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The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
The	
  Machine	
  	
  
gave	
  me	
  the	
  Narra0ve	
  	
  
	
  
	
  Using	
  AI	
  pla-orms	
  to	
  help	
  inves5gate	
  	
  	
  
and	
  build	
  brand	
  narra5ves	
  	
  
Dave	
  McCaughan	
  
Bibliosexual	
  	
  
	
  
	
  
18	
  August	
  2016	
  
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
AI	
  used	
  to	
  be	
  real	
  and	
  touchable	
  	
  
Click Z, A marketer’s guide to artificial intelligence 2016
Think about that ….
The wisdom of the ages available in
thousands of volumes
Searchable through indexes
But we ended up relying on a “neutral”
treasure trove of all answers
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
So	
  much	
  data	
  ,	
  so	
  many	
  new	
  mining	
  /	
  
analysing	
  tools	
  
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
We	
  have	
  “apps	
  for	
  everything”	
  	
  
including	
  doing	
  the	
  research	
  for	
  us	
  	
  
http://www.silvergroup.asia/tools/
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
In	
  a	
  world	
  where	
  all	
  
answers	
  are	
  “in	
  our	
  
hands”	
  how	
  do	
  we	
  
“know”	
  what	
  maNers	
  
“If a man googles himself and there are no such results, does he really exist?”
Harvard Business Review March 2013 Page 125
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
AI	
  –	
  now	
  it	
  seems	
  everywhere	
  	
  
“ the science and engineering of intelligent things ”
… John McCarthy, the originator of “artificial intelligence” 1950s
1.  Human-style intelligence :
HAL, CP30 and the Turing test ?
2.  Task driven intelligence :
Tripadvisor, Siri, Watson ?
Click Z, A marketer’s guide to artificial intelligence 2016
“ stuff a human might do ” … Mei Marker
“ a human savant ” … Kevin Gray
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
	
  Google	
  says	
  in	
  “AI	
  for	
  Market	
  Research”	
  is	
  …	
  
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
	
  Google	
  says	
  in	
  “AI	
  for	
  Market	
  Research”	
  is	
  …	
  
Well done
Brainjuicer
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
I	
  love	
  Qual	
  !!	
  
Pulse of the Media:
Undercurrents of Popular
Culture being expressed
in the Media
Pulse of Observers of
Change:
What knowledgeable
Observers of Change
predict about people
Pulse of People:
What is going on directly
in people’s lives and minds
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
In	
  a	
  “storytelling”	
  mad	
  market	
  maybe	
  
what	
  I	
  really	
  do	
  is	
  seek	
  and	
  build	
  narra0ves	
  
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
a report of connected events, real or imaginary, presented in a sequence
of written or spoken words, and/or still or moving images
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
The	
  value	
  of	
  research	
  is	
  always	
  the	
  
unexpected	
  bringing	
  new	
  ideas	
  	
  
Want to know how to reach hard core fans?
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
The	
  value	
  of	
  research	
  is	
  always	
  the	
  
unexpected	
  bringing	
  new	
  ideas	
  	
  
Want to know how to reach hard core fans? Unexpected medium opportunities
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
Narra0ve	
  Exper0se	
  :	
  	
  
Qual	
  analysis	
  of	
  internet	
  content	
  
Machine driven insight with human interpretation for action

Significance
Systems
http://significancesystems.com/
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
Different to traditional social media tracking
We identify and rank what matters to focus your communication
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
Transformative
Transient
Machine based measurement of narratives
that matter across geographies

What we do
We measure long term engagement for
narratives across the whole web, including
traditional and social media.!
!
What we find
Discrete structural characteristics for each
narrative, and the levers which drive them.!

What we know
We can identify the nature of a given
narrative, and the appropriate manner of
engagement with it.!
Significance
Systems
Narra0ves	
  that	
  MaNer	
  
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
Machine based measurement of narratives
that matter across geographies

What we do
We measure long term engagement for
narratives across the whole web, including
traditional and social media.!
!
What we find
Discrete structural characteristics for each
narrative, and the levers which drive them.!

What we know
We can identify the nature of a given
narrative, and the appropriate manner of
engagement with it.!
Significance
Systems
Narra0ves	
  that	
  MaNer	
  
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
HPV Vaccine
Chickenpox vaccine
Significance
Systems
Predic0ve	
  emo0onal	
  measures	
  to	
  	
  	
  	
  
understand	
  narra0ve	
  strategic	
  impact	
  
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
Engaging	
  content	
  and	
  media	
  driving	
  
narra0ves	
  	
  
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
CASE Narrative 1!
India diabetes continuous monitoring
technology!
!
Continuous monitoring technology for diabetes has an
overall positive emotional score and is seen as a real
positive approach but is missing content volume and
explanation at the moment, a real opportunity.  
Medtronic comes up a lot and its own site has driven
some engagement.  Youtube though seems to be the
place people are going to learn.!
!
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
CASE Narrative 2!
India diabetes!
A Timeless narrative about a problem with a constant
affect of disgust causing defeatism and resignation
that it is a problem seen as too hard to tackle. So
anyone offering any practical help will bee seen as
having high brand value and long term engagement.
At the same time controversies around what is
causing a high rate of Type 1 diabetes is driving
engagement in a negative sense as in this article :!
Advances in medical care linked to Type-1 diabetes
boom-Times of India!
Directionally partnering with institutes seems to be an
opportunity to drive engagement to take leadership !
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
CASE Narrative 3!
‘India diet’ diabetes !
!
Lot’s of “disgust” connected to fear about
perceived connections that Indian diet leads
to diabetes. The diabetes.org site and youtube are
driving the narrative. Interesting content on facebook
around people sharing home developed recipes dor
diabetics or to help reduce chances of developing the
disease. Lack of positive content involving health
professionals is an area to investigate. !
FEAR
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
Adding	
  a	
  new	
  tool	
  to	
  the	
  kit	
  
Ai …. It’s never to late to add to the
way we learn
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
Thank	
  You!	
  
	
  
	
  
	
  
	
  
Davidcmccaughan@gmail.com	
  
www.bibliosexual.com	
  	
  
The	
  Machine	
  gave	
  me	
  the	
  Narra0ve	
  –	
  Agility,	
  Automa0on	
  and	
  AI	
  
Dave	
  McCaughan,	
  Bibliosexual	
  &	
  the	
  AI.Agency,	
  2016	
  
Q	
  &	
  A	
  
Dave	
  McCaughan	
  
Bibliosexual	
  &	
  
Ai.agency	
  
Sue	
  York	
  
The	
  Handbook	
  of	
  
Mobile	
  Market	
  Research	
  

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Dave McCaughan AAA 2016

  • 1. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   The  Machine     gave  me  the  Narra0ve        Using  AI  pla-orms  to  help  inves5gate       and  build  brand  narra5ves     Dave  McCaughan   Bibliosexual         18  August  2016  
  • 2. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   AI  used  to  be  real  and  touchable     Click Z, A marketer’s guide to artificial intelligence 2016 Think about that …. The wisdom of the ages available in thousands of volumes Searchable through indexes But we ended up relying on a “neutral” treasure trove of all answers
  • 3. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   So  much  data  ,  so  many  new  mining  /   analysing  tools  
  • 4. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   We  have  “apps  for  everything”     including  doing  the  research  for  us     http://www.silvergroup.asia/tools/
  • 5. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   In  a  world  where  all   answers  are  “in  our   hands”  how  do  we   “know”  what  maNers   “If a man googles himself and there are no such results, does he really exist?” Harvard Business Review March 2013 Page 125
  • 6. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   AI  –  now  it  seems  everywhere     “ the science and engineering of intelligent things ” … John McCarthy, the originator of “artificial intelligence” 1950s 1.  Human-style intelligence : HAL, CP30 and the Turing test ? 2.  Task driven intelligence : Tripadvisor, Siri, Watson ? Click Z, A marketer’s guide to artificial intelligence 2016 “ stuff a human might do ” … Mei Marker “ a human savant ” … Kevin Gray
  • 7. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016    Google  says  in  “AI  for  Market  Research”  is  …  
  • 8. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016    Google  says  in  “AI  for  Market  Research”  is  …   Well done Brainjuicer
  • 9. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   I  love  Qual  !!   Pulse of the Media: Undercurrents of Popular Culture being expressed in the Media Pulse of Observers of Change: What knowledgeable Observers of Change predict about people Pulse of People: What is going on directly in people’s lives and minds
  • 10. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   In  a  “storytelling”  mad  market  maybe   what  I  really  do  is  seek  and  build  narra0ves  
  • 11. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   a report of connected events, real or imaginary, presented in a sequence of written or spoken words, and/or still or moving images
  • 12. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   The  value  of  research  is  always  the   unexpected  bringing  new  ideas     Want to know how to reach hard core fans?
  • 13. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   The  value  of  research  is  always  the   unexpected  bringing  new  ideas     Want to know how to reach hard core fans? Unexpected medium opportunities
  • 14. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   Narra0ve  Exper0se  :     Qual  analysis  of  internet  content   Machine driven insight with human interpretation for action Significance Systems http://significancesystems.com/
  • 15. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   Different to traditional social media tracking We identify and rank what matters to focus your communication
  • 16. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   Transformative Transient Machine based measurement of narratives that matter across geographies What we do We measure long term engagement for narratives across the whole web, including traditional and social media.! ! What we find Discrete structural characteristics for each narrative, and the levers which drive them.! What we know We can identify the nature of a given narrative, and the appropriate manner of engagement with it.! Significance Systems Narra0ves  that  MaNer  
  • 17. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   Machine based measurement of narratives that matter across geographies What we do We measure long term engagement for narratives across the whole web, including traditional and social media.! ! What we find Discrete structural characteristics for each narrative, and the levers which drive them.! What we know We can identify the nature of a given narrative, and the appropriate manner of engagement with it.! Significance Systems Narra0ves  that  MaNer  
  • 18. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   HPV Vaccine Chickenpox vaccine Significance Systems Predic0ve  emo0onal  measures  to         understand  narra0ve  strategic  impact  
  • 19. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   Engaging  content  and  media  driving   narra0ves    
  • 20. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   CASE Narrative 1! India diabetes continuous monitoring technology! ! Continuous monitoring technology for diabetes has an overall positive emotional score and is seen as a real positive approach but is missing content volume and explanation at the moment, a real opportunity.   Medtronic comes up a lot and its own site has driven some engagement.  Youtube though seems to be the place people are going to learn.! !
  • 21. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   CASE Narrative 2! India diabetes! A Timeless narrative about a problem with a constant affect of disgust causing defeatism and resignation that it is a problem seen as too hard to tackle. So anyone offering any practical help will bee seen as having high brand value and long term engagement. At the same time controversies around what is causing a high rate of Type 1 diabetes is driving engagement in a negative sense as in this article :! Advances in medical care linked to Type-1 diabetes boom-Times of India! Directionally partnering with institutes seems to be an opportunity to drive engagement to take leadership !
  • 22. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   CASE Narrative 3! ‘India diet’ diabetes ! ! Lot’s of “disgust” connected to fear about perceived connections that Indian diet leads to diabetes. The diabetes.org site and youtube are driving the narrative. Interesting content on facebook around people sharing home developed recipes dor diabetics or to help reduce chances of developing the disease. Lack of positive content involving health professionals is an area to investigate. ! FEAR
  • 23. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   Adding  a  new  tool  to  the  kit   Ai …. It’s never to late to add to the way we learn
  • 24. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   Thank  You!           Davidcmccaughan@gmail.com   www.bibliosexual.com    
  • 25. The  Machine  gave  me  the  Narra0ve  –  Agility,  Automa0on  and  AI   Dave  McCaughan,  Bibliosexual  &  the  AI.Agency,  2016   Q  &  A   Dave  McCaughan   Bibliosexual  &   Ai.agency   Sue  York   The  Handbook  of   Mobile  Market  Research