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The Magic of Relationships

              How to create amazing rapport and get the best contacts,
                             opportunities and business

                                  Presented by Krista Goon



Why do you need to build great rapport?

Rapport gets you ahead in life.

It's essential for building visibility, finding useful contacts, getting customers,
obtaining insider deals, getting the best resources and creating community.

Great rapport always makes you popular, trusted and always welcome in any group
or event. People love referring customers to you and they want to know you and
want to be in your group.

But most people aren't very good at building rapport.

In fact, I've observed that most people aren't very good at building rapport at all
especially in face-to-face meetings. They're much more intent on selling and
promoting their products to everyone. They're shoving business cards to other
people, even if the other person is not interested.

What are the benefits of having excellent rapport?

You get the best contacts, opportunities and business!

It gets prospects to know, like and trust you. When they do that, they become
customers!

And if you serve them well, they'll start recommending people to you!
8 Tips For Developing Excellent Rapport

   1.   Focus on how you can help the other person.
   2.   Invest time, money and energy into relationships.
   3.   Always have an attitude of gratitude.
   4.   Be a fun and memorable person.
   5.   Appreciate people.
   6.   Be credible.
   7.   Surprise and wow people.
   8.   Become known as a powerful resource for others.


  1. Focus on how you can help the other person.

When you meet someone at a networking event, start with this mindset. Stop
thinking about yourself. Start focusing on the person in front of you. Start thinking –
how can I be of help to this person?

Focus on giving him value.

Can you connect this person with someone he has been wanting to meet?
Can you alleviate his problem?
Can you email him a helpful article or something that can help him solve his issue?

Send a resource, a referral, advice. Even a book or useful article. This tells your
recipient – I am thinking of you. You are my friend.

It takes some thoughtfulness, time and effort. But it brings out your best and most
generous nature. Everyone loves a generous, kind friend.


   2. Invest time, money and energy into relationships.

Relationships don't happen overnight. After you meet someone at a networking
event, what do you do? Most people will let things slow down and in the end fizzle
out.

The best way to refresh their memory is to immediately send an email to that person
you've met or even an SMS. Many people don't invest this time. That's why they are
forgotten!
Take it one step further and try to locate this person on Facebook or Twitter or
LinkedIn. This allows you to continue cultivating the relationship while finding out
more about this person and their background.

If there's value or help you can offer to this person, schedule a lunch or tea to meet.
Does all this take time?

Sure. But it also brings great results if you are focused enough on meeting people
who are influencers and people who have clout.

Above all, be genuine. Most people can detect an insincere person a mile away.


      3. Always have an attitude of gratitude.

“Gratitude unlocks the fullness of life. It turns what we have into enough, and
  more. It can turn a meal into a feast, a house into a home, a stranger into a
                                                      friend.” – Melody Beattie

      “Instead of thinking about what you’re missing, try thinking about what
                          you have that everyone else is missing.” --Unknown


Are you grateful for what you have or are you always complaining about what you
don't have?

If you're always complaining, no one wants to be with you. Your negative energy is a
drainer. No one likes being around whiny people.

One of the easiest ways to focus on gratitude is to do something that brings out
gratefulness in your daily life.

Keep a gratitude journal where you write 3 good things that happen to you daily.

Write thank you notes to your customers, friends or people you've just met at an
event. Explain what you're thankful for.

When you have gratitude in your heart, the world is bursting with opportunities and
excitement. People will be attracted to your bubbliness, your enthusiasm, your
vitality and joy.
4. Be a fun and memorable person.

Be the type of person that people will be happy to hear from. You don't need to put
on an act or be someone you are not. Just be you! Know how to laugh and lighten
up!

When people meet each other in networking events, they should be smiling and
having fun. Tell a joke or two. Don't be too serious.

You can be committed to your work and business but it doesn't mean you can't have
fun. Self-deprecating humour is always best. Have the ability to laugh at yourself.
You'll be a better employer, better friend and better networker too if you know how
to turn on the fun faucet.


   5. Appreciate people.

How often have you praised or appreciated the people around you?

Appreciation gives value and recognizes peoples' efforts in doing a good job.
Sometimes all you need to say is “thank you” or “I appreciate our friendship”.

Be generous with your praise because praise uplifts people and inspires them to do
more. At times, you never know if your appreciation is the last thing that person is
ever going to hear.

I once read a story about an amazing lady called Sue Williams.

She said, “We should give our roses to the living and not save them for the dead.
When a person dies, everyone who loved them will cancel their other obligations,
send a big bouquet of flowers, jump on an airplane and fly across the country to look
at their dead friend in a box.”

She then continued, “If I’m going to cancel my plans, buy roses and travel because of
friendship, I’m going to do it while my friend is alive to smell the flowers and enjoy
the adventure with me. And if my friend passes before I do, I’ll sit quietly at home
and remember the trip we took together.”

Once a year, Sue Williams would treat a friend to a trip to some place interesting.
These are the people Sue Williams cares about too much to attend their funerals.
American author and poet Stephen Levine once said: “If you were going to die soon
and had only one phone call you could make, who would you call and what would
you say? And why are you waiting?”

   6. Be credible.

Being credible is simple. Just walk the talk. Show up as promised.

Finish what you'll say you'll do. Stick to your promises. Be honest. Don't give excuses.

The more your credibility grows, the more people will recommend you.

            “Referrals aren't given easily. If you don't take the time to establish
    credibility, you are not going to get the referral. People have to get to know
       you. They have to feel comfortable with who you are and what you do.”
                                                                     Ivan Misner



   7. Surprise and wow people.

Remember people's names. There is no sound more pleasant to the other person
than their own name! When you remember people's names, it makes them feel
special!

Listen to understand. In many networking events, people are more interested in
talking about themselves than listening to others. If you can listen well, you are
already standing out in a crowd. Very few people bother to listen when others are
talking. They are always forming dialogues in their own minds.

The best way to keep another's attention is to encourage them to talk about
themselves, their goals and their dreams.

Make the other person feel important. Always focus the conversation on them and
their needs. Do not criticize or gossip especially in front of people you do not know.

Always believe in people. Have hope that the best will happen. Trust people so that
they too will trust you in return.
8. Become known as a powerful resource for others.

This is similar to helping others but it also means you need to be able to quickly and
cleverly match people up especially if they're useful to each other.

You can start becoming a powerful resource for others when you take special care to
note what your friends or business associates need.

Then when the right resource comes around, you can tell them that you found a
match. This also means you need to get to know people well so that you know
immediately if you find a match.

Giving this way makes you a true friend because many people give with ulterior
motives.

When you give without any selfishness, you are establishing yourself as a powerful
resource!

When you give, don't expect anything in return.

When you give happily without any thought of return favours, you will attract
abundance in many forms.

Here's how to start: develop the habit of introducing people to each other. Your
friends will love it and love you for it.

Wait...there's more.


My Favourite Books For You To Explore This Topic

Influence: Science & Practice
by Robert Cialdini

Napolean Hill's Unlimited Success – 52 Steps to Personal & Financial Reward
by Napolean Hill

How to Win Friends & Influence People
by Dale Carnegie
Networking Magic
by Rick Frishman & Jill Lubin

Business By Referral
by Ivan Misner & Robert Davis

The Success Principles
by Jack Canfield

How to Talk to Anyone – 92 Little Tricks for Big Success in Relationships
by Leil Lowndes




What Can You Do Today?

   1. Read.
   2. Practise these tips – “...to learn and not to do is really not to learn. To know
      and not to do is really not to know.” ―Stephen R. Covey, The 7 Habits of Highly
      Effective People: Powerful Lessons in Personal Change
   3. Give value or express appreciation to people you meet.




                                         Krista Goon
                                     Phone: 016 451 9193
                                Email: krista@redboxstudio.com

                                        Redbox Studio
                                   www.RedboxStudio.com


                                       WomenBizSENSE
                                  www.womenbizsense.com


                         Facebook: www.facebook.com/redboxstudio
                              Twitter: twitter.com/krista_redbox
                        LinkedIn: http://my.linkedin.com/in/kristagoon

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Handouts for The Magic of Relationships talk

  • 1. The Magic of Relationships How to create amazing rapport and get the best contacts, opportunities and business Presented by Krista Goon Why do you need to build great rapport? Rapport gets you ahead in life. It's essential for building visibility, finding useful contacts, getting customers, obtaining insider deals, getting the best resources and creating community. Great rapport always makes you popular, trusted and always welcome in any group or event. People love referring customers to you and they want to know you and want to be in your group. But most people aren't very good at building rapport. In fact, I've observed that most people aren't very good at building rapport at all especially in face-to-face meetings. They're much more intent on selling and promoting their products to everyone. They're shoving business cards to other people, even if the other person is not interested. What are the benefits of having excellent rapport? You get the best contacts, opportunities and business! It gets prospects to know, like and trust you. When they do that, they become customers! And if you serve them well, they'll start recommending people to you!
  • 2. 8 Tips For Developing Excellent Rapport 1. Focus on how you can help the other person. 2. Invest time, money and energy into relationships. 3. Always have an attitude of gratitude. 4. Be a fun and memorable person. 5. Appreciate people. 6. Be credible. 7. Surprise and wow people. 8. Become known as a powerful resource for others. 1. Focus on how you can help the other person. When you meet someone at a networking event, start with this mindset. Stop thinking about yourself. Start focusing on the person in front of you. Start thinking – how can I be of help to this person? Focus on giving him value. Can you connect this person with someone he has been wanting to meet? Can you alleviate his problem? Can you email him a helpful article or something that can help him solve his issue? Send a resource, a referral, advice. Even a book or useful article. This tells your recipient – I am thinking of you. You are my friend. It takes some thoughtfulness, time and effort. But it brings out your best and most generous nature. Everyone loves a generous, kind friend. 2. Invest time, money and energy into relationships. Relationships don't happen overnight. After you meet someone at a networking event, what do you do? Most people will let things slow down and in the end fizzle out. The best way to refresh their memory is to immediately send an email to that person you've met or even an SMS. Many people don't invest this time. That's why they are forgotten!
  • 3. Take it one step further and try to locate this person on Facebook or Twitter or LinkedIn. This allows you to continue cultivating the relationship while finding out more about this person and their background. If there's value or help you can offer to this person, schedule a lunch or tea to meet. Does all this take time? Sure. But it also brings great results if you are focused enough on meeting people who are influencers and people who have clout. Above all, be genuine. Most people can detect an insincere person a mile away. 3. Always have an attitude of gratitude. “Gratitude unlocks the fullness of life. It turns what we have into enough, and more. It can turn a meal into a feast, a house into a home, a stranger into a friend.” – Melody Beattie “Instead of thinking about what you’re missing, try thinking about what you have that everyone else is missing.” --Unknown Are you grateful for what you have or are you always complaining about what you don't have? If you're always complaining, no one wants to be with you. Your negative energy is a drainer. No one likes being around whiny people. One of the easiest ways to focus on gratitude is to do something that brings out gratefulness in your daily life. Keep a gratitude journal where you write 3 good things that happen to you daily. Write thank you notes to your customers, friends or people you've just met at an event. Explain what you're thankful for. When you have gratitude in your heart, the world is bursting with opportunities and excitement. People will be attracted to your bubbliness, your enthusiasm, your vitality and joy.
  • 4. 4. Be a fun and memorable person. Be the type of person that people will be happy to hear from. You don't need to put on an act or be someone you are not. Just be you! Know how to laugh and lighten up! When people meet each other in networking events, they should be smiling and having fun. Tell a joke or two. Don't be too serious. You can be committed to your work and business but it doesn't mean you can't have fun. Self-deprecating humour is always best. Have the ability to laugh at yourself. You'll be a better employer, better friend and better networker too if you know how to turn on the fun faucet. 5. Appreciate people. How often have you praised or appreciated the people around you? Appreciation gives value and recognizes peoples' efforts in doing a good job. Sometimes all you need to say is “thank you” or “I appreciate our friendship”. Be generous with your praise because praise uplifts people and inspires them to do more. At times, you never know if your appreciation is the last thing that person is ever going to hear. I once read a story about an amazing lady called Sue Williams. She said, “We should give our roses to the living and not save them for the dead. When a person dies, everyone who loved them will cancel their other obligations, send a big bouquet of flowers, jump on an airplane and fly across the country to look at their dead friend in a box.” She then continued, “If I’m going to cancel my plans, buy roses and travel because of friendship, I’m going to do it while my friend is alive to smell the flowers and enjoy the adventure with me. And if my friend passes before I do, I’ll sit quietly at home and remember the trip we took together.” Once a year, Sue Williams would treat a friend to a trip to some place interesting. These are the people Sue Williams cares about too much to attend their funerals.
  • 5. American author and poet Stephen Levine once said: “If you were going to die soon and had only one phone call you could make, who would you call and what would you say? And why are you waiting?” 6. Be credible. Being credible is simple. Just walk the talk. Show up as promised. Finish what you'll say you'll do. Stick to your promises. Be honest. Don't give excuses. The more your credibility grows, the more people will recommend you. “Referrals aren't given easily. If you don't take the time to establish credibility, you are not going to get the referral. People have to get to know you. They have to feel comfortable with who you are and what you do.” Ivan Misner 7. Surprise and wow people. Remember people's names. There is no sound more pleasant to the other person than their own name! When you remember people's names, it makes them feel special! Listen to understand. In many networking events, people are more interested in talking about themselves than listening to others. If you can listen well, you are already standing out in a crowd. Very few people bother to listen when others are talking. They are always forming dialogues in their own minds. The best way to keep another's attention is to encourage them to talk about themselves, their goals and their dreams. Make the other person feel important. Always focus the conversation on them and their needs. Do not criticize or gossip especially in front of people you do not know. Always believe in people. Have hope that the best will happen. Trust people so that they too will trust you in return.
  • 6. 8. Become known as a powerful resource for others. This is similar to helping others but it also means you need to be able to quickly and cleverly match people up especially if they're useful to each other. You can start becoming a powerful resource for others when you take special care to note what your friends or business associates need. Then when the right resource comes around, you can tell them that you found a match. This also means you need to get to know people well so that you know immediately if you find a match. Giving this way makes you a true friend because many people give with ulterior motives. When you give without any selfishness, you are establishing yourself as a powerful resource! When you give, don't expect anything in return. When you give happily without any thought of return favours, you will attract abundance in many forms. Here's how to start: develop the habit of introducing people to each other. Your friends will love it and love you for it. Wait...there's more. My Favourite Books For You To Explore This Topic Influence: Science & Practice by Robert Cialdini Napolean Hill's Unlimited Success – 52 Steps to Personal & Financial Reward by Napolean Hill How to Win Friends & Influence People by Dale Carnegie
  • 7. Networking Magic by Rick Frishman & Jill Lubin Business By Referral by Ivan Misner & Robert Davis The Success Principles by Jack Canfield How to Talk to Anyone – 92 Little Tricks for Big Success in Relationships by Leil Lowndes What Can You Do Today? 1. Read. 2. Practise these tips – “...to learn and not to do is really not to learn. To know and not to do is really not to know.” ―Stephen R. Covey, The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change 3. Give value or express appreciation to people you meet. Krista Goon Phone: 016 451 9193 Email: krista@redboxstudio.com Redbox Studio www.RedboxStudio.com WomenBizSENSE www.womenbizsense.com Facebook: www.facebook.com/redboxstudio Twitter: twitter.com/krista_redbox LinkedIn: http://my.linkedin.com/in/kristagoon