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Richard Anderson Some thoughts on risk management ...
The risk intelligent organisation Risk management   is about bringing a  perspective   to the management of   complicated issues   in   complex organisations . It is about the  management   (and not the  avoidance ) of risk. It helps to  prioritise   your work and that of others in a  fast moving context   with an  approach   that is  better than simple intuition   and which  facilitates communication   between   people . It is a  style of thought , and is definitely  not a paper   chase .
What does a RIO look like? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The risk agenda Big Ticket Agenda Internally Driven Agenda Externally Driven Agenda Disaster Risk Compliance Risk Strategic Risk Operational Risk Small Ticket Agenda
Risk descriptions – the model Context Event Consequences Objectives
Three types of risk Directly discernible ,[object Object],[object Object],[object Object],[object Object],Visible through Science ,[object Object],[object Object],[object Object],Virtual
Achieving objectives depends on... –  risk of taking on too much risk which becomes unmanageable ,[object Object],–  risk of avoiding everything, resulting in total inaction –  risk of over-stretch resulting in burn-out ,[object Object],[object Object],–  risk of sclerosis as every stakeholder of every decision is consulted ,[object Object]
And doing the right amount of each Zone 3 Dead Zone Zone 1 Dead Zone Zone 2 Performance Zone Long Term Performance Low High Low High (i) Managed Risk Taking  or  (ii) Avoiding Pitfalls  or  (iii) Performance Culture  or  (iv) Corporate Ethics and Behaviours Attribute:
Performance Culture Corporate Ethics Avoiding Pitfalls More Managed Risk Performance Zone Dead Zones Balanced risk
Performance Culture Corporate Ethics Avoiding Pitfalls More Managed Risk Performance Zone Dead Zones Enron? Or the Big Banks?
Performance Culture Corporate Ethics Avoiding Pitfalls More Managed Risk Performance Zone Dead Zones UK plc?
The objective Performance Culture Corporate Ethics Avoiding Pitfalls More Managed Risk Performance Zone Dead Zones
[object Object],[object Object],[object Object],Some other key concepts
Objectives, Risks and Controls Objective Risk D Objective Risk A Risk B Risk C Control 1 Control 2 Control 3 Control 4 Risk to more than one objective Control to more than one risk
Objectives, Risks and Controls Department A’s: Department B’s: Objective Risk D Objective Risk A Risk B Risk C Control 1 Control 2 Control 3 Control 4 Risk to more than one objective Control to more than one risk Who owns Control 4?  Who has a guardianship interest?
Objectives, Risks and Controls Your Company Other Company Objective Risk D Objective Risk A Risk B Risk C Control 1 Control 2 Control 3 Control 4 Risk to more than one objective Control to more than one risk Who owns Control 4?  Who has a guardianship interest?
Managing the linkages Objective Drivers Programmes Projects/Activities Risk Response Monitoring Internal External The  relationship between objective, risk and response can be linked internally, or externally, where a third party takes on the responsibility.
Managing the linkages Objective Drivers Programmes Projects/Activities Risk Response Monitoring ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The  relationship between objective, risk and response can be linked internally, or externally, where a third party takes on the responsibility.
[object Object],[object Object],[object Object],[object Object],[object Object],Dependency risk
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The knowledge deficit
[object Object],[object Object],[object Object],[object Object],[object Object],Dependency risk
[object Object],[object Object],[object Object],[object Object],Designing risk responses
The Five-T’s ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tolerate Treat Transfer Terminate Take RISK
Exercising control THE ELEMENTS OF CONTROL Likelihood Impact Individuals Organisation Information Planning Action Managers Regulators Cultures Specific General Strategy People Tasks Drivers Detail THE FIVE DIMENSIONS OF CONTROL
[object Object],[object Object],[object Object],Objectives in designing a response
And back again… Establish  Guardians An iterative process Start with the risk Identify type Establish  rationale Develop  response Common Specialist Unknown More managed risk Avoiding Pitfalls Performance Culture Corporate Ethics Strategy People Detail Tasks Drivers Monitor  response Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Context Event Consequences Objectives Other  interested stakeholders
And back again… Establish  rationale Establish  Guardians Start with the risk Identify type Develop  response Monitor  response Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 An iterative process
[object Object],[object Object],[object Object],An iterative process
Individuals: What we look at Risk Management Maturity Fast Clockspeed Risk Management Process Maturity Ethics and compliance
Corporately: What we look at Training, tone from the top etc Heuristics, Churn, Complexity, Automaticity Tools at fingertips Linkages to objectives and clarity of purpose
Disaster-prone companies Top Indicators of a Disaster-Prone Organisation Blame Culture Complexity Bad Comms Tight Coupling Poorly Defined Goals Over Confidence Internally focussed Involuntary Automaticity Poor Information Time
Obsessions and omissions  Excessive focus on one area of risk, one process, one department or one type of risk leads to imbalance, the loss of perspective, lost opportunities and increased exposure to unwanted risks. Balanced attention to risk, across all domains, in a unified approach minimises misunderstanding, releases management time and effort and allows a better focused approach to achieving goals. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contact details [email_address] www.randerson-assocs.co.uk +44 (0)7703 503196 Richard Anderson

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Key Slides

  • 1. Richard Anderson Some thoughts on risk management ...
  • 2. The risk intelligent organisation Risk management is about bringing a perspective to the management of complicated issues in complex organisations . It is about the management (and not the avoidance ) of risk. It helps to prioritise your work and that of others in a fast moving context with an approach that is better than simple intuition and which facilitates communication between people . It is a style of thought , and is definitely not a paper chase .
  • 3.
  • 4. The risk agenda Big Ticket Agenda Internally Driven Agenda Externally Driven Agenda Disaster Risk Compliance Risk Strategic Risk Operational Risk Small Ticket Agenda
  • 5. Risk descriptions – the model Context Event Consequences Objectives
  • 6.
  • 7.
  • 8. And doing the right amount of each Zone 3 Dead Zone Zone 1 Dead Zone Zone 2 Performance Zone Long Term Performance Low High Low High (i) Managed Risk Taking or (ii) Avoiding Pitfalls or (iii) Performance Culture or (iv) Corporate Ethics and Behaviours Attribute:
  • 9. Performance Culture Corporate Ethics Avoiding Pitfalls More Managed Risk Performance Zone Dead Zones Balanced risk
  • 10. Performance Culture Corporate Ethics Avoiding Pitfalls More Managed Risk Performance Zone Dead Zones Enron? Or the Big Banks?
  • 11. Performance Culture Corporate Ethics Avoiding Pitfalls More Managed Risk Performance Zone Dead Zones UK plc?
  • 12. The objective Performance Culture Corporate Ethics Avoiding Pitfalls More Managed Risk Performance Zone Dead Zones
  • 13.
  • 14. Objectives, Risks and Controls Objective Risk D Objective Risk A Risk B Risk C Control 1 Control 2 Control 3 Control 4 Risk to more than one objective Control to more than one risk
  • 15. Objectives, Risks and Controls Department A’s: Department B’s: Objective Risk D Objective Risk A Risk B Risk C Control 1 Control 2 Control 3 Control 4 Risk to more than one objective Control to more than one risk Who owns Control 4? Who has a guardianship interest?
  • 16. Objectives, Risks and Controls Your Company Other Company Objective Risk D Objective Risk A Risk B Risk C Control 1 Control 2 Control 3 Control 4 Risk to more than one objective Control to more than one risk Who owns Control 4? Who has a guardianship interest?
  • 17. Managing the linkages Objective Drivers Programmes Projects/Activities Risk Response Monitoring Internal External The relationship between objective, risk and response can be linked internally, or externally, where a third party takes on the responsibility.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24. Exercising control THE ELEMENTS OF CONTROL Likelihood Impact Individuals Organisation Information Planning Action Managers Regulators Cultures Specific General Strategy People Tasks Drivers Detail THE FIVE DIMENSIONS OF CONTROL
  • 25.
  • 26. And back again… Establish Guardians An iterative process Start with the risk Identify type Establish rationale Develop response Common Specialist Unknown More managed risk Avoiding Pitfalls Performance Culture Corporate Ethics Strategy People Detail Tasks Drivers Monitor response Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Context Event Consequences Objectives Other interested stakeholders
  • 27. And back again… Establish rationale Establish Guardians Start with the risk Identify type Develop response Monitor response Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 An iterative process
  • 28.
  • 29. Individuals: What we look at Risk Management Maturity Fast Clockspeed Risk Management Process Maturity Ethics and compliance
  • 30. Corporately: What we look at Training, tone from the top etc Heuristics, Churn, Complexity, Automaticity Tools at fingertips Linkages to objectives and clarity of purpose
  • 31. Disaster-prone companies Top Indicators of a Disaster-Prone Organisation Blame Culture Complexity Bad Comms Tight Coupling Poorly Defined Goals Over Confidence Internally focussed Involuntary Automaticity Poor Information Time
  • 32.
  • 33. Contact details [email_address] www.randerson-assocs.co.uk +44 (0)7703 503196 Richard Anderson

Hinweis der Redaktion

  1. June 8, 2009 Strictly Private & Confidential Don't Forget the People!