1. Ravinder Daggu
E-mail: ravi.york@gmail.com Phone No: 7323518740
__________________________________________________________________________
SUMMARY:
 Having7+ Years of Experience inManual,andProductinIT Industry.
 Expertise increatingTestScenarios,TestCasesand executingtestcasesusingthe QC
 Workedinall the phasesof Software TestingLife Cycle usingvarioustestingtechniquesand
methodologies.
 Strongknowledge of Software DevelopmentLife Cycle (SDLC) includingrequirementanalysis
and testing.
 InvolvedinSystem, Functional,RegressionTestingandall otherTestmethods.
 WorkedwithDefectreportingtoolslikeQualityCenterandJIRA.
 Maintainedandupdatedregressiontestsuitesaccordingtothe changesinthe functionality
 ExcellentunderstandingandExperience incomplete Software TestingLife cycle (STLC).
 ExperiencedinAccessibilityTesting
 Experience workingwithAccessibilityToolsformajorbrowsers - Firefox,IE,Chrome and
Safari
 Expertlevel usingshortcutsandkeystrokes
 Experience/ExpertisewithJAWS,NVDA,Zoomtext,
 Define webaccessibilitytestscenariosandtestconditions
 Developdetailedwebaccessibilitytestplansbasedonthe 508 compliance guide lines
 Bug reporting,useddifferenttoolslike HPQC,JIRA
 ExecutedSQLQueriesfortestingintegrityof dataindatabase (Backend Testing).
 Communicatedwithothertestteams,developers,managementandclientsinresolvingthe
issuesrelatedtotesting.
 Good intakingthe ownership,manage andtake responsibilityuntil the problemresolved
 ExperiencedinBackendTestingwithSQLstatements.
 Havinggood knowledge inIBMWebSphere ApplicationServer.
 Workedon applicationserverindifferentenvironments.
 Documentingcustomerprobleminformation,recommendations,andresolutionutilizing
specificcall trackingtools/methodology.
 Good intakingthe ownership,manage andtake responsibilityuntil the problemresolved
 Havingexcellentproblemsolvingskillswithastrongtechnical andgoodinterpersonal skills.
TOOLS
Testingtools: Manual,Test Drive,Winrunner,QTP,SAPTAO
Bug Tracking: TestDirector,Track+, QC (10),Jira
Data Base: SQL, Oracle,DB2
OperatingSystems: Windows7,XP,UNIX,Ubuntu,Linux
Others: Neoload,Browsercam, Jaws,Dragon,RPT(IBM),RQM,RTC, Load Runner,Jaws,
Dragon, Zoomtext

2. PROFESSIONAL EXPERIENCE
Project : HCL Technologies,New Jersy
Role : SeniorConsultant(Feb'14toNov'15)
Sonystyle isbasicallyanecommerce applicationdevelopedtomeetthe growingbusinessneedsof
the organizationinNorthAmericawhere customerscansurf the applicationandpurchase various
range of the productsrangingfrom the latestrelease of the productsintothe markettorefurbished
products.To improve itsonline merchandisingefforts,Sonywantedtoleverageitsdirectweb
channel-somethingthe companyconsiderscritical toitslong-termstrategicsuccess
Responsibilities:
 Customerexceptionrequestanalysisandcreatingandsupporting andPerformedtestcase
executionintestingphase inefficientmanner
 Preparingthe testcasesand review the testcases
 Preparingthe inputandtestdata for requiredcriteria
 Workedinboth systemtestingandregressiontestingreview of projectdeliverables
 Raisedthe defectsandpreparingdefectslogandexecute the defectsonce the code isfixed
inQC.
 WorkedwithAccessibilityTesting
 Followedthe WCAGguide lines.
 WorkedwithJaws,Zoomtextand Fuji
 Developedbugreportaftermanual testing,bugs encounteredduringtestingandsentto
developerbytakingsnapshotof it.
 Executedthe testscriptsbasedonthe 508 accessibilityguide lines
 CreatingSOCand change requestsforproductionenvironment.
 Experience of handlingverycritical situation'sin application
 Attendingcallsandsolvingthe problemwithpriorityorseverity.
 AttendingDaily/weeklycallsandinvolvingintechnical discussionthe Devteams
Client:- IBM (Clinical Reference Liabrary),Boston
Role:- Sr. Software Testengineer(May'11 toFeb'14)
The IBM Clinical Reference Library(CRL) applicationhelpscompaniesdefine andmanage clinical trial
metadata,match existingtrial datato CRL contentandgenerate new studycollectioninstruments
basedon loadedstandards.Definesastandardstructure forhumanclinical trial (study) data
tabulationsthatare to be submittedaspart of a productapplicationtoa regulatoryauthority.
Responsibilities:
 InvolvedinproducttestingforIBMISL projects
 Prepared,updatedandexecutedtestcases usingQC& RQM .
 Activelyinvolvedinthe buildinstallationbyusingWAS,Linux &AIXmachines.
 Extensivelyperformedmanual &Automationtestingtoensure the qualityof the software.
 Activelyinvolvedinperformingregressionand SITtesting&Test data
 InvolvedinBugTrackingand reportingthe bugstothe developers.
 InvolvedinTestdesigndocumentsbasedonthe requirementspecifications.
 PreparingTestcasesbasedonsystemrequirements&use case documents.
 Preparingthe presentationsregardingourprocessandpresentedittoclient,testcase
reportfor eachrelease.
 GatheredTestresultsof variousmodulesandsentdailystatusreportstoonsite

3.  Co-ordinate,attendthe dailymeetingsatOffshore totrackthe status
 Done extensive testingbyexecutingSQLqueriestoensure the dataisloadedcorrectly.
Client:- Hertz,US
Role:- Software Testengineer(Oct'11to Apr'11)
Hertz Corporationisthe largestcar rental brandin the worldwithapproximately 3500 locationsin
US and 7500 worldwide.Hertzhasitspresence inaround140 countriesinthe world.It hasIRAC
(InternetRent-a-Car) withfeatureslike carreservation,view/Modify/Cancel areservation,italsohas
differentsiteslike HERC(HertzEquipmentRental CarService),Advantage,Bespoke,HTV (Hertz
Truck and Van) etc.,for cheapcar rental and othertype of servicesthatare offeredtocustomers.
Responsibilities:
 Derivedthe testconditionsfromthe requirementsandwrote testcases.
 InvolvedinTestScriptReview,andExecutionof TestScripts.
 ConductedRegressionTestingoneachnew build,identifiedsoftwareerrorsandInteracted
withdeveloperstoresolve issuesforeveryMonthlyrelease inQTP.
 PerformedSystemLevel test,Regression test,Sanitytest,Integrationtest.
 PerformedPositiveandNegativetesting.
 Regressiontestingisimplementedatvariousphasesof the developmentandtestcycles.
 Workedon metricslike effortreport,defectreport,environmenttracker
 Log defectsinJIRA andfollowthe defectlifecycle
Client:- Shubert,US
Role:- Software TestEngineer(Apr'10toSep'10)
Shubertstyle isbasicallyanecommerce applicationdevelopedtomeetthe growingbusinessneeds
of the organizationinNorthAmerica where customerscansurf the applicationandpurchase various
range of the productsrangingfrom the latestrelease of the productsintothe markettorefurbished
products.To improve itsonline merchandisingefforts,Sonywantedtoleverageitsdirectweb
channel-somethingthe companyconsiderscritical toitslong-termstrategicsuccess.
Responsibilities:
 Preparedthe inputandtestdata for requiredcriteria
 Workedinboth systemtestingandregressiontestingreview of projectdeliverables
 Raisedthe defectsandpreparingdefectslogandexecute the defectsonce the code isfixed
inQC.
 Done testingbyusingToad throughSQL queriestoensure the dataisloaded& updated
correctly
 CreatingSOCand change requestsforproductionenvironment.
 Experience of handlingverycritical situation'sinapplication
 Attendingcallsandsolvingthe problemwithpriorityorseverity.
Client:- AuditCommission,UK
Role:- TestAnalyst(Jun'07to Dec'09)
The AuditCommissionisanIndependentbodyresponsible forensuringthatpublicmoneyisspent
economically,efficientlyandeffectivelytoachieve highqualitylocal servicesforthe publicwithhigh
qualityandvalue formoney.ThisworkcoversLocal Government,Health,Housing,Community
Safety, Fire andRescue services.

4. Responsibilities:
 Developedtestscriptsbaseduponspecificationsprovidedbyinternal andexternal
developers
 Implementedandtestedall new software technologiesbefore goingtoorganization.
 Evaluate project/businessrequirements,recommendingappropriatetypes,breadthand
depthof testing,toensure bestavailableexecutionisundertaken
 Employestablishedtestprocessesandfollow standardprocedures
 Executedthe Manual testcasesand verifiedactual resultswiththe expectedresultsbyusing
TestDrive as well.
 Raisedthe faultsusingTrack+
 InvolvedinDevelopmentof testplansforfront-endpagesdependingonthe Specifications
of the application.
Education:
AdvancedDiplomainComputerApplications2007 (UK)
BachelorsinCommerce,1999 – 2002, Universityof Kakatiya,India.