Airtel uses mix of segmentation strategies to segment its offerings like basic Call /SMS plans, prepaid / Post-paid plans, VAS – Data, caller tunes etc
3. Introduction
Founded : 7th July 1995
Parent company : Bharti Airtel Limited
Founder : Sunil Bharti Mittal
Headquarter : New Delhi
Area Served : India, Sri Lanka, Bangladesh ,Africa and
18 countries
Endorser : Sasha Chhetri
Tag line : India’s fastest 4G network
Positioning : Aspirational and lifestyle brand offering
excellent telecom service
Website : www.airtel.com
4.
5. Background
Airtel has its roots in bharti telecom ltd.
1984 : Sunil Bharti mittal started assembling push button
phones in India
1990 : Bharti was making cordless phones, fax machines
and other telecom gear
1992 : Bharti clinched a deal with the french telecom group
Vivendi
1994 : The plan approved by the government
1995 : He launched telecom services in Delhi under the
brand name AirTel
6. Background
2000 : Bharti acquired control of Skycell Communications,
in Chennai.
2004 : Becoming to the first operator in India, launched
Airtel theme song
2008 : It emerged that Airtel was exploring the possibility
of buying the MTN Group(South africa based
telecommunication company)
2009 : Airtel launched its first international mobile network
in Sri Lanka
11. Mission and Vision
Mission :
Hunger to win customers for life
Vision :
Our vision is to enrich the lives of our customers.
Our obsession is to win customers for life through an
exceptional experience.
12. Product offers
2G,3G and 4G wireless services
Mobile commerce
Fixed line services
High speed DSL broadband
IPTV
DTH
enterprise services including national & international long
distance services to carriers
13. Marketing Strategy
Airtel uses mix of segmentation strategies to segment its
offerings like basic Call /SMS plans, prepaid / Post-paid
plans, VAS – Data, caller tunes etc
Airtel has targeted the generation Z of 15-25 ages
Airtel is always known for its innovation and some of its
products were Airtel live, Hello tunes, My Plans, M-check
are pioneer strategies & the list is never ending.
15. SWOT Analysis
OPPORTUNITIES
Strategic Partnership
Market Development
Value Added services
Long term evolution or 4G
STRENGTH
Renowned Telecom company
High Brand Equity
Extensive infrastructure
Strategic Alliances
Torchbearer of the telecom
Industry
WEAKNESSES
Outsourced Operations
Venturing into African
operations
High Debt
THREATS
Government Regulatory
Framework
Competition
Mobile number portability
16. Jio Effect
Announced free voice calls across India bundled with 300
MB of 4G data at Rs145.
Growth rates have fallen from over 50% just a year ego
Profit decline by 5.3% and 9.5%
Bharti Airtel’s mobile broadband customer base fell by
8.8% sequentially to 37.7 million customers.
Voice revenues fell 4.4% compared to the seasonally weak
September quarter. They have declined nearly 8% in the
past two quarters.
Airtel losses its market share by 8455 crore