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7 Rules for Optimizing B2B
Video on YouTube & SocialVIDEO
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Mark Robertson
§ 17	years	in	Internet	marketing	– Focus	on	SEO
§ 10	years	in	online/digital	video	leadership
§ Founder	@	ReelSEO	(TubularInsights.com)
§ Co-Founder	@	Little	Monster	Media
§ Twitter:	@MarkRRobertson
§ Site:	http://LMon.co
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Agenda – 7 Rules
1 Get	to	Know	the	Platforms
2 Uploading	Considerations
3 Metadata	Matters
4 Optimize	Your	Presence	- Channels/Pages
5 CTAs	&	Linking
6 Leverage	Paid	Video	Advertising
7 Jump in	Live	&	Stay-Tuned
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1) Get to Know the Platforms
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Social Video Is Where It’s At, Dude
Source:	Trusted	Media	Brands	“The	Future	of	Digital	Video”	|	July	2016
Marketers	give	social	platforms	a	10%	Lead.		Facebook,	the	video	leader
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Differences
YouTube:
• Mature	&	diverse
• Video	1st destination
• Search	is	big
• Short	&	long-form
• Google	exposure
Facebook:	
• Social	1st =	sharing	ease
• Videos	auto-play
• Primarily	short-form
• Emotional	content
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Consider Discovery: Pull vs Push
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AutoPlay + Feed = First 3-10 Sec Counts
Source: Facebook Marketing Science Analysis of 173 Nielsen Brand Effect Studies, March 2015
65%	who	watch	first	3	sec.	of	a	video	will	watch	for	>10	sec.
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Facebook Views Vs. YouTube Longtail
Facebook	Views:	68%	of	Views	in	first	7	Days,	87%	of	Views	in	first	30	Days
Data via Tubular Labs | Videos Uploaded to Facebook on Sept. 30th, 2016
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Source: Mark Robertson & Data via Tubular Labs | Top 10K Most Engagements, English, Uploaded Q2 2016
Content Differs Across Platforms
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Successful Social Video Content Differs
Content	Types
• YouTube	– Diverse	– many	types	of	content
• Social	– Narrow	– content	evokes	emotion	(inspirational,	etc..)
Duration:
- YT	=	short-form	&	long-form
- Avg.	10X	longer	than	Facebook
- FB	=	primarily	short-form
- Avg.	range	30	sec-2min
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What’s
Common
• Mobile	consumption	↑
• ↓	Attention	spans
• Watch-time	rewarded
• Involvement	is	critical
• Know	your	audience
• Get	to	the	point
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Mobile Now Totally Dominates
Source: Comscore’s 2017 U.S. Cross-Platform Future in Focus
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Algorithms Reward ⇡ Watch-Time
12/2012	- YouTube	changes	algo to	reward	“Watch	Time”
6/2014	- Facebook	confirms	time-watched	as	algo factor
What	does	this	mean?	
- YouTube	=	overall	session	time	– consists	of	multiple	facets
- Desire	to	keep	users	on	their	platforms
- Downside	if	your	goal	is	to	primarily	drive	traffic	off-platform
Tips:
- Be	concise	and	engaging
- YouTube	=	Drive	users	to	videos	in	playlist	player
- Minimize	off-site	linking
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Across Platforms = Start With A Bang
Drive	Immediate	Interest:
• Use	Compelling	Opening	Shots
• Close-ups	of	Faces
• Use	Strong	Visual	Cues
• Clear	CTA	to	“Watch”	In	Post	Copy
• Use	Big	Font	Text	Overlays
• Use	Text	Cards	to	Advance	Narrative
• Tease	First
• Branding	and/or	bumpers	secondary
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2) Uploading & Format
Considerations
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Uploading YouTube
Why	Upload	Directly	vs.	APIs?	
• OK	if	set	to	scheduled,	private,	unlisted
• Change	metadata	- Unique	copy
• Take	advantage	of	other	features	
• End-cards/custom	thumbs/etc.
Most	Importantly:
• YouTube	success	=	direct	participation
Tips:
• 16x9	(widescreen)	primary	aspect	ratio
• Most	files	accepted	– use	highest	quality
• Supports	up-to	8K,	360,	and	more.
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FB: Upload Video Directly (Natively)
Upload	natively	vs.	sharing
- Available	years	ago
- Took	off	in	2014
- 84.5%	videos	on	FB	in	2016	(v.	
YouTube,	Vimeo,	others
Source: Quintly’s Facebook Video Study 3/10/2017 | Data = Full-Year 2016
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Facebook: Design for Mobile Feed
16:9 3:4 1:1 Vertical
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The RISE of VERTICAL & 1:1 (Square)
Data via Mark Robertson | Top 25K Most Engaged Videos Uploaded Q3 2016 via Tubular
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Facebook: Mobile App + AutoPlay =
Visual	1st,	Audio	2nd
• Videos	with	captions	average	12%	more	
watch-time 1
• As	much	as	85%	of	views	happen	with	sound	
off,	according	to	multiple	publishers.	2
Embrace	Silence:
• Text	Overlays
• Quality	audio	still	important
• Place	important	sound	bites	after	3	sec.
• Most	users	will	not	rewind
Sources: 1) Facebook 2) http://digiday.com/platforms/silent-world-facebook-video/
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3) Metadata Matters
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Titles Description Social	Msg. Tags CC Others
YouTube (Required)
100	char	max
(Optional)
5K char	max
Usually	Title +	
Thumb
Customizable
500	char	
max
Yes	&	
Transcripts
Category
Location
Recording-Date
Video credits
Licensing
Thumbnails
Facebook (Optional)
65	char	max
(Optional)
63,206	char	max
480	shown…
(Optional)
8	tags	max
Yes
.SRT	req.
Thumbnails
Location
#Hashtags
@Friends
@Pages
Instagram NA NA Caption	(optional)
editable
2200	char	max
NA NA Thumbnail
Location
#Hashtags
@Tag/Mention
Twitter No No Caption (optional)
editable	- short	
time
140 char	max
NA NA Location
#Hashtags	
@Mentions
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Optimizing YouTube Metadata
Remember	Pull	(Search)	+	Google
• Titles	#1	- relevant	&	compelling
• Put	branding	last
• Put	keywords	1st &	in	order:
• Titles,	descriptions,	and	tags
• Tags	important	(search	&	related)
• Include	keyword	phrases
• Focus	on	1-2	main	keywords
• Leverage	CC/Subtitles
• Test	&	leverage	translations
• CC/Subtitles
• Metadata
• Always	– Optimize	Thumbnails
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Optimizing Social Video Metadata
Remember	Primarily	Push	(Newsfeed)
• Focus	on	message/caption	for	feeds
• Short	&	sweet
• Elicit	Emotion
• Try	headline	analyzers
• Include	Strong	CTA	to	Watch
• Optional	fields	=	Required	
• Titles	&	Tags	important	for	search	&	related
• Tag	people	&	companies
• Try	#	(especially	tw/in)
• Always	– Optimize	Thumbnails
• Do	NOT	directly	solicit	reactions
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4) Optimize Channel/Pages
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YouTube Channel Best Practices
1. Channel	icon/avatar	– most	visible	across
2. Links	– take	advantage	
3. About	page	– shows	in	search
4. Subscriber	trailer	= your	intro
5. Curate	meaningful	playlists
6. Related	channels
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Facebook Page: The Video Tab
1. Consider	prominently	featuring	”Videos”	Tab
2. Consider	CTA	to	“Watch	Video”	(Keep	on	FB	if	possible)
3. Create	Featured	Video	
4. Create	Organized	Playlists
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Multiple Facebook Pages?
Many	B2B	utilize	multiple	pages
• Verticals,	horizontal,	geography,	etc..
Consider	enabling	video	crossposting
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5) CTAs & Linking Tactics
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YouTube Linking & CTA Options
• 1st – Enable	associated	website	feature
• Descriptions
• Use	full	text	URL	– http://
• Consider	URL	shortening	&	customizing
• Annotations	dead	=	use	info	cards	(avoid	1st 10	sec)	
• End	screens
• Pinned	comments
• In-Video	(text/oral)
Remember:	keep	in	mind	session	watch-time
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Social Video Linking & CTAs
Facebook
• Link	in	description/message
• 67.24%	contained	outside	links
• Links	in	comments
• In-Video	(text/oral)
• Paid	advertising
Instagram
• Not	clickable	(except	bio)
• “See	link	in	bio”
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6) Leverage Paid Distribution
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Google AdWords for YouTube
Ways	to	Leverage	YT	Ads:
• Awareness	&	CTA
• Drive	views	&	subscriptions
• Retargeting:
• Website	visitors
• Video	viewers
• Channel	visitors
• Video	viewers
• Commenters,	likes,	etc.
• Experiment	sequential	retargeting
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Facebook Video Advertising Tips
• Create	educational	&	inspirational	videos
• Consider	testing	silent	versions
• Integrate	call-to-action
• Use	optimized	CPM	(oCPM)	for	video	ads
• Use	Custom	Audiences
• Consider	contact	targeting	– Emails	lists
• Retarget	w/FB	Pixel	(websites)	or	SDK	(apps)
• “Look-alike	audiences”
• Start	Video	Ad	Boosting	when	engagement	ratio	
>2-4%	=	Cheaper
• Look	into	FB	Dark	Posting	for	A/B	and	
Multivariate	Testing
• Remember	to	test	&	measure
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7) Jump in Live & Stay Tuned
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The Rise of Live Streaming
YouTube
• 2011	– Beta	Live-streaming	capability
• 2/2017	- Available	to	channels	>10K	subs
Facebook	Live	
• 4/2016	- Available	to	all	via	mobile
• 3/2017	- Available	to	all	via	desktop	
Instagram
• 11/2016	- Available	to	all	via	app
• 3/2017	- Ability	to	save	live	videos
Twitter
• 12/2016	- Available	via	mobile	- by	Periscope
• 3/2017	- Live	video	API	available
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B2B Live Streaming Content Ideas
Types	of	Content:
• AMA/Q&A	
• Product/Service	Announcements	
• A	Peek	Behind	the	Scenes	
• Events/Conferences
• Scheduled	Demos	&	How-tos
• Live-stream	Your	Customer	Service
• Consider	360	Live	video
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Live Video Tips & Considerations
• Promote	in	advance	so	people	know	to	tune	in
• Engaging	Introduction	– perhaps	conduct	poll
• Keep	the	(late)	audience	up	to	date	and	engaged	
• Interact	via	speaking	to	them	and/or	comments
• FB	recommends	>20	minutes	(<4	hours)	
• Ask	live	viewers	to	subscribe	
• Ensure	adequate	bandwidth	&	good	audio	quality
• Use	copyright-free	music,	or	buy	a	license	
• Check	reactions	to	previous	live-streams
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Stay-Tuned: Platforms Evolving FFWD
In	just	the	past	few	weeks/months	:
- 9/2016	– YouTube	confirms	AI	in	algorithm
- 11/2016	- Instagram	introduced	live-streaming
- 12/2016	- Live	360	launches	on	Twitter	via	app
- 3/16/2017	- YouTube	VR	enhancements
- 3/24/2017	- YouTube	sound-effect	detection
- 3/28/2017	- Facebook	launched	stories
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Contact	Me
§ Twitter:	@MarkRRobertson
§ Website:	LMon.co
Thank You!

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B2B Video: How to Optimize B2B Video for YouTube & Facebook

  • 1. 7 Rules for Optimizing B2B Video on YouTube & SocialVIDEO M K T G & S A L E S S U M MIT FA S T F W D
  • 2. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Mark Robertson § 17 years in Internet marketing – Focus on SEO § 10 years in online/digital video leadership § Founder @ ReelSEO (TubularInsights.com) § Co-Founder @ Little Monster Media § Twitter: @MarkRRobertson § Site: http://LMon.co
  • 3. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Agenda – 7 Rules 1 Get to Know the Platforms 2 Uploading Considerations 3 Metadata Matters 4 Optimize Your Presence - Channels/Pages 5 CTAs & Linking 6 Leverage Paid Video Advertising 7 Jump in Live & Stay-Tuned
  • 4. VIDEO M K T G & S A L E S S U M MIT FA S T F W D 1) Get to Know the Platforms
  • 5. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Social Video Is Where It’s At, Dude Source: Trusted Media Brands “The Future of Digital Video” | July 2016 Marketers give social platforms a 10% Lead. Facebook, the video leader
  • 6. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Differences YouTube: • Mature & diverse • Video 1st destination • Search is big • Short & long-form • Google exposure Facebook: • Social 1st = sharing ease • Videos auto-play • Primarily short-form • Emotional content
  • 7. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Consider Discovery: Pull vs Push
  • 8. VIDEO M K T G & S A L E S S U M MIT FA S T F W D AutoPlay + Feed = First 3-10 Sec Counts Source: Facebook Marketing Science Analysis of 173 Nielsen Brand Effect Studies, March 2015 65% who watch first 3 sec. of a video will watch for >10 sec.
  • 9. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Facebook Views Vs. YouTube Longtail Facebook Views: 68% of Views in first 7 Days, 87% of Views in first 30 Days Data via Tubular Labs | Videos Uploaded to Facebook on Sept. 30th, 2016
  • 10. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Source: Mark Robertson & Data via Tubular Labs | Top 10K Most Engagements, English, Uploaded Q2 2016 Content Differs Across Platforms
  • 11. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Successful Social Video Content Differs Content Types • YouTube – Diverse – many types of content • Social – Narrow – content evokes emotion (inspirational, etc..) Duration: - YT = short-form & long-form - Avg. 10X longer than Facebook - FB = primarily short-form - Avg. range 30 sec-2min
  • 12. VIDEO M K T G & S A L E S S U M MIT FA S T F W D What’s Common • Mobile consumption ↑ • ↓ Attention spans • Watch-time rewarded • Involvement is critical • Know your audience • Get to the point
  • 13. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Mobile Now Totally Dominates Source: Comscore’s 2017 U.S. Cross-Platform Future in Focus
  • 14. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Algorithms Reward ⇡ Watch-Time 12/2012 - YouTube changes algo to reward “Watch Time” 6/2014 - Facebook confirms time-watched as algo factor What does this mean? - YouTube = overall session time – consists of multiple facets - Desire to keep users on their platforms - Downside if your goal is to primarily drive traffic off-platform Tips: - Be concise and engaging - YouTube = Drive users to videos in playlist player - Minimize off-site linking
  • 15. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Across Platforms = Start With A Bang Drive Immediate Interest: • Use Compelling Opening Shots • Close-ups of Faces • Use Strong Visual Cues • Clear CTA to “Watch” In Post Copy • Use Big Font Text Overlays • Use Text Cards to Advance Narrative • Tease First • Branding and/or bumpers secondary
  • 16. VIDEO M K T G & S A L E S S U M MIT FA S T F W D 2) Uploading & Format Considerations
  • 17. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Uploading YouTube Why Upload Directly vs. APIs? • OK if set to scheduled, private, unlisted • Change metadata - Unique copy • Take advantage of other features • End-cards/custom thumbs/etc. Most Importantly: • YouTube success = direct participation Tips: • 16x9 (widescreen) primary aspect ratio • Most files accepted – use highest quality • Supports up-to 8K, 360, and more.
  • 18. VIDEO M K T G & S A L E S S U M MIT FA S T F W D FB: Upload Video Directly (Natively) Upload natively vs. sharing - Available years ago - Took off in 2014 - 84.5% videos on FB in 2016 (v. YouTube, Vimeo, others Source: Quintly’s Facebook Video Study 3/10/2017 | Data = Full-Year 2016
  • 19. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Facebook: Design for Mobile Feed 16:9 3:4 1:1 Vertical
  • 20. VIDEO M K T G & S A L E S S U M MIT FA S T F W D The RISE of VERTICAL & 1:1 (Square) Data via Mark Robertson | Top 25K Most Engaged Videos Uploaded Q3 2016 via Tubular
  • 21. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Facebook: Mobile App + AutoPlay = Visual 1st, Audio 2nd • Videos with captions average 12% more watch-time 1 • As much as 85% of views happen with sound off, according to multiple publishers. 2 Embrace Silence: • Text Overlays • Quality audio still important • Place important sound bites after 3 sec. • Most users will not rewind Sources: 1) Facebook 2) http://digiday.com/platforms/silent-world-facebook-video/
  • 22. VIDEO M K T G & S A L E S S U M MIT FA S T F W D 3) Metadata Matters
  • 23. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Titles Description Social Msg. Tags CC Others YouTube (Required) 100 char max (Optional) 5K char max Usually Title + Thumb Customizable 500 char max Yes & Transcripts Category Location Recording-Date Video credits Licensing Thumbnails Facebook (Optional) 65 char max (Optional) 63,206 char max 480 shown… (Optional) 8 tags max Yes .SRT req. Thumbnails Location #Hashtags @Friends @Pages Instagram NA NA Caption (optional) editable 2200 char max NA NA Thumbnail Location #Hashtags @Tag/Mention Twitter No No Caption (optional) editable - short time 140 char max NA NA Location #Hashtags @Mentions
  • 24. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Optimizing YouTube Metadata Remember Pull (Search) + Google • Titles #1 - relevant & compelling • Put branding last • Put keywords 1st & in order: • Titles, descriptions, and tags • Tags important (search & related) • Include keyword phrases • Focus on 1-2 main keywords • Leverage CC/Subtitles • Test & leverage translations • CC/Subtitles • Metadata • Always – Optimize Thumbnails
  • 25. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Optimizing Social Video Metadata Remember Primarily Push (Newsfeed) • Focus on message/caption for feeds • Short & sweet • Elicit Emotion • Try headline analyzers • Include Strong CTA to Watch • Optional fields = Required • Titles & Tags important for search & related • Tag people & companies • Try # (especially tw/in) • Always – Optimize Thumbnails • Do NOT directly solicit reactions
  • 26. VIDEO M K T G & S A L E S S U M MIT FA S T F W D 4) Optimize Channel/Pages
  • 27. VIDEO M K T G & S A L E S S U M MIT FA S T F W D YouTube Channel Best Practices 1. Channel icon/avatar – most visible across 2. Links – take advantage 3. About page – shows in search 4. Subscriber trailer = your intro 5. Curate meaningful playlists 6. Related channels
  • 28. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Facebook Page: The Video Tab 1. Consider prominently featuring ”Videos” Tab 2. Consider CTA to “Watch Video” (Keep on FB if possible) 3. Create Featured Video 4. Create Organized Playlists
  • 29. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Multiple Facebook Pages? Many B2B utilize multiple pages • Verticals, horizontal, geography, etc.. Consider enabling video crossposting
  • 30. VIDEO M K T G & S A L E S S U M MIT FA S T F W D 5) CTAs & Linking Tactics
  • 31. VIDEO M K T G & S A L E S S U M MIT FA S T F W D YouTube Linking & CTA Options • 1st – Enable associated website feature • Descriptions • Use full text URL – http:// • Consider URL shortening & customizing • Annotations dead = use info cards (avoid 1st 10 sec) • End screens • Pinned comments • In-Video (text/oral) Remember: keep in mind session watch-time
  • 32. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Social Video Linking & CTAs Facebook • Link in description/message • 67.24% contained outside links • Links in comments • In-Video (text/oral) • Paid advertising Instagram • Not clickable (except bio) • “See link in bio”
  • 33. VIDEO M K T G & S A L E S S U M MIT FA S T F W D 6) Leverage Paid Distribution
  • 34. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Google AdWords for YouTube Ways to Leverage YT Ads: • Awareness & CTA • Drive views & subscriptions • Retargeting: • Website visitors • Video viewers • Channel visitors • Video viewers • Commenters, likes, etc. • Experiment sequential retargeting
  • 35. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Facebook Video Advertising Tips • Create educational & inspirational videos • Consider testing silent versions • Integrate call-to-action • Use optimized CPM (oCPM) for video ads • Use Custom Audiences • Consider contact targeting – Emails lists • Retarget w/FB Pixel (websites) or SDK (apps) • “Look-alike audiences” • Start Video Ad Boosting when engagement ratio >2-4% = Cheaper • Look into FB Dark Posting for A/B and Multivariate Testing • Remember to test & measure
  • 36. VIDEO M K T G & S A L E S S U M MIT FA S T F W D 7) Jump in Live & Stay Tuned
  • 37. VIDEO M K T G & S A L E S S U M MIT FA S T F W D The Rise of Live Streaming YouTube • 2011 – Beta Live-streaming capability • 2/2017 - Available to channels >10K subs Facebook Live • 4/2016 - Available to all via mobile • 3/2017 - Available to all via desktop Instagram • 11/2016 - Available to all via app • 3/2017 - Ability to save live videos Twitter • 12/2016 - Available via mobile - by Periscope • 3/2017 - Live video API available
  • 38. VIDEO M K T G & S A L E S S U M MIT FA S T F W D B2B Live Streaming Content Ideas Types of Content: • AMA/Q&A • Product/Service Announcements • A Peek Behind the Scenes • Events/Conferences • Scheduled Demos & How-tos • Live-stream Your Customer Service • Consider 360 Live video
  • 39. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Live Video Tips & Considerations • Promote in advance so people know to tune in • Engaging Introduction – perhaps conduct poll • Keep the (late) audience up to date and engaged • Interact via speaking to them and/or comments • FB recommends >20 minutes (<4 hours) • Ask live viewers to subscribe • Ensure adequate bandwidth & good audio quality • Use copyright-free music, or buy a license • Check reactions to previous live-streams
  • 40. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Stay-Tuned: Platforms Evolving FFWD In just the past few weeks/months : - 9/2016 – YouTube confirms AI in algorithm - 11/2016 - Instagram introduced live-streaming - 12/2016 - Live 360 launches on Twitter via app - 3/16/2017 - YouTube VR enhancements - 3/24/2017 - YouTube sound-effect detection - 3/28/2017 - Facebook launched stories
  • 41. VIDEO M K T G & S A L E S S U M MIT FA S T F W D Contact Me § Twitter: @MarkRRobertson § Website: LMon.co Thank You!