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Content Marketing Secrets
               for
     DIRECT MAIL SUCCESS




1
Content is the New Black

• “Content is King” – even for OFFLINE
  marketing efforts

• Maximize the value of your Content:
                      Use it to get your direct mail
                         OPENED and “READ”
                     and make attractive OFFERS

    © Copyright 2012 Strategic Marketing and Advertising, Inc. All Rights Reserved.



2
DIRECT MAIL CREATIVE Challenge #1

• GETTING IT OPENED

• 44% of mail is never opened – % has stayed
  consistent for about last 20 years

• How much time are you spending thinking of
  new ways to get your envelope opened?


© Copyright 2012 Strategic Marketing and Advertising, Inc. All Rights Reserved.


  3
Use Your CONTENT to Get Mail Opened

• Use most relevant topics.
• Find them: your web analytics, popular blog
  posts, popular tweets, content that is shared,
  updates with comments, e-newsletter articles
  with clicks.
• Remember:
       “You are not your audience.
           NEVER assume. TEST.”
    © Copyright 2012 Strategic Marketing and Advertising, Inc. All Rights Reserved.



4
Potential
Envelope
Headlines:

What are the
Top 3 Breakfast
Spots in San
Diego?

San Diego’s 10
Great Unknown
Breakfast Spots

 5
More Headline Ideas Based on Content

10 Best
Restaurants?

3 Accredited
Sommeliers?




6
Remember This Highly Successful
Package? – Totally Based on CONTENT




7
No Headline? This is the FRONT!
(USPS delivers mail with address face up)




8
Don’t Hide the Sell on the “Back”




9
CREATIVE Challenge #2:
Getting it “Read”

1. Intriguing Headline and “Lead” Paragraph
2. Tell me something I didn’t know
3. SPECIFICS SELL, prove VALUE
4. Scan-able: use SUBHEADS
5. Every word there for a reason
6. “YOU”-focused: talk TO your audience

End result should be: “I NEED to have this. NOW.”

© Copyright 2012 Strategic Marketing and Advertising, Inc. All Rights Reserved.


 10
CREATIVE:
Getting it Read: APPEALS


• Content Illustration             • Bonus
•    Subscriber Benefits           • Fantasy
•    Identification                • Exclusive Invitation
•    Secret                        • Testimonial
•    Story                         • Question
                                   • Problem/Solution

Based on Winning Direct Response
Advertising by Joan Throckmorton



11
“Content Illustration “




12
“Identification”

• Offer at top
• Identification
  Headline
• Bullets =
  Scan-able
• Subhead pitches
  Offer




 13
Is this the Key Appeal for Public TV?
Is it “independent voice” – or CONTENT?




14
RENEWALS

1. Track topics
clicked in
enewsletter by
subscriber
2. Drive Renewal
Appeal by Clicked
newsletter topics:
What was of
interest to THIS
subscriber?



  15
Remind
Subscribers of
CONTENT:
- Subscribers may
  not recall every
  great article/show
  you produced
- Remind of unique
  features
- Talk about most
  popular articles or
  shows


  16
“Exclusive Invitation “:
The Economist
“May I send you 3 FREE ISSUES of what may be the
most influential (as well as selectively distributed)
newsweekly in the world?

Every Monday morning, a rather unusual publication
arrives at the desks of a select circle of individuals in
positions of power and influence.

The readers of this discreetly (one is almost tempted to
say reluctantly) publicized newsweekly include
presidents (of countries, banks, universities and Fortune
500 companies) . . .”
 17
“Fantasy”: Martha Stewart Living


        “ . . . As I grew up, my dream picture
        came into focus. I saw a table draped
        in damask, with old roses in an antique
       vase and candles flickering over an
       elegant array of sparkling silver, crystal
       goblets and glimmering china . . .”




18
Lazy copywriting
delivers weak “fun”
appeal:

“You’ll never know
just how much fun
you missed . . .”

Is this why readers
pay money for Golf
Digest – really?




  19
OFFER: Is it Irresistible?


 Farther from product =                                              Related to product =
lower quality subscribers                                            high quality subscribers
• Gift Offer                                                       • CONTENT Offer
  – High response                                                    – Good response from right
                                                                       audience
  – Higher cancellation                                              – Lower cancellation
  – Lower renewal                                                    – Higher renewal


  © Copyright 2012 Strategic Marketing and Advertising, Inc. All
  Rights Reserved.



  20
CONTENT OFFERS

• From Organic Gardening:
     Best Gardening Ideas I Know
     Organic Gardening Harvest Book

• From Business Week:
     Executive Portfolio of 13 special reports

• From a City Magazine:
  Get the last restaurant survey as a bonus?

     © Copyright 2012 Strategic Marketing and Advertising, Inc. All Rights Reserved.
21
From San Diego Business Journal:
Subscribe @ $99– get Lists as PDF




22
Past Content as Offer




23
AMA Membership Offer: Content?




24
But when you go to the URL:
Where’s the Sample Toolkit?




25
None of this is clickable?
Where’s the sample toolkit?




26
Content Marketing Secrets for
 Direct Mail Success SUMMARY . . .

• Spend more time on your envelope headline

• Spend more time on your letter appeal

• Craft an Irresistible offer – by repackaging
  your CONTENT



© Copyright 2012 Strategic Marketing and Advertising, Inc. All Rights Reserved.

  27
Thank You!

www.ResponseFX.com

Latest Response Stats by Medium:
FOLLOW: @ResponseCoach
LIKE: Facebook.com/ResponseCoach

“How to”:
BLOG: ResponseBlog.ResponseFX.com

© Copyright 2012 Strategic Marketing and Advertising, Inc. All Rights Reserved.

  28

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Content Boosts Direct Mail Success

  • 1. Content Marketing Secrets for DIRECT MAIL SUCCESS 1
  • 2. Content is the New Black • “Content is King” – even for OFFLINE marketing efforts • Maximize the value of your Content: Use it to get your direct mail OPENED and “READ” and make attractive OFFERS © Copyright 2012 Strategic Marketing and Advertising, Inc. All Rights Reserved. 2
  • 3. DIRECT MAIL CREATIVE Challenge #1 • GETTING IT OPENED • 44% of mail is never opened – % has stayed consistent for about last 20 years • How much time are you spending thinking of new ways to get your envelope opened? © Copyright 2012 Strategic Marketing and Advertising, Inc. All Rights Reserved. 3
  • 4. Use Your CONTENT to Get Mail Opened • Use most relevant topics. • Find them: your web analytics, popular blog posts, popular tweets, content that is shared, updates with comments, e-newsletter articles with clicks. • Remember: “You are not your audience. NEVER assume. TEST.” © Copyright 2012 Strategic Marketing and Advertising, Inc. All Rights Reserved. 4
  • 5. Potential Envelope Headlines: What are the Top 3 Breakfast Spots in San Diego? San Diego’s 10 Great Unknown Breakfast Spots 5
  • 6. More Headline Ideas Based on Content 10 Best Restaurants? 3 Accredited Sommeliers? 6
  • 7. Remember This Highly Successful Package? – Totally Based on CONTENT 7
  • 8. No Headline? This is the FRONT! (USPS delivers mail with address face up) 8
  • 9. Don’t Hide the Sell on the “Back” 9
  • 10. CREATIVE Challenge #2: Getting it “Read” 1. Intriguing Headline and “Lead” Paragraph 2. Tell me something I didn’t know 3. SPECIFICS SELL, prove VALUE 4. Scan-able: use SUBHEADS 5. Every word there for a reason 6. “YOU”-focused: talk TO your audience End result should be: “I NEED to have this. NOW.” © Copyright 2012 Strategic Marketing and Advertising, Inc. All Rights Reserved. 10
  • 11. CREATIVE: Getting it Read: APPEALS • Content Illustration • Bonus • Subscriber Benefits • Fantasy • Identification • Exclusive Invitation • Secret • Testimonial • Story • Question • Problem/Solution Based on Winning Direct Response Advertising by Joan Throckmorton 11
  • 13. “Identification” • Offer at top • Identification Headline • Bullets = Scan-able • Subhead pitches Offer 13
  • 14. Is this the Key Appeal for Public TV? Is it “independent voice” – or CONTENT? 14
  • 15. RENEWALS 1. Track topics clicked in enewsletter by subscriber 2. Drive Renewal Appeal by Clicked newsletter topics: What was of interest to THIS subscriber? 15
  • 16. Remind Subscribers of CONTENT: - Subscribers may not recall every great article/show you produced - Remind of unique features - Talk about most popular articles or shows 16
  • 17. “Exclusive Invitation “: The Economist “May I send you 3 FREE ISSUES of what may be the most influential (as well as selectively distributed) newsweekly in the world? Every Monday morning, a rather unusual publication arrives at the desks of a select circle of individuals in positions of power and influence. The readers of this discreetly (one is almost tempted to say reluctantly) publicized newsweekly include presidents (of countries, banks, universities and Fortune 500 companies) . . .” 17
  • 18. “Fantasy”: Martha Stewart Living “ . . . As I grew up, my dream picture came into focus. I saw a table draped in damask, with old roses in an antique vase and candles flickering over an elegant array of sparkling silver, crystal goblets and glimmering china . . .” 18
  • 19. Lazy copywriting delivers weak “fun” appeal: “You’ll never know just how much fun you missed . . .” Is this why readers pay money for Golf Digest – really? 19
  • 20. OFFER: Is it Irresistible? Farther from product = Related to product = lower quality subscribers high quality subscribers • Gift Offer • CONTENT Offer – High response – Good response from right audience – Higher cancellation – Lower cancellation – Lower renewal – Higher renewal © Copyright 2012 Strategic Marketing and Advertising, Inc. All Rights Reserved. 20
  • 21. CONTENT OFFERS • From Organic Gardening: Best Gardening Ideas I Know Organic Gardening Harvest Book • From Business Week: Executive Portfolio of 13 special reports • From a City Magazine: Get the last restaurant survey as a bonus? © Copyright 2012 Strategic Marketing and Advertising, Inc. All Rights Reserved. 21
  • 22. From San Diego Business Journal: Subscribe @ $99– get Lists as PDF 22
  • 23. Past Content as Offer 23
  • 24. AMA Membership Offer: Content? 24
  • 25. But when you go to the URL: Where’s the Sample Toolkit? 25
  • 26. None of this is clickable? Where’s the sample toolkit? 26
  • 27. Content Marketing Secrets for Direct Mail Success SUMMARY . . . • Spend more time on your envelope headline • Spend more time on your letter appeal • Craft an Irresistible offer – by repackaging your CONTENT © Copyright 2012 Strategic Marketing and Advertising, Inc. All Rights Reserved. 27
  • 28. Thank You! www.ResponseFX.com Latest Response Stats by Medium: FOLLOW: @ResponseCoach LIKE: Facebook.com/ResponseCoach “How to”: BLOG: ResponseBlog.ResponseFX.com © Copyright 2012 Strategic Marketing and Advertising, Inc. All Rights Reserved. 28