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Mobile Wallet Market – India
March 2017
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Mobile Wallet Market in India 2017
Executive Summary
Market Overview
Drivers and
Challenges
Competitive
Landscape
• Mobile wallet market size in terms of value is projected to grow at a CAGR of xx% to reach INR xx bn by FY 2022 from INR xx bn in FY 2016
• Mobile wallet market size in terms number of transaction is estimated to grow at a CAGR of over xx% to reach xx bn by FY 2022 from xx bn in FY
2016
• The digital market has greatly benefitted from demonetization, which has triggered increased usage of m-wallets
• The m-wallet market is driven by increased usage of smartphones, 3G and 4G penetration and growth of e-commerce industry, combined with rise
in disposable income
Drivers
 Rise In Mobile Internet Users
 Rise In Usage of Smartphones
 Growth of E-Commerce Industry
 Huge Benefits at Offline And Online Stores
 Ease, Security and Convenient Mode of Payment
Challenges
 Security and Fraud Risk
 Lack of Trust in Digital Payment Gateway
 Financial Regulation
 Compatibility Issues
 Consumer Mindset
Major Players
Company 1 Company 2 Company 3 Company 4
Company 5 Company 6 Company 7 Company 8
2
Socioeconomic Indicators
Market Overview
Market Influencers
Competitive Landscape
Recent Developments
Appendix
3
Trade Analysis
Mobile Wallet Market in India 2017
Socioeconomic Indicators
Total Population
4
Population Density
1,500
1,000
500
0
mn X%
2020
k
2019
j
2018
i
2017
h
2016
g
2015
f
2014
e
2013
d
2012
c
2011
b
2010
a
0
100
200
300
400
500
Persons per sq. km
e1
2013
d1
2012
c1
2011
b1
2010
a1
j1
2018
i1
2017
h1
2016
g1
2015
f1
2014
k1
2020
Y%
2019
Mobile Wallet Market in India 2017
Market Definition & Structure
5
Market Definition
• The mobile wallet, which is also called digital wallet, mWallet, or eWallet, refers to a mobile technology that provides a convenient solution for any business looking to allow customers to
purchase their products online with greater ease, therefore driving sales
• A mobile wallet primarily enables an individual to pay as well as receive payment using a mobile device
• A mobile wallet is a type of payment service through which businesses and individuals can receive and send money via mobile devices
• It is a form of e-commerce model that is designed to be used with mobile devices, and provides convenience and easy access
• In simple terms, it acts like a virtual wallet, which can be preloaded with any preferred amount of money from one's bank account or credit or debit card, and used to spend online
• A mobile wallet service is generally delivered by and in collaboration with mobile service providers and banks (or other financial institutions), regardless of the model used
• There are three types of mobile wallets in India – open, semi-closed and closed
 Open wallets can only be issued by the banks, which allow one to purchase goods and services, perform financial transactions, cash withdrawal at ATMs and to transfer funds
- E.g.: M-Pesa by Vodafone (in alliance with ICICI Bank)
 Semi-closed wallets have a specific contract with the issuer to accept the payment instruments, which allow one to buy goods and services or perform financial services at clearly identified merchant
locations
- E.g.: MobiKwik, PayU, and Airtel Money
 Closed wallets are accounts issued by a company to a consumer for buying goods and services exclusively from that company; these instruments do not permit cash withdrawal or redemption
- E.g.: Freecharge Credit, Ola Money; portals like Jabong, First Cry and Flipkart
Prepaid Payment
Instruments
xxxx xx
Mobile Wallet
Notes:
• The RBI classifies every mode of cashless fund transfer or transaction using cards or mobile phones as 'prepaid payment instrument’
• Plastic money includes credit, debit and prepaid cards
• The latter can be issued by banks or non-banks and can be physical or virtual
xx xx xx xx
Focus of study
Mobile Wallet Market in India 2017
Market Overview
6
Market Size & Growth Forecast
0
100
200
300
400
xx
FY 2016
xx
FY 2019eFY 2018e
xx
FY 2017e
xx
INR bn
Xx%
FY 2020e FY 2021e
xx
xx
xx
FY 2022e
• In India, the mobile wallet market is projected to grow at a CAGR of xx% to reach INR xx bn by FY 2022 from INR xx bn in FY 2016
• The mobile wallet payment transaction volume is likely to grow at a CAGR of over xx% to reach xx bn by 2022 from xx bn in 2016
 The m-wallet market is driven by increased usage of smartphones, 3G and 4G penetration and growth of e-commerce industry, combined with rise in disposable income
 The market has been greatly benefitted from demonetization, which has rapidly increased the usage of m-wallets
• Post demonetization, the monthly average wallet spending has jumped from INR xx to INR xx
• xx
Current Market Scenario
0
100
200
300
400
500 xx
FY 2021e
xx
FY 2020e
xx
FY 2019e
xx
Xx%
FY 2022e
bn
xx
FY 2018e
xxxx
FY 2016 FY 2017e
Mobile-Wallet Market Size
Number of Mobile-Wallet Transactions
Mobile Wallet Market in India 2017
Market Segmentation
7
Retail Electronic Clearing
Online Payments RTGS
Cheques
Mobile Banking
Mobile Wallets
Mode of Payment-Wise Segmentation (FY 2015-16)
FY 2015 FY 2016
• With e-Commerce players launching their mobile wallets, third party wallets have become significant alternatives to Cash On Delivery (COD)
 From 2013 to 2016, there has been a huge change in the mode of payment
 The adoption of low cost smart phones and penetration of 2G, 3G, and 4G internet speed has increased the possibility of accessing e-Commerce and net banking on mobile phones
• During the period FY 2015 to FY 2016, the growth of mobile wallets was xx% compared to the xx% growth in the previous period
• xx
Mobile Wallets
Mobile Banking
Retail Electronic Clearing
Online Payments RTGS
Cheques
Mobile Wallet Market in India 2017
Market Overview
8
Growth in Mobile Banking and Prepaid Instruments
0
100
200
300
400
FY 2014
xx
FY 2013
xx
INR mn
Xx%
FY 2016
xx
FY 2015
xx
• Within next 4 years, prepaid instruments (m-wallet and prepaid cards) transactions will grow to become double of mobile banking transactions
• In 2015-16, xx mn transactions occurred through m-wallet and prepaid cards, whereas xx mn transactions took place through mobile banking
 Majority of the transactions that take place through mobile wallet are micro transactions with an average ticket size of xx
 High value transactions take place through mobile banking transaction where average transaction value is INR xx per transaction
• xx
Current Market Scenario
0
200
400
600
800
INR mn
Xx%
FY 2016
xx
FY 2015
xx
FY 2014
xx
FY 2013
xx
Mobile Wallet Market in India 2017
Market Segmentation
9
Retail Electronic Clearing
Online Payments RTGS
Mobile Banking
Mobile Wallets
Cheques
Mode of Payment-Wise Segmentation (FY 2015-16)
FY 2015 FY 2016
• With e-Commerce players launching their mobile wallets, third party wallets have become significant alternatives to Cash On Delivery (COD)
 From 20-- to 20--, there has been a huge change in the mode of payment
 The adoption of low cost smart phones and penetration of 2G, 3G, and 4G internet speed has increased the possibility of accessing e-Commerce and net banking on mobile phones
• During the period FY 2015 to FY 2016, the growth of mobile wallets was xx% compared to the xx% growth in the previous period
• xx
Retail Electronic Clearing
Online Payments RTGS
Mobile Banking
Cheques
Mobile Wallets
Mobile Wallet Market in India 2017
Market Segmentation
10
M-Wallet Market Service-Wise Segmentation
FY 2015
Online Shopping, booking tickets
and reservation, payment of
insurance premium, recharging metro card
Recharge and Bill Payments
Wallet to Wallet and Bank to Wallet
• In FY 2016, mobile-wallet service contributed xx% share in mobile payment
transactions by volume
• Mobile-wallet market is segmented into 3 service categories:
 xx
Gender-Wise Segmentation
• In FY 2015, xx% of Indian men were using mobile wallet service as compared to
xx% women
 Average time spent per month on mobile wallet among male users is xx minutes
whereas, time spent per month among female users is xx minutes
• xx
Female
Male
FY 2015
Mobile Wallet Market in India 2017
Market Segmentation
11
Player-Wise Segmentation (FY 2015)
FreeCharge
Mobikwik
PayTM
My Vodafone
My Airtel
Oxigen Wallet
Pockets by ICICI
PayTM Wallet
• PayTM is the most preferred mobile wallet among Android users in urban India, where xx% of users use the service for an average duration of xx minutes per month
• FreeCharge with xx% reach has an average usage duration of xx minutes usage per month
• Mobikwik with xx% reach has an average usage duration of xx minutes per month, followed by My Airtel with xx% reach has an average duration of xx minutes per month
• Oxigen Wallet with a xx% reach and My Vodafone with a xx% reach has an average usage duration of xx minutes per month
• PayTM Wallet with a xx% reach has an average usage duration of xx minutes and Pockets by ICICI with a xx% reach has an average usage duration of xx minutes
• xx
Mobile Wallet Market in India 2017
Future of Mobile Wallets
12
Usage Cash
Digital Payments – Current
Offering
Digital Payments – Opportunity
Simplicity • xx • xx • xx
Universality/ Reach • xx • xx • xx
Fungibility and Access • xx • xx • xx
Speed • xx • xx • xx
Ease of trial and onboarding • xx • xx • xx
Cost • xx • xx • xx
Future Opportunities for Mobile Wallets
Mobile Wallet Market in India 2017
Market Drivers
13
• x
Rise in the Usage of Smartphones
• x
Growth of E-commerce Industry
• x
Rise in Mobile Internet Users
Mobile Wallet Market in India 2017
Competition
14
List of Major Players
Name Website
Company 1
Company 2
Company 3
Company 4
Company 5
Company 6
Company 7
Company 8
Company 9
Company 10
Mobile Wallet Market in India 2017 15
Company Information
Corporate Address
Tel No.
Fax No.
Website
Year of Incorporation
Business Description
• XX
Private: Domestic Company – Company 2
Products and Services
Category Products/Services
XX XX
XX XX
XX XX
XX XX
XX XX
Key People
Name Designation
Person 1 Chief Executive Officer
Person 2 Chief Operating Officer
Person 3 Head – Operations
Person 4 Chief Marketing Officer
Mobile Wallet Market in India 2017
Recent Developments
16
Date Category Description Impact
Feb 22, 2017 Collaborations & Partnerships Low
Feb 01, 2017 Product Launch Low
Dec 19, 2016 Regulatory High
Dec 15, 2016 Regulatory Medium
About Netscribes, Inc.
Netscribes, Inc. is a knowledge-consulting and solutions firm with clientele across the globe. The company’s expertise spans areas of investment &
business research, business & corporate intelligence, content-management services, and knowledge-software services. At its core lies a true value
proposition that draws upon a vast knowledge base. Netscribes, Inc. is a one-stop shop designed to fulfil clients’ profitability and growth objectives.
Disclaimer: This report is published for general information only. Although high standards have been used in the preparation, “Netscribes” is not responsible for any loss or damage
arising from use of this document. This document is the sole property of Netscribes and prior permission is required for guidelines on reproduction.
Thank you for your attention
Phone: +91 33 4027 6243/6222; +91 33 4027 6200/6207; +91 22 4098 7600
E-Mail: support@researchonindia.com
Mobile Wallet Market – India report is part of Netscribes’ Service Industry Series.
For any queries or customized research requirements, contact us at:
Research on India is a product of Netscribes (India) Pvt. Ltd. It is dedicated to disseminating information and providing quick insights on “hot”
industries in India and other emerging markets.
17

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Mobile wallet market in india 2017 - Sample

  • 1. Mobile Wallet Market – India March 2017 Insert Cover Image using Slide Master View Do not change the aspect ratio or distort the image.
  • 2. Mobile Wallet Market in India 2017 Executive Summary Market Overview Drivers and Challenges Competitive Landscape • Mobile wallet market size in terms of value is projected to grow at a CAGR of xx% to reach INR xx bn by FY 2022 from INR xx bn in FY 2016 • Mobile wallet market size in terms number of transaction is estimated to grow at a CAGR of over xx% to reach xx bn by FY 2022 from xx bn in FY 2016 • The digital market has greatly benefitted from demonetization, which has triggered increased usage of m-wallets • The m-wallet market is driven by increased usage of smartphones, 3G and 4G penetration and growth of e-commerce industry, combined with rise in disposable income Drivers  Rise In Mobile Internet Users  Rise In Usage of Smartphones  Growth of E-Commerce Industry  Huge Benefits at Offline And Online Stores  Ease, Security and Convenient Mode of Payment Challenges  Security and Fraud Risk  Lack of Trust in Digital Payment Gateway  Financial Regulation  Compatibility Issues  Consumer Mindset Major Players Company 1 Company 2 Company 3 Company 4 Company 5 Company 6 Company 7 Company 8 2
  • 3. Socioeconomic Indicators Market Overview Market Influencers Competitive Landscape Recent Developments Appendix 3 Trade Analysis
  • 4. Mobile Wallet Market in India 2017 Socioeconomic Indicators Total Population 4 Population Density 1,500 1,000 500 0 mn X% 2020 k 2019 j 2018 i 2017 h 2016 g 2015 f 2014 e 2013 d 2012 c 2011 b 2010 a 0 100 200 300 400 500 Persons per sq. km e1 2013 d1 2012 c1 2011 b1 2010 a1 j1 2018 i1 2017 h1 2016 g1 2015 f1 2014 k1 2020 Y% 2019
  • 5. Mobile Wallet Market in India 2017 Market Definition & Structure 5 Market Definition • The mobile wallet, which is also called digital wallet, mWallet, or eWallet, refers to a mobile technology that provides a convenient solution for any business looking to allow customers to purchase their products online with greater ease, therefore driving sales • A mobile wallet primarily enables an individual to pay as well as receive payment using a mobile device • A mobile wallet is a type of payment service through which businesses and individuals can receive and send money via mobile devices • It is a form of e-commerce model that is designed to be used with mobile devices, and provides convenience and easy access • In simple terms, it acts like a virtual wallet, which can be preloaded with any preferred amount of money from one's bank account or credit or debit card, and used to spend online • A mobile wallet service is generally delivered by and in collaboration with mobile service providers and banks (or other financial institutions), regardless of the model used • There are three types of mobile wallets in India – open, semi-closed and closed  Open wallets can only be issued by the banks, which allow one to purchase goods and services, perform financial transactions, cash withdrawal at ATMs and to transfer funds - E.g.: M-Pesa by Vodafone (in alliance with ICICI Bank)  Semi-closed wallets have a specific contract with the issuer to accept the payment instruments, which allow one to buy goods and services or perform financial services at clearly identified merchant locations - E.g.: MobiKwik, PayU, and Airtel Money  Closed wallets are accounts issued by a company to a consumer for buying goods and services exclusively from that company; these instruments do not permit cash withdrawal or redemption - E.g.: Freecharge Credit, Ola Money; portals like Jabong, First Cry and Flipkart Prepaid Payment Instruments xxxx xx Mobile Wallet Notes: • The RBI classifies every mode of cashless fund transfer or transaction using cards or mobile phones as 'prepaid payment instrument’ • Plastic money includes credit, debit and prepaid cards • The latter can be issued by banks or non-banks and can be physical or virtual xx xx xx xx Focus of study
  • 6. Mobile Wallet Market in India 2017 Market Overview 6 Market Size & Growth Forecast 0 100 200 300 400 xx FY 2016 xx FY 2019eFY 2018e xx FY 2017e xx INR bn Xx% FY 2020e FY 2021e xx xx xx FY 2022e • In India, the mobile wallet market is projected to grow at a CAGR of xx% to reach INR xx bn by FY 2022 from INR xx bn in FY 2016 • The mobile wallet payment transaction volume is likely to grow at a CAGR of over xx% to reach xx bn by 2022 from xx bn in 2016  The m-wallet market is driven by increased usage of smartphones, 3G and 4G penetration and growth of e-commerce industry, combined with rise in disposable income  The market has been greatly benefitted from demonetization, which has rapidly increased the usage of m-wallets • Post demonetization, the monthly average wallet spending has jumped from INR xx to INR xx • xx Current Market Scenario 0 100 200 300 400 500 xx FY 2021e xx FY 2020e xx FY 2019e xx Xx% FY 2022e bn xx FY 2018e xxxx FY 2016 FY 2017e Mobile-Wallet Market Size Number of Mobile-Wallet Transactions
  • 7. Mobile Wallet Market in India 2017 Market Segmentation 7 Retail Electronic Clearing Online Payments RTGS Cheques Mobile Banking Mobile Wallets Mode of Payment-Wise Segmentation (FY 2015-16) FY 2015 FY 2016 • With e-Commerce players launching their mobile wallets, third party wallets have become significant alternatives to Cash On Delivery (COD)  From 2013 to 2016, there has been a huge change in the mode of payment  The adoption of low cost smart phones and penetration of 2G, 3G, and 4G internet speed has increased the possibility of accessing e-Commerce and net banking on mobile phones • During the period FY 2015 to FY 2016, the growth of mobile wallets was xx% compared to the xx% growth in the previous period • xx Mobile Wallets Mobile Banking Retail Electronic Clearing Online Payments RTGS Cheques
  • 8. Mobile Wallet Market in India 2017 Market Overview 8 Growth in Mobile Banking and Prepaid Instruments 0 100 200 300 400 FY 2014 xx FY 2013 xx INR mn Xx% FY 2016 xx FY 2015 xx • Within next 4 years, prepaid instruments (m-wallet and prepaid cards) transactions will grow to become double of mobile banking transactions • In 2015-16, xx mn transactions occurred through m-wallet and prepaid cards, whereas xx mn transactions took place through mobile banking  Majority of the transactions that take place through mobile wallet are micro transactions with an average ticket size of xx  High value transactions take place through mobile banking transaction where average transaction value is INR xx per transaction • xx Current Market Scenario 0 200 400 600 800 INR mn Xx% FY 2016 xx FY 2015 xx FY 2014 xx FY 2013 xx
  • 9. Mobile Wallet Market in India 2017 Market Segmentation 9 Retail Electronic Clearing Online Payments RTGS Mobile Banking Mobile Wallets Cheques Mode of Payment-Wise Segmentation (FY 2015-16) FY 2015 FY 2016 • With e-Commerce players launching their mobile wallets, third party wallets have become significant alternatives to Cash On Delivery (COD)  From 20-- to 20--, there has been a huge change in the mode of payment  The adoption of low cost smart phones and penetration of 2G, 3G, and 4G internet speed has increased the possibility of accessing e-Commerce and net banking on mobile phones • During the period FY 2015 to FY 2016, the growth of mobile wallets was xx% compared to the xx% growth in the previous period • xx Retail Electronic Clearing Online Payments RTGS Mobile Banking Cheques Mobile Wallets
  • 10. Mobile Wallet Market in India 2017 Market Segmentation 10 M-Wallet Market Service-Wise Segmentation FY 2015 Online Shopping, booking tickets and reservation, payment of insurance premium, recharging metro card Recharge and Bill Payments Wallet to Wallet and Bank to Wallet • In FY 2016, mobile-wallet service contributed xx% share in mobile payment transactions by volume • Mobile-wallet market is segmented into 3 service categories:  xx Gender-Wise Segmentation • In FY 2015, xx% of Indian men were using mobile wallet service as compared to xx% women  Average time spent per month on mobile wallet among male users is xx minutes whereas, time spent per month among female users is xx minutes • xx Female Male FY 2015
  • 11. Mobile Wallet Market in India 2017 Market Segmentation 11 Player-Wise Segmentation (FY 2015) FreeCharge Mobikwik PayTM My Vodafone My Airtel Oxigen Wallet Pockets by ICICI PayTM Wallet • PayTM is the most preferred mobile wallet among Android users in urban India, where xx% of users use the service for an average duration of xx minutes per month • FreeCharge with xx% reach has an average usage duration of xx minutes usage per month • Mobikwik with xx% reach has an average usage duration of xx minutes per month, followed by My Airtel with xx% reach has an average duration of xx minutes per month • Oxigen Wallet with a xx% reach and My Vodafone with a xx% reach has an average usage duration of xx minutes per month • PayTM Wallet with a xx% reach has an average usage duration of xx minutes and Pockets by ICICI with a xx% reach has an average usage duration of xx minutes • xx
  • 12. Mobile Wallet Market in India 2017 Future of Mobile Wallets 12 Usage Cash Digital Payments – Current Offering Digital Payments – Opportunity Simplicity • xx • xx • xx Universality/ Reach • xx • xx • xx Fungibility and Access • xx • xx • xx Speed • xx • xx • xx Ease of trial and onboarding • xx • xx • xx Cost • xx • xx • xx Future Opportunities for Mobile Wallets
  • 13. Mobile Wallet Market in India 2017 Market Drivers 13 • x Rise in the Usage of Smartphones • x Growth of E-commerce Industry • x Rise in Mobile Internet Users
  • 14. Mobile Wallet Market in India 2017 Competition 14 List of Major Players Name Website Company 1 Company 2 Company 3 Company 4 Company 5 Company 6 Company 7 Company 8 Company 9 Company 10
  • 15. Mobile Wallet Market in India 2017 15 Company Information Corporate Address Tel No. Fax No. Website Year of Incorporation Business Description • XX Private: Domestic Company – Company 2 Products and Services Category Products/Services XX XX XX XX XX XX XX XX XX XX Key People Name Designation Person 1 Chief Executive Officer Person 2 Chief Operating Officer Person 3 Head – Operations Person 4 Chief Marketing Officer
  • 16. Mobile Wallet Market in India 2017 Recent Developments 16 Date Category Description Impact Feb 22, 2017 Collaborations & Partnerships Low Feb 01, 2017 Product Launch Low Dec 19, 2016 Regulatory High Dec 15, 2016 Regulatory Medium
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