and DiSC is strong. We use this presentation with a DiSC profile to help teams manage conflict effectively.

2. Conflict Magic

3. Definition Situation in which the concerns of two people appear to be incompatible. of Conflict:

6. When individuals with different needs come together, conflict often occurs

7. Mapping Your Behavior 4 2 3 1 1 Friendly Conscientious Bold Enthusiastic D i S C

8. Tally Box Scores D i S C

9. TASK PEOPLE UnFavorable Favorable What? Who? Why? How? D i C S More Powerful Active/Outgoing Direct Indirect Reserved Less Powerful

10. Understanding Conflict The fact that we are all different Makes conflict inevitable

11. Understanding Conflict One person’s natural strengths can expose another’s natural limitations

12. Understanding Conflict Conflicts are differences heated up!

13. Understanding Conflict People do what they do, not because they are trying to do something to you, but for themselves!

14. Understanding Conflict Conflicts can be our similarities in competition !

15. Understanding Conflict Conflicts also occur when strengths are pushed out of balance.

16. The Golden Rule Do unto others as you would have them do unto you

17. The Platinum Rule Do unto others as they would have you do unto them

18. Conflict Modes Cooperativeness Assertiveness Competing Accommodating Avoiding Collaborating Compromising

19. Two heads are better than one. Kill your enemies with kindness. Split the difference. Leave well enough alone. Might makes right.

20. Perceptions

31. Frank and Ernest