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WRITING FOR THE WEB
Teacher
Teacher

Head of Accounting and Computing
Teacher

Head of Accounting and Computing

Master of Communications
Teacher

Head of Accounting and Computing

Master of Communications

    Theoretical
Teacher

Head of Accounting and Computing

Master of Communications

    Theoretical

    Design
Teacher

Head of Accounting and Computing

Master of Communications

    Theoretical

    Design

    Thesis: “Adapting the New Zealand Religious Curriculum to the Internet
    in the Information Society”
NEW TIMES
NEW TIMES
NEW TIMES
INFORMATION THEORY


                         Signal         Signal Received




Information
              Transmitter          Channel          Receiver   Destination
   Source




                    Noise source
INFORMATION THEORY


                         Signal         Signal Received




Information
              Transmitter          Channel          Receiver   Destination
   Source




                    Noise source
FUNDAMENTALS


 Who says what

 To whom

 In what channel

 With what effect
FUNDAMENTALS


 Who says what

 To whom

 In what channel

 With what effect
FUNDAMENTALS


 Who says what

 To whom

 In what channel

 With what effect
FUNDAMENTALS


 Who says what

 To whom

 In what channel

 With what effect
FUNDAMENTALS


 Who says what

 To whom

 In what channel

 With what effect
WRITING FOR WHAT?
WRITING FOR WHAT?

          Website

          Newsletter

          Search on Website

          Twitter

          Delicious

          YouTube
TALKING ABOUT WHAT?
TALKING ABOUT WHAT?

           Google

           Bing

           Content Aggregators

           Facebook

           Other social networks

           Digg

           .....
THE REAR-VIEW MIRROR
HOW DO USERS
READ ON THE WEB?

   THEY DONT
THEY SCAN
THEY SCAN


Rare to read

79% always scan

Only 16% read word
by word
NEWSLETTERS




       Read newsletters even
       more abruptly than
       websites.
NEWSLETTERS




       Read newsletters even
       more abruptly than
       websites.
SCANNABLE TEXT

Highlighted words

Some links

Meaningful sub-headings

Bullet lists

One idea paragraphs

Half the word count
SCANNABLE TEXT

Highlighted words

Some links

Meaningful sub-headings

Bullet lists

One idea paragraphs

Half the word count
SCANNABLE TEXT

Highlighted words

Some links

Meaningful sub-headings

Bullet lists

One idea paragraphs

Half the word count
MORE LIKELY TO READ IF...
MORE LIKELY TO READ IF...


Promotional writing = control or base condition

if Concise text + 58%

if Scannable layout + 47%

if Objective language + 27%

if Combined version + 124%
WRITING ON THE WEB
WRITING ON THE WEB

User-centred focus

Reading on the Web

28% of words

Readers don’t read - they look
F F F F F F F F
TIME SPENT ON A PAGE
AMOUNT READ
UCAN STATS
MAY 1 - OCT 20
UCAN STATS
           MAY 1 - OCT 20


Average time spent on site: 2.48 minutes

Average pages viewed per visit: 2.22 minutes

Returning visitors average time: 2.88 minutes

New visitors average time: 1.68 minutes
TIME TO DO SOME
     READING
NEWSPAPERS
THE REAR VIEW MIRROR
SOME DIFFERENCES
SOME DIFFERENCES

Opening page via Google

Web users more in control

Web less linear

Headlines more very important
CREDIBILITY
CREDIBILITY
CREDIBILITY
CREDIBILITY
CREDIBILITY
CREDIBILITY ONLINE
CREDIBILITY ONLINE

Brand
CREDIBILITY ONLINE

Brand

Outbound Links
CREDIBILITY ONLINE

Brand

Outbound Links

Good writing
CREDIBILITY ONLINE

Brand

Outbound Links

Good writing

Author’s name
CREDIBILITY ONLINE

Brand

Outbound Links

Good writing

Author’s name

Contact / Discussion
CREDIBILITY ONLINE

Brand

Outbound Links

Good writing

Author’s name

Contact / Discussion

Join social media
YOU CAN NOW WRITE
      BETTER
RE-CAPPING - THE EXPERTS
RE-CAPPING - THE EXPERTS


Web a different medium - write for the Web
RE-CAPPING - THE EXPERTS


Web a different medium - write for the Web

Know your objective.
RE-CAPPING - THE EXPERTS


Web a different medium - write for the Web

Know your objective.

Keep articles short.
RE-CAPPING - THE EXPERTS


Web a different medium - write for the Web

Know your objective.

Keep articles short.

One idea per sentence.
RE-CAPPING - THE EXPERTS


Web a different medium - write for the Web

Know your objective.

Keep articles short.

One idea per sentence.

Make it scannable.
EXPERTS STILL SAYING...
EXPERTS STILL SAYING...

Get attention by using formatting
EXPERTS STILL SAYING...

Get attention by using formatting
  •   Use bulleted lists
EXPERTS STILL SAYING...

Get attention by using formatting
  •   Use bulleted lists

  •   occasional bold
EXPERTS STILL SAYING...

Get attention by using formatting
  •   Use bulleted lists

  •   occasional bold

  •   short sentences
EXPERTS STILL SAYING...

Get attention by using formatting
  •   Use bulleted lists

  •   occasional bold

  •   short sentences

  •   explanatory sub-headings.
TASK
Use one article you have written.
       Use three “tips”.
          Re-write it.
         1st paragraph
        1st 100 words
           Sub-heads
      Possibility of bullets
HEADLINES
DOES THE HEADLINE
DOES THE HEADLINE

express the main idea    match the lead focus?
of the story?
                         use short, common,
effectively label the    colourful, powerful,
story’s content?         and specific words?

create reader interest   work for Google?

move readers into the    mean you’ll read the
story?                   story?
IF IT BLEEDS IT LEADS
IF IT BLEEDS IT LEADS


 Don’t have to read article

 8 seconds

 Google
BBC
BBC

Italy buries first quake victims

Romania blamed over Moldova riots

Ten arrested in UK anti-terrorism raids

Villagers hurt in West Bank clash

Mass Thai protest over leadership

Iran accuses journalist of spying

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Writing for the Web: Tips for Scannable Content Under 40 Characters

Hinweis der Redaktion

  1. Design: system, components, look and feel, structure, As I begin, it may well be that I’m wrong, but I’m never in doubt.
  2. Design: system, components, look and feel, structure, As I begin, it may well be that I’m wrong, but I’m never in doubt.
  3. Design: system, components, look and feel, structure, As I begin, it may well be that I’m wrong, but I’m never in doubt.
  4. Design: system, components, look and feel, structure, As I begin, it may well be that I’m wrong, but I’m never in doubt.
  5. Design: system, components, look and feel, structure, As I begin, it may well be that I’m wrong, but I’m never in doubt.
  6. Design: system, components, look and feel, structure, As I begin, it may well be that I’m wrong, but I’m never in doubt.
  7. Industrial / Scientific age - thumbprint We live in an Information Age. Today we have a digital thumbprint. Wherever we go, whatever we do. Industrial age: Burn paper, rip letter up. Heard said: This information is top security, when you’ve read it, destroy yourself.
  8. Industrial / Scientific age - thumbprint We live in an Information Age. Today we have a digital thumbprint. Wherever we go, whatever we do. Industrial age: Burn paper, rip letter up. Heard said: This information is top security, when you’ve read it, destroy yourself.
  9. We live in a different age. What’s the caption? - Groups The hell of it is those punks pump over fifteen million dollars into the economy every year. (1970)
  10. It’s not that I don’t like current events, it’s just that there’s so many of them. It used to be that the news came each day in one newspaper. Now it’s a constant stream.
  11. Information Theory The Shannon–Weaver model of communication has been called the "mother of all models” Mathematical in essence. Focussed on the certainty of the message being delivered. Lossless audio is an application of Shannon’s Information Theory. As is the Church which is concerned by getting its message across. Feedback - Participation
  12. When we talk about writing for the Web, what is it that we exactly mean? Each of these channels has strengths and weaknesses. When writing for them, it is important to embrace the strengths and a weakesses.
  13. Vince - road rules...driving rule look ahead. Don’t hit what is in front of you. While tomorrow is our permanent address, Marshall McLuhan said: when faced with a totally new situation, we tend always to attach ourselves to the objects, to the flavour of the most recent past. We look at the present through a rear-view mirror. We march backwards into the future. Suburbia lives imaginatively in Bonanza-land. How does what McLuhan has to say relate to us? Australia and the Cricket team. - Ban on eating at McDonalds.
  14. Lets address our attention to Reading on the Web. Customer focus. Not about us, rather our readers. So looking forward, how do people read Web pages? In essence.... they don’t. Relying here for these next few slides on Jakob Neilson’s Usability studies.
  15. Inverted pyramid Inverted pyramid - inverted! Again and again Subheads Bullets
  16. Inverted pyramid Inverted pyramid - inverted! Again and again Subheads Bullets
  17. Inverted pyramid Inverted pyramid - inverted! Again and again Subheads Bullets
  18. Talking about writing on the web. How people read - beginning point. 28% is the “at most” figure. More likely 20%.
  19. Eye-tracking “heatmap” that shows how much users look at different parts of a Web page. Areas most looked at are “red”. F pattern Impact of bullet lists. Notice anything else? Interestingly little attention to the promotions in the right column - little attention
  20. 25 seconds per page and 4.4 seconds for each 100 words. 500 word limit mark.
  21. Maximum amount of text users could read during an average visit to pages with different word counts. (Based on previous graph - hypothetical.) Rapidly declining curve. On average visit, users read half of the information on those pages with 111 words or less. Question: Looking at the graph - at what point however is it not really worth writing any more? 450 - 500 words.
  22. And you’re telling me people read on the Web?
  23. Distribute newspapers - one among three. 10 minutes. Identify behaviours - 2 watching. Break for Morning Tea, or a stretch. Feedback.
  24. When faced with a totally new situation, we tend always to attach ourselves to the objects, to the flavour of the most recent past. We look at the present through a rear-view mirror. We march backwards into the future. Suburbia lives imaginatively in Bonanza-land. Newspapers are replicating content online. Yet to see the Web as a different medium.
  25. Linear content generally consumed in more relaxing circumstances. Linear info readers of e.g. TV or Newspaper, expect the writer to construct the experience for them. Web readers, via hypertext links, google searches, Twitter, Facebook and other social media products, allow readers to piece together content from multiple sources. CathNews Asia - good product - aggregates. Web is an active medium. 1st 3 words have no information content Left hand scan Lacks key words like “Airline seat” or “Hotel bed”. (SEO)
  26. When you think about it, writing on stone - time, vital (scarce resource and time it takes.) writing on walls - Abby Rd???? Writing in newspaper - reasonably well read. Established. Authority behind it. Paper lasts, well for a little while.
  27. When you think about it, writing on stone - time, vital (scarce resource and time it takes.) writing on walls - Abby Rd???? Writing in newspaper - reasonably well read. Established. Authority behind it. Paper lasts, well for a little while.
  28. When you think about it, writing on stone - time, vital (scarce resource and time it takes.) writing on walls - Abby Rd???? Writing in newspaper - reasonably well read. Established. Authority behind it. Paper lasts, well for a little while.
  29. When you think about it, writing on stone - time, vital (scarce resource and time it takes.) writing on walls - Abby Rd???? Writing in newspaper - reasonably well read. Established. Authority behind it. Paper lasts, well for a little while.
  30. When you think about it, writing on stone - time, vital (scarce resource and time it takes.) writing on walls - Abby Rd???? Writing in newspaper - reasonably well read. Established. Authority behind it. Paper lasts, well for a little while.
  31. When you think about it, writing on stone - time, vital (scarce resource and time it takes.) writing on walls - Abby Rd???? Writing in newspaper - reasonably well read. Established. Authority behind it. Paper lasts, well for a little while.
  32. CathNews Asia Fundamental disagreement - Internet is about. Establishes credibility. Closed systems die. Good writing: appear to know what you’r talking about. Grammar. Punctuation. Well written story. Basically being a good journalist It’s your name. Your reputation. Publish the Journalist’s name. Discussion on your article, you participate. Discssion on your article in Social Media forums, once again, you participate.
  33. CathNews Asia Fundamental disagreement - Internet is about. Establishes credibility. Closed systems die. Good writing: appear to know what you’r talking about. Grammar. Punctuation. Well written story. Basically being a good journalist It’s your name. Your reputation. Publish the Journalist’s name. Discussion on your article, you participate. Discssion on your article in Social Media forums, once again, you participate.
  34. CathNews Asia Fundamental disagreement - Internet is about. Establishes credibility. Closed systems die. Good writing: appear to know what you’r talking about. Grammar. Punctuation. Well written story. Basically being a good journalist It’s your name. Your reputation. Publish the Journalist’s name. Discussion on your article, you participate. Discssion on your article in Social Media forums, once again, you participate.
  35. CathNews Asia Fundamental disagreement - Internet is about. Establishes credibility. Closed systems die. Good writing: appear to know what you’r talking about. Grammar. Punctuation. Well written story. Basically being a good journalist It’s your name. Your reputation. Publish the Journalist’s name. Discussion on your article, you participate. Discssion on your article in Social Media forums, once again, you participate.
  36. CathNews Asia Fundamental disagreement - Internet is about. Establishes credibility. Closed systems die. Good writing: appear to know what you’r talking about. Grammar. Punctuation. Well written story. Basically being a good journalist It’s your name. Your reputation. Publish the Journalist’s name. Discussion on your article, you participate. Discssion on your article in Social Media forums, once again, you participate.
  37. CathNews Asia Fundamental disagreement - Internet is about. Establishes credibility. Closed systems die. Good writing: appear to know what you’r talking about. Grammar. Punctuation. Well written story. Basically being a good journalist It’s your name. Your reputation. Publish the Journalist’s name. Discussion on your article, you participate. Discssion on your article in Social Media forums, once again, you participate.
  38. CathNews Asia Fundamental disagreement - Internet is about. Establishes credibility. Closed systems die. Good writing: appear to know what you’r talking about. Grammar. Punctuation. Well written story. Basically being a good journalist It’s your name. Your reputation. Publish the Journalist’s name. Discussion on your article, you participate. Discssion on your article in Social Media forums, once again, you participate.
  39. What are three things that have you heard that you can take away to make you write better? Write them down. Team up in groups of three - if possible with people you know. 6 minutes. Feedback.
  40. If you’ve not told me your story in the headline and the first paragraph, I probably wont read more. ObjectiveApplies to any copywriting. Unless you have a clear picture of the end result, your writing won’t be as clear as you might think. Know your audience: there are stats available. Ask your editor for them. Writing for Twitter is different than writing for a website, it’s also different from writing an email, which is different from writing for Facebook etc. Figure out who you are speaking to and what channels you’re wanting to use. UCAN products are very targeted products. Niche Keep it Short The more words you add to your page, the less time people spend reading it. Concise writing. Perhaps get two stories from the one event? Make it Scannable Large block of text are your enemy. Make it easy to pull out the central topic
  41. If you’ve not told me your story in the headline and the first paragraph, I probably wont read more. ObjectiveApplies to any copywriting. Unless you have a clear picture of the end result, your writing won’t be as clear as you might think. Know your audience: there are stats available. Ask your editor for them. Writing for Twitter is different than writing for a website, it’s also different from writing an email, which is different from writing for Facebook etc. Figure out who you are speaking to and what channels you’re wanting to use. UCAN products are very targeted products. Niche Keep it Short The more words you add to your page, the less time people spend reading it. Concise writing. Perhaps get two stories from the one event? Make it Scannable Large block of text are your enemy. Make it easy to pull out the central topic
  42. If you’ve not told me your story in the headline and the first paragraph, I probably wont read more. ObjectiveApplies to any copywriting. Unless you have a clear picture of the end result, your writing won’t be as clear as you might think. Know your audience: there are stats available. Ask your editor for them. Writing for Twitter is different than writing for a website, it’s also different from writing an email, which is different from writing for Facebook etc. Figure out who you are speaking to and what channels you’re wanting to use. UCAN products are very targeted products. Niche Keep it Short The more words you add to your page, the less time people spend reading it. Concise writing. Perhaps get two stories from the one event? Make it Scannable Large block of text are your enemy. Make it easy to pull out the central topic
  43. If you’ve not told me your story in the headline and the first paragraph, I probably wont read more. ObjectiveApplies to any copywriting. Unless you have a clear picture of the end result, your writing won’t be as clear as you might think. Know your audience: there are stats available. Ask your editor for them. Writing for Twitter is different than writing for a website, it’s also different from writing an email, which is different from writing for Facebook etc. Figure out who you are speaking to and what channels you’re wanting to use. UCAN products are very targeted products. Niche Keep it Short The more words you add to your page, the less time people spend reading it. Concise writing. Perhaps get two stories from the one event? Make it Scannable Large block of text are your enemy. Make it easy to pull out the central topic
  44. If you’ve not told me your story in the headline and the first paragraph, I probably wont read more. ObjectiveApplies to any copywriting. Unless you have a clear picture of the end result, your writing won’t be as clear as you might think. Know your audience: there are stats available. Ask your editor for them. Writing for Twitter is different than writing for a website, it’s also different from writing an email, which is different from writing for Facebook etc. Figure out who you are speaking to and what channels you’re wanting to use. UCAN products are very targeted products. Niche Keep it Short The more words you add to your page, the less time people spend reading it. Concise writing. Perhaps get two stories from the one event? Make it Scannable Large block of text are your enemy. Make it easy to pull out the central topic
  45. Get attention by using formatting There are two goals, Catch the reader’s eye Encourage them to read more.
  46. Get attention by using formatting There are two goals, Catch the reader’s eye Encourage them to read more.
  47. Get attention by using formatting There are two goals, Catch the reader’s eye Encourage them to read more.
  48. Get attention by using formatting There are two goals, Catch the reader’s eye Encourage them to read more.
  49. Get attention by using formatting There are two goals, Catch the reader’s eye Encourage them to read more.
  50. When come back, going to share with the group, what you’ve done and why you did it. Now if you don’t have an article, find others online. Use them.
  51. If it bleeds, it leads. Punchy , Catchy, Attention-getting, Insightful, Instructive, Incentive, Luring, Fishing, Bait, Hook Headlines. Every article should be related to the content without requiring the reading of the article. Research: Users decide to stay or leave your site in 8 seconds or less. Headlines are the one piece of copy that users will actually scan in that short amount of time. Writing for Google: Which is not known for its cultural sensitivity, wit, irony, humour or stylish writing. Google is know for being blazingly fast and mind-numbingly literal-minded.
  52. Around the world in 38 words Average headline 5 words and 34 characters Gist of story Why so good? Ceefax (videotest services) on low definition TV with horrible resolution allows for minute word count. To this day the BBC maintains their excellent headline writing. Visit for today’s headlines.