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Taxi Technology Europe: The comprehensive guide to specialist
solutions, equipment and technology in Europe's taxicab sector.
Published on August 2011

                                                                                                                                                  Report Summary

Taxi Technology Europe from Limatel: The comprehensive guide to specialist solutions, equipment and technology in Europe's
taxicab sector.


Volume 1: Products, technologies, legislation, national profiles and market forecasts.


Volume 2: Profiles of Europe's largest and most innovative manufacturers.


Overview


The report is written for all those with an interest in taxis, limousines and private hire cars with drivers. Such vehicles are often
collectively described by terms such as taxicabs.


In Europe, '620 Million is spent every year on the purchase of specialized technology for a fleet of over 800,000 taxicabs. Specialized
equipment and technical solutions include taximeters; radios and mobile data terminals; back office systems that support dispatch,
customer relationship management and fleet logistics; and other equipment such as passenger information screens and card
payment systems. Some equipment such as roof-signs can be low in cost and technical complexity, while installations of on-board
computers can cost several thousand Euros per vehicle. In many jurisdictions, taxi regulators have mandated the use of less familiar
devices such as fiscal cash registers and time-keeping equipment.


The European market for taxicab equipment is growing at 4% and is predicted to reach '743M in 2015. The market is highly complex,
primarily due to the diversity in the regulation of small public service vehicles from one European country to another. Despite the
value of the market, little has been published that quantifies the level of expenditure on different types of equipment, or on the wide
variation in the market conditions between different regions. This report remedies that deficit by providing the first in-depth analysis of
the market for such equipment in thirty one European countries. Its aim is to function as the definitive reference source for supervisory
authorities, manufacturers, and those operating in the sector.


The report covers more than the topic of specialized taxicab equipment. It sets the demand for such equipment in context by providing
a comprehensive overview of the regulatory and commercial environment in which such vehicles operate. This includes separate
national profiles of the situation in fifteen European countries that represent the most valuable or innovative markets.


Who Should Read This Report'


' Regulators, licensing boards and supervisory authorities who wish to understand the governance of taxicabs in other jurisdictions,
and how technology is used and mandated
' Equipment Manufacturers seeking competitive intelligence and emerging market opportunities
' Taxicab organizations undertaking large investment decisions
' Automotive manufacturers who serve the taxicab sector
' System integrators that are seeking to understand the myriad of technologies in use
' Distributors and installers that wish to identify opportunities to align with producers to address the taxicab market


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' Mobile Network Operators and Professional Mobile Radio Specialists
' Telematics Providers
' Consultants and Industry Professionals that serve the Transportation Sector


What kind of questions can this report answer'


' In which European countries are the largest markets for cab equipment'
' Where can I find separate profiles of the regulatory and market conditions in individual countries'
' Which strands of equipment sales are most lucrative and which will show the greatest growth in the coming years'
' Who are the fifty most significant and innovative players in the manufacture of taxicab technology in Europe, and what are their
principal markets and activities'
' What country will provide a once off boom in the sale of taximeters in the next three years'
' What opportunities in payment card processing exist within the cab industry'
' In which regions are all vehicles required to be affiliated to a central dispatch centre'
' How are the operators of Public Mobile Networks taking market share from Professional Mobile Radio'
' Can smart-phones really provide a satisfactory alternative to Mobile Radios and Data Terminals'
' What will be the implications of the European Union's Measuring Instruments Directive for the taximeter market'
' Where are third parties such as the police and taxi regulators using electronic equipment to automatically monitor driver activity'
' Which Finance Ministries are likely to be next to mandate fiscal functions in taximeters'
' Where are on-board computers currently required and where are large public subsidies being offered to install such equipment in
vehicles'
' Who leads the way in the provision of automated parking and queue control systems for taxis at European airports'
' How are Smartphone applications for passengers challenging the classic dispatch model'


Outline of This Report


This report provides a comprehensive explanation of the European market for cab-equipment. It consists of two volumes. Volume 1
contains a study of the market in terms of products and technologies, legislation, market value and regional variations. Volume 2
provides profiles of over fifty producers of cab-equipment for the European market.


Volume 1 begins in Chapter 1 with an overview of the European market for taxicab equipment. This serves to set the in-depth
analysis that follows in context. The research undertaken for this report suggests that the European market for the sale, licensing, and
maintenance of equipment and related services was worth an estimated '620M in 2010. This value is based on the price paid by
end-users (such as drivers or taxi organizations) and is exclusive of Value Added Tax. It is important to note that many manufacturers
do not sell directly to end-users, and much of the market-value is won by installers, systems integrators and local agents.


The market has been analyzed in six segments. The information in Chapters 2 to 7 explains and analyses each of these segments
and forms the basis of the market forecasts that are provided.


Chapter 2 examines the market for taximeters ' one of the most familiar items found in Europe's taxicabs. It explains the key technical
and functional characteristics of meters and how these are used in different jurisdictions. It also explains the Measuring Instruments
Directive (MID) which has been implemented across Europe, and the procedures that manufacturers must now follow to ensure
acceptance of their meters on the market. It identifies the key drivers of taximeter sales and quantifies the market value for 2010, as
well as providing 5 year forecasts until 2015.


Chapter 3 provides a full analysis of the use of communication technologies in the taxicab sector. The market for communication
systems for cabs is currently undergoing a dramatic change. The position of well-established technologies is being partially usurped
by the advent of public mobile networks and increasingly cheap Smartphones that can function as MDTs. The Chapter begins with a



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comprehensive explanation of the wireless technologies used by vehicles to communicate with central dispatch offices: Professional
Mobile Radio (PMR); Public Access Mobile Radio (PAMR) and Public Land Mobile Radio (the ubiquitous GSM-based mobile
telephony system). The key components of wireless systems are discussed as well as industry trends such as emerging new radio
standards and the gradual migration from analogue to digital PMR.


Chapter 3 compares the merits of the competing technologies of PMR/PAMR with GSM, and shows why the latter is capturing a
growing proportion of new vehicle installations. This is followed by an evaluation of the relative merits of using Mobile Data Terminals
versus Smartphones or Personal Digital Assistants (PDAs) as in-vehicle terminals for cabs.


Chapter 4 outlines the market for communications, dispatch and management systems in Europe. Systems that cater for some or all
of these activities now constitute one common segment of the market, as more and more systems are available that cater for all of
these activities in one solution. Few vehicles now communicate solely with a dispatch operator by voice. Instead, they use data
transmission and are integrated with sophisticated back office systems that facilitate a range of functionality. This chapter explains the
key functionality of these systems including automatic vehicle location (AVL) using GPS; data dispatch; customer ordering by
telephone operator, text, web and Interactive Voice Response (IVR); report generation and billing. The Chapter concludes by
quantifying the existing scale of the market for such systems, and providing five year forecasts.


Chapter 5 provides a full description of the use of cashless payments in cabs. In Europe, the cab sector is a laggard in the adoption of
payment cards and other forms of electronic payment for taxi trips. However, there are exceptions, particularly in some large cities.
Furthermore, the evidence from North America and the Far East is that cashless payments in taxis are destined to become more
common.


Chapter 5 begins by explaining the general payment card market in Europe, in terms of the penetration rates of both payment cards
and Point Of Sale (POS) Terminals in various countries as well as the adoption of mobile payments. This is followed by an analysis of
credit card processing in taxis. It shows how the deployment of Chip & PIN verification is rising, but that offline processing remains
most common. The Chapter also provides an existing and forecast expenditure on card processing equipment that shows it to be
modest; however, as discussed by citing real examples in the relevant section, this masks the very large returns that can be made
from card surcharges and transaction fees by the players involved.


In addition to the core pieces of equipment found in cabs, there are a number of peripheral devices that constitute a valuable if highly
fragmented market. These include roof signs, security systems and digital screen applications. These are profiled in Chapter 6. The
Chapter also provides individual estimates and five year forecasts for the various strands of peripheral devices in the European
market.


Roofsigns are compulsory in almost all markets and are used by taxi regulators in increasingly sophisticated ways. In some cities
such devices are often linked to the taximeter to signal not only the occupancy status of the vehicle but also the fare that is being
applied by the meter, and the installation of such a device can cost up to '800.


Security systems in cabs are also a growing sector, in part due to the subsidies towards the purchase of such systems in some
regions, and the fact that they are now compulsory in other countries.


The advertising revenues earned by cab firms through displays on vehicle panels is not a topic included in this report, since it does
not generally involve expenditure on technology. However, it is relevant in so far as it overlaps with the still embryonic deployment of
digital screens in taxis for the purposes of advertising, entertainment and even payment card processing in cabs. A discussion of the
relevant deployments of such devices in Europe is included.


Public transport regulators, tax authorities and enforcement bodies are now aware of the ability of new technology to automatically
monitor the activities of taxicab drivers. Chapter 7 provides detailed analysis of the use of specialized equipment for such purposes in



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Europe. This chapter shows how different equipment is used to limit the hours worked, to ensure compliance with licensed shifts, to
monitor fiscal record keeping and to automatically record details including the origin and destination of each journey.


Chapters 2 through to 7 outline the key segments of the cab equipment market, and provide market valuations and forecasts for each.
Chapter 8 of Volume 1 presents separate profiles for Europe's fifteen most advanced or most valuable national markets: Austria,
Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, the Netherlands, Poland, Spain, Sweden, the United Kingdom
and Norway. Each profile provides an explanation of the regulatory environment including the number and types of small public
service vehicles, and the quotas on vehicle and driver numbers. The largest dispatch operators in each country are identified, and an
estimate of the proportion of the national fleet that is affiliated to a dispatch centre is provided. The manufacturers of the most popular
equipment found in the market are listed, and any obligatory equipment is outlined. A separate forecast of the annual expenditure by
end users on taxicab solutions, from 2010 to 2015, is provided for each country.


Chapter 9 summaries the findings of the report and draws a number of conclusions.


Volume 2 provides detailed profiles of over fifty of Europe's largest and most innovative manufacturers of equipment for small public
service vehicles (SPSVs). Some are enterprises such as taximeter manufacturers dedicated solely to the SPSV sector, while others
are producers of more general equipment such as radios or card payment systems that enjoy significant popularity in taxicabs. Others
provide dispatch and fleet management systems. Volume 2 consolidates the information given on manufacturers in Volume 1 and
also adds additional information on the activities of each company, its key products, and the markets that it serves. Relevant contact
details are listed, so that readers can further investigate any specific technical or pricing queries that they may have.


Conditions of Use


All rights, including copyright, are reserved to the publisher of this report.


This publication is limited in its circulation. This report contains valuable market information provided to a group of customers in
response to orders. When ordering this report, the purchasers acknowledge that the report is solely for the internal use of the
purchaser's organisation and that the contents of the report are not for disclosure to third parties or for general publication. The
Purchaser agrees to indemnify, defend and hold Limatel Limited harmless from and against any claim made by any third party arising
from or in any way connected with the use of the Report by the Purchaser.


This report, or any part thereof, may not be copied, lent, sold or given to third parties without the prior written permission of the
publisher.


Disclaimer


Whilst all information contained in this publication has been researched and compiled from sources believed to be accurate and
reliable at the time of publishing, the facts, estimates and opinions stated are not guaranteed. All information is provided without
warranty, and Limatel Limited makes no representation of warranty, either express or implied, as to the accuracy or completeness of
any information hereto contained. In particular, it should not be relied upon as the sole source of reference in relation to the subject
matter.


Limatel Limited is a limited company registered in Ireland. No liability can be accepted by Limatel Limited, its directors or employees
for any loss occasioned to any person or entity acting or failing to act as a result of anything contained in or omitted from the content
of this material, or our conclusions as stated. The findings are Limatel's current opinions; they are subject to change without notice.
Limatel has no obligation to update or amend the research or to let anyone know if our opinions change materially.


Any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or



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claims) shall be governed by and construed in accordance with the Law of the Republic Of Ireland.


Keywords
'       Taximeters
'       Printers
'       Mobile Radio
'       Professional Mobile Radio (PMR)
'       Antenna
'       Mobile Data Terminal (MDT)
'       On Board Computer
'       Smartphone Applications
'       Dispatch Systems
'       Supervisory Systems
'       Compliance Systems
'       Fleet Logistics Systems
'       Roofsigns and Rooflights
'       Closed Circuit Television (CCTV)
'       Passenger Information Monitors
'       Digital Screens
'       Card payment systems
'       Security alarms
'       GPS
'       Land Mobile Radio (LMR)
'       GSM and GPRS
'       Customer Relationship Management (CRM) Systems
'       Telematics




                                                                                                                                                  Table of Content

Taxi Technology Europe


Volume 1 ' Table of Contents


Table of Contents i
List of Figures iv
List of Tables vi
Executive Summary viii
1 Introduction and Overview 1
1.1 Introduction 1
1.2 Overview ' How diverse regulation fragments the market 2
1.3 Equipment Categories 6
1.4 Structure of This Report 8
1.5 Research and Acknowledgements 12
1.6 Conditions of Use 13



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1.7 Disclaimer 13
1.8 Correspondence 14
2 Taximeters & Ancillaries 15
2.1 Introduction 15
2.2 The supply and installation of taximeters 16
2.2.1 Manufacturers 16
2.2.2 Distribution Channels 17
2.2.3 Verification and Sealing 17
2.2.4 Registered Installers 18
2.3 Functionality and Technology 19
2.3.1 Totaliser 21
2.3.2 Fiscal Functions 22
2.3.3 Printers 22
2.3.4 Software 23
2.4 The European Measuring Instruments Directive 24
2.4.1 Derogation Period 24
2.4.2 Conformity Assessment 26
2.4.3 Functional Requirements 28
2.4.4 The effect of the MID on the European taximeter market 32
2.5 The Demand For Taximeters in Europe 39
2.6 Market Value and Forecasts 41
3 Communications Technology in the SPSV Sector 44
3.1 Introduction 44
3.2 Communications in the SPSV Sector 44
3.3 Communications Networks 45
3.4 An overview of PMR/PAMR 47
3.4.1 Key trends 47
3.4.2 System Characteristics of PMR/PAMR 47
3.4.3 Functional Characteristics of PMR/PAMR 50
3.4.4 Standards 52
3.4.5 The move to digital 55
3.4.6 Compliance Requirements for PMR in Europe 60
3.4.7 The European Market for PMR/PAMR 62
3.5 An Overview of Public Land Mobile Radio (PLMR) 66
3.5.1 Introduction 66
3.5.2 The Evolution of Europe's Digital PLMR Network 66
3.5.3 Location Based Services 70
3.6 A Comparison of PMR and PLMR 71
3.6.1 Critical Differences 71
3.7 Mobile Data Terminals and Consumer Devices 75
3.8 Other Applications of Communications Technology 80
4 Communications, Dispatch and Back Office Systems 81
4.1 Introduction 81
4.2 Dispatch System Functionality for the SPSV Sector 82
4.3 Integration with Public Systems 87
4.4 Smartphone Applications 88
4.5 Market Outlook 94
5 Payment Cards in Europe 96



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5.1 Introduction 96
5.2 The European Card Payments Market 97
5.2.1 Overview 97
5.2.2 Payment Card Types 102
5.2.3 Payment Card Schemes in Europe 104
5.2.4 Technical Dynamics 105
5.2.5 Contactless Chip Cards 109
5.2.6 Mobile Payments 111
5.3 Payment Cards in Taxis 113
5.3.1 Overview 113
5.3.2 Early Adopters 113
5.3.3 Key Markets for Payment Cards in Taxis 114
5.3.4 Other Card Administration 120
5.3.5 Market Outlook 122
6 Vehicle Peripherals 124
6.1 Introduction 124
6.2 Roof Signs 124
6.3 Security Systems 127
6.4 Advertising and Entertainment 132
7 Third Party Supervision Systems 138
7.1 Introduction 138
7.2 Automatic Electronic Recording of Trips 139
7.3 Shift Compliance Clocks in Taxis 142
7.4 Encrypted Digital Storage of Taxi Payment Transactions 146
7.5 On Board Computers in Taxis 152
7.6 Fiscal Taximeters and Cash Registers 155
8 National Profiles 159
8.1 Introduction 159
8.2 Austria 160
8.3 Belgium 163
8.4 Denmark 166
8.5 Finland 169
8.6 France 171
8.7 Germany 175
8.8 Greece 179
8.9 Ireland 184
8.10 Italy 190
8.11 Netherlands 193
8.12 Norway 196
8.13 Poland 198
8.14 Spain 202
8.15 Sweden 205
8.16 The United Kingdom 209
9 Summary & Conclusions 218
9.1 Market Segments 218
9.2 National Profiles 221
9.3 Manufacturers 222
9.4 Conclusions 222



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Volume 2 ' Contents


Volume 2 provides 110 pages of detailed profiles of over fifty of Europe's largest and most innovative manufacturers of equipment for
taxicabs.


Some are leading pan-European specialists such ATA Gleike, DDS Wireless, Digitax, Heedfeld Elektronik, Kienzle Argo Taxi
International and Taxitronic Intefacom. Others are general producers: these include radio equipment specialists such as Kenwood,
Icom, and Motorola and cashless payment experts like Ingenico and Verifone.


Many of those profiled are little known regional operators whose innovation has given them a leading position in a number of markets.
They include manufacturers of on-board computerised solutions, fiscal meters, taxi queue detection systems, and cashless payment
solutions as well as providers of dispatch and management systems that have been expertly tailored to local market-needs and
languages.


The profiles contain full contact details and product portfolios for all of those profiled, as well as additional information on key
customers and markets.


List of Tables


TABLE 2 1 NOTIFIED BODIES IN EUROPE PROVIDING TAXIMETER ASSESSMENT 27
TABLE 2 2 TAXIMETER & ANCILLARIES : MARKET VALUE & FORECASTS 2010 - 2015 42
TABLE 3 1 COMMUNICATIONS NETWORKS CATEGORISED BY OWNERSHIP 46
TABLE 3 2 RADIO STANDARDS IN EUROPE 57
TABLE 3 3 PMR VERSUS PLMR 73
TABLE 3 4 MOBILE DATA TERMINALS VERSUS SMARTPHONES AND PDAS 77
TABLE 4 1 DISPATCH & MANAGEMENT SOLUTIONS:                                             MARKET VALUE AND FORECASTS 2010-2015 95
TABLE 5 1 EMV ADOPTION IN EUROPE 106
TABLE 5 2: MOBILE PAYMENTS IN TAXIS 112
TABLE 5 3 CASHLESS PAYMENT SYSTEMS - MARKET FORECAST 2010-2015 123
TABLE 6 1 TAXIMETER STATUS AND ROOF LIGHTS 125
TABLE 6 2 ROOF LIGHTS - MARKET FORECAST 2010-2015 127
TABLE 6 3 SECURITY EQUIPMENT - MARKET FORECAST 2010-2015 131
TABLE 6 4 ADVERTISING AND ENTERTAINMENT - MARKET FORECAST 2010-2015 137
TABLE 7 1 INTEROPERABILITY OF APPROVED EQUIPMENT 156
TABLE 8 1 SPSV STATISTICS FOR AUSTRIA 160
TABLE 8 2 AUSTRIA - MARKET FORECAST 2010-2015 162
TABLE 8 3 SPSV STATISTICS FOR BELGIUM 164
TABLE 8 4 BELGIUM - MARKET FORECAST 2010-2015 165
TABLE 8 5 DENMARK - MARKET FORECAST 2010-2015 168
TABLE 8 6 FINLAND - MARKET FORECAST 2010-2015 170
TABLE 8 7 FRANCE - MARKET FORECAST 2010-2015 174
TABLE 8 8 SPSV STATISTICS FOR GERMANY 175
TABLE 8 9 GERMANY - MARKET FORECAST 2010-2015 178
TABLE 8 10 GREECE - MARKET FORECAST 2010-2015 183
TABLE 8 11 ESTIMATED PROFILE OF DISPATCH OPERATORS 2008 188
TABLE 8 12 IRELAND - MARKET FORECAST 2010-2015 189
TABLE 8 13 TAXI AND NCC LICENSES IN ITALY 191
TABLE 8 14 ITALY - MARKET FORECAST 2010-2015 192



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TABLE 8 15 NETHERLANDS - MARKET FORECAST 2010-2015 195
TABLE 8 16 NORWAY - MARKET FORECAST 2010-2015 197
TABLE 8 17 POLAND - MARKET FORECAST 2010-2015 200
TABLE 8 18 SPAIN - MARKET FORECAST 2010-2015 204
TABLE 8 19 SWEDEN - MARKET FORECAST 2010-2015 208
TABLE 8 20 SPSV NUMBERS IN GREAT BRITAIN 209
TABLE 8 21 SPSVS IN ENGLAND'S MAJOR CONURBATIONS 212
TABLE 8 22 TAXIS IN NORTHERN IRELAND 214
TABLE 8 23 UNITED KINGDOM - MARKET FORECAST 2010-2015 217
TABLE 9 1 EUROPEAN MARKET: FORECASTS BY SEGMENT, 2010 ' 2015 218


List of Figures


FIGURE 1 1 SPSVS PER CAPITA IN SELECTED COUNTRIES 2
FIGURE 1 2 THE SHARE OF EUROPE'S SPSV FLEET BY COUNTRY 3
FIGURE 1 3 TECHNICAL SOLUTION IN A TAXI ORGANISATION 6
FIGURE 1 4 EUROPEAN SPSV EQUIPMENT MARKET BY SEGMENT, 2010 9
FIGURE 2 1 THE EVOLUTION OF THE TAXIMETER 19
FIGURE 2 2 THE ANATOMY OF A MODERN TAXIMETER 20
FIGURE 2 3 THE SELIROM ERO4/F FISCAL TAXIMETER WITH INTEGRATED PRINTER 22
FIGURE 2 4 THE MID COMPLIANT CYGNUS MR500 SERIES TAXIMETER 25
FIGURE 2 5 THE THREE ROUTES TO CONFORMITY ASSESSMENT FOR TAXIMETERS 26
FIGURE 2 6 MARKINGS FOR MID COMPLIANCE 30
FIGURE 2 7 THE MID COMPLIANT DIGITAX FORCEONE MDT 31
FIGURE 2 8 THE HALE SPT-02 MID COMPLIANT MIRROR TAXIMETER 33
FIGURE 3 1 THE ICOM IC-F5062/IC-F6062 MOBILE RADIO 48
FIGURE 3 2 DELIVERED AUDIO QUALITY ' ANALOGUE VERSUS DIGITAL 55
FIGURE 3 3 A TYPICAL PMR INSTALLATION WITH MDT IN A UK TAXI 62
FIGURE 3 4 MARKET SHARES OF PMR TERMINALS IN EUROPE 64
FIGURE 3 5 THE EVOLUTION OF GSM 67
FIGURE 3 6 EU27: AVERAGE REVENUE PER USER (ARPU) 2007-2010 69
FIGURE 3 7 THE SIGTEC MDX 8 MDT ' SUPPORTING BOTH PMR AND GPRS 76
FIGURE 4 1 SCREEN RESERVATION 83
FIGURE 4 2 EXTRACTED SCREENSHOTS - UK TAXI DIRECTORY APPLICATION 90
FIGURE 4 3 EXTRACTED SCREENSHOTS - PARISIAN TAXI APPLICATION 91
FIGURE 4 4 VIRTUAL DISPATCH SYSTEM IN VARIOUS SCREEN MODES 93
FIGURE 5 1 PAYMENT CARDS ISSUED PER COUNTRY (2009) 98
FIGURE 5 2 PAYMENT CARDS ISSUED PER CAPITA (2009) 99
FIGURE 5 3 POS TERMINAL GROWTH IN EUROPE 100
FIGURE 5 4 PAYMENT CARD TRANSACTIONS PER CAPITA (2009) 101
FIGURE 5 5 FOUR PARTY SYSTEM FOR PAYMENT CARD TRANSACTIONS 104
FIGURE 5 6 A TAXI DRIVER PROCESSES A PAYMENT BY CHIP & PIN 116
FIGURE 5 7 TAXI POS TERMINAL FOR CONTACTLESS CARDS AND CHIP & PIN 119
FIGURE 5 8 THE EMV COMPLIANT PAYMENT SYSTEM FROM ATA GLEIKE 121
FIGURE 6 1 FRENCH ROOF LIGHT WITH TARIFF INDICATING BULBS 126
FIGURE 6 2 CCTV SECURITY SYSTEM COMPONENTS 130
FIGURE 6 3 DIGITAL SCREENS FOR PASSENGERS 132
FIGURE 6 4 THE CABVISION SOLUTION IN A LONDON TAXI 133



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FIGURE 7 1 SHIFT COMPLIANCE CLOCKS CODED BY LICENSE TYPE 143
FIGURE 7 2 THE TRANSFER OF ENCRYPTED TRANSACTION DATA 150
FIGURE 7 3 FISCAL TAXIMETER WITH COMPATIBLE CASH REGISTERS 157
FIGURE 8 1 THE SEMITRON LP45F COMBINED CASH REGISTER AND PRINTER. 182
FIGURE 8 2 SPSV LICENSE TRENDS IN IRELAND 1993 ' 2010 186
FIGURE 9 1 EUROPEAN MARKET: FORECASTS BY SEGMENT, 2010 ' 2015 220
FIGURE 9 2 SPSV EQUIPMENT MARKET VALUE (' M) BY COUNTRY, 2010 221




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Taxi Technology Europe: The comprehensive guide to specialist solutions, equipment and technology in Europe's taxicab sector.

  • 1. Find Industry reports, Company profiles ReportLinker and Market Statistics >> Get this Report Now by email! Taxi Technology Europe: The comprehensive guide to specialist solutions, equipment and technology in Europe's taxicab sector. Published on August 2011 Report Summary Taxi Technology Europe from Limatel: The comprehensive guide to specialist solutions, equipment and technology in Europe's taxicab sector. Volume 1: Products, technologies, legislation, national profiles and market forecasts. Volume 2: Profiles of Europe's largest and most innovative manufacturers. Overview The report is written for all those with an interest in taxis, limousines and private hire cars with drivers. Such vehicles are often collectively described by terms such as taxicabs. In Europe, '620 Million is spent every year on the purchase of specialized technology for a fleet of over 800,000 taxicabs. Specialized equipment and technical solutions include taximeters; radios and mobile data terminals; back office systems that support dispatch, customer relationship management and fleet logistics; and other equipment such as passenger information screens and card payment systems. Some equipment such as roof-signs can be low in cost and technical complexity, while installations of on-board computers can cost several thousand Euros per vehicle. In many jurisdictions, taxi regulators have mandated the use of less familiar devices such as fiscal cash registers and time-keeping equipment. The European market for taxicab equipment is growing at 4% and is predicted to reach '743M in 2015. The market is highly complex, primarily due to the diversity in the regulation of small public service vehicles from one European country to another. Despite the value of the market, little has been published that quantifies the level of expenditure on different types of equipment, or on the wide variation in the market conditions between different regions. This report remedies that deficit by providing the first in-depth analysis of the market for such equipment in thirty one European countries. Its aim is to function as the definitive reference source for supervisory authorities, manufacturers, and those operating in the sector. The report covers more than the topic of specialized taxicab equipment. It sets the demand for such equipment in context by providing a comprehensive overview of the regulatory and commercial environment in which such vehicles operate. This includes separate national profiles of the situation in fifteen European countries that represent the most valuable or innovative markets. Who Should Read This Report' ' Regulators, licensing boards and supervisory authorities who wish to understand the governance of taxicabs in other jurisdictions, and how technology is used and mandated ' Equipment Manufacturers seeking competitive intelligence and emerging market opportunities ' Taxicab organizations undertaking large investment decisions ' Automotive manufacturers who serve the taxicab sector ' System integrators that are seeking to understand the myriad of technologies in use ' Distributors and installers that wish to identify opportunities to align with producers to address the taxicab market Taxi Technology Europe: The comprehensive guide to specialist solutions, equipment and technology in Europe's taxicab sector. (From Slideshare) Page 1/12
  • 2. Find Industry reports, Company profiles ReportLinker and Market Statistics >> Get this Report Now by email! ' Mobile Network Operators and Professional Mobile Radio Specialists ' Telematics Providers ' Consultants and Industry Professionals that serve the Transportation Sector What kind of questions can this report answer' ' In which European countries are the largest markets for cab equipment' ' Where can I find separate profiles of the regulatory and market conditions in individual countries' ' Which strands of equipment sales are most lucrative and which will show the greatest growth in the coming years' ' Who are the fifty most significant and innovative players in the manufacture of taxicab technology in Europe, and what are their principal markets and activities' ' What country will provide a once off boom in the sale of taximeters in the next three years' ' What opportunities in payment card processing exist within the cab industry' ' In which regions are all vehicles required to be affiliated to a central dispatch centre' ' How are the operators of Public Mobile Networks taking market share from Professional Mobile Radio' ' Can smart-phones really provide a satisfactory alternative to Mobile Radios and Data Terminals' ' What will be the implications of the European Union's Measuring Instruments Directive for the taximeter market' ' Where are third parties such as the police and taxi regulators using electronic equipment to automatically monitor driver activity' ' Which Finance Ministries are likely to be next to mandate fiscal functions in taximeters' ' Where are on-board computers currently required and where are large public subsidies being offered to install such equipment in vehicles' ' Who leads the way in the provision of automated parking and queue control systems for taxis at European airports' ' How are Smartphone applications for passengers challenging the classic dispatch model' Outline of This Report This report provides a comprehensive explanation of the European market for cab-equipment. It consists of two volumes. Volume 1 contains a study of the market in terms of products and technologies, legislation, market value and regional variations. Volume 2 provides profiles of over fifty producers of cab-equipment for the European market. Volume 1 begins in Chapter 1 with an overview of the European market for taxicab equipment. This serves to set the in-depth analysis that follows in context. The research undertaken for this report suggests that the European market for the sale, licensing, and maintenance of equipment and related services was worth an estimated '620M in 2010. This value is based on the price paid by end-users (such as drivers or taxi organizations) and is exclusive of Value Added Tax. It is important to note that many manufacturers do not sell directly to end-users, and much of the market-value is won by installers, systems integrators and local agents. The market has been analyzed in six segments. The information in Chapters 2 to 7 explains and analyses each of these segments and forms the basis of the market forecasts that are provided. Chapter 2 examines the market for taximeters ' one of the most familiar items found in Europe's taxicabs. It explains the key technical and functional characteristics of meters and how these are used in different jurisdictions. It also explains the Measuring Instruments Directive (MID) which has been implemented across Europe, and the procedures that manufacturers must now follow to ensure acceptance of their meters on the market. It identifies the key drivers of taximeter sales and quantifies the market value for 2010, as well as providing 5 year forecasts until 2015. Chapter 3 provides a full analysis of the use of communication technologies in the taxicab sector. The market for communication systems for cabs is currently undergoing a dramatic change. The position of well-established technologies is being partially usurped by the advent of public mobile networks and increasingly cheap Smartphones that can function as MDTs. The Chapter begins with a Taxi Technology Europe: The comprehensive guide to specialist solutions, equipment and technology in Europe's taxicab sector. (From Slideshare) Page 2/12
  • 3. Find Industry reports, Company profiles ReportLinker and Market Statistics >> Get this Report Now by email! comprehensive explanation of the wireless technologies used by vehicles to communicate with central dispatch offices: Professional Mobile Radio (PMR); Public Access Mobile Radio (PAMR) and Public Land Mobile Radio (the ubiquitous GSM-based mobile telephony system). The key components of wireless systems are discussed as well as industry trends such as emerging new radio standards and the gradual migration from analogue to digital PMR. Chapter 3 compares the merits of the competing technologies of PMR/PAMR with GSM, and shows why the latter is capturing a growing proportion of new vehicle installations. This is followed by an evaluation of the relative merits of using Mobile Data Terminals versus Smartphones or Personal Digital Assistants (PDAs) as in-vehicle terminals for cabs. Chapter 4 outlines the market for communications, dispatch and management systems in Europe. Systems that cater for some or all of these activities now constitute one common segment of the market, as more and more systems are available that cater for all of these activities in one solution. Few vehicles now communicate solely with a dispatch operator by voice. Instead, they use data transmission and are integrated with sophisticated back office systems that facilitate a range of functionality. This chapter explains the key functionality of these systems including automatic vehicle location (AVL) using GPS; data dispatch; customer ordering by telephone operator, text, web and Interactive Voice Response (IVR); report generation and billing. The Chapter concludes by quantifying the existing scale of the market for such systems, and providing five year forecasts. Chapter 5 provides a full description of the use of cashless payments in cabs. In Europe, the cab sector is a laggard in the adoption of payment cards and other forms of electronic payment for taxi trips. However, there are exceptions, particularly in some large cities. Furthermore, the evidence from North America and the Far East is that cashless payments in taxis are destined to become more common. Chapter 5 begins by explaining the general payment card market in Europe, in terms of the penetration rates of both payment cards and Point Of Sale (POS) Terminals in various countries as well as the adoption of mobile payments. This is followed by an analysis of credit card processing in taxis. It shows how the deployment of Chip & PIN verification is rising, but that offline processing remains most common. The Chapter also provides an existing and forecast expenditure on card processing equipment that shows it to be modest; however, as discussed by citing real examples in the relevant section, this masks the very large returns that can be made from card surcharges and transaction fees by the players involved. In addition to the core pieces of equipment found in cabs, there are a number of peripheral devices that constitute a valuable if highly fragmented market. These include roof signs, security systems and digital screen applications. These are profiled in Chapter 6. The Chapter also provides individual estimates and five year forecasts for the various strands of peripheral devices in the European market. Roofsigns are compulsory in almost all markets and are used by taxi regulators in increasingly sophisticated ways. In some cities such devices are often linked to the taximeter to signal not only the occupancy status of the vehicle but also the fare that is being applied by the meter, and the installation of such a device can cost up to '800. Security systems in cabs are also a growing sector, in part due to the subsidies towards the purchase of such systems in some regions, and the fact that they are now compulsory in other countries. The advertising revenues earned by cab firms through displays on vehicle panels is not a topic included in this report, since it does not generally involve expenditure on technology. However, it is relevant in so far as it overlaps with the still embryonic deployment of digital screens in taxis for the purposes of advertising, entertainment and even payment card processing in cabs. A discussion of the relevant deployments of such devices in Europe is included. Public transport regulators, tax authorities and enforcement bodies are now aware of the ability of new technology to automatically monitor the activities of taxicab drivers. Chapter 7 provides detailed analysis of the use of specialized equipment for such purposes in Taxi Technology Europe: The comprehensive guide to specialist solutions, equipment and technology in Europe's taxicab sector. (From Slideshare) Page 3/12
  • 4. Find Industry reports, Company profiles ReportLinker and Market Statistics >> Get this Report Now by email! Europe. This chapter shows how different equipment is used to limit the hours worked, to ensure compliance with licensed shifts, to monitor fiscal record keeping and to automatically record details including the origin and destination of each journey. Chapters 2 through to 7 outline the key segments of the cab equipment market, and provide market valuations and forecasts for each. Chapter 8 of Volume 1 presents separate profiles for Europe's fifteen most advanced or most valuable national markets: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, the Netherlands, Poland, Spain, Sweden, the United Kingdom and Norway. Each profile provides an explanation of the regulatory environment including the number and types of small public service vehicles, and the quotas on vehicle and driver numbers. The largest dispatch operators in each country are identified, and an estimate of the proportion of the national fleet that is affiliated to a dispatch centre is provided. The manufacturers of the most popular equipment found in the market are listed, and any obligatory equipment is outlined. A separate forecast of the annual expenditure by end users on taxicab solutions, from 2010 to 2015, is provided for each country. Chapter 9 summaries the findings of the report and draws a number of conclusions. Volume 2 provides detailed profiles of over fifty of Europe's largest and most innovative manufacturers of equipment for small public service vehicles (SPSVs). Some are enterprises such as taximeter manufacturers dedicated solely to the SPSV sector, while others are producers of more general equipment such as radios or card payment systems that enjoy significant popularity in taxicabs. Others provide dispatch and fleet management systems. Volume 2 consolidates the information given on manufacturers in Volume 1 and also adds additional information on the activities of each company, its key products, and the markets that it serves. Relevant contact details are listed, so that readers can further investigate any specific technical or pricing queries that they may have. Conditions of Use All rights, including copyright, are reserved to the publisher of this report. This publication is limited in its circulation. This report contains valuable market information provided to a group of customers in response to orders. When ordering this report, the purchasers acknowledge that the report is solely for the internal use of the purchaser's organisation and that the contents of the report are not for disclosure to third parties or for general publication. The Purchaser agrees to indemnify, defend and hold Limatel Limited harmless from and against any claim made by any third party arising from or in any way connected with the use of the Report by the Purchaser. This report, or any part thereof, may not be copied, lent, sold or given to third parties without the prior written permission of the publisher. Disclaimer Whilst all information contained in this publication has been researched and compiled from sources believed to be accurate and reliable at the time of publishing, the facts, estimates and opinions stated are not guaranteed. All information is provided without warranty, and Limatel Limited makes no representation of warranty, either express or implied, as to the accuracy or completeness of any information hereto contained. In particular, it should not be relied upon as the sole source of reference in relation to the subject matter. Limatel Limited is a limited company registered in Ireland. No liability can be accepted by Limatel Limited, its directors or employees for any loss occasioned to any person or entity acting or failing to act as a result of anything contained in or omitted from the content of this material, or our conclusions as stated. The findings are Limatel's current opinions; they are subject to change without notice. Limatel has no obligation to update or amend the research or to let anyone know if our opinions change materially. Any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or Taxi Technology Europe: The comprehensive guide to specialist solutions, equipment and technology in Europe's taxicab sector. (From Slideshare) Page 4/12
  • 5. Find Industry reports, Company profiles ReportLinker and Market Statistics >> Get this Report Now by email! claims) shall be governed by and construed in accordance with the Law of the Republic Of Ireland. Keywords ' Taximeters ' Printers ' Mobile Radio ' Professional Mobile Radio (PMR) ' Antenna ' Mobile Data Terminal (MDT) ' On Board Computer ' Smartphone Applications ' Dispatch Systems ' Supervisory Systems ' Compliance Systems ' Fleet Logistics Systems ' Roofsigns and Rooflights ' Closed Circuit Television (CCTV) ' Passenger Information Monitors ' Digital Screens ' Card payment systems ' Security alarms ' GPS ' Land Mobile Radio (LMR) ' GSM and GPRS ' Customer Relationship Management (CRM) Systems ' Telematics Table of Content Taxi Technology Europe Volume 1 ' Table of Contents Table of Contents i List of Figures iv List of Tables vi Executive Summary viii 1 Introduction and Overview 1 1.1 Introduction 1 1.2 Overview ' How diverse regulation fragments the market 2 1.3 Equipment Categories 6 1.4 Structure of This Report 8 1.5 Research and Acknowledgements 12 1.6 Conditions of Use 13 Taxi Technology Europe: The comprehensive guide to specialist solutions, equipment and technology in Europe's taxicab sector. (From Slideshare) Page 5/12
  • 6. Find Industry reports, Company profiles ReportLinker and Market Statistics >> Get this Report Now by email! 1.7 Disclaimer 13 1.8 Correspondence 14 2 Taximeters & Ancillaries 15 2.1 Introduction 15 2.2 The supply and installation of taximeters 16 2.2.1 Manufacturers 16 2.2.2 Distribution Channels 17 2.2.3 Verification and Sealing 17 2.2.4 Registered Installers 18 2.3 Functionality and Technology 19 2.3.1 Totaliser 21 2.3.2 Fiscal Functions 22 2.3.3 Printers 22 2.3.4 Software 23 2.4 The European Measuring Instruments Directive 24 2.4.1 Derogation Period 24 2.4.2 Conformity Assessment 26 2.4.3 Functional Requirements 28 2.4.4 The effect of the MID on the European taximeter market 32 2.5 The Demand For Taximeters in Europe 39 2.6 Market Value and Forecasts 41 3 Communications Technology in the SPSV Sector 44 3.1 Introduction 44 3.2 Communications in the SPSV Sector 44 3.3 Communications Networks 45 3.4 An overview of PMR/PAMR 47 3.4.1 Key trends 47 3.4.2 System Characteristics of PMR/PAMR 47 3.4.3 Functional Characteristics of PMR/PAMR 50 3.4.4 Standards 52 3.4.5 The move to digital 55 3.4.6 Compliance Requirements for PMR in Europe 60 3.4.7 The European Market for PMR/PAMR 62 3.5 An Overview of Public Land Mobile Radio (PLMR) 66 3.5.1 Introduction 66 3.5.2 The Evolution of Europe's Digital PLMR Network 66 3.5.3 Location Based Services 70 3.6 A Comparison of PMR and PLMR 71 3.6.1 Critical Differences 71 3.7 Mobile Data Terminals and Consumer Devices 75 3.8 Other Applications of Communications Technology 80 4 Communications, Dispatch and Back Office Systems 81 4.1 Introduction 81 4.2 Dispatch System Functionality for the SPSV Sector 82 4.3 Integration with Public Systems 87 4.4 Smartphone Applications 88 4.5 Market Outlook 94 5 Payment Cards in Europe 96 Taxi Technology Europe: The comprehensive guide to specialist solutions, equipment and technology in Europe's taxicab sector. (From Slideshare) Page 6/12
  • 7. Find Industry reports, Company profiles ReportLinker and Market Statistics >> Get this Report Now by email! 5.1 Introduction 96 5.2 The European Card Payments Market 97 5.2.1 Overview 97 5.2.2 Payment Card Types 102 5.2.3 Payment Card Schemes in Europe 104 5.2.4 Technical Dynamics 105 5.2.5 Contactless Chip Cards 109 5.2.6 Mobile Payments 111 5.3 Payment Cards in Taxis 113 5.3.1 Overview 113 5.3.2 Early Adopters 113 5.3.3 Key Markets for Payment Cards in Taxis 114 5.3.4 Other Card Administration 120 5.3.5 Market Outlook 122 6 Vehicle Peripherals 124 6.1 Introduction 124 6.2 Roof Signs 124 6.3 Security Systems 127 6.4 Advertising and Entertainment 132 7 Third Party Supervision Systems 138 7.1 Introduction 138 7.2 Automatic Electronic Recording of Trips 139 7.3 Shift Compliance Clocks in Taxis 142 7.4 Encrypted Digital Storage of Taxi Payment Transactions 146 7.5 On Board Computers in Taxis 152 7.6 Fiscal Taximeters and Cash Registers 155 8 National Profiles 159 8.1 Introduction 159 8.2 Austria 160 8.3 Belgium 163 8.4 Denmark 166 8.5 Finland 169 8.6 France 171 8.7 Germany 175 8.8 Greece 179 8.9 Ireland 184 8.10 Italy 190 8.11 Netherlands 193 8.12 Norway 196 8.13 Poland 198 8.14 Spain 202 8.15 Sweden 205 8.16 The United Kingdom 209 9 Summary & Conclusions 218 9.1 Market Segments 218 9.2 National Profiles 221 9.3 Manufacturers 222 9.4 Conclusions 222 Taxi Technology Europe: The comprehensive guide to specialist solutions, equipment and technology in Europe's taxicab sector. (From Slideshare) Page 7/12
  • 8. Find Industry reports, Company profiles ReportLinker and Market Statistics >> Get this Report Now by email! Volume 2 ' Contents Volume 2 provides 110 pages of detailed profiles of over fifty of Europe's largest and most innovative manufacturers of equipment for taxicabs. Some are leading pan-European specialists such ATA Gleike, DDS Wireless, Digitax, Heedfeld Elektronik, Kienzle Argo Taxi International and Taxitronic Intefacom. Others are general producers: these include radio equipment specialists such as Kenwood, Icom, and Motorola and cashless payment experts like Ingenico and Verifone. Many of those profiled are little known regional operators whose innovation has given them a leading position in a number of markets. They include manufacturers of on-board computerised solutions, fiscal meters, taxi queue detection systems, and cashless payment solutions as well as providers of dispatch and management systems that have been expertly tailored to local market-needs and languages. The profiles contain full contact details and product portfolios for all of those profiled, as well as additional information on key customers and markets. List of Tables TABLE 2 1 NOTIFIED BODIES IN EUROPE PROVIDING TAXIMETER ASSESSMENT 27 TABLE 2 2 TAXIMETER & ANCILLARIES : MARKET VALUE & FORECASTS 2010 - 2015 42 TABLE 3 1 COMMUNICATIONS NETWORKS CATEGORISED BY OWNERSHIP 46 TABLE 3 2 RADIO STANDARDS IN EUROPE 57 TABLE 3 3 PMR VERSUS PLMR 73 TABLE 3 4 MOBILE DATA TERMINALS VERSUS SMARTPHONES AND PDAS 77 TABLE 4 1 DISPATCH & MANAGEMENT SOLUTIONS: MARKET VALUE AND FORECASTS 2010-2015 95 TABLE 5 1 EMV ADOPTION IN EUROPE 106 TABLE 5 2: MOBILE PAYMENTS IN TAXIS 112 TABLE 5 3 CASHLESS PAYMENT SYSTEMS - MARKET FORECAST 2010-2015 123 TABLE 6 1 TAXIMETER STATUS AND ROOF LIGHTS 125 TABLE 6 2 ROOF LIGHTS - MARKET FORECAST 2010-2015 127 TABLE 6 3 SECURITY EQUIPMENT - MARKET FORECAST 2010-2015 131 TABLE 6 4 ADVERTISING AND ENTERTAINMENT - MARKET FORECAST 2010-2015 137 TABLE 7 1 INTEROPERABILITY OF APPROVED EQUIPMENT 156 TABLE 8 1 SPSV STATISTICS FOR AUSTRIA 160 TABLE 8 2 AUSTRIA - MARKET FORECAST 2010-2015 162 TABLE 8 3 SPSV STATISTICS FOR BELGIUM 164 TABLE 8 4 BELGIUM - MARKET FORECAST 2010-2015 165 TABLE 8 5 DENMARK - MARKET FORECAST 2010-2015 168 TABLE 8 6 FINLAND - MARKET FORECAST 2010-2015 170 TABLE 8 7 FRANCE - MARKET FORECAST 2010-2015 174 TABLE 8 8 SPSV STATISTICS FOR GERMANY 175 TABLE 8 9 GERMANY - MARKET FORECAST 2010-2015 178 TABLE 8 10 GREECE - MARKET FORECAST 2010-2015 183 TABLE 8 11 ESTIMATED PROFILE OF DISPATCH OPERATORS 2008 188 TABLE 8 12 IRELAND - MARKET FORECAST 2010-2015 189 TABLE 8 13 TAXI AND NCC LICENSES IN ITALY 191 TABLE 8 14 ITALY - MARKET FORECAST 2010-2015 192 Taxi Technology Europe: The comprehensive guide to specialist solutions, equipment and technology in Europe's taxicab sector. (From Slideshare) Page 8/12
  • 9. Find Industry reports, Company profiles ReportLinker and Market Statistics >> Get this Report Now by email! TABLE 8 15 NETHERLANDS - MARKET FORECAST 2010-2015 195 TABLE 8 16 NORWAY - MARKET FORECAST 2010-2015 197 TABLE 8 17 POLAND - MARKET FORECAST 2010-2015 200 TABLE 8 18 SPAIN - MARKET FORECAST 2010-2015 204 TABLE 8 19 SWEDEN - MARKET FORECAST 2010-2015 208 TABLE 8 20 SPSV NUMBERS IN GREAT BRITAIN 209 TABLE 8 21 SPSVS IN ENGLAND'S MAJOR CONURBATIONS 212 TABLE 8 22 TAXIS IN NORTHERN IRELAND 214 TABLE 8 23 UNITED KINGDOM - MARKET FORECAST 2010-2015 217 TABLE 9 1 EUROPEAN MARKET: FORECASTS BY SEGMENT, 2010 ' 2015 218 List of Figures FIGURE 1 1 SPSVS PER CAPITA IN SELECTED COUNTRIES 2 FIGURE 1 2 THE SHARE OF EUROPE'S SPSV FLEET BY COUNTRY 3 FIGURE 1 3 TECHNICAL SOLUTION IN A TAXI ORGANISATION 6 FIGURE 1 4 EUROPEAN SPSV EQUIPMENT MARKET BY SEGMENT, 2010 9 FIGURE 2 1 THE EVOLUTION OF THE TAXIMETER 19 FIGURE 2 2 THE ANATOMY OF A MODERN TAXIMETER 20 FIGURE 2 3 THE SELIROM ERO4/F FISCAL TAXIMETER WITH INTEGRATED PRINTER 22 FIGURE 2 4 THE MID COMPLIANT CYGNUS MR500 SERIES TAXIMETER 25 FIGURE 2 5 THE THREE ROUTES TO CONFORMITY ASSESSMENT FOR TAXIMETERS 26 FIGURE 2 6 MARKINGS FOR MID COMPLIANCE 30 FIGURE 2 7 THE MID COMPLIANT DIGITAX FORCEONE MDT 31 FIGURE 2 8 THE HALE SPT-02 MID COMPLIANT MIRROR TAXIMETER 33 FIGURE 3 1 THE ICOM IC-F5062/IC-F6062 MOBILE RADIO 48 FIGURE 3 2 DELIVERED AUDIO QUALITY ' ANALOGUE VERSUS DIGITAL 55 FIGURE 3 3 A TYPICAL PMR INSTALLATION WITH MDT IN A UK TAXI 62 FIGURE 3 4 MARKET SHARES OF PMR TERMINALS IN EUROPE 64 FIGURE 3 5 THE EVOLUTION OF GSM 67 FIGURE 3 6 EU27: AVERAGE REVENUE PER USER (ARPU) 2007-2010 69 FIGURE 3 7 THE SIGTEC MDX 8 MDT ' SUPPORTING BOTH PMR AND GPRS 76 FIGURE 4 1 SCREEN RESERVATION 83 FIGURE 4 2 EXTRACTED SCREENSHOTS - UK TAXI DIRECTORY APPLICATION 90 FIGURE 4 3 EXTRACTED SCREENSHOTS - PARISIAN TAXI APPLICATION 91 FIGURE 4 4 VIRTUAL DISPATCH SYSTEM IN VARIOUS SCREEN MODES 93 FIGURE 5 1 PAYMENT CARDS ISSUED PER COUNTRY (2009) 98 FIGURE 5 2 PAYMENT CARDS ISSUED PER CAPITA (2009) 99 FIGURE 5 3 POS TERMINAL GROWTH IN EUROPE 100 FIGURE 5 4 PAYMENT CARD TRANSACTIONS PER CAPITA (2009) 101 FIGURE 5 5 FOUR PARTY SYSTEM FOR PAYMENT CARD TRANSACTIONS 104 FIGURE 5 6 A TAXI DRIVER PROCESSES A PAYMENT BY CHIP & PIN 116 FIGURE 5 7 TAXI POS TERMINAL FOR CONTACTLESS CARDS AND CHIP & PIN 119 FIGURE 5 8 THE EMV COMPLIANT PAYMENT SYSTEM FROM ATA GLEIKE 121 FIGURE 6 1 FRENCH ROOF LIGHT WITH TARIFF INDICATING BULBS 126 FIGURE 6 2 CCTV SECURITY SYSTEM COMPONENTS 130 FIGURE 6 3 DIGITAL SCREENS FOR PASSENGERS 132 FIGURE 6 4 THE CABVISION SOLUTION IN A LONDON TAXI 133 Taxi Technology Europe: The comprehensive guide to specialist solutions, equipment and technology in Europe's taxicab sector. (From Slideshare) Page 9/12
  • 10. Find Industry reports, Company profiles ReportLinker and Market Statistics >> Get this Report Now by email! FIGURE 7 1 SHIFT COMPLIANCE CLOCKS CODED BY LICENSE TYPE 143 FIGURE 7 2 THE TRANSFER OF ENCRYPTED TRANSACTION DATA 150 FIGURE 7 3 FISCAL TAXIMETER WITH COMPATIBLE CASH REGISTERS 157 FIGURE 8 1 THE SEMITRON LP45F COMBINED CASH REGISTER AND PRINTER. 182 FIGURE 8 2 SPSV LICENSE TRENDS IN IRELAND 1993 ' 2010 186 FIGURE 9 1 EUROPEAN MARKET: FORECASTS BY SEGMENT, 2010 ' 2015 220 FIGURE 9 2 SPSV EQUIPMENT MARKET VALUE (' M) BY COUNTRY, 2010 221 Taxi Technology Europe: The comprehensive guide to specialist solutions, equipment and technology in Europe's taxicab sector. (From Slideshare) Page 10/12
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