SlideShare ist ein Scribd-Unternehmen logo
1 von 35
A Strategic Communications Plan for
The Greater Susquehanna Valley Chamber of
Commerce: Farm to Fork
By: Rebecca Hess, Jennifer Bello, Jordan Vitkauskas, Monica DePaul, Taylor Yandle, Emma
Schmidt, Rachel Moogan, Marjorie Newton, Victoria Notte, Jayne Gac, Lauren Gobel
2
Table of Contents
Positioning Statement……………………………………………………………………. 2
Situational Analysis……………………………………………………………………… 3
Communication Objectives………………………………………………………………. 4
Key Publics……………………………………………………………………………….. 5
Recommended Strategies…………………………………………………………………. 6
Tactics……………………………………………………………………………………..7
Timetable…………………………………………………………………………………. 18
Appendix A – Appendix N……………………………………………………………….. 21
3
Positioning Statement
For the Greater Susquehanna Valley community, small businesses, foodies, and Locavores who are
interested in eating fresh, locally grown and prepared food, while expanding economic development and
growth within Union, Snyder, Northumberland, Montour counties, and beyond. The Greater Susquehanna
Valley Chamber of Commerce has established a Farm to Fork initiative that resembles a “countrywide”
phenomenon. The Greater Susquehanna Valley’s Farm to Fork is “Where Great People and Local Food
Collide”.
4
Situational Analysis
Farm to Fork refers to the stages of production of food, from the farm to your fork. The Greater
Susquehanna Valley Chamber of Commerce has established a Farm to Fork initiative of its own. The
program aims to connect the residents of the region with locally grown foods in locally owned
restaurants. Thus far, the initiative has had some interest from the community. We want to change the
level of interest from some to an overwhelming, must attend type of event. There are different themed
dinners that take place at various restaurants in the area. Expanding the audience and tactics will interest
more people to become actively involved in Farm to Fork.
There are challenges Farm to Fork needs to address. The goal of the GSVCC for the Farm to Fork
initiative is to raise awareness within the region, secure more dedicated patrons, create more partnerships
with local businesses, and establish economic development as a result. The desire to attend the events is
lacking; marketing, promotion, and advertisement of the initiative and events planned have not, thus far,
attracted larger audiences.
Farm to Fork has great potential to grow and diversify the Greater Susquehanna Valley. It is important
that Farm to Fork creates new opportunities for itself: partnerships, sponsors, and donors. It creates a
unique experience for individuals; however,if they are not made aware of the event, they are not reaping
the benefits of what this initiative has to offer. In order to do so, they must establish and maintain more
contacts with the news media and the general public to ensure the completion of the objectives.
5
Communication Objectives
1. Increase awareness of the Farm to Fork initiative within the Greater Susquehanna Valley region
by 10% before the end of the first quarter.
2. Diversify the audience to reach a wider demographic of individuals: social class, age, gender, and
ethnicity, that participate in Farm to Fork by the end of the fiscal year.
3. Improve the overall perception of Farm to Fork to be measured by an increase of returning and
new attendees by the end of the fiscal year.
4. Create a working web presence including social media so that they key audiences can be reached
across multiple media platforms. To be accomplished in the first quarter, and continued.
5. Establish appropriate themed events targeted to various demographics in an attempt to increase
the traffic at each event by 5% each quarter.
6
Key Publics
Primary Audiences:
Chamber Members
 Development of a strong internal communications network of members is vital for the success of
the campaign. By keeping members involved and engaged, participation will grow. If you believe
in what you sell, it will sell.
Internal (GSVCC)
 Developing a desire for success within the Chamber will contribute to the awareness and success
of the campaign.
Current attendees
 Encourage current attendees to team up with the Farm to Fork revamping and help promote the
events, provide feedback regarding the changes made, and increase attendance with friends.
News Media
 By having strong communication with our media outlets we can ensure enhanced coverage of the
Farm to Fork events.
 Through the use of print and online media we will deliver information and create buzz about the
happenings with this initiative.
Locavores
 Locavores are those who eat fresh and locally grown foods. These individuals should be targeted
considering they meet the definition of the Farm to Fork target consumer.
 These individuals will also be able to provide fresh and current ideas and feedback to expand the
initiative and continue growth.
Small business owners/Restaurant owners
 In order to create new partnerships and provide a wide array of food selections, new business and
restaurant involvement is pertinent.
 Include and actively involve farmers markets.
Secondary Audience:
College students
 There are three universities within or near the GSV region: Susquehanna, Bucknell and
Bloomsburg Universities. By reaching out to this college demographic, there is room for Farm to
Fork to grow, evolve and last within a younger demographic.
7
Recommended Strategies
News Media Relations
 Utilize the news media to showcase the “fomo effect” of the Farm to Fork events. The goal of the
media relations is to receive as much coverage without paying a large amount for advertising,
while still remaining a creditable source.
 The “fomo effect” is defined as the fear of missing out. This can be the fear of missing out on the
upcoming events and benefits associated with being a Chamber member.
Events
 Events are the heart of this campaign and the main source of success. These are used as a channel
to interact with and enhance the community, while showing them the benefits of eating fresh and
locally grown foods.
Social Media
 Promote the Greater Susquehanna Valley Chamber of Commerce and their Farm to Fork
initiative through various social media platforms including Facebook, Instagram, Twitter, and
Yelp.
 Hootsuite is a social networking management system that should be implemented, as it allows the
user to preplan the posts and scheduled dates for them to be released. This elevates hassle
associated with managing multiple accounts.
Collateral Materials
 Revamp and rebrand the current Farm to Fork image, while maintaining the brand identity of the
GSVCC. It is important to have visually stimulating advertisements, brochure, flyers, websites,
etc. to attract the attention of our desired audience.
8
Tactics
Tactic: News Media
 Contact local radio stations, newspapers,and online news outlets.
 Share with them all the flyers and information regarding the events and the revamping of Farm to
Fork.
Tactic: Events
January
 Start to college events
 Send Survey Out to surrounding colleges for information research within the first week of
January
 Colleges: Bloomsburg University, Susquehanna University, Bucknell College
 Contact information for Bloomsburg University:Dean Donald Young
o Phone: 570-389-4734
 Contact Information for Susquehanna University:Dean Christie Kracker
o Email: kracker@susqu.edu
 Contact Information for Bucknell College:Dean Amy Badal
o Phone: 570-577-1638
o Email: amy.badal@bucknell.edu
 By the third week start to collect the surveys back in order to try to implement the results for the
events
January Event
 Host the Start to the New Year dinner on January 8, 2016 from 6 pm - 9 pm
 Soup or salad appetizer, followed by an entrée of steak and mashed potatoes or a vegetable
casserole and potatoes (for anyone who is vegetarian)
 Serve red and white wines throughout the evening
 Chocolate cake for dessert
 Decorations should include white Christmas string lights all around restaurant
 Fliers posted around town for this event
 Pictures posted of meal
February
 Super Bowl Sunday dinner on February 7, 2016 throughout the entire game
 Appetizers and finger foods (wings, dips) served all night along with wide variety of beers
 Decorations based on which teams are playing- football themed
 Multiple TV’s surrounding restaurant for everyone to watch
 Seating arrangement should be bar style
 Casual attire- support for your favorite team!
 Tweet everyday two weeks prior to event-live tweets during the game
 Take lots of photos, share to social media accounts
 Tweet three times a week about Farm to Fork and all its benefits/fun facts
March
 Pi Day event held on March 14, 2016 - college centered event
 Have a variety of different pizzas set up in a buffet style
 Use locally grown cheese for the pizza
9
 Use locally grown tomatoes to form the sauce for the pizza
 Use locally grown vegetables as toppings for the pizza
 Use local meats as toppings for the pizzas
 Have a variety of different pies set up in a buffet style
 Use locally grown fruits for fillings of pies
 Post tweets once a day two weeks before this event
March Event #2
 Host a St. Patrick’s Day Lunch on Thursday, March 17, 2016 from 12 pm - 3 pm
 Green eggs and ham served for lunch, side dishes should be between two options (fruit or home
fries)
 Green table cloths, 4-leaf clover wall hangings and the staff will dress in green as well
 Customer reward:whoever comes in dressed most festive wins 20% off dinner for two
 Irish music and dancing should be provided for entertainment
 Fliers around town
March Event #3
 Easter Bunny Party event held on March 26, 2016 (Saturday before Easter Sunday) from 3 pm -
6 pm
 Kid friendly event
 Serve honey baked ham, mashed potatoes, corn pudding, asparagus,and chocolate cream pie for
dessert
 Easter egg hunt after dinner for kids- winner gets a free dessert next time in
 Provide guests with a photo booth for pictures with the Easter Bunny
 Fliers around town
 Share menu to Facebook
April
 Host an Earth Day Lunch on Friday, April 22, 2016 from 12 pm – 2 pm
 Appetizers and main courses will be all vegetarian
 Appetizers -a fresh arugula and spinach salad with a balsamic dressing and bruschetta
 Main course- spaghetti squash with a side of garlic-sautéed spinach and lemon-butter asparagus
 Dessert- chocolate covered strawberries
 Event should be outside (depending on weather), picnic tables decorated nicely
 Post tweets once a day for two weeks leading up to event
 Post pictures of event to Facebook
May
 Cinco-de-Mayo event to be held on May 5, 2016 – college centered event
 Local Meats for Tacos
 Locally grown vegetables for toppings
 Locally made salsa
 Post tweets once a day two weeks before event; after event post pictures of attendees
May Event #2
 Memorial Day Dinner on Sunday, May 29, 2016 from 5 pm - 8 pm
 Red, white and blue floral arrangements on the tables, American flags hung around restaurant
 Appetizers- clam chowder or vegetable soup
10
 Main course- spaghetti with or without meatballs, freshly baked bread; blush wine served all
evening
 Dessert- slice of cherry or apple pie with scoop of vanilla ice cream
 Dress code- red,white and blue to show American pride
 Flyers round town
 Post pictures to Facebook/Instagram of entrees,desserts,decorations, etc.
June
 National Cheese Day event on June 4, 2016 – younger demographic centered event
 Cheese and wine (local cheese,local wine from wineries): cheese pizza, cheese fries,cheese
dogs, mozzarella sticks, and macaroni and cheese.
 Post tweets once a day two weeks before event
 Share pictures of attendees and foods to Facebook and Instagram account
June Event #2
 Summer Solstice Dinner on Monday, June 20, 2016 from 6 pm – 9 pm to celebrate the start of
summer
 Appetizers- fried calamari or pita bread with bruschetta
 Main Course- shrimp scampi/fettuccini alfredo with Caesar salad on side; craft beers served all
evening
 Dessert- chocolate pudding or piece of cheesecake
 Decorations- summer and beach themed
 Dress code- beach themed attire
 Flyers around the town, post pictures of menu to Facebook/Instagram
July
 Fourth of July Cook Out July 2, 2016 from 2 pm – 6 pm.
 Include locally produced hotdogs, burgers, corn, flavorful kabobs with the finest meat and
vegetable assortments, salads (potato, macaroni, mixed greens; etc.) and more
 Decorations will include red, white, and blue utensils, wall hangings, tablecloths, and posters that
exemplify American pride.
 Have a painting station contest where children can paint their most patriotic drawing. The winner
will receive a 20% discount off their next Farm to Fork visit (which families will love).
 Seating arrangements- tables of two, tables of four, and round tables. A DJ will also be provided
for entertainment.
 Social Media posts Daily
August
 National Night Out held on August 2, 2016 – younger demographic centered event
 Advertised as a date night
August Event #2
 All Night Cocktail Hour on August 20, 2016 from 7 pm – 10 pm
 Since cocktail hour has the widest food varieties, but end so quickly, I thought it would be
appropriate to make it last the entire night!
 Include a range of food options such as, fun finger foods, seafood platters, cheese stations and
other hors d’oeuvres.
 Provide different alcohols, typical at cocktail hours
11
 Waiters will be walking around with different platters, as there will also be buffet tables.
 Have a black, red, and white, to follow cocktail hour vibes.
 Seating arrangements- mostly high tables of two, and high tables of four-six.
 Flyers mailed before
August Event #3
 Around the World in a Night event to be held anytime in August
 Have different foods from different ethnic groups
September
 Start of Fall Brunch on September 9, 2016 from 11 am - 2 pm
 Make the event more formal as a fixed menu will be provided once seated.
 Starter options: Smoked Salmon Toast, over arugula, Potato and Bacon Soup, or Mini Potato
Waffles sided with quinoa salad.
 Entrée options: Frittata with spring vegetables, ham, and cheese (goat,feta,or mozzarella), Sunny
Side Up Eggs and Bacon over Grilled Asparagus, or Mushroom, Spinach, and Ricotta Cheese
Crepe with mixed fruit on the side (add chicken or shrimp.
 Dessert options: a Twisted Sticky Caramel-Pecan Roll, Banana Crumb Cake or Nutella Waffle
with gelato and whipped cream.
 Seating arrangements- tables of two, tables of four, and round tables.
 Facebook status’s and tweets will be posted the day before
October
 Columbus Day Breakfast on October 9, 2016 from 9:30 am - 12pm
 Have old-fashioned decorations and American styled to represent the time being celebrated.
 Have staff dressed in diner outfits as well.
 Include three tables at the walk in, one with cups of orange juice, one with cups of water,and the
other with cups of coffee.
 Serve breakfast about 20 minutes once doors open and everyone is seated.
 Have staff hand out diner looking menus to fit the theme.
 They will contain numerous omelet, pancake,waffle, and French toast options, as well as
different breakfast sandwiches.
 Seating arrangements- high top chairs on the side of the venue and three long tables in the middle.
 Invitations to be mailed
November
 Turkey Day Cookout on November 19, 2016 from 6 pm - 9 pm
 Thanksgiving based and include fall colored decorations, turkey and pilgrim wall hangings, leaf
garnishes and more.
 Have the Farm to Fork staff dressed in colonial attire to fit the theme.
 Set the food up like a potluck dinner where a selected group of about 10 families from TGSV will
contribute their homemade meals (strictly purchased from their local grocery store) to the event.
 Those who contribute in the food making will get $15 off their ticket; it will be buffet styled and
will include dishes such as Sweet Carrots,Green Beans,Corn Pudding, Cranberries, Sweet
Potatoes topped with marshmallows, Mashed Potatoes,Stuffing, Turkey and more. Desserts will
include: Choice of Pie: Pumpkin Apple, Pecan Pie or Ice Cream topped with cinnamon sugar:
Chocolate or Vanilla, Hazelnut. There will also be a live band performance.
 Seating arrangements- high top chairs on the side of the venue and three long tables in the middle.
 Social media reminders the morning before event
12
December
 Winter Wonderland Dinner on December 21, 2016 from 7pm - 10pm.
 Decorate the venue with lights, candles, fluffy snow, and more.
 Make the mean setup family style since it’s the holiday season and a time to be with loved ones.
 Have a menu smaller than previous ones since the portions are larger. It will also be Italian based.
 First course options: Fried Calamari, Chicken Caesar Salad,or a cold antipasto piled with fresh
Mozzarella, Salami, Roasted Peppers,Olives, and Prosciutto.
 Second course: Chicken/Veal Marsala, Penne Vodka (add chicken or shrimp) or Eggplant
Parmesan sided with sautéed spinach.
 Dessert options: chocolate mousse cake,tiramisu, or a brownie topped with choice of ice cream
and hot fudge.
 Seating arrangements- tables of two, tables of four, and round tables.
 Invitations will be mailed and flyers will be posted
 Send promotions for the 2017 year events
Tactic: Social Media
Twitter and Instagram
 Approximately 10-12 posts a month
o Approximately 13-15 posts during those months that also include events targeted directly
to college students/younger target audience.
 4-5 posts leading up to the event. Post will include things like:
o Event flyers
o Promotion for upcoming event
o Menu for event/featured local food item at the event
o Any entertainment/special occasion in the upcoming event
o Reminder to sign up/last chance to sign up
 1 post during the event/right after event is held. This post will include:
o Picture of the main course,picture of “crowd favorite” dish, picture of locally grown
ingredients, or picture of all the attendees.
 5-6 posts over the course of the month. Including:
o Fun facts about Farm to Fork dinners/restaurants and locally grown food
o Health benefits of eating locally grown food
o Any upcoming/new promotions being offered
o An over view of the farmers/farms the food comes from (farmer spotlight)
 Use hashtags (#) like, #F2F, #Farm to Fork #Susquehanna
 Tag the Greater Susquehanna Valley accounts,restaurants/owners,farmers/farms,and/or
attendees in posts.
 Usernames and Passwords:
o Gmail:
 Username:f2fsusquehanna@gmail.com
 Password:farm2fork123
o Social Media Accounts:
 Username:f2fsusquehanna
 Password:farm2fork123
 Social Media Bio:
o This account is a great way to learn about the health
benefits of eating locally and Farm to Fork dining.
You can also get all the information you need about
the Farm to Fork monthly dinner series in the
13
Susquehanna area. Enjoy a night out while eating locally, organically, and healthy!
 Example Posts:
o “Tickets for our January event, Start to the New Year dinner, are now on sale. Come and
get yours today!”
Yelp and Facebook
 Yelp does not allow restaurants to review themselves, however an account has been created to
reply to posts in Farm2fork’s name.
o Username:f2fsusquehanna@gmail.com
o Password:farm2fork123
 Provide responses to reviews left by visitors on social media sites
o Comment on posts from attendants thanking them for their time to write up a review
o Welcome them to come back to another event
o Provide apologies for those who were not satisfied with their experiences and help find a
solution for future ticket purchases
o Example:
 Thank you for your review, (username)! We appreciate you taking time to give
us your feedback. Your input is always welcome in order for us to continually
improve. Please let us know what we can do to make your next experience even
more enjoyable.
 Facebook Name:FarmtoFork Susquehanna
 Facebook Login:
o Email: f2fsusquehanna@gmail.com
o Password:farm2fork123
 Utilize the same content from Twitter to post to Facebook. This will help keep the sites uniform
and equal.
 Social Media Bio:
o This account is a great way to learn about the health benefits of eating locally and Farm
to Fork dining. You can also get all the information you need about the Farm to Fork
monthly dinner series in the Susquehanna area. Enjoy a night out while eating locally,
organically, and healthy!
14
Sample Posts: Facebook
 January: Start off the New Year right with a balanced meal complete with (insert menu here).
This will be sure to keep you on your new diet!
 February: Love is in the air, Susquehanna! Treat your sweetheart to a night out complete with
farm fresh dinners and a bottle of local wine.
 March: Join us for our St. Paddy’s Day bash tonight! Locally brewed green beer will be served,
along with pinches for those who don’t participate!
o The Easter Bunny has decided to only hide farm fresh, cage free eggs this year! Our free
kids egg hunt is tomorrow!
 April: Celebrate Earth Day with us by enjoying the best local ingredients! These vegetarian
courses are sure to please any taste bud.
 May: Treat mom to a fun filled night complete with an amazing meal, fun raffles, and live band!
Skip the boring brunches and give mom something to brag to her girlfriends about!
 June: Let us do the grilling for your dad this year! He will be sure to love our father’s day
inspired menu and spending the night with his favorite child (aka you for taking him to the best
restaurant in town!)
 July: Fireworks, grilling, and fun…everything you need to kick off Fourth of July weekend with a
bang!
 August: Who says cocktails should only last an hour? We decided to spread the happy all night
long! Join us for local cocktails and appetizers and an opportunity to talk to people in our area.
 September: Fall in love with our fall themed brunch!
 October: Discover local flavors with our Columbus Day Breakfast today from 9:30 to 12pm
 November: Whether you like it fried, baked, or roasted…we’ve got all the turkey you care to eat!
 December:Walk into our Winter Wonderland and get yourself ready for the holidays with our
special winter dinner! Don’t forget to sign up for next year’s events… they make great gifts!
 Be sure to tag yourself in our event pictures from last night!
 Share, tag, and like our photo of the month for a chance to win a free dinner!
 Who is your favorite local farm fresh stand? Comment below!
College Event Posts
 March: Come out to celebrate our Pi Day! Bring your entire sorority or fraternity and chow down
on some locally made pizza!
 May: Happy Cinco de Mayo! What is a day like without tacos and other delicious Mexican food
to celebrate? We will be serving locally made food from _ to _ on the quad!
 Would you like some cheese with that wine? We’ve got you. Join us in celebrating National
Cheese Day and you’ll be cheesing all day!
Hootsuite
 Hootsuite is a social media planning site which allows account holders to view posts, schedule
out posts, and respond to social media comments.
 The account that has been set up for Farm to Fork is a basic package that includes up to three
separate accounts. If the popularity or the accounts are too much to handle or there are ever any
more accounts to add, then a more advanced package can be purchased in the future.
 Username:F2fsusquehanna@gmail.com
 Password:Farm2fork123
15
Monthly Social Media Post Calendar
 January
o 1st
, 3rd
, 5th
, and 7th
– reminder posts
o 8th
– EVENT
o 9th
– picture of event
o 12th
, 16th
, 19th
, 23rd
, 27th
, and 30th
– fact/promotion posts
 February
o 2nd
, 5th
, 8th
, 10th
, and 11th
– reminder posts
o 7th
– EVENT
o 15th
– picture from event
o 7th
, 14th
, 19th
, 23rd, and 29th
– facts/promotion posts
 March
o 5th
, 11th
, and 15th
– reminder post
o 14th
– EVENT
o 17th
– EVENT
o 18th
– picture from event
o 19th
, 22nd
, 25th
– reminder post
o 26th
– EVENT
o 28th
– picture from event
o 13th
, 20th
, 29th
– facts/promotion post
 April
o 7th
, 10th
, 13, 16th
, and 20th
– reminder posts
o 22nd
– EVENT
o 23rd
– picture from event
o 3rd
, 15th
, 19th
, and 25th
– facts/promotion posts
 May
o 2nd
, 4th
, and 6th
– reminder posts
o 5th
– EVENT
o 9th
– picture from event
o 29th
– EVENT
o 10th
, 15th
, 24th
, 27th
, and 30th
– fact/promotion posts
 June
o 3rd
, 7th
, 11th
, 13th
, and 17th
– reminder posts
o 20th
– EVENT
o 22th
– picture from event
o 15th
, 26th
, 28th
, and 30th
– fact/promotion tweet
 July
o 1st
– reminder post
o 2nd
– EVENT
o 3rd
– 1 or 2 posts from event
o 7th
– list of remaining events
o 10th
, 15th
, 19th
, 21st
, 27th
, and 30th
– fact/promotion posts
 August
o 4th
, 8th
, 14th
, 17th
, and 18th
– reminder posts
o 2nd
– EVENT
o 20th
– EVENT
o 21st
– picture from event
o 13th
, 16th
, 24th
, 27th
, and 30th
– facts/promotion posts
 September
o 2nd
, 4th
, 6th
and 7th
– reminder posts
16
o 9th
– EVENT
o 10th
– pictures from event
o 14th
, 17th
, 20th
, 26th
, and 30th
– fact/promotion post
 October
o 1st
, 3rd
, 5th
, and 7th
– reminder posts
o 9th
– EVENT
o 10th
– pictures from event
o 12th
, 16th
, 20th
, 23rd
, 27th
, and 30th
– facts/promotion posts
 November
o 2nd
, 7th
, 10th
, 15, and 17th
– reminder posts
o 19th
– EVENT
o 20th
– pictures from event
o 22nd
, 26th
, 28th
, and 30th
– facts/promotion
 December
o 5th
, 9th
, 13th
, 17th
, and 19th
– reminder posts
o 21st
– EVENT
o 22nd
– pictures from event
o 10th
, 15th
, 23rd
, 28th
, and 30th
– facts/promotion posts
 This calendar is subject to change. Posts pertaining to non-Farm to Fork event and/or holidays
should be posted about as well. (i.e. wishing followers a happy Thanksgiving, showing respect
and support for those lost on 9/11, Super Bowl posts etc.) Not all the post suggested need to be
made and more posts than listed could be made.
Tactic: Web
 Login: f2fsusquehanna@gmail.com
 Password:farm2fork123
17
 Survey link: https://www.surveymonkey.com/r/6MRPHJW
Tactic: Marketing
Digital Marketing
 In order for Farm to Fork to gain awareness and attract a larger public audience, we recommend
using digital marketing to grasp the attention of a broader audience. To begin, we recommend
using and consistently updating all social media sites (some of which will be created by our
team).
 Whether it be Facebook, Twitter, or the Farm to Fork website, adding photos with ties to Farm to
Fork, or updating content regularly will help the audience remain up to speed with any
information about upcoming dinners or events.
 To track what is working and what is not working in regards to digital marketing, Google
Analytics should be used to track what viewers are attracted to the most. By using the statistics
and feedback supplied by Google Analytics, you will be able to pin point what is successful
digitally, and what is not.
 Track the statistics and feedback from Google Analytics for 6-months and readjust if needed.
 Additionally, sending formal invitations to events via postal mail will create a personal
connection to the attendees and the Farm to Fork events. Email invitations are to be sent as well
as formal invites.
Guerilla Marketing
 For Farm to Fork to increase the size and alter the demographics of the current audience, Farm to
Fork should use guerilla-marketing tactics to attract a more diverse group of attendees.
 To promote the events and activities Farm to Fork host, set up a stand in a public place or on the
side of a busy street where many people are bound to pass by. Utilize flyers that advertise an
upcoming dinner or event and hand out flyers to those who pass by.
 As an incentive, you can add a $5 off coupon for the next Farm to Fork dinner. It is a more
personal approach as opposed to digital marketing with face-to-face interaction.
 We recommend you do events such as these for the first 3-months (at least) to create buzz.
Direct Marketing
 In order for people to want to attend Farm to Fork events, we need the public to understand Farm
to Fork and what it does/what it means. To create a better understanding and overall perception,
you should use direct marketing to host interactive outdoors events.
 For example, set up a stand in a congested area (grocery store,mall, etc.). Pick a few chamber
members, a restaurant owner that hosts the Farm to Fork dinner events,and a farmer that supplies
fresh food for these dinners, and gather them for this event. Have the restaurant owner or farmer
bring in samples of food used with farm fresh/ local ingredients.
 On the contrary, have another food item that is similar to that of the other, but made with
processed or packaged food (not farm fresh). Allow passerby’s to sample the two foods and
decide which one was used with farm fresh ingredients, and which was not.
 If the person can identify the fresh sample from the processed sample, hand them a flyer that
advertises the next Farm to Fork event and ask them to attend.
 Doing this will create a more personal experience and will encourage people to take part in the
next event. We recommend you do this at least twice, using two different locations.
Tactic: Collateral Material
Appendix A: Formal Invitation
18
Appendix B: Fourth of July
Appendix C: Easter Brunch
Appendix D: New Years
Appendix E: St. Patrick’s Day
Appendix F: All Night Cocktail Hour
Appendix G: Winter Wonderland
Appendix H: Earth Day
Appendix I: Turkey Day Cookout
Appendix J: Columbus Day
Appendix K: Start of Fall Brunch
Appendix L: Logo’s
Appendix M: Press Release
Appendix N: Fact Sheet
1
1 The flyers provided are for a handful of the events, not every event. The template can be used for all
future events.
19
Timetable for Execution
January
Events: Start to the New Year on January 8, 2016. Also, begin planning college events.
Social Media: Hype up the first event of the year using all channels of communications. Create the
Hootsuite account and begin populating it with content for all social media accounts.
Collateral Material: Prepare flyers and invitations for the first event (prior). Begin preparing documents
for the next month’s event and send out event invitations.
February
Events: Super Bowl Sunday on February 7, 2016
Social Media: Populate the Hootsuite account with social media posts that are congruent with what is in
the social media plan section. Tweet about the benefits of Farm to Fork. Use social media to raise
awareness for the upcoming college event in March.
Collateral Material: Send out invitations for March’s event
March
Events: March 14, 2016: Pi Day (College Centered Event)
March 17, 2016: St. Patrick’s Day Lunch
March 26, 2016: Easter Bunny Party (Family Friendly Event)
Social Media: Populate the Hootsuite account at the beginning of the month. Engage the audience by
doing a poll asking for feedback on the first event. Also, invite them to share any pictures they have of the
event using the hash-tag #F2FSUSQ
Collateral Material: Send out invitations for April’s event.
April
Events: Earth Day Lunch Friday April 22, 2016
Social Media: Populate the Hootsuite account at the beginning of the month. Post pictures of the event on
Facebook. Tweet reminders prior to the event.
Collateral Material: Send out invitations for May’s event.
May
Events: Cinco-de-Mayo event May 5, 2016
Memorial Day Dinner May 29, 2016
Social Media: Populate the Hootsuite account at the beginning of the month. Post photos of attendees
enjoying this family friendly event. Ask them to share their own pictures and thoughts on Facebook and
Twitter. Update the website with pictures, interviews of guests, and upcoming events.
20
Collateral Material: Send out invitations for June’s event.
June
Events: National Cheese Day June 4, 2016 (Younger Demographic Centered)
Summer Solstice Dinner June 20, 2016
Social Media: Populate the Hootsuite account at the beginning of the month.
Collateral Material: Create materials for the next 6th
months (in order). Send out flyers for upcoming
events.
July
Events: Fourth of July Cook Out July 2, 2016
Social Media: Populate the Hootsuite account at the beginning of the month. Engage community via
social media, especially referencing the upcoming cocktail event. Continue to reference the socialmedia
plan. Update the website.
Collateral Material: Send out material for August events in the middle of the month. Promote the
upcoming cocktail hour event.
August
Events: National Night Out event on August 2, 2016 (Younger Demographic Centered)
All Night Cocktail Hour August 20, 2016
Around the World in a Night event: anytime in August
Social Media: Populate the Hootsuite account at the beginning of the month.
Collateral Material: Send out survey to gain feedback on the success of the events. Send out the next
month’s flyers and invites.
September
Events: Start of Fall Brunch September 9, 2016. Begin planning the upcoming year’s events.
Social Media: Populate the Hootsuite account at the beginning of the month. Update the website. Create a
question (relating to next month’s event) on Facebook, incentivizing the community by offering a
discount for the first 3 correct answers.
Collateral Material: Send out the next month’s flyers and invites.
October
Events: Columbus Day Breakfast October 9,2016
Social Media: Populate the Hootsuite account at the beginning of the month.
Collateral Material: Send out flyers and invites for November.
21
November
Events: November 19, 2016 Turkey Day Cookout
Social Media: Populate the Hootsuite account at the beginning of the month. Update the website. Tweet
and post on Facebook reminders for the upcoming event.
Collateral Material: Send out promotional material for the next event.
December
Events: Winter Wonderland Dinner December 21, 2016. Prepare for the kickoff of the next year.
Social Media: Populate the Hootsuite account at the beginning of the New Year.
Collateral Material: Create new materials for the upcoming year. Mail content to keep members excited
about the events coming in the 2017 year.
22
Appendix A:
23
Appendix B:
24
Appendix C:
25
Appendix D:
You are Cordially Invited
to the Greater Susquehanna Valley
Chamber of Commerce New Year
Farm-to-Fork-to-Glass Dinner
January 8, 2016 at 6:00 P.M
Restaurant Name
Restaurant Address
MENU
Appetizer
Based on theme of the restaurant
First Course
Based on theme of the restaurant
Second Course
Based on theme of the restaurant
Dessert
Based on theme of the restaurant
Cost
$55 per person
For reservations contact:
Renee Gerringer (570) 743-4100
Email: rgerringer@gsvcc.org
26
Appendix E:
st . pa t r ick ’s Da y Lunch
by the Greater Susquehanna Valley
Chamber of Commerce
March 17, 2016
11:00 A.M - 2:00 P.M
Restaurant Name
Restaurant Address
MENU
Appetizer
Based on themeof restaurant
First Course
Based on themeof restaurant
Second Course
Based on themeof restaurant
Dessert
Based on themeof restaurant
$45 per person
For ReservationsContact:
ReneeGerringer
(570) 743-4100
rgerringer@gsvcc.org
27
Appendix F:
28
Appendix G:
29
Appendix H:
30
Appendix I:
31
Appendix J:
32
Appendix K:
33
Appendix L:
34
Appendix M:
Greater Susquehanna Valley
Farm to Fork Dinner Series
Contact: Bob Garrett FOR IMMEDIATE RELEASE
(Enter phone)
(Enter email)
Farm to Fork Dinner Series
Greater Susquehanna Area PA,Recently the team responsible for the Farm to Fork series revamped the
entire calendar of events including some new events targeted towards college students. Monthly events
are now offered on various days of the week. Events range from breakfast,lunch, dinner and cocktail
hours. The price for dinner ranges from 20-70 dollar. Time and place vary from time and place. Some
themes for this upcoming year include a fourth of July barbeque, Pi day, which supports Greek
philanthropies and a new years celebration. The atmosphere is a social laid-back setting and the menu
consists of locally grown ingredients.
The Farm to Fork dinner series is a great way to support your local businesses and enjoy a night out while
eating healthy.
The Greater Susquehanna Valley dates back to 1921 and consists of Montour, Snyder, Northumberland,
and Union counties. Our mission is to drive community and economic development.
35
Appendix N:
Greater Susquehanna Valley
Farm to Fork Dinner Series
Contact: Bob Garrett
(Enter phone)
(Enter email)
Fact Sheet:
 Main Contact: Bob Garrett, President of the Greater Susquehanna Chamber of Commerce.
 Prices range from $20-70 with a wide variety of events.
 Locations are variable from event to event, but the reoccurring theme of a farm fresh dinner
remains.
 Local ingredients are used in every dish from farmers located in the Greater Susquehanna Valley.
 Benefit the local farmers and restaurants while providing a healthy meal to all participants.
 College events now included in our 12-month plan to further broaden our audience.
(Facts can be elaborated, changed, or added to this Fact Sheet)

Weitere ähnliche Inhalte

Was ist angesagt?

MSFM-Spring Thyme Proposal
MSFM-Spring Thyme ProposalMSFM-Spring Thyme Proposal
MSFM-Spring Thyme Proposal
Nicole Cordoba
 
Sponsorship Packet 2016
Sponsorship Packet 2016Sponsorship Packet 2016
Sponsorship Packet 2016
Robert Spencer
 

Was ist angesagt? (6)

AwardsBashWrittenProposal
AwardsBashWrittenProposalAwardsBashWrittenProposal
AwardsBashWrittenProposal
 
2019 Farm to Table Western PA Partnership Opportunities
2019 Farm to Table Western PA Partnership Opportunities2019 Farm to Table Western PA Partnership Opportunities
2019 Farm to Table Western PA Partnership Opportunities
 
MSFM-Spring Thyme Proposal
MSFM-Spring Thyme ProposalMSFM-Spring Thyme Proposal
MSFM-Spring Thyme Proposal
 
Sponsorship Packet 2016
Sponsorship Packet 2016Sponsorship Packet 2016
Sponsorship Packet 2016
 
CMTupdate summer 2014
CMTupdate summer 2014CMTupdate summer 2014
CMTupdate summer 2014
 
Type-A New York City Bootcamp Brand Opportunities
Type-A New York City Bootcamp Brand OpportunitiesType-A New York City Bootcamp Brand Opportunities
Type-A New York City Bootcamp Brand Opportunities
 

Andere mochten auch (10)

Uji hipotesis 2 rata rata
Uji hipotesis 2 rata rataUji hipotesis 2 rata rata
Uji hipotesis 2 rata rata
 
chi square 2 sample & k sample
chi square 2 sample & k sample chi square 2 sample & k sample
chi square 2 sample & k sample
 
statistika dasar
statistika dasar statistika dasar
statistika dasar
 
uji z
uji zuji z
uji z
 
pengujian hipotesis proporsi dan ragam
pengujian hipotesis proporsi dan ragampengujian hipotesis proporsi dan ragam
pengujian hipotesis proporsi dan ragam
 
MAD uji student t test and anova
MAD uji student t test and anovaMAD uji student t test and anova
MAD uji student t test and anova
 
UJI Z dan UJI T
UJI Z dan UJI TUJI Z dan UJI T
UJI Z dan UJI T
 
Uji hipotesis
Uji hipotesisUji hipotesis
Uji hipotesis
 
Makalah Uji T
Makalah Uji TMakalah Uji T
Makalah Uji T
 
Chi square test
Chi square testChi square test
Chi square test
 

Ähnlich wie A Strategic Communications Plan- Farm to Fork-2

Miracles for Kids Final Project
Miracles for Kids Final ProjectMiracles for Kids Final Project
Miracles for Kids Final Project
Kelly McCarthy
 
Mos Burger Final Presentation
Mos Burger Final PresentationMos Burger Final Presentation
Mos Burger Final Presentation
irishsiao
 
Food Drive Presentation
Food Drive PresentationFood Drive Presentation
Food Drive Presentation
David Kamerer
 
Strategic Communications
Strategic CommunicationsStrategic Communications
Strategic Communications
Rebecca Hess
 
Laps for Lunches Recap ft Analytics
Laps for Lunches Recap ft AnalyticsLaps for Lunches Recap ft Analytics
Laps for Lunches Recap ft Analytics
Kaylee Powers
 
SealtheSeasonsCreativeBrief.docx
SealtheSeasonsCreativeBrief.docxSealtheSeasonsCreativeBrief.docx
SealtheSeasonsCreativeBrief.docx
Oliver Jones
 
BRMA Marcomm Plan
BRMA Marcomm PlanBRMA Marcomm Plan
BRMA Marcomm Plan
applie100
 
Salvation Army PR Plan Johnson
Salvation Army PR Plan JohnsonSalvation Army PR Plan Johnson
Salvation Army PR Plan Johnson
Katie Johnson
 

Ähnlich wie A Strategic Communications Plan- Farm to Fork-2 (20)

Miracles for Kids Final Project
Miracles for Kids Final ProjectMiracles for Kids Final Project
Miracles for Kids Final Project
 
590_IMCfinal_final
590_IMCfinal_final590_IMCfinal_final
590_IMCfinal_final
 
Ad campaign planbook
Ad campaign planbookAd campaign planbook
Ad campaign planbook
 
Cacfp social media campaign 2 0
Cacfp social media campaign 2 0Cacfp social media campaign 2 0
Cacfp social media campaign 2 0
 
March of Dimes PR Fundraiser Plan
March of Dimes PR Fundraiser PlanMarch of Dimes PR Fundraiser Plan
March of Dimes PR Fundraiser Plan
 
MKTG420_SweetLife
MKTG420_SweetLifeMKTG420_SweetLife
MKTG420_SweetLife
 
Mos Burger Final Presentation
Mos Burger Final PresentationMos Burger Final Presentation
Mos Burger Final Presentation
 
Food Drive Presentation
Food Drive PresentationFood Drive Presentation
Food Drive Presentation
 
Brookton's Market Public Relations Campaign
Brookton's Market Public Relations Campaign Brookton's Market Public Relations Campaign
Brookton's Market Public Relations Campaign
 
Barnraiser: Crowdfunding for Good Food and Farming
Barnraiser: Crowdfunding for Good Food and Farming Barnraiser: Crowdfunding for Good Food and Farming
Barnraiser: Crowdfunding for Good Food and Farming
 
NNY Regional Local Foods Initiative
NNY Regional Local Foods InitiativeNNY Regional Local Foods Initiative
NNY Regional Local Foods Initiative
 
Strategic Communications
Strategic CommunicationsStrategic Communications
Strategic Communications
 
PR Campaign plan
PR Campaign planPR Campaign plan
PR Campaign plan
 
Laps for Lunches Recap ft Analytics
Laps for Lunches Recap ft AnalyticsLaps for Lunches Recap ft Analytics
Laps for Lunches Recap ft Analytics
 
FINAL PLANBOOK 5-6
FINAL PLANBOOK 5-6FINAL PLANBOOK 5-6
FINAL PLANBOOK 5-6
 
FINAL PLANBOOK 5-6
FINAL PLANBOOK 5-6FINAL PLANBOOK 5-6
FINAL PLANBOOK 5-6
 
SealtheSeasonsCreativeBrief.docx
SealtheSeasonsCreativeBrief.docxSealtheSeasonsCreativeBrief.docx
SealtheSeasonsCreativeBrief.docx
 
BRMA Marcomm Plan
BRMA Marcomm PlanBRMA Marcomm Plan
BRMA Marcomm Plan
 
Salvation Army PR Plan Johnson
Salvation Army PR Plan JohnsonSalvation Army PR Plan Johnson
Salvation Army PR Plan Johnson
 
Influencers Campaign
Influencers CampaignInfluencers Campaign
Influencers Campaign
 

A Strategic Communications Plan- Farm to Fork-2

  • 1. A Strategic Communications Plan for The Greater Susquehanna Valley Chamber of Commerce: Farm to Fork By: Rebecca Hess, Jennifer Bello, Jordan Vitkauskas, Monica DePaul, Taylor Yandle, Emma Schmidt, Rachel Moogan, Marjorie Newton, Victoria Notte, Jayne Gac, Lauren Gobel
  • 2. 2 Table of Contents Positioning Statement……………………………………………………………………. 2 Situational Analysis……………………………………………………………………… 3 Communication Objectives………………………………………………………………. 4 Key Publics……………………………………………………………………………….. 5 Recommended Strategies…………………………………………………………………. 6 Tactics……………………………………………………………………………………..7 Timetable…………………………………………………………………………………. 18 Appendix A – Appendix N……………………………………………………………….. 21
  • 3. 3 Positioning Statement For the Greater Susquehanna Valley community, small businesses, foodies, and Locavores who are interested in eating fresh, locally grown and prepared food, while expanding economic development and growth within Union, Snyder, Northumberland, Montour counties, and beyond. The Greater Susquehanna Valley Chamber of Commerce has established a Farm to Fork initiative that resembles a “countrywide” phenomenon. The Greater Susquehanna Valley’s Farm to Fork is “Where Great People and Local Food Collide”.
  • 4. 4 Situational Analysis Farm to Fork refers to the stages of production of food, from the farm to your fork. The Greater Susquehanna Valley Chamber of Commerce has established a Farm to Fork initiative of its own. The program aims to connect the residents of the region with locally grown foods in locally owned restaurants. Thus far, the initiative has had some interest from the community. We want to change the level of interest from some to an overwhelming, must attend type of event. There are different themed dinners that take place at various restaurants in the area. Expanding the audience and tactics will interest more people to become actively involved in Farm to Fork. There are challenges Farm to Fork needs to address. The goal of the GSVCC for the Farm to Fork initiative is to raise awareness within the region, secure more dedicated patrons, create more partnerships with local businesses, and establish economic development as a result. The desire to attend the events is lacking; marketing, promotion, and advertisement of the initiative and events planned have not, thus far, attracted larger audiences. Farm to Fork has great potential to grow and diversify the Greater Susquehanna Valley. It is important that Farm to Fork creates new opportunities for itself: partnerships, sponsors, and donors. It creates a unique experience for individuals; however,if they are not made aware of the event, they are not reaping the benefits of what this initiative has to offer. In order to do so, they must establish and maintain more contacts with the news media and the general public to ensure the completion of the objectives.
  • 5. 5 Communication Objectives 1. Increase awareness of the Farm to Fork initiative within the Greater Susquehanna Valley region by 10% before the end of the first quarter. 2. Diversify the audience to reach a wider demographic of individuals: social class, age, gender, and ethnicity, that participate in Farm to Fork by the end of the fiscal year. 3. Improve the overall perception of Farm to Fork to be measured by an increase of returning and new attendees by the end of the fiscal year. 4. Create a working web presence including social media so that they key audiences can be reached across multiple media platforms. To be accomplished in the first quarter, and continued. 5. Establish appropriate themed events targeted to various demographics in an attempt to increase the traffic at each event by 5% each quarter.
  • 6. 6 Key Publics Primary Audiences: Chamber Members  Development of a strong internal communications network of members is vital for the success of the campaign. By keeping members involved and engaged, participation will grow. If you believe in what you sell, it will sell. Internal (GSVCC)  Developing a desire for success within the Chamber will contribute to the awareness and success of the campaign. Current attendees  Encourage current attendees to team up with the Farm to Fork revamping and help promote the events, provide feedback regarding the changes made, and increase attendance with friends. News Media  By having strong communication with our media outlets we can ensure enhanced coverage of the Farm to Fork events.  Through the use of print and online media we will deliver information and create buzz about the happenings with this initiative. Locavores  Locavores are those who eat fresh and locally grown foods. These individuals should be targeted considering they meet the definition of the Farm to Fork target consumer.  These individuals will also be able to provide fresh and current ideas and feedback to expand the initiative and continue growth. Small business owners/Restaurant owners  In order to create new partnerships and provide a wide array of food selections, new business and restaurant involvement is pertinent.  Include and actively involve farmers markets. Secondary Audience: College students  There are three universities within or near the GSV region: Susquehanna, Bucknell and Bloomsburg Universities. By reaching out to this college demographic, there is room for Farm to Fork to grow, evolve and last within a younger demographic.
  • 7. 7 Recommended Strategies News Media Relations  Utilize the news media to showcase the “fomo effect” of the Farm to Fork events. The goal of the media relations is to receive as much coverage without paying a large amount for advertising, while still remaining a creditable source.  The “fomo effect” is defined as the fear of missing out. This can be the fear of missing out on the upcoming events and benefits associated with being a Chamber member. Events  Events are the heart of this campaign and the main source of success. These are used as a channel to interact with and enhance the community, while showing them the benefits of eating fresh and locally grown foods. Social Media  Promote the Greater Susquehanna Valley Chamber of Commerce and their Farm to Fork initiative through various social media platforms including Facebook, Instagram, Twitter, and Yelp.  Hootsuite is a social networking management system that should be implemented, as it allows the user to preplan the posts and scheduled dates for them to be released. This elevates hassle associated with managing multiple accounts. Collateral Materials  Revamp and rebrand the current Farm to Fork image, while maintaining the brand identity of the GSVCC. It is important to have visually stimulating advertisements, brochure, flyers, websites, etc. to attract the attention of our desired audience.
  • 8. 8 Tactics Tactic: News Media  Contact local radio stations, newspapers,and online news outlets.  Share with them all the flyers and information regarding the events and the revamping of Farm to Fork. Tactic: Events January  Start to college events  Send Survey Out to surrounding colleges for information research within the first week of January  Colleges: Bloomsburg University, Susquehanna University, Bucknell College  Contact information for Bloomsburg University:Dean Donald Young o Phone: 570-389-4734  Contact Information for Susquehanna University:Dean Christie Kracker o Email: kracker@susqu.edu  Contact Information for Bucknell College:Dean Amy Badal o Phone: 570-577-1638 o Email: amy.badal@bucknell.edu  By the third week start to collect the surveys back in order to try to implement the results for the events January Event  Host the Start to the New Year dinner on January 8, 2016 from 6 pm - 9 pm  Soup or salad appetizer, followed by an entrée of steak and mashed potatoes or a vegetable casserole and potatoes (for anyone who is vegetarian)  Serve red and white wines throughout the evening  Chocolate cake for dessert  Decorations should include white Christmas string lights all around restaurant  Fliers posted around town for this event  Pictures posted of meal February  Super Bowl Sunday dinner on February 7, 2016 throughout the entire game  Appetizers and finger foods (wings, dips) served all night along with wide variety of beers  Decorations based on which teams are playing- football themed  Multiple TV’s surrounding restaurant for everyone to watch  Seating arrangement should be bar style  Casual attire- support for your favorite team!  Tweet everyday two weeks prior to event-live tweets during the game  Take lots of photos, share to social media accounts  Tweet three times a week about Farm to Fork and all its benefits/fun facts March  Pi Day event held on March 14, 2016 - college centered event  Have a variety of different pizzas set up in a buffet style  Use locally grown cheese for the pizza
  • 9. 9  Use locally grown tomatoes to form the sauce for the pizza  Use locally grown vegetables as toppings for the pizza  Use local meats as toppings for the pizzas  Have a variety of different pies set up in a buffet style  Use locally grown fruits for fillings of pies  Post tweets once a day two weeks before this event March Event #2  Host a St. Patrick’s Day Lunch on Thursday, March 17, 2016 from 12 pm - 3 pm  Green eggs and ham served for lunch, side dishes should be between two options (fruit or home fries)  Green table cloths, 4-leaf clover wall hangings and the staff will dress in green as well  Customer reward:whoever comes in dressed most festive wins 20% off dinner for two  Irish music and dancing should be provided for entertainment  Fliers around town March Event #3  Easter Bunny Party event held on March 26, 2016 (Saturday before Easter Sunday) from 3 pm - 6 pm  Kid friendly event  Serve honey baked ham, mashed potatoes, corn pudding, asparagus,and chocolate cream pie for dessert  Easter egg hunt after dinner for kids- winner gets a free dessert next time in  Provide guests with a photo booth for pictures with the Easter Bunny  Fliers around town  Share menu to Facebook April  Host an Earth Day Lunch on Friday, April 22, 2016 from 12 pm – 2 pm  Appetizers and main courses will be all vegetarian  Appetizers -a fresh arugula and spinach salad with a balsamic dressing and bruschetta  Main course- spaghetti squash with a side of garlic-sautéed spinach and lemon-butter asparagus  Dessert- chocolate covered strawberries  Event should be outside (depending on weather), picnic tables decorated nicely  Post tweets once a day for two weeks leading up to event  Post pictures of event to Facebook May  Cinco-de-Mayo event to be held on May 5, 2016 – college centered event  Local Meats for Tacos  Locally grown vegetables for toppings  Locally made salsa  Post tweets once a day two weeks before event; after event post pictures of attendees May Event #2  Memorial Day Dinner on Sunday, May 29, 2016 from 5 pm - 8 pm  Red, white and blue floral arrangements on the tables, American flags hung around restaurant  Appetizers- clam chowder or vegetable soup
  • 10. 10  Main course- spaghetti with or without meatballs, freshly baked bread; blush wine served all evening  Dessert- slice of cherry or apple pie with scoop of vanilla ice cream  Dress code- red,white and blue to show American pride  Flyers round town  Post pictures to Facebook/Instagram of entrees,desserts,decorations, etc. June  National Cheese Day event on June 4, 2016 – younger demographic centered event  Cheese and wine (local cheese,local wine from wineries): cheese pizza, cheese fries,cheese dogs, mozzarella sticks, and macaroni and cheese.  Post tweets once a day two weeks before event  Share pictures of attendees and foods to Facebook and Instagram account June Event #2  Summer Solstice Dinner on Monday, June 20, 2016 from 6 pm – 9 pm to celebrate the start of summer  Appetizers- fried calamari or pita bread with bruschetta  Main Course- shrimp scampi/fettuccini alfredo with Caesar salad on side; craft beers served all evening  Dessert- chocolate pudding or piece of cheesecake  Decorations- summer and beach themed  Dress code- beach themed attire  Flyers around the town, post pictures of menu to Facebook/Instagram July  Fourth of July Cook Out July 2, 2016 from 2 pm – 6 pm.  Include locally produced hotdogs, burgers, corn, flavorful kabobs with the finest meat and vegetable assortments, salads (potato, macaroni, mixed greens; etc.) and more  Decorations will include red, white, and blue utensils, wall hangings, tablecloths, and posters that exemplify American pride.  Have a painting station contest where children can paint their most patriotic drawing. The winner will receive a 20% discount off their next Farm to Fork visit (which families will love).  Seating arrangements- tables of two, tables of four, and round tables. A DJ will also be provided for entertainment.  Social Media posts Daily August  National Night Out held on August 2, 2016 – younger demographic centered event  Advertised as a date night August Event #2  All Night Cocktail Hour on August 20, 2016 from 7 pm – 10 pm  Since cocktail hour has the widest food varieties, but end so quickly, I thought it would be appropriate to make it last the entire night!  Include a range of food options such as, fun finger foods, seafood platters, cheese stations and other hors d’oeuvres.  Provide different alcohols, typical at cocktail hours
  • 11. 11  Waiters will be walking around with different platters, as there will also be buffet tables.  Have a black, red, and white, to follow cocktail hour vibes.  Seating arrangements- mostly high tables of two, and high tables of four-six.  Flyers mailed before August Event #3  Around the World in a Night event to be held anytime in August  Have different foods from different ethnic groups September  Start of Fall Brunch on September 9, 2016 from 11 am - 2 pm  Make the event more formal as a fixed menu will be provided once seated.  Starter options: Smoked Salmon Toast, over arugula, Potato and Bacon Soup, or Mini Potato Waffles sided with quinoa salad.  Entrée options: Frittata with spring vegetables, ham, and cheese (goat,feta,or mozzarella), Sunny Side Up Eggs and Bacon over Grilled Asparagus, or Mushroom, Spinach, and Ricotta Cheese Crepe with mixed fruit on the side (add chicken or shrimp.  Dessert options: a Twisted Sticky Caramel-Pecan Roll, Banana Crumb Cake or Nutella Waffle with gelato and whipped cream.  Seating arrangements- tables of two, tables of four, and round tables.  Facebook status’s and tweets will be posted the day before October  Columbus Day Breakfast on October 9, 2016 from 9:30 am - 12pm  Have old-fashioned decorations and American styled to represent the time being celebrated.  Have staff dressed in diner outfits as well.  Include three tables at the walk in, one with cups of orange juice, one with cups of water,and the other with cups of coffee.  Serve breakfast about 20 minutes once doors open and everyone is seated.  Have staff hand out diner looking menus to fit the theme.  They will contain numerous omelet, pancake,waffle, and French toast options, as well as different breakfast sandwiches.  Seating arrangements- high top chairs on the side of the venue and three long tables in the middle.  Invitations to be mailed November  Turkey Day Cookout on November 19, 2016 from 6 pm - 9 pm  Thanksgiving based and include fall colored decorations, turkey and pilgrim wall hangings, leaf garnishes and more.  Have the Farm to Fork staff dressed in colonial attire to fit the theme.  Set the food up like a potluck dinner where a selected group of about 10 families from TGSV will contribute their homemade meals (strictly purchased from their local grocery store) to the event.  Those who contribute in the food making will get $15 off their ticket; it will be buffet styled and will include dishes such as Sweet Carrots,Green Beans,Corn Pudding, Cranberries, Sweet Potatoes topped with marshmallows, Mashed Potatoes,Stuffing, Turkey and more. Desserts will include: Choice of Pie: Pumpkin Apple, Pecan Pie or Ice Cream topped with cinnamon sugar: Chocolate or Vanilla, Hazelnut. There will also be a live band performance.  Seating arrangements- high top chairs on the side of the venue and three long tables in the middle.  Social media reminders the morning before event
  • 12. 12 December  Winter Wonderland Dinner on December 21, 2016 from 7pm - 10pm.  Decorate the venue with lights, candles, fluffy snow, and more.  Make the mean setup family style since it’s the holiday season and a time to be with loved ones.  Have a menu smaller than previous ones since the portions are larger. It will also be Italian based.  First course options: Fried Calamari, Chicken Caesar Salad,or a cold antipasto piled with fresh Mozzarella, Salami, Roasted Peppers,Olives, and Prosciutto.  Second course: Chicken/Veal Marsala, Penne Vodka (add chicken or shrimp) or Eggplant Parmesan sided with sautéed spinach.  Dessert options: chocolate mousse cake,tiramisu, or a brownie topped with choice of ice cream and hot fudge.  Seating arrangements- tables of two, tables of four, and round tables.  Invitations will be mailed and flyers will be posted  Send promotions for the 2017 year events Tactic: Social Media Twitter and Instagram  Approximately 10-12 posts a month o Approximately 13-15 posts during those months that also include events targeted directly to college students/younger target audience.  4-5 posts leading up to the event. Post will include things like: o Event flyers o Promotion for upcoming event o Menu for event/featured local food item at the event o Any entertainment/special occasion in the upcoming event o Reminder to sign up/last chance to sign up  1 post during the event/right after event is held. This post will include: o Picture of the main course,picture of “crowd favorite” dish, picture of locally grown ingredients, or picture of all the attendees.  5-6 posts over the course of the month. Including: o Fun facts about Farm to Fork dinners/restaurants and locally grown food o Health benefits of eating locally grown food o Any upcoming/new promotions being offered o An over view of the farmers/farms the food comes from (farmer spotlight)  Use hashtags (#) like, #F2F, #Farm to Fork #Susquehanna  Tag the Greater Susquehanna Valley accounts,restaurants/owners,farmers/farms,and/or attendees in posts.  Usernames and Passwords: o Gmail:  Username:f2fsusquehanna@gmail.com  Password:farm2fork123 o Social Media Accounts:  Username:f2fsusquehanna  Password:farm2fork123  Social Media Bio: o This account is a great way to learn about the health benefits of eating locally and Farm to Fork dining. You can also get all the information you need about the Farm to Fork monthly dinner series in the
  • 13. 13 Susquehanna area. Enjoy a night out while eating locally, organically, and healthy!  Example Posts: o “Tickets for our January event, Start to the New Year dinner, are now on sale. Come and get yours today!” Yelp and Facebook  Yelp does not allow restaurants to review themselves, however an account has been created to reply to posts in Farm2fork’s name. o Username:f2fsusquehanna@gmail.com o Password:farm2fork123  Provide responses to reviews left by visitors on social media sites o Comment on posts from attendants thanking them for their time to write up a review o Welcome them to come back to another event o Provide apologies for those who were not satisfied with their experiences and help find a solution for future ticket purchases o Example:  Thank you for your review, (username)! We appreciate you taking time to give us your feedback. Your input is always welcome in order for us to continually improve. Please let us know what we can do to make your next experience even more enjoyable.  Facebook Name:FarmtoFork Susquehanna  Facebook Login: o Email: f2fsusquehanna@gmail.com o Password:farm2fork123  Utilize the same content from Twitter to post to Facebook. This will help keep the sites uniform and equal.  Social Media Bio: o This account is a great way to learn about the health benefits of eating locally and Farm to Fork dining. You can also get all the information you need about the Farm to Fork monthly dinner series in the Susquehanna area. Enjoy a night out while eating locally, organically, and healthy!
  • 14. 14 Sample Posts: Facebook  January: Start off the New Year right with a balanced meal complete with (insert menu here). This will be sure to keep you on your new diet!  February: Love is in the air, Susquehanna! Treat your sweetheart to a night out complete with farm fresh dinners and a bottle of local wine.  March: Join us for our St. Paddy’s Day bash tonight! Locally brewed green beer will be served, along with pinches for those who don’t participate! o The Easter Bunny has decided to only hide farm fresh, cage free eggs this year! Our free kids egg hunt is tomorrow!  April: Celebrate Earth Day with us by enjoying the best local ingredients! These vegetarian courses are sure to please any taste bud.  May: Treat mom to a fun filled night complete with an amazing meal, fun raffles, and live band! Skip the boring brunches and give mom something to brag to her girlfriends about!  June: Let us do the grilling for your dad this year! He will be sure to love our father’s day inspired menu and spending the night with his favorite child (aka you for taking him to the best restaurant in town!)  July: Fireworks, grilling, and fun…everything you need to kick off Fourth of July weekend with a bang!  August: Who says cocktails should only last an hour? We decided to spread the happy all night long! Join us for local cocktails and appetizers and an opportunity to talk to people in our area.  September: Fall in love with our fall themed brunch!  October: Discover local flavors with our Columbus Day Breakfast today from 9:30 to 12pm  November: Whether you like it fried, baked, or roasted…we’ve got all the turkey you care to eat!  December:Walk into our Winter Wonderland and get yourself ready for the holidays with our special winter dinner! Don’t forget to sign up for next year’s events… they make great gifts!  Be sure to tag yourself in our event pictures from last night!  Share, tag, and like our photo of the month for a chance to win a free dinner!  Who is your favorite local farm fresh stand? Comment below! College Event Posts  March: Come out to celebrate our Pi Day! Bring your entire sorority or fraternity and chow down on some locally made pizza!  May: Happy Cinco de Mayo! What is a day like without tacos and other delicious Mexican food to celebrate? We will be serving locally made food from _ to _ on the quad!  Would you like some cheese with that wine? We’ve got you. Join us in celebrating National Cheese Day and you’ll be cheesing all day! Hootsuite  Hootsuite is a social media planning site which allows account holders to view posts, schedule out posts, and respond to social media comments.  The account that has been set up for Farm to Fork is a basic package that includes up to three separate accounts. If the popularity or the accounts are too much to handle or there are ever any more accounts to add, then a more advanced package can be purchased in the future.  Username:F2fsusquehanna@gmail.com  Password:Farm2fork123
  • 15. 15 Monthly Social Media Post Calendar  January o 1st , 3rd , 5th , and 7th – reminder posts o 8th – EVENT o 9th – picture of event o 12th , 16th , 19th , 23rd , 27th , and 30th – fact/promotion posts  February o 2nd , 5th , 8th , 10th , and 11th – reminder posts o 7th – EVENT o 15th – picture from event o 7th , 14th , 19th , 23rd, and 29th – facts/promotion posts  March o 5th , 11th , and 15th – reminder post o 14th – EVENT o 17th – EVENT o 18th – picture from event o 19th , 22nd , 25th – reminder post o 26th – EVENT o 28th – picture from event o 13th , 20th , 29th – facts/promotion post  April o 7th , 10th , 13, 16th , and 20th – reminder posts o 22nd – EVENT o 23rd – picture from event o 3rd , 15th , 19th , and 25th – facts/promotion posts  May o 2nd , 4th , and 6th – reminder posts o 5th – EVENT o 9th – picture from event o 29th – EVENT o 10th , 15th , 24th , 27th , and 30th – fact/promotion posts  June o 3rd , 7th , 11th , 13th , and 17th – reminder posts o 20th – EVENT o 22th – picture from event o 15th , 26th , 28th , and 30th – fact/promotion tweet  July o 1st – reminder post o 2nd – EVENT o 3rd – 1 or 2 posts from event o 7th – list of remaining events o 10th , 15th , 19th , 21st , 27th , and 30th – fact/promotion posts  August o 4th , 8th , 14th , 17th , and 18th – reminder posts o 2nd – EVENT o 20th – EVENT o 21st – picture from event o 13th , 16th , 24th , 27th , and 30th – facts/promotion posts  September o 2nd , 4th , 6th and 7th – reminder posts
  • 16. 16 o 9th – EVENT o 10th – pictures from event o 14th , 17th , 20th , 26th , and 30th – fact/promotion post  October o 1st , 3rd , 5th , and 7th – reminder posts o 9th – EVENT o 10th – pictures from event o 12th , 16th , 20th , 23rd , 27th , and 30th – facts/promotion posts  November o 2nd , 7th , 10th , 15, and 17th – reminder posts o 19th – EVENT o 20th – pictures from event o 22nd , 26th , 28th , and 30th – facts/promotion  December o 5th , 9th , 13th , 17th , and 19th – reminder posts o 21st – EVENT o 22nd – pictures from event o 10th , 15th , 23rd , 28th , and 30th – facts/promotion posts  This calendar is subject to change. Posts pertaining to non-Farm to Fork event and/or holidays should be posted about as well. (i.e. wishing followers a happy Thanksgiving, showing respect and support for those lost on 9/11, Super Bowl posts etc.) Not all the post suggested need to be made and more posts than listed could be made. Tactic: Web  Login: f2fsusquehanna@gmail.com  Password:farm2fork123
  • 17. 17  Survey link: https://www.surveymonkey.com/r/6MRPHJW Tactic: Marketing Digital Marketing  In order for Farm to Fork to gain awareness and attract a larger public audience, we recommend using digital marketing to grasp the attention of a broader audience. To begin, we recommend using and consistently updating all social media sites (some of which will be created by our team).  Whether it be Facebook, Twitter, or the Farm to Fork website, adding photos with ties to Farm to Fork, or updating content regularly will help the audience remain up to speed with any information about upcoming dinners or events.  To track what is working and what is not working in regards to digital marketing, Google Analytics should be used to track what viewers are attracted to the most. By using the statistics and feedback supplied by Google Analytics, you will be able to pin point what is successful digitally, and what is not.  Track the statistics and feedback from Google Analytics for 6-months and readjust if needed.  Additionally, sending formal invitations to events via postal mail will create a personal connection to the attendees and the Farm to Fork events. Email invitations are to be sent as well as formal invites. Guerilla Marketing  For Farm to Fork to increase the size and alter the demographics of the current audience, Farm to Fork should use guerilla-marketing tactics to attract a more diverse group of attendees.  To promote the events and activities Farm to Fork host, set up a stand in a public place or on the side of a busy street where many people are bound to pass by. Utilize flyers that advertise an upcoming dinner or event and hand out flyers to those who pass by.  As an incentive, you can add a $5 off coupon for the next Farm to Fork dinner. It is a more personal approach as opposed to digital marketing with face-to-face interaction.  We recommend you do events such as these for the first 3-months (at least) to create buzz. Direct Marketing  In order for people to want to attend Farm to Fork events, we need the public to understand Farm to Fork and what it does/what it means. To create a better understanding and overall perception, you should use direct marketing to host interactive outdoors events.  For example, set up a stand in a congested area (grocery store,mall, etc.). Pick a few chamber members, a restaurant owner that hosts the Farm to Fork dinner events,and a farmer that supplies fresh food for these dinners, and gather them for this event. Have the restaurant owner or farmer bring in samples of food used with farm fresh/ local ingredients.  On the contrary, have another food item that is similar to that of the other, but made with processed or packaged food (not farm fresh). Allow passerby’s to sample the two foods and decide which one was used with farm fresh ingredients, and which was not.  If the person can identify the fresh sample from the processed sample, hand them a flyer that advertises the next Farm to Fork event and ask them to attend.  Doing this will create a more personal experience and will encourage people to take part in the next event. We recommend you do this at least twice, using two different locations. Tactic: Collateral Material Appendix A: Formal Invitation
  • 18. 18 Appendix B: Fourth of July Appendix C: Easter Brunch Appendix D: New Years Appendix E: St. Patrick’s Day Appendix F: All Night Cocktail Hour Appendix G: Winter Wonderland Appendix H: Earth Day Appendix I: Turkey Day Cookout Appendix J: Columbus Day Appendix K: Start of Fall Brunch Appendix L: Logo’s Appendix M: Press Release Appendix N: Fact Sheet 1 1 The flyers provided are for a handful of the events, not every event. The template can be used for all future events.
  • 19. 19 Timetable for Execution January Events: Start to the New Year on January 8, 2016. Also, begin planning college events. Social Media: Hype up the first event of the year using all channels of communications. Create the Hootsuite account and begin populating it with content for all social media accounts. Collateral Material: Prepare flyers and invitations for the first event (prior). Begin preparing documents for the next month’s event and send out event invitations. February Events: Super Bowl Sunday on February 7, 2016 Social Media: Populate the Hootsuite account with social media posts that are congruent with what is in the social media plan section. Tweet about the benefits of Farm to Fork. Use social media to raise awareness for the upcoming college event in March. Collateral Material: Send out invitations for March’s event March Events: March 14, 2016: Pi Day (College Centered Event) March 17, 2016: St. Patrick’s Day Lunch March 26, 2016: Easter Bunny Party (Family Friendly Event) Social Media: Populate the Hootsuite account at the beginning of the month. Engage the audience by doing a poll asking for feedback on the first event. Also, invite them to share any pictures they have of the event using the hash-tag #F2FSUSQ Collateral Material: Send out invitations for April’s event. April Events: Earth Day Lunch Friday April 22, 2016 Social Media: Populate the Hootsuite account at the beginning of the month. Post pictures of the event on Facebook. Tweet reminders prior to the event. Collateral Material: Send out invitations for May’s event. May Events: Cinco-de-Mayo event May 5, 2016 Memorial Day Dinner May 29, 2016 Social Media: Populate the Hootsuite account at the beginning of the month. Post photos of attendees enjoying this family friendly event. Ask them to share their own pictures and thoughts on Facebook and Twitter. Update the website with pictures, interviews of guests, and upcoming events.
  • 20. 20 Collateral Material: Send out invitations for June’s event. June Events: National Cheese Day June 4, 2016 (Younger Demographic Centered) Summer Solstice Dinner June 20, 2016 Social Media: Populate the Hootsuite account at the beginning of the month. Collateral Material: Create materials for the next 6th months (in order). Send out flyers for upcoming events. July Events: Fourth of July Cook Out July 2, 2016 Social Media: Populate the Hootsuite account at the beginning of the month. Engage community via social media, especially referencing the upcoming cocktail event. Continue to reference the socialmedia plan. Update the website. Collateral Material: Send out material for August events in the middle of the month. Promote the upcoming cocktail hour event. August Events: National Night Out event on August 2, 2016 (Younger Demographic Centered) All Night Cocktail Hour August 20, 2016 Around the World in a Night event: anytime in August Social Media: Populate the Hootsuite account at the beginning of the month. Collateral Material: Send out survey to gain feedback on the success of the events. Send out the next month’s flyers and invites. September Events: Start of Fall Brunch September 9, 2016. Begin planning the upcoming year’s events. Social Media: Populate the Hootsuite account at the beginning of the month. Update the website. Create a question (relating to next month’s event) on Facebook, incentivizing the community by offering a discount for the first 3 correct answers. Collateral Material: Send out the next month’s flyers and invites. October Events: Columbus Day Breakfast October 9,2016 Social Media: Populate the Hootsuite account at the beginning of the month. Collateral Material: Send out flyers and invites for November.
  • 21. 21 November Events: November 19, 2016 Turkey Day Cookout Social Media: Populate the Hootsuite account at the beginning of the month. Update the website. Tweet and post on Facebook reminders for the upcoming event. Collateral Material: Send out promotional material for the next event. December Events: Winter Wonderland Dinner December 21, 2016. Prepare for the kickoff of the next year. Social Media: Populate the Hootsuite account at the beginning of the New Year. Collateral Material: Create new materials for the upcoming year. Mail content to keep members excited about the events coming in the 2017 year.
  • 25. 25 Appendix D: You are Cordially Invited to the Greater Susquehanna Valley Chamber of Commerce New Year Farm-to-Fork-to-Glass Dinner January 8, 2016 at 6:00 P.M Restaurant Name Restaurant Address MENU Appetizer Based on theme of the restaurant First Course Based on theme of the restaurant Second Course Based on theme of the restaurant Dessert Based on theme of the restaurant Cost $55 per person For reservations contact: Renee Gerringer (570) 743-4100 Email: rgerringer@gsvcc.org
  • 26. 26 Appendix E: st . pa t r ick ’s Da y Lunch by the Greater Susquehanna Valley Chamber of Commerce March 17, 2016 11:00 A.M - 2:00 P.M Restaurant Name Restaurant Address MENU Appetizer Based on themeof restaurant First Course Based on themeof restaurant Second Course Based on themeof restaurant Dessert Based on themeof restaurant $45 per person For ReservationsContact: ReneeGerringer (570) 743-4100 rgerringer@gsvcc.org
  • 34. 34 Appendix M: Greater Susquehanna Valley Farm to Fork Dinner Series Contact: Bob Garrett FOR IMMEDIATE RELEASE (Enter phone) (Enter email) Farm to Fork Dinner Series Greater Susquehanna Area PA,Recently the team responsible for the Farm to Fork series revamped the entire calendar of events including some new events targeted towards college students. Monthly events are now offered on various days of the week. Events range from breakfast,lunch, dinner and cocktail hours. The price for dinner ranges from 20-70 dollar. Time and place vary from time and place. Some themes for this upcoming year include a fourth of July barbeque, Pi day, which supports Greek philanthropies and a new years celebration. The atmosphere is a social laid-back setting and the menu consists of locally grown ingredients. The Farm to Fork dinner series is a great way to support your local businesses and enjoy a night out while eating healthy. The Greater Susquehanna Valley dates back to 1921 and consists of Montour, Snyder, Northumberland, and Union counties. Our mission is to drive community and economic development.
  • 35. 35 Appendix N: Greater Susquehanna Valley Farm to Fork Dinner Series Contact: Bob Garrett (Enter phone) (Enter email) Fact Sheet:  Main Contact: Bob Garrett, President of the Greater Susquehanna Chamber of Commerce.  Prices range from $20-70 with a wide variety of events.  Locations are variable from event to event, but the reoccurring theme of a farm fresh dinner remains.  Local ingredients are used in every dish from farmers located in the Greater Susquehanna Valley.  Benefit the local farmers and restaurants while providing a healthy meal to all participants.  College events now included in our 12-month plan to further broaden our audience. (Facts can be elaborated, changed, or added to this Fact Sheet)