1. Richard G. Brown
3945 Thornton Rd. SE
Olympia, WA 98513
360-207-9157
rgbrown98@live.com
Objective: Technician II.
Work Experience:
Independent Contractor May 2009 – Present
Work Market:
Vendscreen: Install, repair or replace POS credit card swipe.
IST: Install AV equipment.
Vital Network Services: AV equipment.
Barrister: Service Desktop, laptop, printer, POS etc.
OneSource, Houston, TX : Printer Field Tech. Sept 2008- Apr 2009
Siemens, Seattle , WA : Dedicated Xerox printer Field Tech. Mar 2005-Feb 2008
TSSI, Ossening, NY. ( IBM Global Services) June 1999- Feb 2005
Printer field tech, IBM G/S, Washington Mutual Bank
Server& Expansion Hub installation, Inventory deployment & verification.
Unisys Corp, Tukwila, WA ( Contract through The Computer Merchant )Oct 2002- Jan 2003
Field Technician: Warranty service Dell and Gateway laptops and PCs.
Schedule, perform and document service calls in homes and businesses.
Replace Motherboards, power supplies, modems, floppy, CD and hard drives, etc.
BancTec, Seattle, WA ( Contract through TECH/AID ) Dec 1999- Jun 2000
Field Technician: Warranty service Dell, Compaq, Toshiba, Laptops and PCs.
Schedule, perform and document service calls in homes and businesses.
IBM, Seattle, WA ( Contracts through Tek Systems } Mar 1999 – Nov 1999
Starbucks, Field Technician, Top 123 Store & Drive-Thru Retrofit Project.
Install POS equipment: IBM Touch terminals, cash drawers, receipt printers.
Upgrade Managers WorkStation Hardware: CPU, UPS, modem, nic.
Educational Experience
RCH Technical Institute, Renton, WA Jun. 1997 – Jun. 1998
Computing Systems Specialist, Associate Degree Occupational Studies.
International Correspondence Schools, Scranton, PA Apr. 1996 - Mar. 1997
Graduated with 3.8 GPA – Diploma PC Repair.
Certifications
Certified Novell Administrator ( NetWare 3.2 ) June 1998
Certified Dell Portable Technician (Latitudes, Inspirons ) March 2006
Certified Dell Desktops & Workstations Mar 2006
A+ March 2001

2. Certified Lexmark, HP, IBM and Dell Xerox printers 2003 - 2008