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A Journey through Agile in 
the Federal Government
Richard Cheng - @RichardKCheng 
• From the American version of Ottawa 
• Agile trainer & coach 
• CST, PMP, PMI-ACP 
• Founder & executive committee 
member of Agile Delivery for Agencies, 
Programs, and Teams (ADAPT) 
• Experience in Federal and commercial 
Agile transformations
2008 – Motley Fool
Team 34
2009 – Office of 
Personnel Management
"After failing three times to modernize the federal 
retirement system with the big bang approach, 
the Office of Personnel Management is taking a new 
tack that focuses on incremental changes*.” 
*http://www.federalnewsradio.com/86/1937813/OPM-Director-John-Berry-promises-big-changes-for-hiring-retention- 
retirement
Scrum Overview 
Product Vision 
Roadmap 
Plan 
Day 
Sprint … 
… 
… 
Plan 
Day 
Day 
Daily Scrum 
Review 
Retro 
Sprint 
Plan 
Review 
Retro 
Idea 
Initiation Release 
Release Release 
Plan 
Plan 
Time
Identify the Value 
Previous efforts tried to do a lot:
Identify the Value
Scrum Overview 
Product Vision 
Roadmap 
Plan 
Day 
Sprint … 
… 
… 
Plan 
Day 
Day 
Daily Scrum 
Review 
Retro 
Sprint 
Plan 
Review 
Retro 
Idea 
Initiation Release 
Release Release 
Plan 
Plan 
Time
Results 
Shifted focus from writing about how we’re going to write the 
feed specifications, to actually developing the feed 
specifications 
Published the Guide to Retirement Data Reporting 
o Delivered a real-world working solution vetted by 
external and internal Federal retirement SMEs 
o Retirement Data Viewer 
*see http://www.slideshare.net/RichardChengExcella/agile-at-opm
Mr. Kenneth Zawodney in statements before Congress*: 
How Agile has helped: 
“..Modernize our IT infrastructure incrementally, employing a cost effective and 
efficient modular approach to transition away from paper and into the modern 
era…” 
Results: 
• “…Establishing the capability of gathering electronic data..” 
• “…In 2012, we launched the Data Viewer…” 
• “..11 agencies are in a pilot for the Data Viewer..” 
• “..Continue to deploy the Data Viewer to all agencies within the Federal 
government…” 
*http://oversight.house.gov/wp-content/uploads/2013/05/Mr.-ZAWODNY-Testimony.pdf
2010 – USAJOBS
Scrum Overview 
Product Vision 
Roadmap 
Plan 
Day 
Sprint … 
… 
… 
Plan 
Day 
Day 
Daily Scrum 
Review 
Retro 
Sprint 
Plan 
Review 
Retro 
Idea 
Initiation Release 
Release Release 
Plan 
Plan 
Time
USAJOBS 3.0 Product 
Vision 
• Own our data 
• Own our website 
Product Vision 
Roadmap 
Idea
The Good and the Bad 
The good: 
oOn time, on budget 
oMoved 4.3 TB of data from legacy to new system with 
very few errors and no data loss 
oAll 11 interconnected systems successfully passed data 
back and forth with no errors 
The bad: 
oUsers were required to reset their passwords 
oCapacity issues caused system delays and outages for 
weeks before a cloud solution could be put into place 
oSearch configuration was incomplete due to acceptance 
testing with only a small data subset 
* http://www.slideshare.net/RichardChengExcella/agile-and-usajobs-product- 
ownership
What I learned 
USAjobs.gov struggles after feds take it back from Monster.com 
– Computer World, Oct 2011 
Web site for federal job seekers continues to frustrate many 
users 
– Washington Post, Oct 2011 
USAJobs snafu focus of House hearing 
– Washington Post, Nov 2011 
OPM says USAJobs recovered from 'death spiral’ 
– Federal News Radio, Nov 2011
2011 – ADAPT
Dept. of Defense 10 Point Plan
Building our ADAPT 
Community
Key Issues 
 Contracts and Procurement 
• Governance 
• Scaling 
• Culture and Legacy
Agile and Federal Contracts 
Agile Projects 
Iteration 1 Iteration 2 Iteration 3 ….. 
BPA / IDIQ 
Task Order 1 Task Order 2 Task Order 3 …..
Fixed Date / Fixed Scope 
• Outcomes of Fixed Date / Fixed Scope projects: 
o Waterfall 
1. Delivered on time and working as expected 
2. “Delivered” on time … with issues 
3. Cannot deliver on time, need to extend 
o Scrum 
1. Delivered on time and working as expected 
2. The highest valued stories are delivered by the 
requested date and working as expected 
• Do not sacrifice quality to meet dates
Missed Deadline? 
1400 
1200 
1000 
800 
600 
400 
200 
0 
Work Remaining 
Project Due Date
Key Issues 
• Contracts and Procurement 
 Governance 
• Scaling 
• Culture and Legacy
Agile and EVM 
• EVM is not inherently anti-Agile 
• Problems 
o Phase based on a waterfall SDLC 
o Baselining 
o Measurement of value
Agile and EVM 
Req 
Design 
Dev 
From this to this… Requirements 
Release 
QA 
EVM Timeline 
Development 
Development 
EVM Timeline 
Sprint 1 To this…. 
Sprint 2 
Sprint 3 
Sprint N 
… 
EVM Timeline
EVM Focus 
Product Vision 
Roadmap 
Plan 
Day 
Sprint … 
… 
… 
Plan 
Day 
Day 
Daily Scrum 
Review 
Retro 
Sprint 
Plan 
Review 
Retro 
Idea 
Initiation Release 
Release Release 
Plan 
Plan 
Time
Confirmation > Permission
Key Issues 
• Contracts and Procurement 
• Governance 
 Scaling 
• Culture and Legacy
Scaled Agile Framework™ 
Big Picture
Key Issues 
• Contracts and Procurement 
• Governance 
• Scaling 
 Culture and Legacy
Right about here
Other Agencies
The Future
The Future
Contact Information 
Richard K Cheng 
richard.cheng@excella.com 
703-967-8620 
http://www.excella.com 
Twitter: @RichardKCheng

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A Journey Through Agile in the Government

  • 1. A Journey through Agile in the Federal Government
  • 2. Richard Cheng - @RichardKCheng • From the American version of Ottawa • Agile trainer & coach • CST, PMP, PMI-ACP • Founder & executive committee member of Agile Delivery for Agencies, Programs, and Teams (ADAPT) • Experience in Federal and commercial Agile transformations
  • 4.
  • 6.
  • 7. 2009 – Office of Personnel Management
  • 8. "After failing three times to modernize the federal retirement system with the big bang approach, the Office of Personnel Management is taking a new tack that focuses on incremental changes*.” *http://www.federalnewsradio.com/86/1937813/OPM-Director-John-Berry-promises-big-changes-for-hiring-retention- retirement
  • 9. Scrum Overview Product Vision Roadmap Plan Day Sprint … … … Plan Day Day Daily Scrum Review Retro Sprint Plan Review Retro Idea Initiation Release Release Release Plan Plan Time
  • 10. Identify the Value Previous efforts tried to do a lot:
  • 12. Scrum Overview Product Vision Roadmap Plan Day Sprint … … … Plan Day Day Daily Scrum Review Retro Sprint Plan Review Retro Idea Initiation Release Release Release Plan Plan Time
  • 13. Results Shifted focus from writing about how we’re going to write the feed specifications, to actually developing the feed specifications Published the Guide to Retirement Data Reporting o Delivered a real-world working solution vetted by external and internal Federal retirement SMEs o Retirement Data Viewer *see http://www.slideshare.net/RichardChengExcella/agile-at-opm
  • 14. Mr. Kenneth Zawodney in statements before Congress*: How Agile has helped: “..Modernize our IT infrastructure incrementally, employing a cost effective and efficient modular approach to transition away from paper and into the modern era…” Results: • “…Establishing the capability of gathering electronic data..” • “…In 2012, we launched the Data Viewer…” • “..11 agencies are in a pilot for the Data Viewer..” • “..Continue to deploy the Data Viewer to all agencies within the Federal government…” *http://oversight.house.gov/wp-content/uploads/2013/05/Mr.-ZAWODNY-Testimony.pdf
  • 15.
  • 16.
  • 18. Scrum Overview Product Vision Roadmap Plan Day Sprint … … … Plan Day Day Daily Scrum Review Retro Sprint Plan Review Retro Idea Initiation Release Release Release Plan Plan Time
  • 19. USAJOBS 3.0 Product Vision • Own our data • Own our website Product Vision Roadmap Idea
  • 20. The Good and the Bad The good: oOn time, on budget oMoved 4.3 TB of data from legacy to new system with very few errors and no data loss oAll 11 interconnected systems successfully passed data back and forth with no errors The bad: oUsers were required to reset their passwords oCapacity issues caused system delays and outages for weeks before a cloud solution could be put into place oSearch configuration was incomplete due to acceptance testing with only a small data subset * http://www.slideshare.net/RichardChengExcella/agile-and-usajobs-product- ownership
  • 21. What I learned USAjobs.gov struggles after feds take it back from Monster.com – Computer World, Oct 2011 Web site for federal job seekers continues to frustrate many users – Washington Post, Oct 2011 USAJobs snafu focus of House hearing – Washington Post, Nov 2011 OPM says USAJobs recovered from 'death spiral’ – Federal News Radio, Nov 2011
  • 23. Dept. of Defense 10 Point Plan
  • 24. Building our ADAPT Community
  • 25. Key Issues  Contracts and Procurement • Governance • Scaling • Culture and Legacy
  • 26. Agile and Federal Contracts Agile Projects Iteration 1 Iteration 2 Iteration 3 ….. BPA / IDIQ Task Order 1 Task Order 2 Task Order 3 …..
  • 27.
  • 28.
  • 29. Fixed Date / Fixed Scope • Outcomes of Fixed Date / Fixed Scope projects: o Waterfall 1. Delivered on time and working as expected 2. “Delivered” on time … with issues 3. Cannot deliver on time, need to extend o Scrum 1. Delivered on time and working as expected 2. The highest valued stories are delivered by the requested date and working as expected • Do not sacrifice quality to meet dates
  • 30. Missed Deadline? 1400 1200 1000 800 600 400 200 0 Work Remaining Project Due Date
  • 31. Key Issues • Contracts and Procurement  Governance • Scaling • Culture and Legacy
  • 32. Agile and EVM • EVM is not inherently anti-Agile • Problems o Phase based on a waterfall SDLC o Baselining o Measurement of value
  • 33. Agile and EVM Req Design Dev From this to this… Requirements Release QA EVM Timeline Development Development EVM Timeline Sprint 1 To this…. Sprint 2 Sprint 3 Sprint N … EVM Timeline
  • 34. EVM Focus Product Vision Roadmap Plan Day Sprint … … … Plan Day Day Daily Scrum Review Retro Sprint Plan Review Retro Idea Initiation Release Release Release Plan Plan Time
  • 36. Key Issues • Contracts and Procurement • Governance  Scaling • Culture and Legacy
  • 38. Key Issues • Contracts and Procurement • Governance • Scaling  Culture and Legacy
  • 39.
  • 40.
  • 45. Contact Information Richard K Cheng richard.cheng@excella.com 703-967-8620 http://www.excella.com Twitter: @RichardKCheng

Hinweis der Redaktion

  1. Why depressing –
  2. Depressing No game room No alcohol Had to wear a suit and time
  3. The data problem itself is complicated It requires focused attention Prior attempts, the SMEs trying to solve data problem at the same time as trying to solve all the other problems, but all of these other problems required having the data problem solved
  4. STATEMENT OF KENNETH ZAWODNY ASSOCIATE DIRECTOR, RETIREMENT SERVICES U.S. OFFICE OF PERSONNEL MANAGEMENT before the SUBCOMMITTEE ON FEDERAL WORKFORCE, U.S. POSTAL SERVICE, AND THE CENSUS COMMITTEE ON OVERSIGHT AND GOVERNMENT REFORM UNITED STATES HOUSE OF REPRESENTATIVES
  5. In 2010, the decision was made to move from the Monster provided platform and in source USAJOBS by creating an OPM solution. Allow easier interconnection with vendor and government talent acquisition solutions Allow greater flexibility and control to respond to agency customer enhancements Provide access to the underlying data about recruitment, the talent pool, and agency staffing practices
  6. The good: On time, on budget Moved 4.3 TB of data from legacy to new system with very few errors and no data loss All 11 interconnected systems successfully passed data back and forth with no errors The bad: Users were required to reset their passwords Capacity issues caused system delays and outages for weeks before a cloud solution could be put into place Search configuration was incomplete due to acceptance testing with only a small data subset
  7. What we’ve done Shared success stories Helped provide thought leadership Current efforts – Agile contracting and procurement Understanding agility
  8. Here we identify that though this project did not complete all of it’s scope by the due date, it did complete 80% of the project. Also note that the 80% completed represents the top 80% most important part of the project.
  9. What we’ve done Shared success stories Helped provide thought leadership Current efforts – Agile contracting and procurement Understanding agility
  10. Shows similarity between Agile Projects and how BPA/IDIQ contracts are structured
  11. What we’ve done Shared success stories Helped provide thought leadership Current efforts – Agile contracting and procurement Understanding agility
  12. What we’ve done Shared success stories Helped provide thought leadership Current efforts – Agile contracting and procurement Understanding agility
  13. 2008 Al Tarasiuk