The Digital India program that the Government of India recently launched ensures that our country becomes a digitally infused nation over the next few years. How do we meet this challenge? Samiran Gupta, Head of India at ICANN discusses this.
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Meeting the Digital India Challenge
1. Samiran Gupta
Head of India
ICANN
samiran.gupta@icann.org
Meeting the Digital India
Challenge
HostingCon
Mumbai
12th December 2014
2. 2
India’s Internet
ecosystem is a
study of contrasts
Increasing
Penetration
Infrastructural
constraints
Low impact on
GDP
Regulatory
hiccups and
concerns
Where are we today?
3. 3
Some India market trends
Sources:
AT Kearney
IAMAI-IMRB
IMRB I-Cube
GARTNER
ASSOCHAM – PWC
DNA
• Always connected: 51%
• Blazing growth: (49% rural :33% urban:
60% mobile)
• Entertainment driven: 73% of those in rural
India access the Internet for entertainment
purposes
• E-retail poised to grow by 70% in 2015: to
US$6 bn. Total market size at present around
$13 bn +.
• First L-Root instance in India: 700qps
• Usage of TLDs in India
Usage in India
Private or
personal use
(e.g., family or
social
purpose)
Education or
Non-Profit
A Business
(e.g., Selling
Goods)
Local
Community
Activities Other
Generic
TLDs
73.5 66.7 76.5 53.0 6.8
Industry
TLDs
27.7 27.1 21.9 19.9 3.4
Brand TLDs 23.1 11.8 48.0 14.1 3.0
4. 4
The Digital India Challenge and its
Nine Pillars
To bring greater
efficiencies to
governance
To make the nation
“digital-ready” by
2019
Key vision of the program:
• To make digital infrastructure a utility for the people
• Ensure digital empowerment of the people
• To enable government services on demand
1. Broadband
Highways
2. Universal Access
to Phones
3. Public Internet
Access Programme
4. E-Governance –
Reforming
government through
technology
5. eKranti –
Electronic delivery
of services
6. Information for
All
Electronics Manufacturing
7. Electronics
Manufacturing –
Target NET ZERO Imports
8. IT for Jobs
9. Early Harvest
Programmes
5. 5
So what does this mean for the industry?
Message #1: A need
to re-imagine the
Internet THE NEED/OPPORTUNITY FOR
• More bandwidth
• Compelling content and design and in
different languages
• More storage space
• Domain names that are memorable
• Domain names in non-English scripts
• Technology that integrates new gTLDs
with all online services
• Technology which bridges the
skills/education challenges of users
• Skills capacity building
• All of the above at a cost the market
can bear
6. 6
The Industry as a whole will need to co-ordinate
better – a multistakeholder model
Message #2: A need
more than ever for
stakeholders to work
together
Government
Civil Society
Regulators/Quasi Regulators
Registries/Registrars/Resellers Academia/Think tanks
Other private sector
Media
7. 7
What excites us at ICANN the most - Making
the Internet experience more ubiquitous
Technology and
innovation is making
the power of New
Generic Top Level
Domains (new
gTLDs) and
Internationalized
Domain Names
(IDNs) a reality
https://www.youtube.c
om/watch?v=1kFcxf8
KAjg
Brand TLDs (.tata or .shriram), geographic TLDs (.delhi), new
gTLDs and IDNs could be game-changers for businesses.
Examples: .food or .music, .shiksha, .ooo, .भारत, .संगठन
The India
market
challenge –
looking
beyond the
big brands:
The India market place is difficult to ignore -
micro, small and medium enterprises (MSMEs)
contribute nearly 8 percent of India’s GDP, 45
percent of manufacturing output and 40 percent
of the nation’s exports. Second largest
employers after the farm sector
The value
proposition:
Better branding
Better searchability
Proliferation of local language content
The
challenges:
To sell new concepts to this diverse market
Consumer education - in multiple languages
Better co-ordination within the eco-system
12. 12
ICANN APAC Hub - Singapore
+ APAC team includes
+ Technical, legal and outreach/co-ordination
support
+ In India I am available as your point
of first contact and for ensuring that
you are well supported
+ Some recent India-specific activities
have been
+ Launch of .भारत
+ Participation at
events/conferences including
APriGF,
CyFy, Cyberlaws, ISOC Kolkata,
ISOC Chennai, Hague Institute,
DSCI Annual Security Summit
and HostingCon
+ L Root installation
13. 13
Would you like to get involved with
ICANN?
There are many ways
to participate
• Join the community
• Follow us on social media
• Get on our mailing list
• Participate in calls and webinars
• Come to our meetings
• Held globally three times a year, there is no
registration fee
• Apply for a fellowship
• The next one is at Singapore, 8th February –
12th February
• Meet and engage local community members
• You may be pleasantly surprised! There are a
lot of folks who know ICANN in India
Thank you for having me with you today. Some of you, if not most of you, are on the frontlines of the Internet community in India. We seem to be in for exciting times ahead but each group within the eco-system needs to play its role. Or a few years from now, at this same conference we will be discussing what went wrong!
Today, in my brief talk I want to look at things from the perspective of someone who is relatively new to this industry. Yes, till approximately 75 days ago, I was in the consulting business. I have advised a bunch of tech companies over the last 25 years on issues particularly around stakeholder management. So my perspective – where I am looking in from – is going to be slightly different and hopefully bring value to you. And I hope to leave you with two simple messages ….
So let me start without further ado.
Penetration: It is projected that by the end of 2014, there will be 302 million Internet users in India (IAMAI research). Of this, 173 million will be mobile wireless Internet users. India’s internet penetration is fueled by the growth of its telecoms network (approx. 933 million subscribers as of March 2014
Bandwidth: India’s Internet has been plagued by low bandwidth availability. While the average speed in some of the fastest growing markets is 28 Mbps, the average speed in India is only 6 Mbps (McKinsey). Delayed vacation of bandwidth held by India’s armed forces have slowed the process further
Contribution to GDP: The Internet in India contributes 1.6% to the national GDP as opposed to 3.4% for developing nations and 1.9% for developed nations (McKinsey)
Regulatory hiccups and concerns:
The 2G licensing scandal in 2012-2013 halted investments in the industry thereby slowing down 3G/4G implementation
Inability to regulate social media in a society with strong democratic moorings have led to concerns with law makers and regulators
The market is buzzing! I give some proof points ….
51% of all respondents to a survey said that they were connected to the Internet 24x7.
In the past year, Internet usage growth in rural India is faster than urban India (49%:33%)
Internet usage growth on mobile phones is at 60% year on year
73% of those in rural India access the Internet for entertainment purposes
India’s e-commerce sector poised for a boom (present size approx. US$ 13 billion)
First L-Root instance in India: 700qps
Usage of TLDs in India
ATK: First bullet
IAMAI: Second bullet
L Root: Give case study – and the demand for secure and fast access
DNA research: last point
Here’s a quick overview of the Digital India program.
The blue boxes to me signify strengthening and growth of infrastructure drivers. The green boxes are content related drivers and are where there will be proliferation of domain names and email addresses. The purple boxes are socio-economic drivers.
Lets take a minute to understand the potential impact of the program.
My reading is that if all the blue boxes are “delivered”, India’s Internet infrastructure will be more secure stable and robust pushing society to adapt/use the green boxes, leading to policy issues being mandated to deliver the purple boxes. Where does it put us? I believe we need to start looking at the Internet in a very different way for the next level of growth.
The government’s actions will drive new users to the Internet. In a sense they are doing the marketing for you!
What does that lead to? A demand for …..
Data centers ….
Training more people in all aspects of technology – security, programing, etc.
Some of these opportunities are challenges as well!
The nature of demand will change and the industry will need to adapt to the chaning market place
Each stakeholder group has its own challenges. And we need to be respectful of that.
The government is concerned about security. The Civil Society about FOE, the academics and think tanks are trying to understand the strategic value of the Internet, regulators are grappling with the emerging governance models. Ladies and gentlemen in the audience, you are grappling with the real nuts and bolts of the industry.
My question is, how can all of this be coordinated in to one cohesive plan for the future? I hope that sooner rather than later there is discovery of the value proposition of all stakeholders working together.
The challenges are enormous but for example Is there a way to work with the MSME ministry or the four ISOCs?
Consumer education is very critical. I am presently looking at a potential high-profile “domain squatting” case involving a large media business in India. Domain names IS the new real estate and it is important that all users understand what this is all about. And educate the market place!
And these challenges cannot be met on its own. The participation of related stakeholders very important.
ICANN’s core function is to maintain and administer the Domain Name System
We are a co-ordinating agency designed to ensure security, stability and resiliency is maintained in the addressing system
Given the diversity of the APAC region – ICANN is working with members of the regional and local communities in bringing standardization of our services. Specific to India we are working on IDNs with C-DAC.