Rhett Ashley Rhame is a sales and operations management professional based in Decatur, Georgia with over 25 years of experience in sales, service, project management, and operations management roles. He has a proven track record of exceeding sales quotas, reducing costs, and improving efficiency in roles spanning industries such as computer systems integration, fire protection, security, and financial services. Rhame holds a B.S. in Business Administration and is proficient in IT, customer relationship management software, and emergency response training.
1. RHETT ASHLEY RHAME
159 Jefferson Place | Decatur, Georgia 30030 | 404-578-6264 (c) | rrhame@gmail.com
SALES | SERVICE | MANAGEMENT
Sales Management | Service Management | Operations Management
Computer Systems Integration | Project Coordination | Manufacturer Representation
Sales Engineer | Inside Sales Manager | Account Territory Management
Dynamic high-energy business professional who is extremely service-oriented and strives to create a
positive customer experience with every opportunity and has the aptitude and dexterity to learn new products
and services along with a strong interest in technology.
Effective multi-tasker, problem-solver and consensus builder who approaches opportunities with a
positive attitude and takes a ‘hands-on’ approach and has ability to build credible relationships with clients
and team members on all levels.
KEY ATTRIBUTES
Communication & Interpersonal Skills
Agility & Versatility
Business Development
Extensive Computer Proficiency & Literacy
Relationship-builder – Internal & External
Accountability & Integrity
Strategic Marketer
Fiscally Responsible – Bottom-line Focus
EXPERIENCE
Project Manager – Sterling Online Processing Atlanta, GA, 2010-2015
Operations Manager | Wire Transfer Manager | Deputy Compliance Officer
Saved the organization $42,000 annually, reduced liability exposure and improved payment-
process efficiency between the organization, banks and clients.
Managed and coordinated incoming bank wire transfers of funds while reducing processing time
by more than 50% resulting in improved client satisfaction.
Designed and created effective communications process of managing and communicating crucial
incoming bank information used throughout the organization.
Improved customer service by proactively communicating with all stakeholders.
Handled reporting and filings with government organizations to maintain compliance standards
that were crucial to operations of the organization.
Reorganized the company’s healthcare management, which resulted in a reduction of premiums
by 15%.
Contract Consultant – The Neighborhood Nerd Decatur, GA, 2007–2011
IT Consultant | Sales & Marketing Consultant
Set up and installed secure local networks for individuals and small businesses and provided
computer and network support.
Reduced costs for clients by integrating applications for most efficient use of resources for small
businesses and home offices.
Generated pre-sales, product development and product education support for a new startup
company.
Advised company and strategized with business partners for standards of working with municipal
government leaders concerning compliance issues.
2. RHETT ASHLEY RHAME Page 2
…Professional Experience, Continued…
Service & Sales Manager – East Coast Fire Protection Norcross, GA, 2006–2007
Marketed and managed fire sprinkler inspections and service business for the state of Georgia.
Increased sales revenue with existing and new business base by 20%.
Implemented and integrated client records to retain and recapture client base by 25%.
Reduced the costs of managed equipment and resources by 15%.
Sales Engineer – Videolarm, Inc. Decatur, GA, 2005–2006
Inside Sales Manager
Marketed closed-circuit surveillance camera systems and housings and managed a territory of the
central United States for this manufacturer.
Established and consistently exceeded monthly sales quotas for eleven-state territory by 25%.
Initiated and developed international market in Asia through distribution network of dealers and
distributors.
Increased sales through cultivation of new business and strategic management of field
representatives and expansion of the distribution network.
Manufacturers Sales Representative – Rhame Enterprises, Inc. Decatur, GA, 1990–2005
Territory Sales Manager
Marketed industrial signals, lighting and safety equipment to fire and police departments, and
municipalities, electrical distributors and industrial users.
Consistently exceeded annual quotas for six-state territory for the manufacturer.
Established and maintained annual growth strategy, goals and objectives for distribution network.
Developed marketing strategies for dealers with end users and managed existing accounts while
cultivating new clients and accounts.
EDUCATION
B.S. Business Administration The Citadel – Charleston, SC
SKILLS & TRAINING
IT (Information Technology) consultant & trainer (PC & Mac) – 1989 – present
Proficient with MS Office Suite, Acrobat Adobe Suite & various CRM software programs
Knowledgeable of Enterprise Servers, Networks & Security
CAPS (Citizens Assisting Public Safety) for City of Decatur, GA – Trained & certified
CERT (Community Emergency Response Team) – Trained & certified
COMMUNITY INVOLVEMENT
Decatur Business Association member
Oakhurst Business Association member
Community Center of South Decatur – Board of Directors
Selected as a 2008 City of Decatur “Hometown Hero”