Presentation on social media given at in-cosmetics Paris, on 13 April, 2010. Posted here for those at the presentation who want to download it. Won't make a huge amount of sense to anyone else, since it is designed to be presented, rather than viewed.
11. “ Social media is not about blogging, or wikis, or RSS or any of that sort of stuff. It’s about how you use listening and coalescing the conversations that are going on to inform everything you are doing... “ ...It powers the fundamentals of the business – it changes everything”
40. It’s about how you use listening and coalescing the conversations that are going on
41. What to listen to and coalesce We like what you do We don’t like what you do Who are you, what do you do Here’s how to make it better CONVERSATION CONTENT COMMUNITY
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52. A real time, desktop, monitoring tool that is tuned to the specific conversations you need to know about
68. Do you currently use Olay Facial Moisturiser to stop the 7 Signs of Aging? Its the weekend - any great plans?! For all you Olay fans, how often do you check your Facebook per day? 2/10
84. How to do social media We like what you do We don’t like what you do Who are you, what do you do Here’s how to make it better CONVERSATION CONTENT COMMUNITY