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Powering the World’s Opinions
NewMR Virtual Festival
December 8, 2010
Speaker John Dick, CivicScience, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
Harvard	
  poli+cal	
  scien+st	
  Stephen	
  Ansolabehere	
  envisions	
  a	
  +me	
  
when	
  so	
  much	
  data	
  will	
  be	
  available	
  on	
  individuals	
  that	
  a	
  pollster	
  
could	
  forgo	
  lengthy	
  interviews	
  and	
  simply	
  contact	
  people	
  to	
  ask,	
  
on	
  a	
  given	
  subject:	
  “What	
  are	
  you	
  thinking	
  right	
  now?”	
  
	
  
Harvard	
  Business	
  Review,	
  September	
  2010	
  
Speaker John Dick, CivicScience, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
24/7 Media and Social Networks
Are Changing People’s Attitudes Almost Daily
Speaker John Dick, CivicScience, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
But how do we engage today’s
bandwidth-strapped consumer?
Speaker John Dick, CivicScience, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
#1. Go to them. Don’t make them come to you.
Speaker John Dick, CivicScience, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
#2. Keep it brief. Like under 30 seconds.
ü No more than 3 questions per engagement
ü < 200 characters per question
ü No more than 8 answer options
Speaker John Dick, CivicScience, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
#3. Always make it relevant. And valuable.
ü Know	
  your	
  respondent’s	
  interests	
  
ü Produce	
  new	
  ques3ons	
  every	
  visit	
  
ü No	
  redundant	
  or	
  unnecessary	
  ques3ons	
  
Speaker John Dick, CivicScience, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
#4. Use technology to connect and
organize answers across engagements
Speaker John Dick, CivicScience, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
And what will it all mean for researchers?
Speaker John Dick, CivicScience, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
Build extensive, longitudinal
respondent data over time
Speaker John Dick, CivicScience, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
Deliver automated, highly-targeted,
and even personalized questions
Speaker John Dick, CivicScience, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
Produce MILLIONS of responses on a
weekly or even daily basis
Speaker John Dick, CivicScience, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
Generate real-time insights about
even the hardest-to-reach consumers
Speaker John Dick, CivicScience, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
Track hundreds of brands, products,
issues, and lifestyle trends.
Every single day.
Speaker John Dick, CivicScience, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
And provide immediate feedback to
brand managers, marketers, and advertisers
Speaker John Dick, CivicScience, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
Q & A
John Dick and Annie Pettit
Speaker John Dick, CivicScience, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
Who is CiViCSCIENCE?
We are a marketing research utility.
We gather and organize opinion data from third-party websites, social
networks, and mobile apps.
Flagship data stream commercialized in June 2010: The Millennial Index
We sell syndicated data and custom questions; Revenue shared with
third-party platforms.
Tracking toward 400 Million responses over next 12 months
Speaker John Dick, CivicScience, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
We would love to meet you.
Check	
  out	
  our	
  website: 	
  h@p://civicscience.com	
  
	
  
Email	
  Us: 	
   	
  jdick@civicscience.com	
  
	
  
Follow	
  Us	
  on	
  Twi@er: 	
  @civicscience	
  AND	
  @millennialindex 	
  	
  
	
  
Read	
  Our	
  Blog: 	
   	
  h@p://millennialindex.com	
  
	
  
Join	
  Us	
  On	
  LinkedIn: 	
  CivicScience	
  and	
  Millennial	
  Index	
  
	
  
Or	
  Just	
  Call	
  Us: 	
   	
  412-­‐281-­‐2954	
  
Speaker John Dick, CivicScience, USA
Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)

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John Dick - Festival of NewMR - 2010

  • 1. Powering the World’s Opinions NewMR Virtual Festival December 8, 2010 Speaker John Dick, CivicScience, USA Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
  • 2. Harvard  poli+cal  scien+st  Stephen  Ansolabehere  envisions  a  +me   when  so  much  data  will  be  available  on  individuals  that  a  pollster   could  forgo  lengthy  interviews  and  simply  contact  people  to  ask,   on  a  given  subject:  “What  are  you  thinking  right  now?”     Harvard  Business  Review,  September  2010   Speaker John Dick, CivicScience, USA Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
  • 3. 24/7 Media and Social Networks Are Changing People’s Attitudes Almost Daily Speaker John Dick, CivicScience, USA Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
  • 4. But how do we engage today’s bandwidth-strapped consumer? Speaker John Dick, CivicScience, USA Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
  • 5. #1. Go to them. Don’t make them come to you. Speaker John Dick, CivicScience, USA Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
  • 6. #2. Keep it brief. Like under 30 seconds. ü No more than 3 questions per engagement ü < 200 characters per question ü No more than 8 answer options Speaker John Dick, CivicScience, USA Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
  • 7. #3. Always make it relevant. And valuable. ü Know  your  respondent’s  interests   ü Produce  new  ques3ons  every  visit   ü No  redundant  or  unnecessary  ques3ons   Speaker John Dick, CivicScience, USA Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
  • 8. #4. Use technology to connect and organize answers across engagements Speaker John Dick, CivicScience, USA Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
  • 9. And what will it all mean for researchers? Speaker John Dick, CivicScience, USA Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
  • 10. Build extensive, longitudinal respondent data over time Speaker John Dick, CivicScience, USA Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
  • 11. Deliver automated, highly-targeted, and even personalized questions Speaker John Dick, CivicScience, USA Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
  • 12. Produce MILLIONS of responses on a weekly or even daily basis Speaker John Dick, CivicScience, USA Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
  • 13. Generate real-time insights about even the hardest-to-reach consumers Speaker John Dick, CivicScience, USA Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
  • 14. Track hundreds of brands, products, issues, and lifestyle trends. Every single day. Speaker John Dick, CivicScience, USA Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
  • 15. And provide immediate feedback to brand managers, marketers, and advertisers Speaker John Dick, CivicScience, USA Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
  • 16. Q & A John Dick and Annie Pettit Speaker John Dick, CivicScience, USA Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
  • 17. Who is CiViCSCIENCE? We are a marketing research utility. We gather and organize opinion data from third-party websites, social networks, and mobile apps. Flagship data stream commercialized in June 2010: The Millennial Index We sell syndicated data and custom questions; Revenue shared with third-party platforms. Tracking toward 400 Million responses over next 12 months Speaker John Dick, CivicScience, USA Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)
  • 18. We would love to meet you. Check  out  our  website:  h@p://civicscience.com     Email  Us:    jdick@civicscience.com     Follow  Us  on  Twi@er:  @civicscience  AND  @millennialindex       Read  Our  Blog:    h@p://millennialindex.com     Join  Us  On  LinkedIn:  CivicScience  and  Millennial  Index     Or  Just  Call  Us:    412-­‐281-­‐2954   Speaker John Dick, CivicScience, USA Part 3: Session 2: Convenor Andrew Jeavons, Chair Annie Pettit, schedule = 3:06pm to 3:30pm (New York/EST)